calworks housing support program presentation to california department of social services april 7,...
TRANSCRIPT
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CALWORKS HOUSING SUPPORT PROGRAM
Presentation to California Department of Social ServicesApril 7, 2015
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PRESENTATION OVERVIEW
• Background• Program Design elements• Data monitoring• Progress
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BACKGROUND
County of San Diego˗ Southernmost major metropolitan area in CA
˗ 4,261 square miles
Pacific Coast from Mexico to Orange County and inland to Imperial County along Mexico border
˗ 3.1 million residents
47% white, 33% Hispanic, 4.43% Black, 11.32% Pacific Islander, 3.84% Other
Largest refugee resettlement site in California
˗ 18 incorporated cities
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BACKGROUND
˗ Public Community Action Agency˗ Direct Services through Contracts˗ Resides in County’s Health & Human Services Agency
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Building Better Health
Living Safely
Thriving
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Areas of Influence Definition Top 10 Indicators
Enjoying good health and expecting to live a full life
1. Life Expectancy2. Quality of Life
Learning throughout the lifespan
3. Knowledge
Having enough resources for a quality life
4. Unemployment Rate5. Income
Living in a clean and safe neighborhood
6. Security7. Physical Environment8. Built Environment
Helping each other to live well
9. Vulnerable Population10. Community Involvement
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SAN DIEGO DESIGN TEAM
Led by Eligibility Operations (CalWORKs Team)
˗ Housing and Community Development˗ Community Action Partnership
CAP Partners
˗ HHSA Homeless Services Coordinator˗ Behavioral Health Services
Data Analysis Review of HUD Model
Local Best Practices
Program Design
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DATA ANALYSIS
San Diego County August 2014
Average Rent $1,309
CalWORKs Grant for Family of 3 $670
CalWORKs cases reporting
homelessness3,655*
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RAPID REHOUSING MODEL
Permanent Housing
Adaptability
Tailored Services
Assessment
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LOCAL LESSONS LEARNED
What Worked Tailored Case Plan Financial Counseling &
Credit Repair Stepped Down
Financial Subsidy
What Was Missing Countywide Standard
Assessment Funding for Intensive
Case Management Bridge Housing
Component
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SAN DIEGO PROGRAM DESIGN
Intensive Case Management
• Assessment of housing barriers using VI-SPDAT for families• Development of Housing Plan• Financial literacy/coaching • Help resolving legal issues • Referrals to resources as needed
Housing Navigation• Landlord recruitment and retention• Help finding and securing permanent housing for clients
Financial Assistance
• Bridge housing• Move-in costs (deposits, moving expenses, utility)• Rental subsidy (originally maximum 70% of rent – adjusted to
100% with goal of stepping down over duration of program)
Vulnerability Index & Family Service Prioritization Decision
Assistance Tool
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SAN DIEGO PROGRAM DESIGN
Intensive Case Management
• Assessment of housing barriers using VI-SPDAT for families• Development of Housing Plan• Financial literacy/coaching • Help resolving legal issues • Referrals to resources as needed
Housing Navigation• Landlord recruitment and retention• Help finding and securing permanent housing for clients
Financial Assistance
• Bridge housing• Move-in costs (deposits, moving expenses, utility)• Rental subsidy (originally maximum 70% of rent – adjusted to
100% with goal of stepping down over duration of program)
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DATA TRACKING & EVALUATION
• Requests/Referrals• Caseload Movement• Financial Assistance• Housing Services
Data collection requirements from CDSS
(HSP 14 & HMIS)
• VI-SPDAT Family Score• Best practices/lessons learned• Success stories
Additional data requested monthly (HMIS & Invoices)
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PROJECT RAMP UP
Amendment to existing CAP Family Self-Sufficiency Contract with Home Start
Development of Program Policies and Procedures based on SOW
Hiring of Staff Program operational January 2015
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REFERRAL PROCESS Referrals from community
partner agencies, including:˗ HHSA (Family Resource
Centers)˗ Welfare to Work Providers˗ Homeless Shelters
Cortez Hill Rescue Mission
˗ Other Home Start Programs Maternity Shelter Financial Opportunity Center
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SCREENING PROCESS
• Review of Basic Eligibility
• Phone
Screening
• Group Session• Program Overview
Orientation• In person with case
worker• Mutual agreement
to move forward
One on One Interview
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COLLABORATIVE SUPPORT
Family
Housing Navigator
Case Manager
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CURRENT DATA 321 Referrals 12 orientations 31 active cases
˗ 9 placements in permanent housing˗ 2 families on waiting list for subsidized
housing˗ 9 families provided bridge housing
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SUCCESS STORY
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CONTACT: MAGGIE LUJAN, PROGRAM DIRECTOR, COMMUNITY ACTION PARTNERSHIP619-338-2799