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CalWORKs Employment Services Handbook page 12-1Employment Connection Works (EC Works)

12. Employment Connection Works (EC Works)

12.1 Background

With the implementation of Assembly Bill (AB) 74 in July 2013, additional funding was provided to counties to expand their current subsidized employment (SE) programs. The goal of AB 74 is to increase engagement and participation of program participants through three specific initiatives, expansion of current subsidized employment services is one of those strategies.

Subsidized employment is the Welfare-to-Work (WTW) activity that allows a client to earn wages while developing job skills and work experience for a limited period of time. The goal of subsidized employment is to enhance the client’s employability to transition to a full-time, higher paying position that will lead to self sufficiency. Employers who hire clients into subsidized employment positions are reimbursed for wages earned by the client.

In October 2013, Santa Clara County expanded its subsidized employment services program, [Refer to “Transitional Subsidized Employment (TSE),” page 12-38] for additional information], to include Employment Connection Works (EC Works). EC Works is administered and promoted through the county’s CalWORKs Employment Services (CWES) Program.

The expanded subsidized employment program includes full-time and part-time subsidized employment, job development, job placement and retention services. EC Works increases the number of clients that can be served and provides for a longer period of employment retention support.

12.2 Employment Connection Center (ECC) Overview

The Employment Connection is the venue in which the WTW activities of Job Club, Supervised Job Search and Part Time Job Search are provided. The Employment Connection facilitates these activities by providing job readiness, job development and job placement services. Services are provided by a staff of Employment Counselors in partnership with a network of employers and other service providers.

Update # 16-12 Revised: 05/04/16

2 CalWORKs Employment Services HandbookEmployment Connection Works (EC Works)

Employment Connection centers makes available a wide array of equipment and services that support the participants’ job search. The centers include computer labs; fax machines; phones; and copiers. Additional information on job search, resource publications, and job postings are made available to job seekers. On site job recruitment and interviews are coordinated on a monthly basis and job fairs are sponsored by the ECC. Professional development workshops on job retention and career planning are also offered.

12.3 EC Works Overview

EC Works is the program that promotes both unsubsidized and subsidized employment. Unsubsidized employment is defined as a position in which an employer pays the wages directly to the client and the employer is not reimbursed for wages. Subsidized employment is defined as on the job training in which an employer pays the wages earned directly to the client. The employer wages are then reimbursed by the county.

Unsubsidized and subsidized employment positions are developed in a wide array of industries. Employers interested in wage subsidies are required to enter into an EC Works Subsidized Employment Agreement with the county. Unsubsidized employment positions are direct referrals to employers who interview and/or hire clients for positions with no subsidy.

Approved and participating employers in subsidized employment, interview, hire and train clients selected to participate. Employers agree to pay wages and provide training for a specified period of time in exchange for work performed by clients. The county reimburses the employer for wages earned by the client. The goal is that upon completion of the subsidy period, employers continue to employ clients without any wage reimbursement (unsubsidized employment).

Subsidized employment positions may range from 3 to 6 months in duration and are either part-time or full-time. The hourly wage must be equivalent to or higher than the City of San Jose minimum wage ordinance.

All clients assigned to the activities of Job Club (JC), Supervised Job Search (SJS) or Part-Time Job Search (PTJS) are referred to both subsidized and unsubsidized employment positions. Adult Education or Community College service providers also refer clients to EC Works.

A new Welfare-to-Work (WTW) plan must be signed when a client enters into subsidized or unsubsidized employment from JC, SJS, or PTJS.

Revised: 05/04/16 Update # 16-12


EC Works staff are organized into specialized units to manage job development, job readiness/placement and job retention. The three functional units are: Employer Relations; Job Readiness/Placement; and Retention.

12.3.1 Employer Relations Unit

The Employer Relations (ER) Unit is responsible for job development of subsidized and unsubsidized positions, job recruitments and job fairs. The goal of the unit is to link job seekers to employers who are interested in interviewing and/or hiring clients who are job ready. ER Employment Counselor staff develop working relationships with local employers to match job seekers to employers seeking to fill positions. The ER unit is also responsible for developing subsidized employment opportunities with employers who are interested in wage subsidies. The ER unit must secure EC Works agreements and provide with local employers to secure worksite agreements and provide an overview of program requirements.

12.3.2 Job Readiness/Placement Unit

The Job Readiness/Placement (JRP) Unit trains and facilitates job readiness workshops that prepare clients on how to conduct a job search, interview and apply for positions. Staff will match the client’s interests, abilities and experience to available subsidized and unsubsidized employment positions. Once the client accepts a job offer, the scheduled start date is confirmed and the subsidized or unsubsidized employment activity begins.

12.3.3 Subsidized Employment Administrative Unit (Payroll)

The Subsidized Employment Administrative Unit supports the subsidized employment program by processing all required employment documents required to make payments to employers and clients. The unit processes all incoming wage reimbursement invoices received from employers. The unit also processes the time cards for clients participating in the paid work experience. The unit maintains all required files and documents required for the subsidized employment program operation.

12.3.4 Retention Unit

The Retention Unit has the responsibility to support the employers and clients participating in subsidized employment to retain employment through the subsidy period with the goal of obtaining unsubsidized employment with the current or another employer. The unit also has the responsibility to ensure the subsidized employers and worksite supervisors employers are in compliance with the worksite



agreement and assists in conflict resolution between the client, employer and/or program requirements. The Retention Unit assists in the processing of invoices and time cards, and provides the employer with any needed technical assistance. The Retention EC III and Specialized Retention EC I/II staff continue to support and work closely with clients during the first 90-day period of subsidized and unsubsidized employment periods. Once the 90-day retention period is completed, the Specialized Retention EC I/II continues to provide case management support until the client is discontinued from cash aid.

12.3.5 Specialized Retention EC

The Specialized Retention EC I/II is a specialized worker assigned to the case once the client is placed into subsidized employment. This worker is responsible to monitor, track and provide employment retention services in partnership with the EC III Retention Unit.

The goal is for the Retention EC I/II and/or EC III to provide support services and any other resource referrals that will ensure the continuity of employment during the subsidized activity and the 90-day unsubsidized employment period. These efforts will continue regardless if the client is discontinued from cash aid due to subsidized or unsubsidized employment.

The case will remain with the Specialized Retention EC I/II through the 90-day subsidized and 90-day unsubsidized periods.

