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    The sweetest story

    ever told or heard1/3/2011 1mass communication and advertising

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    About the company Cadbury

    Starts back in 1824 when john Cadburyopened a shop in Birmingham selling cocoaand chocolate.

    Operate in over60

    countries

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    Cadbury in India

    In India, Cadbury began its operations in 1948by importing chocolates

    After 60 years of existence, it today has fivecompany-owned manufacturing facilities

    4 sales offices

    The corporate office is in Mumbai.

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    Operates in five categories

    Chocolates

    Snacks

    CandyMilk Food

    Drinks

    Gumcategory

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    overview

    Chocolates- out of total market size of 22500tpa, Cadburys share has been 69.2 %.

    Sugar Confectionery out of the total marketsize of 163000 tpa, enjoys 4 % market share

    Food drinks out of total market size of73500 tpa, 14.2 % share

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    Swot Analysis

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    Strength Cadbury Schweppes plc is a very profitable

    organization, generated revenue of more than6,508 billion (2005).

    global chocolate brand built upon a reputationfor fine products and services.

    one of the Fortune Top 100 Companies toWork For in 2005.

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    Weaknesses

    The organization is dependant on a maincompetitive advantage, the retail of coffee.

    The company has no apprehensions ofcannibalization of its chocolate brands.

    Cadbury's recall over 1 million chocolate barsover salmonella fears

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    Opportunities The company has the opportunity to expand

    its global operations.

    Cadbury India is attempting to increase the

    declining market for chocolate withinnovation, one of which is its sweet snack,Bytes.

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    Threats Entry into salted snacks was ruled out so it is

    important to do new innovation andmarketing research.

    exposed to rises in the cost of chocolate anddairy products.

    Health organization have so many barriers fornew development

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    Keybrands at Cadbury

    Cadbury Dairy Milk,

    5 Star, Perk,

    clairs and Celebrations

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    Brand

    A companys brand is the primary

    source of its competitive advantageand a valuable strategic asset.

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    What makes a successfulbrand? Carves out a distinct role in the

    consumers life Constantly delights the consumer year

    after year

    Consistent value proposition

    Local expressions of universal needs

    Elicit a WOW at any given time1/3/2011 15mass communication and advertisingcreative

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    Cadbury Dairy MilkThe Real Taste ofSuccess

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    Cadbury dairy milk The story of Cadbury Dairy Milk started way

    back in 1905 at Bourneville, U.K., but thejourney with chocolate lovers in India began in1948.

    Cadbury Dairy Milk emerged as the No. 1 mosttrusted brand in Mumbai for the 2005 edition

    of Brand Equity's Most Trusted Brands survey.

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    Abrand for every choice Fruit & Nut,

    Crackle

    Roast Almond, Cadbury sugar free

    Dairy Milk Desserts

    Cadbury Dairy Milk Wowie Dairy Milk 2 in 1

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    What does Cadbury DairyMilk stand for world-wide?

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    Brand Promise

    Cadbury Dairy Milk is the mostdelicious, best tasting chocolate.

    A moment of pure magic.

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    Dairy Milk is considered the "gold standard"for chocolates in India.

    The pure taste of Cadbury Dairy Milk definesthe chocolate taste for the Indian consumer

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    The Indian Chapter

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    The Challenge Get people accustomed to chocolates-

    primarily seen as a western taste

    Do so by reaching out to the masses in a

    land where mindsets and preferences areas diverse as the country itself

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    CadburyDairyMilk in the 80s

    Brand was considered as a surrogate ofparental affection for their children.

    The chocolate goodness (appetiteappeal) was being harnessed

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    TheExpressionCDM positioned as

    The perfect expression of parental love

    Sometimes a Cadbury can say itbetter than words

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    Key Issue

    With communication consciously addressingkids, consumption also got restrictedwithin the same segment resulting in

    brand stagnation

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    Marketing Challenge

    To expand the consumer base bymaking Cadbury Dairy Milk aspirational and

    desirable

    to the adult segment

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    Positioning Review

    Cadbury India realized that in our verypositioning of "parental love", growth was

    being hindered.

    The lead task was to make chocolatesacceptable and accessible amongst adults and

    erase the kiddy connotations.

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    The Unshackling

    of Cadbury Dairy Milk in

    19941/3/2011 29mass communication and advertisingcreative

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    Communication TaskTo increase category relevance, give

    consumers a taste of life the Cadbury DairyMilk way - real, fun and free.

    Integrate the "real" chocolate of

    Cadbury Dairy Milk to "real" feelings.

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    The atmosphere at that timeThe new resurgent India.

    The era of globalization had sowed the seedsof I wanna break free syndrome

    Avenues for freedom for expression weremore than welcome

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    TheBIG ideaCadbury Dairy Milk-

    The chocolate for the kid in all of us.

    The Communication

    The Real Taste of Life.

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    Brand PositioningCadbury Dairy Milk is the perfect

    expression of spontaneous, happy,

    joyous feelings.

    Eating Cadbury Dairy Milk provides the

    Real Taste ofLife experience.

