cadbury- mass com
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The sweetest story
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About the company Cadbury
Starts back in 1824 when john Cadburyopened a shop in Birmingham selling cocoaand chocolate.
Operate in over60
countries
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Cadbury in India
In India, Cadbury began its operations in 1948by importing chocolates
After 60 years of existence, it today has fivecompany-owned manufacturing facilities
4 sales offices
The corporate office is in Mumbai.
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Operates in five categories
Chocolates
Snacks
CandyMilk Food
Drinks
Gumcategory
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overview
Chocolates- out of total market size of 22500tpa, Cadburys share has been 69.2 %.
Sugar Confectionery out of the total marketsize of 163000 tpa, enjoys 4 % market share
Food drinks out of total market size of73500 tpa, 14.2 % share
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Swot Analysis
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Strength Cadbury Schweppes plc is a very profitable
organization, generated revenue of more than6,508 billion (2005).
global chocolate brand built upon a reputationfor fine products and services.
one of the Fortune Top 100 Companies toWork For in 2005.
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Weaknesses
The organization is dependant on a maincompetitive advantage, the retail of coffee.
The company has no apprehensions ofcannibalization of its chocolate brands.
Cadbury's recall over 1 million chocolate barsover salmonella fears
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Opportunities The company has the opportunity to expand
its global operations.
Cadbury India is attempting to increase the
declining market for chocolate withinnovation, one of which is its sweet snack,Bytes.
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Threats Entry into salted snacks was ruled out so it is
important to do new innovation andmarketing research.
exposed to rises in the cost of chocolate anddairy products.
Health organization have so many barriers fornew development
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Keybrands at Cadbury
Cadbury Dairy Milk,
5 Star, Perk,
clairs and Celebrations
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Brand
A companys brand is the primary
source of its competitive advantageand a valuable strategic asset.
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What makes a successfulbrand? Carves out a distinct role in the
consumers life Constantly delights the consumer year
after year
Consistent value proposition
Local expressions of universal needs
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Cadbury Dairy MilkThe Real Taste ofSuccess
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Cadbury dairy milk The story of Cadbury Dairy Milk started way
back in 1905 at Bourneville, U.K., but thejourney with chocolate lovers in India began in1948.
Cadbury Dairy Milk emerged as the No. 1 mosttrusted brand in Mumbai for the 2005 edition
of Brand Equity's Most Trusted Brands survey.
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Abrand for every choice Fruit & Nut,
Crackle
Roast Almond, Cadbury sugar free
Dairy Milk Desserts
Cadbury Dairy Milk Wowie Dairy Milk 2 in 1
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What does Cadbury DairyMilk stand for world-wide?
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Brand Promise
Cadbury Dairy Milk is the mostdelicious, best tasting chocolate.
A moment of pure magic.
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Dairy Milk is considered the "gold standard"for chocolates in India.
The pure taste of Cadbury Dairy Milk definesthe chocolate taste for the Indian consumer
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The Indian Chapter
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The Challenge Get people accustomed to chocolates-
primarily seen as a western taste
Do so by reaching out to the masses in a
land where mindsets and preferences areas diverse as the country itself
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CadburyDairyMilk in the 80s
Brand was considered as a surrogate ofparental affection for their children.
The chocolate goodness (appetiteappeal) was being harnessed
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TheExpressionCDM positioned as
The perfect expression of parental love
Sometimes a Cadbury can say itbetter than words
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Key Issue
With communication consciously addressingkids, consumption also got restrictedwithin the same segment resulting in
brand stagnation
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Marketing Challenge
To expand the consumer base bymaking Cadbury Dairy Milk aspirational and
desirable
to the adult segment
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Positioning Review
Cadbury India realized that in our verypositioning of "parental love", growth was
being hindered.
The lead task was to make chocolatesacceptable and accessible amongst adults and
erase the kiddy connotations.
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The Unshackling
of Cadbury Dairy Milk in
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Communication TaskTo increase category relevance, give
consumers a taste of life the Cadbury DairyMilk way - real, fun and free.
Integrate the "real" chocolate of
Cadbury Dairy Milk to "real" feelings.
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The atmosphere at that timeThe new resurgent India.
The era of globalization had sowed the seedsof I wanna break free syndrome
Avenues for freedom for expression weremore than welcome
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TheBIG ideaCadbury Dairy Milk-
The chocolate for the kid in all of us.
The Communication
The Real Taste of Life.
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Brand PositioningCadbury Dairy Milk is the perfect
expression of spontaneous, happy,
joyous feelings.
Eating Cadbury Dairy Milk provides the
Real Taste ofLife experience.
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Legitimizing of Cadbury
Dairy Milkin 1998
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Hurdles at the communication level
Real Taste ofLife Campaign cut ice with
the metro audience, The barriers of Middle/Bottom end
consumers still remained to be addressed
As a result, brand growth rate was slowerthan the chocolate market growth
In 1997
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What next???