Note:The Family Stabilization (FS) Unit will continue to manage cases with FS clients. FS cases will not be transferred to a Retention EC I/II when a FS client is placed in subsidized employment.



12.3.6 EC Works Tiers

The table below provides a general overview of the different subsidized employment tiers through EC Works:

Table 12-1: EC Works Tiers

Tier Description

Tier I - Subsidized Employment

1. For eligible active CWES clients with 3 or more months remaining on their Time On Aid (TOA) clock.

2. Up to 40 hours per week.

3. Private sector (“For Profit”) and Public or non-profit organizations.

4. Employer pays wages directly to client.

5. Employer can be reimbursed in part or in whole for wages earned by client.

6. Hourly wage must be equivalent to or higher than the City of San Jose minimum wage ordinance.

7. Positions are 3 to 6 months in length.

8. Earnings are non-exempt.

9. Employment verification forms are “Request for Employment Information” (SCD 549A) and “Schedule A - EC Works”.

Tier II - Paid WEX 1. For eligible active CWES clients with 6 or months remaining on their TOA clock.

2. Limited to 20 hours per week.

3. Public or non-profit organizations.

4. Santa Clara County is the employer of record and pays wages directly to client.

5. Hourly wage is at least the prevailing minimum wage of the City of San Jose.

6. Positions are 6 months in length.

7. Earnings are non-exempt.

8. Employment verification forms are “Request for Employment Information” (SCD 549A) and “Schedule A - Paid WEX”.



12.4 Definitions

12.4.1 Unsubsidized Employment

Unsubsidized employment is the Welfare-to-Work (WTW) activity that allows a client to earn wages while continuing to develop job skills and gain work experience for an unlimited period of time. Employers who hire clients into unsubsidized employment positions are not reimbursed for wages earned by the client. Unsubsidized employment is non-exempt income.

12.4.2 Subsidized Employment

Subsidized employment is the WTW activity that allows a client to earn wages while developing job skills and work experience for a limited period of time. Employers who hire clients into subsidized employment positions are reimbursed for wages earned by the client. Subsidized employment is non-exempt income.

Tier III - Sub. College Work Study

1. Active CWES clients enrolled at a participating community college.

2. Hours per week based on approved “Schedule A”.

3. Community college is employer of record, determines wages and pays client directly.

4. Length of positions are determined by community college, not to exceed 12 months.

5. All Sub. College Work Study earnings are exempt.

6. Employment verification form is “Schedule A - CalWORKs College Work Study”.

Note: Not all work study positions at participating community colleges will be funded by expanded subsidized employment. The community college liaison will only submit a “Schedule A - CalWORKs College Work Study” to the EC I/II if the payment is subsidized.

Table 12-1: EC Works Tiers

Tier Description



12.4.3 Paid Work Experience (PWEX)

PWEX EC Works is a WTW activity in the public or non-profit sector that helps provide basic job skills and enhances existing job skills in an occupation related to the client's experience. Clients are not subject to the Federal Labor Standards Act (FLSA) requirements that unpaid WEX and Community Service clients must follow. The County of Santa Clara pays the earned wages directly to the client and is the employer of record for PWEX positions. PWEX is non-exempt income.

12.4.4 Subsidized College Work Study

Subsidized College Work Study (Sub. College Work Study) is the WTW activity that allows a client to earn wages while attending a community college. Income earned from Subsidized College Work Study is exempt.

12.4.5 Worksite Sponsor

The worksite sponsor is the organization that has agreed to sponsor the client in either a paid/unpaid WEX or Community Service assignment. The worksite sponsor is an organization or program that is in the public or private non-profit sector. The worksite sponsor has agreed to the conditions and terms of the assignment as set forth by the County or the Adult Education or Community College and Federal Labor Standards Act (FLSA).

The “EC Works Worksite Request” (SCD 1790) is completed by the sponsoring organization and Employment Connection staff.

12.4.6 For Profit Employer

A “for profit” employer is a business or other organization initiated or operated for the purpose of making a profit. Most companies considered to be businesses are “for profit” organizations. Some examples of “for profit” businesses are: airlines, retail stores, restaurants, insurance companies, technology companies, and banks. The primary goal of “for profit” organizations is to generate income for the company and its investors.



12.4.7 Non-Profit Employer

To be classified as a non-profit employer, an organization has to register as a nonprofit and be approved by the Internal Revenue Service (IRS) to hold tax exempt status. Examples of non-profit employers include: government agencies (city, county, state, federal) charities, churches and foundations. Non-profit organizations usually focus on a goal such as helping the community.

12.5 Tier I - Subsidized Employment Overview

EC Works staff develop and place eligible clients into subsidized employment positions throughout the county in the private sector. The employer of record is the employer who hires the client and pays the earned wages directly to the client based on the employer’s payroll cycle. The goal of the program is to transition clients to unsubsidized employment by the end of the assignment.

12.5.1 Wages, Hours and Participation

Hourly wage varies and must be equivalent to or higher than the City of San Jose minimum wage requirement. Clients are employed up to 40 hours per week, full or part-time, and positions are three to six months in length. The income earned is considered non-exempt income for the purpose of determining eligibility for public assistance, which means it must be budgeted towards the CalWORKs grant, CalFresh and Medi-Cal.

Note # 1: Client cannot exceed 6 months of subsidized employment in any fiscal year.

Example # 1: If a client completes a Tier I placement they can be extended for up to 3 additional months. However, they can not accept a Tier II (6 month placement) because it would exceed the allotted time.

Note #2: If client’s time overlaps between fiscal years, the time remaining may be used in the succeeding fiscal year, not to exceed 6 months.



Example #2: If a Tier I client starts in June, they would finish in August, using two months of subsidized employment in the new fiscal year. This would leave four months to be used in the new fiscal year.

12.5.2 Contracts and Invoicing Standards and Procedures

Contracts, Schedule A’s, and authorized representative forms are official binding documents. Any changes, errors or corrections will require new documents to be submitted for review and approval by the participating parties.

Table 12-2: Tier I Contract Process

Step Who Action

1. Employer Relations (ER) EC III

Reviews Tier I contract with employer and explains the following:

A. Contract term dates

B. Reimbursement rates and required documents for invoicing the county (pay stubs and signed invoices)

C. Employee pay rates (must be at/or above City of San Jose minimum wage)

D. Time worked, sick leave, holiday and overtime pay

E. Payments (timelines and electronic payments)

F. Fiscal monitoring

G. Staffing agencies clause, if applicable

H. Confidentiality

I. Indemnity and Insurance

J. Contract termination



2. ER EC III If employer agrees to participate, obtain the following documents, review for completion and submit to ER Supervisor with EC Checklist for review:

A. Signed contract

• Identifies and records business legal name and DBA on contract.

