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12504175.4 CALIFORNIA CONSUMER PRIVACY ACT (CCPA) GAP ASSESSMENTS AND COMPLIANCE PROGRAM FOR HUMAN RESOURCE DEPARTMENTS March 2019 www.bclplaw.com

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Page 1: CALIFORNIA CONSUMER PRIVACY ACT (CCPA › images › content › 1 › 6 › v2 › 162968 › ...12504175.4 CALIFORNIA CONSUMER PRIVACY ACT (CCPA) GAP ASSESSMENTS AND COMPLIANCE PROGRAM

12504175.4

CALIFORNIA CONSUMER PRIVACY ACT (CCPA) GAP ASSESSMENTS AND COMPLIANCE PROGRAM FOR HUMAN RESOURCE DEPARTMENTS

March 2019

www.bclplaw.com

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Content Introduction ................................................................................... 1 I. What Is The CCPA? ..................................................................... 2

A. Which businesses are impacted by the CCPA ............................ 2 B. Summary of Compliance Requirements .................................... 3 C. What Are The Differences Between the CCPA and the GDPR ..... 4

II. How We Help HR Departments Come Into Compliance ................. 6 BCLP’s Data privacy and security team ............................................. 8

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12504175.4Bryan Cave Leighton Paisner LLP 01

David Zetoony Partner Chair, Data Privacy and Security Team T: +1 303 417 8530 [email protected]

INTRODUCTION

As one of the oldest and most recognized data privacy and security practices, we have had the honor of helping hundreds of human resource departments address data privacy issues over the past decade. That experience has given us unique insight into how human resource professionals address new and evolving privacy frameworks. The California Consumer Privacy Act is in many respects a “game changer.” While there are many aspects of the CCPA that are contradictory, unsettled, and ambiguous, we apply a pragmatic, rationale, and systematic approach to helping human resource departments understand the requirements of the Act and evolving their practices and documentations to demonstrate material compliance with its provisions. This document describes our straight-forward approach to identifying HR-related gaps to the CCPA, and to developing a HR-specific privacy program that materially complies with the law. Sincerely,

David Zetoony Chair Data Privacy and Security Team Bryan Cave Leighton Paisner

Sarah Bhagwandin Counsel, Employee Benefits and Executive Compensation Bryan Cave Leighton Paisner

Sarah Bhagwandin Counsel, Employee Benefits and Executive Compensation T: +1 303 866 0214 [email protected]

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I. What Is The CCPA?

A. Which businesses are impacted by the CCPA Like several other European and United States data privacy and security statutes, the CCPA purports to apply extra-territorially – i.e., to companies that have California-based employees and that do “business” in California, but do not have formal offices in California.

Unlike most other data privacy and security statutes, however, the CCPA attempts to carve out small businesses such that it only applies to an HR department if a business falls into one of the following buckets:

While HR departments do not typically consider themselves to be selling employee information, the CCPA considers providing employee information to certain benefits providers (e.g., life insurance providers, short term disability providers) as a “sale.” In addition, if a company sells information about non-employee consumers as part of its business, such sale may “trigger” the CCPA for all data collection by the company – including the collection of data from employees. Unlike many other data privacy and security statutes, the CCPA also carves out from most of its provisions • Non-profits that do not operate for “profit or financial benefit.” • Health information of employees collected by a self-funded plan and providers that are

regulated by the Health Insurance Portability and Accountability Act.

Buys, sells or shares personal information of

50,000 employees, consumers or devices

Gross revenue is greater than $25 Million

Derives 50% of its annual revenue from sharing personal information

% 5 50,000 $25m+

CCPA

CCPA

CCPA

CCPA

CCPA

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B. Summary of Compliance Requirements The CCPA’s requirements relating to the collection and disclosure of employee data can be broken down into seven “core requirements” grouped into three buckets – employee rights, data security, and service providers. In order to turn those core requirements into practice, BCLP recommends that employers put into place, or review, six functional policies and procedures:

FUNCTIONAL POLICIES AND PROCEDURES CORE REQUIREMENTS

Privacy Notices The CCPA requires employers to provide a privacy notice or a privacy policy that describes the organization’s practices in connection with the collection, use and sharing of California employees’ information. The notice must also disclose whether information is sold or provided to third parties .

Notices to employees 1

Employee request protocol The CCPA requires employers to respond to requests from employees to access their personal information or delete their personal information.

Right to access data

2

Right to be forgotten 3

Review of disclosure practices The CCPA requires that employers allow employees to opt - out of having their information sold. The definition of “sold” under the CCPA, however, is broad and can encompass some HR related fringe benefit providers ( eg . offers to employees of short term or long term disability benefits).

Right to opt -out of sale of information

4

Right to receive services on equal terms

5

Appropriate data security 6

Written Information Security Plan (“WISP”) The CCPA authorizes employees to seek statutory liquidated damages in the event that an employer utilizes deficient security that leads to a data breach.

Incident Response Plan (“IRP”) The CCPA supplements pre - existing California law which requires employers to notify employees and the Attorney General of data security breaches.

Contractual requirements in Service Provider Agreements

7 Third Party Vendor Management In order for a company to be considered a “service provider” under the CCPA the service provider agreement must contain specific statutorily proscribed contractual provisions.

