CalSTRS GoalsCalSTRS is committed to providing a sustainable employee culture to promote our mission of securing the financial future and sustaining the trust of California's educators.

Specifically, we strive to create an organization that supports each employee's understanding of how they contribute to CalSTRS success, while having the opportunity to obtain personal satisfaction in their role.

We know the single biggest impact on member engagement is employee engagement.

Therefore, developing a culture of employee engagement is paramount in our organizational development plan.

Organizational Culture

• CalSTRS Mission

• CalSTRS Core Values

• Training and Professional Development

• Onboarding Program with dedicated coordinator

• Virtuosity—award winning recognition program

• Wellness matters at CalSTRS

• Internal Controls—everyone’s responsibility

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What Is Engagement?

The state of emotional and intellectual involvement with the result that employees invest themselves in their work.

An individual’s contribution to the organization’s success and personal satisfaction in his or her role.

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What We Currently Do at CalSTRS:

Engagement

Manager/Supervisor: leadership

forums, manager academy

My job: employees are involved with decisions that affect their work

My team: core value training, team buildingCommunication: surveys,

What Do You Think, meetings, one-on-ones

Culture: mission and core values, wellness program, sustainable organization

Training: onsite/offsite training, informal

developmental assignments,on-the-job

training

Rewards & Recognition: Virtuosity, QRE, informal appreciation and team

events

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Company Climate of Trust

Satisfaction with Recognition & $

Satisfaction with Work Environment

Satisfaction with Career

Satisfaction with Managers

Member Engagement

Employee Engagement

Five Elements of a Simply Irresistible Organization are meaningful work, great management, growth opportunities, an inclusive, flexible, fun environment, and leadership we can trust. Published by John Bersin in Forbes, 2014.

Overall Trends in Engagement: What Makes An Organization Simply Irresistible?

Leads to

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20-29 30-39 40-49 50-59 60+ Active Newly Retired Enjoying Retirement4

4.2

4.4

4.6

4.8

5

5.2

5.4

5.6

5.8

6

5

5.17

5.15

5.435.51

5.995.92

4.67

4.54

4.734.61

5.21

5.665.54

Effects of Interaction and Lifestage on EngagementInteracted No Interaction

Enga

gem

ent S

core

Member Engagement Improved With Interactions

Brand Ambassadors

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Employee and Member

Engagement

Stay:Believe your products and services are best in class.Believe the organization values them.

Strive:Motivated to perform. Excited about the direction and vision of the organization.

Say:Recommend your services to friends.Engage in behaviors that contribute to business success.

I believe

I’m inspired

I do extra

Engagement is the state of emotional and intellectual involvement withthe brand, company, and products/services that drives discretionary effort.

We see engagement when our members and employees…

SAYSTAY Believe your products

and services are best in class

Believe the organization values them and therefore they stay

STRIVE Are excited about the

direction and vision of the organization

Motivated to perform

Recommend your firm/products/services to friends

Engage in behaviors that contribute to business success

I Believe I’m Inspired I Do Extra

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