• Identifies and records term dates for contract.

• On signature page, obtains employer signature, printed name, date and organization name and address.

B. Authorized representative form

• Works with organization to identify and record names and signatures of authorized representatives that may sign on behalf of the organization.

• Obtains signature/printed name/date/organization name/address from authorized representative of the organization (organization name must be identical to name listed on contract).

C. Electronic payment registration form

• Employer will provide their bank and branch name, account number, routing number and an email address.

• Employer will provide company name, address, signature and title.

D. W9

• Employer provides completed form (business name must match name on contract).

E. 500 Series forms (587, 588, 589, 590)

F. Voided check

• Verify bank account and routing information.

G. Insurance

• Employer will provide verification of liability and workmen’s compensation coverage.

Step Who Action



3. ER Supervisor A. Reviews contract packet and checklist.

B. Signs and forwards approved contract packet with approved checklist to Payroll Unit.

C. Rejects any incomplete contract packets to ER EC III for corrections.

4. Payroll Unit A. Reviews all documents for completeness and accuracy.

B. Checks business names and all dates.

C. Checks effective dates of coverage amount for general liability insurance and workers compensation.

D. Signs off approval of contract and forwards to designated Social Services Program Manager (SSPM) or Employment Program Manager (EPM) for review and signature.

E. Creates a master file for each employer with the original documents.

F. Any contract packets that are not approved by SSPM will be returned to ER Supervisor for correction and/or Payroll Unit.

5. SSPM/EPM A. Approves and signs contract.

B. Forwards contract to ER Supervisor.

6. ER Supervisor A. Assigns contract to clerical support team.

7. Clerical Staff A. Scans the contract.

B. Saves in Contracts folder on “S” drive.

C. Logs insurance information.

D. E-mails scanned copy of contract to Employment Support Initiative (ESI) and Payroll Unit.

Step Who Action



Table 12-3: Tier I Invoicing

8. ESI A. Receives scanned contract.

B. Forwards electronic payment registration, W9 and voided check to FMS A/P to assign vendor identification number (VIN).

C. Receives VIN and forwards to ESI Fiscal to assign Purchase Order (PO) number and upload contract into SAP.

D. Receives PO number and VIN and records in spreadsheet.

E. E-mails new contract message, including the VIN and PO numbers to EC Works EPM, copying EC Works management analyst and Job Development Supervisor.

Step Who Action

1. Retention EC III A. Provides employer with pre-filled invoice. Business and client information will be pre-filled by the payroll unit.

B. Reviews supervisor responsibilities in filling out the invoices.

• Reviews invoice form

• Demonstrates how to split hours for paystubs overlapping pay periods.

Step Who Action



2. EC Works Worksite Supervisor

A. Utilizes employee timesheets to determine how many hours worked within the calendar month.

• If pay periods include days that are outside the invoicing calendar month:

(1) Employer will subtract any days/hours that are outside the calendar month (before or after).

B. Indicates on the employee paystub the dates and hours the employee was paid that are outside of the calendar month and signs.

Example: Employee’s paystub indicates 40 hours between 3/29/15 and 4/5/15

16 hours from 3/29/15 through 3/31/15 24 hours from 4/01/15 through 4/05/15

C. Employer fills out invoice including:

• Employee ID

• Regular hours worked in the calendar month

• Employee wage

• Total payment requested based on wage range and hour table.

• Authorized official signature, name title and date.

D. Obtains employee signature on invoice.

• If employee has been terminated or is no longer working for subsidized employer at the time of invoice and a signature is not obtainable, Retention EC may provide documentation to FMS that client is no longer available for signature.

E. Submits invoice and applicable paystubs to Retention EC III by the 10th of the month.

Step Who Action



3. Retention ECIII A. Retrieves EC Works invoice from the shared e-mail inbox.

B. Reviews to ensure invoice is complete.

• Checks authorized signature representative name and signature to ensure they are listed on the authorized representative form.

• Reviews paystub to determine that employer is utilizing correct pay rate.

• Review paystub to calculate hours. Check work dates and hours to ensure that they reflect those worked within the calendar month.

• Reviews invoice to ensure hours invoiced are correct and in line with the paystub.

• Verifies correct CalWIN case number and aid code.

• Forwards to Payroll Unit.

4. Payroll Unit A. Reviews invoice for completeness and accuracy.

B. If correct, submits to FMS.

C. If incomplete or inaccurate, return to Retention EC for corrective action.

D. Follow-up with pending invoices returned by FMS.

5. FMS A. Performs an audit of each EC Works invoice.

• Regular hours worked by the employee and the wage per hour paid to the employee will be compared to the employer’s payroll register and to the employee’s pay stub and to any other documentation the payroll unit provides to FMS.

• Attention is paid to each employee’s paystub/direct deposit advice in order to ensure that any hours worked on days outside the invoice calendar month have been excluded.

B. Authorizes invoice and forwards to Accounts Payable.

C. Accounts Payable authorizes the electronic payment and an e-mail is auto-generated to notify the employer that the payment has been made.

Step Who Action



12.5.3 Program Extensions

Extensions are granted for Tier I clients on a case by case basis, not to exceed 6 months of subsidized employment in any given fiscal year.

12.6 Tier II - PWEX

Tier II primarily differs from unpaid WEX in that clients are paid, not subject to FLSA requirements and are referred to subsidized positions through the activities of Job Club, Supervised Job Search and Part-Time Job Search.

PWEX positions are in the non-profit sector. The County of Santa Clara is the employer of record and pays wages directly to the client.


Tier II clients are paid $11 per hour and are employed 20 hours per week. These positions are six months in length. The income earned is considered non-exempt income for the purpose of determining eligibility for public assistance.

Note:Client cannot exceed 6 months of subsidized employment in any fiscal year. If client’s time overlaps between fiscal years, the time remaining may be used in the succeeding fiscal year, not to exceed 6 months.

Example:If a client starts a Tier II assignment in March, then the 6 months assignment would end in August. Two months of subsidized employment time would be used in the new fiscal year. As a result, the client could then use the additional 4 months any time before the end of that fiscal year.

12.6.2 Contracts and Timesheet Procedures

The PWEX Payroll Calendar indicates the pay period number, start and end date of each pay period, the due dates for timesheets and the payday.



