call purpose - make it all about them

4
Call Purpose make it all about them @upyourtelesales www.upyourtelesales.c om

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by Lynn Hidy, Up Your Telesales

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Page 1: Call Purpose - Make it all about them

Call Purpose make it all about them

@upyourtelesales www.upyourtelesales.com

Page 2: Call Purpose - Make it all about them

Think of it from their perspective, what would make a visit from you valuable?

INSTEAD of telling the prospect what you do, tell them what you will do FOR THEM

Have a conversation vs. conducting an interrogation (or giving a presentation)

Why speak with you?

@upyourtelesales www.upyourtelesales.com

Page 3: Call Purpose - Make it all about them

Industry information

Regulatory changes

New results achieved

Case study or white paper

Topics?

@upyourtelesales www.upyourtelesales.com

Page 4: Call Purpose - Make it all about them

Talk about process vs. power to uncover how decisions are made and by whom

Is there anything (else) I can do for you today?

Bonus Notes

@upyourtelesales www.upyourtelesales.com