caesars entertainment's successful transformation to

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Session ID: Prepared by: Remember to complete your evaluation for this session within the app! Quest2019-102900 Caesars Entertainment's successful transformation to financial reporting on Oracle Cloud ERP A case study 04/10/2019 Pras Ramakrishnan Senior Solution Architect Grant Thornton

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Page 1: Caesars Entertainment's successful transformation to

Session ID:

Prepared by:

Remember to complete your evaluation for this session within the app!

Quest2019-102900

Caesars Entertainment's successful transformation to financial reporting on Oracle Cloud ERP

A case study

04/10/2019

Pras Ramakrishnan

Senior Solution Architect

Grant Thornton

Page 2: Caesars Entertainment's successful transformation to

About Grant Thornton

Office locations

Reach

Our services

59 offices spread across 30 states and Washington D.C.

Serve 36% of companies on the

2017 Fortune 500 list and 25% of

companies on the Russell 2000 list

Assurance • Tax • Advisory

More than 8,500 professionals in the U.S.

594 partners serving more than 8,000 clients in the nation

RevenueGT U.S. net revenue equals $1.74 billion

Page 3: Caesars Entertainment's successful transformation to

Oracle practice solution focus

Page 4: Caesars Entertainment's successful transformation to

11

About Caesars Entertainment

MARQUEE

GLOBAL

BRANDS

LAS VEGAS

BRANDS

DIGITAL

ENTERTAINMENT

Note: Nobu and Planet Hollywood are owned by other entities and licensed to Caesars.

Page 5: Caesars Entertainment's successful transformation to

66

About Caesars Entertainment

M a n a g e 4 7 c a s i n o p r o p e r t i e s a c r o s s

1 3 s t a t e s a n d 5 c o u n t r i e s

# 1 o r # 2 s h a r e p o s i t i o n i n m o s t m a r k e t s

I n d u s t r y ’ s f i r s t l o y a l t y p r o g r a m , T o t a l R e w a r d s

# 1 t h e a t e r v e n u e i n U . S .

# 3 l i v e e n t e r t a i n m e n t p r o m o t e r w o r l d w i d e

S t r o n g p o r t f o l i o o f w i d e l y r e c o g n i z e d b r a n d s

2016 TOTAL NET

REVENUES

$8.4BTOTAL REWARDS

MEMBERS

>50MEMPLOYEES

>65,000GUEST VISITS

PER YEAR

>100MCASINO IN 5

COUNTRIES

47SQ FT OF LEEDS

CERTIFIED

BUILDINGS

>1.7MCONVENTIONS/

MEETINGS PER

YEAR

>15,700HOTEL ROOMS &

SUITES

WORLDWIDE

>34,000

SLOT MACHINES

WORLDWIDE

>49,000STABLE GAMES

WORLDWIDE

>4,000LIVE

ENTER TAINMENT

SHOWS PER

YEAR

~8,500GREEN KEY

ECO-RATED

PROPERTIES

IN N.A.

30SQ FT OF

CONVENTION AND

RETAIL SPACE

~1.6MSQ FT OF

CASINO SPACE

WORLDWIDE

>2.8MBARS, RESTAURANTS

& CLUBS AT OUR U.S.

PROPERTIES

>600

Page 6: Caesars Entertainment's successful transformation to

77

About Caesars Entertainment

Invigorating hosp itality and

loyalty marketing programs

Investing inCaesars’

infrastructureto enhance

long-term value

Instituting a continuous

improvement-focused operating

model

Inspiring a sales and

service culture

CORNERSTONE INITIATIVES

Page 7: Caesars Entertainment's successful transformation to

Drivers for change

Better

• Improvement of workforce productivity with anytime & anywhere access

• Allowance for ongoing current technical and control environment updates

• Standardization and elimination of a significant number of manual processes

Faster

• Real-time data and reporting, and personalized dashboards

• Acceleration of key processes (Example: financial close process)

• Efficiency gains over the next three years expected to achieve 20% - 30%

Cheaper

• Substantially reduced maintenance costs post GL Implementation

• Reduction of audit fees expected after GL Implementation

• Lower cost of ownership by eliminating upfront and ongoing IT expenditures

Smarter

• Attraction of top talent with a modern platform

• Acceleration of new hire operational readiness

• Eliminate the need for future customization with automatic product upgrades

Page 8: Caesars Entertainment's successful transformation to

Drivers for change

Simplify the architecture

• 30 year old Infinium accounting

& HR system

• Point to point integration

• Numerous best of breed

software applications

• Retiring skillsets

Page 9: Caesars Entertainment's successful transformation to

Caesars reporting

solution

Page 10: Caesars Entertainment's successful transformation to

Reporting solution – framework overview

Page 11: Caesars Entertainment's successful transformation to

Reporting solution – ERP data storage

• Oracle Financials Cloud ERP maintains application data on two different

platforms depending on the nature of the data

• Transactional data is stored on a relational DB (Oracle DB)