Table 12-4: Timesheets and Payroll Processing

Step Who Action

1. Worksite Supervisor A. Tracks and processes client work hours on “PWEX Bi-Weekly Timesheet” and records daily in .25 hour increments.

Example: .25 = 15 minutes. If a client works 1 hour and 45 minutes, it must be recorded as 1.75 hours on the timesheet.

B. Completes timesheet and reviews with PWEX client.

2. PWEX Client Signs timesheet at end of pay period (Friday or last day of week before timesheet is due).

3. Worksite Supervisor A. Approves and signs timesheet.

B. E-mails scanned timesheet to [email protected] by 5:00 pm on timesheet due date, with Retention EC’s name and client’s name (last, name, first name) on subject line.

Example: Jane Doe - (Brown, Charlie).

Note: For worksites that are not electronically equipped, the EC III will pick up documents and submit to payroll by the deadline.

If client is ... Then...

scheduled to work after 5pm on timesheet due date

hours after 5pm must be projected.

unavailable for signature worksite supervisor must authorize timesheet by noting client’s absence and providing their (supervisor’s) signature.



12.6.3 Client Terminations

A client may separate from subsidized employment when:

• Permanently hired by the employer (subsidized to unsubsidized or PWEX subsidized to unsubsidized).

• Positively terminated (assignment completed).

4. Retention EC III A. Uses Excel Summary Sheet from Payroll Unit as checklist to collect timesheets.

B. Reviews [email protected] mailbox on timesheet due date and contacts any worksite supervisor that did not submit a timesheet.

C. Reviews timesheet for completion (signatures, start/end dates, etc.) and verifies aid code.

D. Reconciles any timesheet discrepancies with worksite supervisor and/or client.

E. Prints and forwards approved timesheets to Payroll Unit.

Note: If client was unable to sign as noted on timesheet by worksite supervisor, the Retention EC III will obtain client’s signature immediately upon client’s return to work. The signed timesheet is then forwarded to the payroll unit.

5. Payroll Unit A. Receives and reviews timesheets.

B. Reviews timesheets with initials in “ESE Use Only” section.

C. Scans and emails authorized timesheets to Financial Management Services (FMS).

D. Retains timesheets in files.

6. FMS A. Receives timesheets and performs final review and approval.

B. Contacts Payroll Unit if adjustments to timesheets are needed.

C. Enters payroll data into ADP system.

D. Retains electronic records (scanned timesheets) in file.

E. Provides ADP with final authorization of payroll.

F. Directly deposits funds (electronically) in client’s account.

Step Who Action



• Negatively terminated (quit or released).

Table 12-5: Positive Terminations Tier I (Subsidized to Unsubsidized)

Step Who Action

1. Worksite Supervisor

2. Retention EC III

3. JRP Supervisor

4 JRP EC III

Table 12-6: Positive Terminations Tier II (PWEX Subsidized to Unsubsidized)

A. Offers unsubsidized position to client.

B. Informs Retention EC III of hire.

A. Completes both 549A and TMT if there is a job title or salary change from the information sent on the original SCD 549A for this placement and sends to IDM.

B. Completes Case Comments in CalWIN.

C. Updates Employment Connection Application (ECA).

D. Sends an e-mail to Specialized Retention/case carrying EC I/II regarding the change.

A. Receives update from ECA indicating client’s position has become unsubsidized.

B. Forwards information to JRP EC III indicating client’s position has become unsubsidized.

A. Updates ECA by checking Sub to Unsub box on the New Self Placement screen.

B. Enters Case Comments in CalWIN.

Step Who Action

1. Worksite Supervisor A. Offers unsubsidized position to client.

B. Informs Retention EC III of hire.



Table 12-7: Negative Terminations Tier I

If . . . Then . . .

Client is released or quits

2. Retention EC III A. Completes a 549B for the position being vacated and sends to IDM.

B. Completes a 549A for the new position and sends to IDM (549A/B needed because of change with employer of record).

C. Enters Case Comments in CalWIN and updates ECA.

D. Completes TMT.

E. Sends an e-mail to Specialized Retention/case carrying EC I/II regarding the change.

3. JRP Supervisor A. Receives update from ECA indicating client’s position has become unsubsidized.

B. Forwards information to JRP EC III indicating client’s position has become unsubsidized.

4. JRP EC III A. Updates ECA by checking Sub to Unsub box on the New Self Placement screen.

B. Enters Case Comments in CalWIN.

A. Employer informs Retention EC III of employment change.

B. Retention EC III provides employer with 549B.

C. Retention EC III sends completed 549B to IDM and updates TMT.

D. Retention EC III enters Case Comments in CalWIN and updates ECA.

E. Retention EC III sends an e-mail to Specialized Retention/case carrying EC I/II.

Step Who Action



Table 12-8: Negative Terminations Tier II

If . . . Then . . .

Client is released

(1) communicates with client regarding terms of separation.

(2) completes and sends 549B to IDM.

(3) submits final timesheet to Payroll to initiate the process to issue a final paycheck.

(1) delivers final paycheck to client on last day of employment.

(2) returns signed confirmation to Payroll that check has been delivered.

(3) completes TMT.

(4) enters Case Comments in CalWIN and updates ECA.

(5) sends an e-mail to Specialized Retention/case carrying EC I/II.

Client quits

(1) completes and sends 549B to IDM.

(2) submits final timesheet to Payroll to initiate the process to issue a final paycheck.

(3) completes TMT.

(4) enters Case Comments in CalWIN and updates ECA.

(5) sends an e-mail to Specialized Retention/case carrying EC I/II.

Note:A conference must be held between the worksite supervisor/employer, the client and the Retention EC III before a client is released from employment. A concurrent unpaid WEX activity must end at the point of client termination.

A. Worksite supervisor and Retention EC III discuss terms of separation.

B. Retention EC III:

C. Payroll picks up final paycheck from FMS.

D. Retention EC III:

A. Worksite supervisor and Retention EC III discuss separation.

B. Retention EC III:



12.6.4 Client Work Related Injuries

The following process must be followed for work related injuries.

Table 12-9: Worker’s Compensation Process Tier II

Step Who Action

1. Worksite Supervisor A. Reports injury to Retention EC III.

2. Retention EC III A. Contacts client and completes the following worker’s compensation paperwork within 24 hours.

(1) Treatment Authorization form.

