Call Quality: How to Define, Measure, and Optimize Your Best Inbound Callers

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Agenda

3 Steps to Success Call Outcomes Product VisionQuestions

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Panel Speakers

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Dan AltmanManager, Brand

Marketing

Jarum FeichkoMarketing Manager

Sean StorlieSr. Product Manager

3 Steps to Success

1.) Define what a quality caller means to you.

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3 Steps to Success

1.) Define what a quality caller means to you.2.) Measure quality with one source of truth.

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3 Steps to Success

1.) Define what a quality caller means to you.2.) Measure quality with one source of truth. 3.) Optimize marketing efforts to get more.

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Call Outcomes

Helping marketers define, measure, and optimize quality callers all within Invoca.

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Define

Easily define what traits define a quality caller.

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Define

Easily define what traits define a quality caller.

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Define

Easily define what traits define a quality caller.

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Define

Easily define what traits define a quality caller.

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Define

Easily define what traits define a quality caller.

Measure

Share call outcomes with your marketing stack to easily measure quality callers.

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Measure

Share call outcomes with your marketing stack to easily measure quality callers.

Optimize

View high and low performers within a single view to optimize marketing.

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Questions?

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