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    Legitimizing of Cadbury

    Dairy Milkin 1998

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    Hurdles at the communication level

    Real Taste ofLife Campaign cut ice with

    the metro audience, The barriers of Middle/Bottom end

    consumers still remained to be addressed

    As a result, brand growth rate was slowerthan the chocolate market growth

    In 1997

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    What next???

    The Indianisation of the brand

    To increase width of consumption by entering the

    Indian mind-space -

    Make CDM part ofIndian customs and mores

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    Cadbury Dairy Milk tobe theReal Taste of Everyone's Life.

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    For Infrequent users

    Position Cadbury Dairy Milk as thechocolate meant for everyone

    Chocolate = Cadbury Dairy Milk

    Creative IdeaYou dont need any special reason to eat

    Cadbury Dairy Milk

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    The result...Vendor TVCs cut ice among both heavy

    as well as marginal user

    The strategy helped increase brand penetration(specially in smaller towns) leading to a brand

    growth of around 40%

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    Volumes grew by 34% post ad exposure .

    Overall Cadbury Dairy Milk volumes of2000 grew by more than 30% over 1999

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    Parallel initiativesBeefed up distribution system (grown by

    over 60% over past 5 years)

    Increased points of contact

    (Bringing Cadbury Dairy Milk closer to the

    consumer)

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    The third discontinuity

    Cadbury Dairy Milk in 2002

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    The Challenge

    Reinforce pre-eminence of the

    brand

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    The ExecutionProduct

    Range of new, international pack formats aCadbury Dairy Milk for every need

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    Cadb

    ury Dairy Milk for every need For chocoholics -

    CDM Chunky

    For Connoisseur -

    - Bournville

    - Fruit & Nut

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    Cadbury Dairy Milk for every need

    Gifting - Gift packs

    In-home consumption

    Muh Meetha Karna

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    Now in a new segment

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    Opportunity

    The traditional sweet market in India is worth a

    whopping Rs. 11,000 crore(3.5 times Australian chocolate market).

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    Cadbury Celebrations

    Aimed at replacing traditional gifting optionslike mithai and dry- fruits during festive

    seasons A popular brand on occasions such as diwali,

    rakhi, dussera puja.

    It is also a major success as a corporate giftingbrand.

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    fantastic mobile marketing campaign!

    Allowed students to check their exam resultsusing this mobile service.

    Sms congratulating saying pappu pass hogaya alongwith the exam result.

    Celebrate the moment with a cadbury dairy

    milk.

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    Cadbury Dairy Milk celebrates payday

    suitable replacement to a sweet.

    'Khush hai Star aaj pehli tarikh hai, Meetha haikhana aaj pehli tarikh hai'.

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    Some innovations were done in the print

    media as well, including a false jacket done forMid-Day and frontline ads on Hindustan Timesand Lokmat.

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    Cadbury Dairy Milk India aglobalbenchmark

    Today, India is the second largest market forCDM in the world

    The Indian case-study has been designated asthe "blueprint for success" for all international

    markets to emulate.

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    mass communication and advertising

    creative

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    The worm controversy

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    Sales of chocolates fell by 3 to 4 per cent. Initiated project vishwas.

    A war-footing to build awareness about

    storage requirements for Cadbury products. Association with Amitabh bachchan.

    New 'purity sealed' packaging for Cadbury

    dairy milk. And regain its position very soon.

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    The programs at Cadbury

    12 Point Action Plan

    responds to consumer health concerns.

    Bournvita Quiz Contest

    one of the most famous quiz contests in India.

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    Cadbury's commits to green and ethical future

    Its Purple Goes Green vision for 2020, whichinvolves tackling climate change by shrinking

    its global environmental footprint, waslaunched in July 2007.

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    Neo-natal ward Health start to the newborn infants of the local

    community in the thane district.

    Supported the construction of a neo-natal hospitalward at thane`s municipal hospital.

    This intervention has helped the poor and needywho are in urgent need of specialized healthcare.

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    Gurikha Project

    Focused on healthcare and education in the nearbyvillage of gurikha.

    Fresh drinking water from a new village pump, a

    doctor's clinic, vet services for milk producinganimals and fruit trees for each household to plantduring the monsoons

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    Women Empowerment. supported the Indian Government's Year of

    Women Empowerment.

    focus was given to the rights and contributionof girls and to the counteraction of femaleinfanticide through a variety of initiatives.

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    Over view of strategy A rapid penetration strategy, since the price of

    the product is low and the promotion is high.

    Target market is large. Brand Extension Strategy

    Line Extension Strategy

    Attaching the band with consumers emotions .

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    These were the branding strategies that havemade Cadbury dairy milk the most successfulbrand in Indian chocolate market.

    It has succeeded in differentiating itself fromthe other well-established behavior.

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    What more need to do Capturing the snacks market as they are not

    focusing more on that.

    More promotion for the products like fruit andnut & Bournville .

    Innovative decisions something likedecreasing the calories and as sweet as

    Cadbury. To target the health caring segment .

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    Sales of milk chocolate bars, which account for24 per cent by volume of total sales ofchocolate bars, decreased by 3.7 per cent.

    Another type of beverage or leisure activitythat replace coffee in the future

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    Presentedby MansiSharma

    Pooja

    Rishab Ishaan

    Khushboo

    Ashwarya Mahi

    mass communication and advertising