(2) County of Santa Clara Worker’s Comp-370/State Form 5020.

(3) Bottom section of the Worker’s Comp Claim Form DWC1/7241. Client completes the top section of the form.

(4) Accident or Injury Investigation Report

B. Obtain client’s signature on completed paperwork.

C. Informs client to visit US Healthworks or Alliance for an examination.

D. Submits completed paperwork to Human Resources within 24 hours (instructions on form).

E. Submits a copy of completed paperwork to Payroll Unit for filing.

If . . . Then . . .

Client is approved by doctor to return to work

A. Maintains contact with worksite supervisor and client to monitor progress.

B. Enters CalWIN Case Comments.

C. E-mails Retention/case carrying EC I/II.



12.7 Tier III - Subsidized College Work Study

Tier III subsidizes College Work Study at participating community colleges. These positions are administered and paid for by the community college. The CalWIN activity name is “Sub. College Work Study”.

Note:Not all work study positions at participating community colleges will be funded by expanded subsidized employment. Community College Liaisons will only submit a “Schedule A” to the EC I/II if the placement is subsidized.


Wages, hours and length of employment are determined by the community college. Clients are paid directly. Earnings from all work study positions are considered exempt and income is not counted for the purpose of determining eligibility for public assistance.

2. (cont)

Retention EC III Client is not approved by doctor to return to work

A. Informs worksite supervisor that client is not released to return to work.

B. Terminates client from worksite.

C. E-mails Retention/case carrying EC I/II.

D. Completes and sends 549B to IDM.

E. Completes TMT.

F. Updates CalWIN Case Comments and ECA.

Step Who Action



12.7.2 Contracts and Placement Procedures

The provisions, work plan and budget for Tier III, Subsidized College Work Study, are incorporated into the Community College Liaison Services contract. All negotiations, general planning, correspondence, signatory process and contract execution is managed by the ESI unit as part of the unit’s annual contracting cycle. Contract terms adhere to the County’s fiscal year term and operate from July 1st through June 30th.

Participating colleges determine the rate at which they are reimbursed and are responsible for client recruitment, placement and determination of student wage rates (earnings vary by position and skills requirement).

Table 12-10: Tier III Placement and Invoicing

Step Who Action

1. Community College Liaison

A. Completes “To Be Arranged” (TBA) indicating Subsidized College Work Study. TBA is the community college, client weekly schedule

B. Amends the WTW 2 to add work study if work study is not part of the WTW 2.

C. Forwards WTW 2 and TBA to assigned EC I/II.

D. Submits “Schedule A” to ESI for approval.

2. ESI A. Reviews “Schedule A” for accuracy and;

• Identifies if it is a new Subsidized College Work Study placement by indicating “New” in the top right hand corner of the form and;

B. Obtains approval of “Schedule A” from the authorized county official for new placements.

C. Forwards copy of approved “Schedule A” to designated CWES SSPM and Community College Liaison.

3. CWES SSPM A. Forwards approved “Schedule A” to assigned EC I/II.



12.8 Job Development, Referral, Placement and Retention

The charts in this section detail the process and responsibilities of assigned EC staff regarding job development, referrals, placement and retention of clients in EC Works.

4. Assigned EC I/II A. Adds “Work Study” activity, if not in CalWIN.

B. Adds “Sub. College Work Study”.

Note: Both work study activities [Start] and [End] dates must match “Schedule A” dates and activity statuses.

C. Creates TMT/notifies assigned Eligibility Worker (EW) and attaches a copy of the “Schedule A” for EW to record the work study as exempt income and update the Employment Detail Window in CalWIN.

D. Forwards “Schedule A” to IDM.

E. Updates Case Comments in CalWIN.

F. Obtains an amended WTW 2 and TBA to include work study activity from college liaison.

5. Assigned EC I/II A. Confirms EW entered information in CalWIN.

B. Updates “funding” type (profit/nonprofit) per [“Recording Employment Information by Employment Counselors (ECs),” page 29-9] of CWES Handbook Chapter 29.

6. Community College Liaison

A. Submits an invoice to ESI at the end of each month.

7. ESI A. Receives invoice.

B. Reviews for accuracy.

C. Processes invoice.

Step Who Action



12.8.1 Job Development Procedure

Table 12-11: Job Development

Step Who Action

1. Employer Relations Unit - EC III

A. Identifies potential employers.

B. Schedules meeting with employers to review EC Works services.

C. Reviews program policies, procedures and contracts with interested employers.

If employer is interested . . .

Then . . .

in EC Works subsidized positions

1. Reviews and ensures EC Works required documents are completed:

• Contract• Voided check• Proof of insurance• Job Order request (includes description)• IRS tax forms (including 500 series)• Electronic Registration• W9 Form• Authorized Representative Form

2. Prepares checklist and employer file for approval.

3. Enters job order request into ECA if employer is interested in unsubsidized positions.

4. Enters job order request into ECA.

and/or in Employment Connection (unsubsidized)

1. Reviews ECC services with interested employers.

2. Obtains and completes job order request.

3. Completes and enters job order request into ECA.

D. Completes EC Works Checklist and submits employer file to the ER Unit Supervisor. Supervisor approves file and submits payroll.

E. Updates job order requests as needed.

F. Revises, extends any EC Works Worksite Agreements as appropriate.



12.8.2 Job Referral

The following procedures are for unsubsidized and subsidized job placement or referral/completion of JC, SJS, or PTJS.

Table 12-12: Referral Process

2. Payroll A. Reviews employer file submitted by ER Supervisor.

B. Reviews file for errors. If errors are found, files are returned to the ER Supervisor for corrective action.

C. Submits file with approved checklist to manager for approval.

D. Upon manager approval, return to ER Supervisor to update spreadsheet. ER Supervisor forwards to the ECC CST for scanning.

E. Original documents are maintained and stored by Payroll Unit after ECC CST completes scanning.

3. ECC CST A. Returns file to Payroll for updating spreadsheet and creating hard file.

Step Who Action

1. ECC CST A. Assigns client to a JRP EC III after Job Club, SJS, or PTJS orientation.

B. Updates and reflects assignment in ECA.

Note: ECA auto-generates email to EC I/II of client assignment.

Step Who Action



2. Job Readiness/ Placement (JRP) EC III

Upon receipt of client referral for JC, SJS, or PTJS from assigned EC I/II:

A. Provides job readiness services in the areas of interviewing, resume writing, completing master application, and job search.