platform

• GL Balances data is stored on a multi-dimensional Essbase ASO

cube

• From a reporting perspective, both data sets are updated in real time

based on the transactions in the ERP application

• Transactional details data is only maintained on the relational DB

platform while the balances data is loaded into the Essbase cube for ad-

hoc analytics and slicing/dicing

Page 12: Caesars Entertainment's successful transformation to

Reporting solution - GL reporting strategy

GL: Balance Inquiries SmartViewOra

cle

ER

P

Clo

ud

B

ala

nce

s

Ora

cle

ER

P

Clo

ud

Tra

nsactional

Data

Financial

Reporting StudioGL: Revenue Center, Cost Center, Department

P&L, Property P&L, P&L Variance

GL: Trial Balance Details, Journal Details BI Publisher

GL: Project ID Inquiry, GL Details Transactional BI

(OTBI)

Report Category PresentationO

n-p

rem

ise

Essb

ase GL: Balance Sheet and P&L (ad-hoc) SmartView

GL : Gaming, Comp Revenue, Marketing Cost, Analytics, P&L, Balance Sheet

Financial

Reporting Studio

Self Service

Cloud Access

Self Service Cloud Access

Shared Network Folder

Self Service

On Premise Access

Tableau

Data Source Distribution

Page 13: Caesars Entertainment's successful transformation to

Reporting solution – AP reporting strategy

AP: GL Balance Inquiries (ad-hoc)SmartView

Ora

cle

ER

P

Clo

ud

Bala

nces

Ora

cle

ER

P

Clo

ud

Tra

nsaction

al

Data

AP: Compliance Report BI Publisher

AP: ACH, Payments, Processed, Vendor Master Transactional BI(OTBI)

Report Category Presentation

Self Service Cloud Access

Self Service

Cloud Access

Shared Network

Folder

Tableau

Data Source

Page 14: Caesars Entertainment's successful transformation to

Reporting solution – integrated architecture

Page 15: Caesars Entertainment's successful transformation to

Reporting solution - governed COA model

DRMAriba

Opera

MARS

DOR

FCST

Planning

GARS

HFM

Labor

Infinium

Mapping

Cloud ERP

CommitteeApproval

Page 16: Caesars Entertainment's successful transformation to

Key success factors

Page 17: Caesars Entertainment's successful transformation to

1. Execute a reporting strategy

• Ask “How should we be reporting on..” rather

than “Show me your current reports”

• Oracle offers many reporting solutions for

Financial data – develop a decision framework

for “what gets reported where”

• This approach reduces siloed approaches to

reporting between Accounting and FP&A

• The Reporting Strategy will lead to proper data

management by defining what data and the

level of data needed in each system

Page 18: Caesars Entertainment's successful transformation to

2. Develop Governance over COA

• Consistent use of CoA values and hierarchies ensures that ERP and

EPM reporting acts as a single platform with consistent results

• Provides controls during implementation, reducing risk and accelerating

validation/testing

• Manage once – share across the platform

Page 19: Caesars Entertainment's successful transformation to

3. Balance controls with flexbility

• Certify reports while allowing ad-hoc reporting by end users

• Allow hierarchies to drive reporting rather than hardcoding

• Utilize data level security to avoid exponentially growing report library

Controls

Flexibility

Page 20: Caesars Entertainment's successful transformation to

4. Establish visible executive support

• Reinforces and is core to a Change Management

strategy

• Emphasizes end users benefits – including from a

career perspective

• Align the initiative with the overall strategy of the

organization

Page 21: Caesars Entertainment's successful transformation to

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Page 22: Caesars Entertainment's successful transformation to

Helping customers plan, deploy and optimize

Oracle technology solutions

• The real story: customer stories about victories and pain points along their Oracle journeys

• Career-changing connections: guidance and support from a community of users withshared interests

• Wealth of resources: entire catalog of webinars, blogs, customer stories, community surveys, whitepapers and more

• Virtual and face-to-face events: connect and learn from peers, Oracle teams and thought leaders on global, regional and local scale

• Membership benefits: questoraclecommunity.org/membership

Visit Quest Oracle Community at booth #243

Page 23: Caesars Entertainment's successful transformation to

Session ID:

Remember to complete your evaluation for this session within the app!

Quest2019-102900

[email protected]