Employee Rights

Security

Service Providers

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12504175.4Bryan Cave Leighton Paisner LLP 04

C. What Are The Differences Between the CCPA and the GDPR Some HR departments with responsibility over European based employees invested significant time and energy in 2017 and 2018 to comply with the European General Data Protection Regulation (“GDPR”). Where GDPR based protections were voluntarily applied across the organization (i.e., to US based employees), much of that work can be leveraged in order to move towards compliance with the CCPA. The following provides a snapshot comparison of the requirements of the GDPR to the CCPA:

GDPR CCPA - Final Legislative Version

Employee rights ü Notices to employees ü Right to access data ü Right to be forgotten ü Right to fix errors ü Right to object to processing/revoke

consent

ü Notices to employees ü Right to access data ü Right to be forgotten ü Right to opt-out of sale of information ü Right to receive services on equal terms

Data Security ü Appropriate data security required ü Breach notification

ü Appropriate data security required

Service provider ü Contractual requirements in service provider agreements

ü Contractual requirements in service provider agreements

Ability to process data

ü Permissible Purpose ü Data Minimization

None

Data transfers outside EEA (or California)

ü Adequacy measures required for any country determined to have laws that do not parallel EEA

None

Accountability/ governance

ü Internal documentation and record keeping

ü Designated DPO (if necessary) or other responsible individual

None

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II. How We Help HR Departments Come Into Compliance

We leverage our extensive experience and history with data privacy issues that impact human resource records and departments to conduct a systematic 12 step process through which we conduct a gap assessment to flag areas of non-compliance, and then work with our client to revise, or rewrite, current policies or procedures to address each gap. Steps 1-4: Documenting Employee Data and Providing Appropriate Notice

Steps 5-7: Addressing Access and Deletion Rights

Step 8: Addressing Opt-Out Rights

þ Step 5 - BCLP will provide protocol for responding to access requests from employees and former employees

þ Step 6 - BCLP will provide protocol for responding to deletion requests from employees and former employees

þ Step 7 - BCLP will draft initial responses for up to 3 employee data subject requests in 2020

Data subject request protocol

Right to access data

2

Right to be forgotten

3

Review of disclosure practices

Right to opt-out of sale of information

4

Right toreceive serviceson equal terms

5

þ Step 8 - BCLP will review fringe benefits offered to employees to verify whether the structure of the benefit would be interpreted as a “sale” of information under the CCPA

þ Step 1 - BCLP will work with your HR department to conduct a HR - specific data inventory (or validate an existing inventory)

þ Step 2 - BCLP will collect privacy representations provided to employees (e.g. employee - forced privacy policies, employee handbooks, etc.)

þ Step 3 – BCLP will validate whether existing policies fully comply with CCPA disclosure requirements and/or identify compliance gaps

þ Step 4 - BCLP will revise existing policies to close gaps, rewrite employee privacy notice, and/or write a new employee privacy notice

Privacy Notices Notices to employees

1

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Step 9-12: Addressing Data Security of Employee Information

Step 13: Addressing Service Provider Concerns

Written Information Security Plan

Incident Response Plan

Appropriate data security

6

þ Step 9 - BCLP will benchmark documentation of existing Written Information Security Plan against industry best practice

þ Step 10 - BCLP will review existing incident response plan for compliance to the CCPA and best practice

þ Step 11 - BCLP will revise or rewrite incident response plan (as needed) to close any identified gaps

þ Step 12 - BCLP will review existing cyber insurance coverage (if any) to identify any significant gaps in coverage and/or “no pay” events relevant to employee data

Third Party Vendor Management

Contractual requirements in Service Provider Agreements

7 þ Step 13 - BCLP will review contracts of up to 5 HR service providers or benefits providers and validate that the contracts comply with the CCPA

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BCLP’S DATA PRIVACY AND SECURITY TEAM

David Zetoony Partner / Chair Privacy Team Corporate T: +1 303 417 8530 [email protected]

Kate Brimsted Partner Security, Corporate T: +44 (0)20 3400 3207 [email protected]

Sarah Delon-Bouquet Counsel Litigation and Corporate Risk T: +33 (0) 1 44 17 77 25 [email protected]

Jena Valdetero Partner Litigation and Corporate Risk T: +1 312 602 5056 [email protected]

Dominik Weiss Counsel Litigation and Corporate Risk T: +49 (0) 40 30 33 16 148 [email protected]

Nicola Conway Associate Corporate T: +44 (0)20 3400 3424 [email protected]

Tom Evans Associate Corporate T: +44 (0)20 3400 2661 [email protected]

Jason Haislmaier Partner Corporate T: +1 303 417 8503 [email protected]

Josh James Associate Litigation and Corporate Risk T: +1 202 508 6265 [email protected]

Andrew Klungness Partner Corporate T: +1 310 576 2176 [email protected]

Carolyn Krampitz Associate Corporate T: +49 (0) 40 30 33 16 149 [email protected]

Emmanuelle Mercier Associate Litigation and Corporate Risk T: +33 (0) 1 44 17 77 74 [email protected]

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Tyler Thompson Associate Corporate T: +1 303 866 0231 [email protected]

Karin Ross Associate Corporate T: +1 303 417 8511 [email protected]

Jessica Pedersen Associate Litigation and Corporate Risk T: +1 312 602 5027 [email protected]

François Alambret Counsel Litigation and Corporate Risk T: +33 (0) 1 44 17 77 48 [email protected]

Sarah Bhagwandin Counsel Employee Benefits T: +1 303 866 0214 [email protected]

Steve Evans Associate Employee Benefits T: +1 314 259 2387 [email protected]

Maria Vathis Of Counsel Litigation and Corporate Risk T: +1 312 602 5127 [email protected]

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Getting in touch When you need a practical legal solution for your next business opportunity or challenge, please get in touch. David Zetoony Tel: +1 303 417 8530 [email protected]