B. Confirms that support services have been authorized during the job search activity for the client.

C. Refers client to assigned EC I/II if support services (i.e. child care and transportation to be authorized or changed). Ancillary can be approved by ECIII.

D. Provides employment counseling to address any employment barriers.

E. Monitors and tracks client’s job search daily.

F. Assists job ready clients in finding subsidized or unsubsidized employment by conducting a thorough employment assessment.

3. EC I/II If placement is ... Then ...

EC Works (subsidized)

1. “EC Works” is noted in front of the employer’s name on the SCD 549A (Tier I EC Works and Tier II PWEX) which is completed by the JRP EC III).

2. Completes “APP/CWES Referral & Communication” form (SCD 1776).

3. Updates and/or assigns supportive services, as needed.

4. Completes SCD 163T if it is an EC Works placement and notes in the comments section “EC Works”.

5. Submits SCD 163T to unit supervisor for approval and transfer to the control clerk for assignment to Specialized Retention EC I/II.

ECC (unsubsidized)

1. Completes “APP/CWES Referral & Communication” form (SCD 1776).

Step Who Action



12.8.3 Subsidized Job Placement

Table 12-13: Job Placement Process

3. (cont)

EC I/II (cont) A. If client unemployed or employed, arranges support services as needed.

B. Updates CalWIN Case Comments.

C. Continues to monitor attendance and progress of activity.

Note: Any EC I/II/III who becomes aware of any changes or updates to the employment information on a SCD 549A is to complete a new SCD 549A, create a TMT/notify assigned EW and attach a copy of the SCD 549A for EW completion and update of Employment Detail Window in CalWIN and submit a new SCD 549A to IDM.

Step Who Action

1. Job Readiness/ Placement (JRP) EC III

A. Checks client’s time on aid (TOA).

• Clients must be active on cash aid.

• Clients should have:

(1) 3 or more months of TOA for Tier I or

(2) 6 or more months of TOA for Tier II

• Supervisor may authorize placement on a case-by-case basis for clients with less than 3 months TOA.

(1) less than 3 months TOA for Tier I or

(2) less than 6 months TOA for Tier II

B. Provides client with EC Works Program Overview.

C. Reviews possible worksites with client and determines appropriate placement.

D. Arranges interview with worksite supervisor and prepares client for their interview.

E. Follows up on worksite interview.

Step Who Action



1. (cont)

JRP EC III (cont) If client is . . . Then. . .

Hired in Tier I EC Works

1. Obtains the Tier I Schedule A and SCD 549A signed by the employer.

2. Forwards signed Schedule A with checklist to JRP Supervisor for review and approval.

3. Gives Tier I package for approval to supervisor (cover sheet, Schedule A, last page of contract, and authorization form, if necessary.

4. Completes WTW 2 (make sure it is signed by the client and submit to IDM), CalWIN entries, ECA entries, and pays ancillary (if needed). ALL dates MUST match.

5. Enters “First Day Attendance” in CalWIN when client shows on first day.

6. Sends a copy of SCD 549A to IDM with TMT number on top of page.

7. Once TMT is processed by EW, enters Profit/Non-Profit in CalWIN. Refer to [“Recording Employment Information by Employment Counselors (ECs),” page 29-9].

Step Who Action



1. (cont)

JRP EC III (cont) If client is. . . Then. . .

Hired in Tier II PWEX

1. Obtains Tier II Schedule A.

2. Forwards signed Schedule A with checklist to JRP Supervisor for review and approval.

3. Completes SCD 549A with PWEX before the business name. Check Non-profit box on form 549A (add Tier II packet).

4. Completes WTW 2 (makes sure it is signed by the client and submits to IDM), CalWIN and ECA entries. ALL dates MUST match.

5. Enters “First Day Attendance” in CalWIN when client shows on first day.

6. Sends a copy of SCD 549A to IDM with TMT number on top of page.

7. Once TMT is processed by EW, enters Profit/Non-Profit in CalWIN.

8. Refers client to PWEX Orientation facilitated by Retention EC III if the client will be working in or around San Jose. An appointment will be arranged by the Retention EC III for North or South County clients.

9. Enters “First Day Attendance” in CalWIN.

Not Hired 1. Review results with client.

2. Repeat Step 1 until placement occurs and/or continues with other job search until assigned WTW activity ends.

2. JRP Supervisor A. Reviews “Schedule A” information received for completeness and accuracy.

B. Forwards signed “Schedule A” to Payroll Unit.

C. If “Schedule A” is not correct, returns “Schedule A” to JRP EC III.

Step Who Action



12.8.4 Job Retention

The job retention process begins when the Specialized Retention EC I/II receives the SCD 163T from the control clerk for subsidized employment placement from EC Works.

3. Payroll Unit A. Reviews “Schedule A” for completeness and accuracy.

B. If “Schedule A” is not correct, returns to JRP Supervisor.

C. Creates new file for client where original “Schedule A” and invoices will be kept.

D. Checks with ESI for vendor identification number (VIN) and PO number.

4. ECC CST A. Receives “Schedule “A” form from Payroll and saves to “S” drive in Employer folder.

5. Assigned EC I/II A. Receives new WTW 2 from JRP EC III.

B. Reviews case for WTW Plan and CalWIN entries.

C. Reviews IDM for WTW 2 and SCD 549A, if client is employed.

D. Resolves any discrepancies with the assigned JRP EC III.

Step Who Action



Table 12-14: Job Retention Process

Step Who Action

1. Specialized Retention EC II

A. Follows-up on status of TMT or with assigned EW to ensure employment detail information has been entered into CalWIN.

B. Monitors employment attendance and progress through the subsidized employment activity.

C. Updates activity to “Satisfactory Progress” upon receipt of first SCD 1755 for EC Works Subsidized Employment Placement.

D. Updates the Attendance window in CalWIN (monthly).

E. Maintains contact with the client bi-weekly throughout the subsidized activity period.

F. Ensures continuity of any support services needed and/or resource referrals.

G. Case conferences with Retention EC III to resolve any issues identified and assist with resolutions.

H. Updates Case Comments in CalWIN.

If client is . . . Then . ..

discontinued from cash aid due to subsidized employment

1. Ends current activity with “Transfer” status.

2. Adds “Post-Aid Services” status with “Mandatory” on the [Registration] tab.

3. Adds new activity “Employed Subsidized PAS EC Works”.

4. Requests that unit supervisor change to Retention EC’s PAS number to reflect assigned retention case is in retention period and PAS.