The Indianisation of the brand
To increase width of consumption by entering the
Indian mind-space -
Make CDM part ofIndian customs and mores
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Cadbury Dairy Milk tobe theReal Taste of Everyone's Life.
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For Infrequent users
Position Cadbury Dairy Milk as thechocolate meant for everyone
Chocolate = Cadbury Dairy Milk
Creative IdeaYou dont need any special reason to eat
Cadbury Dairy Milk
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The result...Vendor TVCs cut ice among both heavy
as well as marginal user
The strategy helped increase brand penetration(specially in smaller towns) leading to a brand
growth of around 40%
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Volumes grew by 34% post ad exposure .
Overall Cadbury Dairy Milk volumes of2000 grew by more than 30% over 1999
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Parallel initiativesBeefed up distribution system (grown by
over 60% over past 5 years)
Increased points of contact
(Bringing Cadbury Dairy Milk closer to the
consumer)
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The third discontinuity
Cadbury Dairy Milk in 2002
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The Challenge
Reinforce pre-eminence of the
brand
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The ExecutionProduct
Range of new, international pack formats aCadbury Dairy Milk for every need
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Cadb
ury Dairy Milk for every need For chocoholics -
CDM Chunky
For Connoisseur -
- Bournville
- Fruit & Nut
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Cadbury Dairy Milk for every need
Gifting - Gift packs
In-home consumption
Muh Meetha Karna
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Now in a new segment
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Opportunity
The traditional sweet market in India is worth a
whopping Rs. 11,000 crore(3.5 times Australian chocolate market).
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Cadbury Celebrations
Aimed at replacing traditional gifting optionslike mithai and dry- fruits during festive
seasons A popular brand on occasions such as diwali,
rakhi, dussera puja.
It is also a major success as a corporate giftingbrand.
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fantastic mobile marketing campaign!
Allowed students to check their exam resultsusing this mobile service.
Sms congratulating saying pappu pass hogaya alongwith the exam result.
Celebrate the moment with a cadbury dairy
milk.
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Cadbury Dairy Milk celebrates payday
suitable replacement to a sweet.
'Khush hai Star aaj pehli tarikh hai, Meetha haikhana aaj pehli tarikh hai'.
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Some innovations were done in the print
media as well, including a false jacket done forMid-Day and frontline ads on Hindustan Timesand Lokmat.
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Cadbury Dairy Milk India aglobalbenchmark
Today, India is the second largest market forCDM in the world
The Indian case-study has been designated asthe "blueprint for success" for all international
markets to emulate.
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The worm controversy
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Sales of chocolates fell by 3 to 4 per cent. Initiated project vishwas.
A war-footing to build awareness about
storage requirements for Cadbury products. Association with Amitabh bachchan.
New 'purity sealed' packaging for Cadbury
dairy milk. And regain its position very soon.
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The programs at Cadbury
12 Point Action Plan
responds to consumer health concerns.
Bournvita Quiz Contest
one of the most famous quiz contests in India.
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Cadbury's commits to green and ethical future
Its Purple Goes Green vision for 2020, whichinvolves tackling climate change by shrinking
its global environmental footprint, waslaunched in July 2007.
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Neo-natal ward Health start to the newborn infants of the local
community in the thane district.
Supported the construction of a neo-natal hospitalward at thane`s municipal hospital.
This intervention has helped the poor and needywho are in urgent need of specialized healthcare.
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Gurikha Project
Focused on healthcare and education in the nearbyvillage of gurikha.
Fresh drinking water from a new village pump, a
doctor's clinic, vet services for milk producinganimals and fruit trees for each household to plantduring the monsoons
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Women Empowerment. supported the Indian Government's Year of
Women Empowerment.
focus was given to the rights and contributionof girls and to the counteraction of femaleinfanticide through a variety of initiatives.
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Over view of strategy A rapid penetration strategy, since the price of
the product is low and the promotion is high.
Target market is large. Brand Extension Strategy
Line Extension Strategy
Attaching the band with consumers emotions .
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These were the branding strategies that havemade Cadbury dairy milk the most successfulbrand in Indian chocolate market.
It has succeeded in differentiating itself fromthe other well-established behavior.
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What more need to do Capturing the snacks market as they are not
focusing more on that.
More promotion for the products like fruit andnut & Bournville .
Innovative decisions something likedecreasing the calories and as sweet as
Cadbury. To target the health caring segment .
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Sales of milk chocolate bars, which account for24 per cent by volume of total sales ofchocolate bars, decreased by 3.7 per cent.
Another type of beverage or leisure activitythat replace coffee in the future
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Presentedby MansiSharma
Pooja
Rishab Ishaan
Khushboo
Ashwarya Mahi
mass communication and advertising