5. Continues to monitor the case for retention services.

discontinued from cash aid for any other reason during subsidized employment period

1. Follows Case Closing Procedures client.

I. Notifies Retention EC III of any case status changes.



2. Retention EC III Receives retention referral from ECA. Acts as a liaison between employer, EC works and assigned client to ensure continuity of employment during the subsidized employment period.

A. Contacts client and employer within 72 hours of placement to check on progress.

B. Reviews EC works invoices and timesheets submitted to employer for reimbursement and forwards to the assigned account clerk.

C. Resolves any timesheet or invoice discrepancies prior to forwarding to the assigned account clerk.

D. Maintains contact with client and employer biweekly to provide ongoing job coaching and employer support.

E. Enters employment follow-up in CalWIN at 30, 60 and 90 days.

(1) Selects Assessment” button on bottom of Registration window.

(2) Double clicks on appropriate employment information.

(3) Selects “Employment Detail” button on bottom of window.

(4) Selects “Follow-up” tab.

(5) Enters follow-up date, follow-up method and follow-up status.

F. Provides job order received from employer to ECC CST for entry into ECA and to job order spreadsheet.

G. Updates ECA to reflect change in activity and/or status change when client completes subsidized employment activity and is transferred to an unsubsidized employment position.

H. Notifies Specialized Retention EC I/II via e-mail when client is transferred to unsubsidized employment.

I. Updates Case Comments in CalWIN.

Step Who Action



3. Specialized Retention EC I/II

A. Reviews e-mail from Retention EC III indicating client has transferred from subsidized employment to unsubsidized employment.

B. Updates CalWIN by:

(1) Ending the applicable current activity.

(2) Adding the new WTW 2 plan.

(3) Entering the applicable employment activity.

C. Monitors case and contacts Retention EC III and verifies the following:

If client is . . . Then. . .

on cash aid AND being transferred to unsubsidized employment, same employer

1. Ends current subsidized employment activity with “Transfer” status.

2. Adds applicable employment type activity.

3. Monitors the unsubsidized employment period for 90 days. Note: Any extension beyond the 90 days will be monitored month-by-month.

4. Obtains a new SCD 549A if there is an increase in wages.

5. Creates TMT/notifies assigned EW and attaches new SCD 549A.

6. Reviews CalWIN to ensure each employment interval has been entered.

7. After 90 days of unsubsidized employment and follow-up has been completed, continues to monitor case until cash aid is discontinued.

8. Updates Case Comments in CalWIN.

off cash aid AND being transferred to unsubsidized employment, same employer


2. Adds “Post-Aid Services” status with “Mandatory” on the [Registration] tab.

3. Adds applicable new employment activity type. Monitors the unsubsidized employment period for 90 days.

4. Obtains a new SCD 549A if there is an increase in wages.

Step Who Action



3. (cont)

Specialized Retention EC I/II (cont)

off cash aid AND being transferred to unsubsidized employment, same employer (cont)

5. Creates TMT/notifies assigned EW and attaches new SCD 549A.

6. Conducts employment follow-up to determine if client employed at 30, 60 and 90 days.

7. Updates CalWIN to reflect each employment follow-up interval.

8. After 90 days of unsubsidized employment and follow-up has been completed, prepares the SCD 163T and notes balance of time remaining in PAS 12 month period.

9. Submits SCD 163T to unit supervisor for approval for case transfer to PAS Unit.


on cash aid AND being transferred to unsubsidized employment, different employer


2. Adds new applicable employment activity.

3. Monitors the unsubsidized employment period for 90 days.

4. Obtains new SCD 549A.

5. Create TMT/notify assigned EW and provide new SCD 549A.

6. Conducts employment follow-up to determine if client is employed at 30, 60 and 90 days.



off cash aid AND being transferred to unsubsidized employment different employer


2. Adds “Post-Aid Services” status “Mandatory” on the [Registration] tab.

3. Adds new activity “Employed Unsubsidized PAS EC Works”.

4. Monitors the unsubsidized employment period for 90 days.

5. Obtains new SCD 549A.

Step Who Action



3. (cont)

Specialized Retention EC I/II (cont)

off cash aid AND being transferred to unsubsidized employment, different employer (cont)

6. Create TMT/notify assigned EW and provide new SCD 549A.

7. Conducts employment follow-up to determine if client is employed at 30, 60 and 90 days.


9. Prepares SCD 163T and notes balance of time remaining in PAS 12 month period after 90 days of unsubsidized employment has been completed.

10. Submits SCD 163T to unit supervisor for approval for case transfer to PAS unit.


ends subsidized employment activity with no unsubsidized employment and is on cash aid

1. Determines next activity for client.

2. Reviews next activity with client and completes WTW 2.

3. Provides copy of WTW 2 to client.

4. Updates CalWIN.

• Ends employment activity and closes plan.

• Enters new plan and next activity.

• Enters case comments.

5. Forwards new WTW 2 to IDM.

6. Prepares the case for transfer to CST for continuing case management.

ends subsidized employment activity with no unsubsidized employment and is off cash aid

1. Follows case closing procedures.

Step Who Action



12.9 Adult Education or Community College Referrals

A client who is concurrently enrolled with a community college or adult education service provider and is interested in subsidized employment can be referred to EC Works. Clients must agree to continue their concurrent activity while working with EC Works staff in securing employment.

Prior to referral, service providers must screen clients for the following criteria:

• Client must be able to work 20 hours per week,

• English as a second language (ESL) clients must be at least a Level 2.

• Must have a California ID, social security card and right to work documentation.

• Have a resume (preferred).

12.9.1 Adult Education or Community College Referral Procedure

The chart below details the process for referring clients to EC Works.

Table 12-15: Adult Education/Community College Referral Process.

Step Who Action

1. Adult Education Site Representative or Community College Liaison

A. Reviews the services and requirements of EC Works with client. Client must agree to continue with concurrent activity.

B. Completes “Welfare-to-Work Activity Referral Form” (SCD 1723) and emails to [email protected] and enters “Adult Ed Referral” or “Community College Referral” in subject line of message.

2. ECC CST C. Retrieves e-mail and assigns to EC III in Employment Connection Application (ECA).



12.10 Transitional Subsidized Employment (TSE)

12.10.1 Definition

Funded via Assembly Bill (AB) 98, TSE is subsidized employment sponsored by SSA in partnership with Foothill-DeAnza Community College District Occupational Training Institute (OTI) where the wages are subsidized to the employer. TSE is a short-term activity for up to two (2) months that meets the core activity requirement

3. EC III A. Contacts client to set up appointment for job search and placement.

B. Meets with client, reviews/assists with resume and/or master application. Works with client for up to 4 weeks.

C. Continues to meet with client, as needed, for job placement assistance.

Note: EC III will contact the service provider if the client misses appointments during the 4 week period.

D. Informs Site Representative or Liaison once client obtains employment.

If . . . Then . . .

Client obtains part-time employment

1. Site Representative or Community College Liaison updates WTW 2 to reflect educational activity with EC Works Part-Time Employment.

2. Service Provider gives copy of WTW 2 to client.

3. Sends the WTW 2 to assigned EC I/II for CalWIN entries and support services.

Client obtains full-time employment

1. EC III follows documented process. [Refer to Table 12-12, page 12-26], Step 3 (I).

2. EC III will inform service provider and assigned EC I/II via email of client’s employment.

Step Who Action



with the goal of eliminating the gap in between WTW activities or providing sufficient hours to ensure participants selected for the federal Work Participation Rate (WPR) review sample meet federal WPR.

12.10.2 Overview

OTI provides worksite development at private non-profit employers throughout Santa Clara County. The employer of record is OTI, and they also create the contracts with the worksites. Clients get paid directly from the worksites.


The hourly wage paid to TSE participants is the prevailing California ($10.00/hour), City of San Jose ($10.30/hour), or any local ordinance minimum wage that applies. Participants work from 20 to 40 hours per week in short-term, temporary employment. Since the employment is short-term, the earnings cannot be anticipated as received in the future. Therefore for the purpose of determining eligibility, the income is to be treated as income that cannot be reasonably anticipated and therefore excluded from budgeting public assistance programs.

Note:TSE is not subject to Fair Labor Standards Act (FLSA) calculations since participants are paid wages subject to payroll deductions.

12.10.4 TSE Services

While OTI develops worksite positions, designated Rapid Response Team (RRT) EC screen clients to ensure they meet program requirements. RRT EC meets with clients to provide job placements matching participant’s interests and experience with the worksite’s requirements. The participant is informed of the position’s requirements and provided assistance for a successful completion of the work assignment. RRT EC issues a copy of the worksite referral to the client.

12.10.5 Minimum Client Requirements

Participants must be active CalWORKs recipients who have not exceeded 46 months of CalWORKs Time on Aid (TOA) at the point of referral, and meet the following minimum requirements:

• Have a valid California Driver’s License, ID, or original birth certificate, and Social Security Card



• In between activities/waiting for next activity to become available

• Selected for the federal WPR review sample

12.10.6 Referrals

Clients who benefit from TSE are referred to the program by any EC. Referrals are made by contacting RRT. Designated RRT staff meets with the client to provide program information and direct referrals to worksites.

12.11 Referral/Placement Procedures

If the EC determines that client benefits from TSE, a referral is made per the following procedures:

Step Who Action

1. Referring EC • Reviews temporary TSE program and criteria with the client.

If client is... Then...

Interested, • Contacts Rapid Response Team (RRT) at (408) 758-3532 to schedule a same day appointment for the client.

• Escorts client to an RRT EC or informs client of appointment date and time, if client cannot be seen within the same day.

Not interested, • Refers client to the next activity per established procedures.



2. RRT EC • Meets with client and screens for job placement.

If client... Then...

Agrees to the job, • Places the client with the employer.

• Completes internal WPR RRT TSE referral and “Request for Employment Information/Termination of Employment” (SCD 549B), and includes:

- Start date and last day of employment

- Final check information

- Total earnings

- Signature and date

• Issues copy of SCD 549B to client along with information on reporting discontinued income.

• Emails TSE Referral form and SCD 549B to the referring EC.

• Refers client back to the referring EC to complete the “Welfare to Work Plan Activity Assignment” (WTW 2).

• Submits TSE Referral form and SCD 549B to IDM.

• Notifies EC if there is a change in employment end date, or of any other changes.

Does not agree to the job or no match found,

• Refers client back to referring EC.

• Updates CalWIN case comments, as appropriate.

Step Who Action



Note:When referrals to TSE are initiated through the ECC or Assessment, the EC notifies the assigned EC to set up supportive services.

12.12 Supportive Services

TSE participants receiving CalWORKs cash assistance are eligible for all supportive services.

Off aid TSE participants are not eligible for Post Aid Services.

12.13 Monitoring Progress and Attendance

Active CalWORKs WTW participants are required to submit their “Attendance and Child Care Billing” (SCD 1755) form indicating participation in all activities, including TSE. When childcare is authorized, pay check stubs are required to pay childcare.

RRT staff will notify the assigned EC when there are any issues with participation.

3. Referring EC • Meets with client to complete and sign WTW 2 to include TSE activity for placement period, along with next activity and/or sequential activity(ies), as appropriate.

• Refers and schedules “TSE Transitional Subsidized Emp” activity within the [WTW Plan] tab, using CalWIN provider: DE ANZA COL.

• Assigns and authorizes supportive services, as appropriate.

• Creates TMT for EW and attaches SCD 549B. In the body of the text, indicates that employment was short-term and ended.

• Updates CalWIN TSE activity status with “Completed” when job ends, or with an appropriate activity status.

• Processes SCD 1755 and enters actual hours in [Attendance] tab.

• If notified by RRT EC III of any changes to placement end date, updates activity status to reflect the change.

• Enters CalWIN case comments.

Step Who Action



12.14 Participation Problems

If a client stops attending or begins to have other participation problems, worksite staff will report the participation problem to RRT staff for immediately assisting client to re-engage in TSE.

RRT staff notifies assigned EC to begin the non-compliance process when client fails to comply with TSE, or becomes non-compliant.

12.15 Employment Verification

Since employment is short-term with an anticipated job placement end date, the “Request for Information on Termination of Employment” (SCD 549B) is completed to verify employment information, including start and end dates.

12.16 CalWIN

The activity that is referred in CalWIN by the assigned EC is TSE Transitional Subsidized Empl. When scheduling the TSE activity, the CalWIN provider, “De Anza Col” is selected.

The TSE activity is assigned within the [WTW] Plan tab. This activity is linked to the core activity designator.

Actual hours are entered by the assigned EC in the [Attendance] tab.


calworks employment services handbook employment ...employment connection works (ec works) 12.4...

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