camelbak campaign

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[CAITLYN LOWER] CAMELBAK 2000 S. McDowell Blvd, Suite 200 Petaluma,CA 94954 United States www.camelbak.com

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A Campaign Book based off of a new product introduction for CamelBak.

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Page 1: CamelBak Campaign

 

 

 

   

[CAITLYN  LOWER]  CAMELBAK  

2000  S.  McDowell  Blvd,  Suite  200  Petaluma,CA  94954  United  States  www.camelbak.com  

   

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Table  of  Contents:  

Executive  Summary|2  

Research  Synopsis|3  

Situation  Analysis|8  

Goals|  10  

Target  Audiences  |  11  

Strategies|  14  

Tactics|  16  

Media  Plan|  21  

Timeline|  25  

Budget|  28  

Evaluation|  29  

 

 

 

   

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Executive  Summary       Walking  is  something  that  CamelBak  as  a  company  prefers.  They  are  the  outdoors  

people,  the  people  chugging  a  water  bottle  as  they  climb  the  Rocky  Mountains,  and  the  

people  you  would  never  expect  to  see  outside.  Walking  away  from  this  communication  

plan,  you’ll  know  CamelBak  is  designed  to  suit  every  lifestyle.  From  racing  a  bicycle  across  

an  expansive  desert  to  jumping  with  excitement  as  your  favorite  artist  appears  on  stage,  

CamelBak  has  got  your  back.  

The  research  synopsis  will  cover  background  information  like:  an  overview  of  the  

organization,  their  mission  statement,  the  history  of  CamelBak,  their  products,  their  

projects,  their  team  and  more.  This  will  also  introduce  the  Aventuur,  the  newest  music  

lifestyle  backpack.  

The  situation  analysis  will  examine  the  research,  provide  a  SWOT  analysis,  and  

determine  the  products  potential  for  success.  The  Goals  and  Objectives  will  introduce  the  

ideas  behind  the  product  introduction  and  the  direction  of  the  product  launch.  The  target  

audiences  will  identify  the  primary,  secondary  and  tertiary  audiences,  and  within  these,  the  

demographics,  geographics,  and  psychographics.  Strategies  will  help  narrow  and  connect  

the  audience  and  the  idea  behind  the  Aventuur,  and  tactics  breakdown  the  Launch  Event  

plan  and  the  media  necessary.  The  timeline  breaks  down  the  Launch  Event,  which  is  held  at  

a  major  music  festival,  and  the  costs  associated  with  it  are  introduced  in  the  budget  

afterwards.  In  the  evaluation,  we  understand  the  tools  used  to  break  down  the  success  of  

the  communication  campaign.  

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Research  Synopsis  

Overview  

Questions  for  Company:  1. What  is  your  background;  what  was  the  first  product?  2. How  have  you  rolled  out  products  in  the  past?  3. What  are  some  of  your  fundamental  values  as  a  company?  4. What  would  you  consider  to  be  your  strongest  values?  5. Who  do  you  consider  to  be  your  target  audience  for  each  type  of  backpack?  6. Have  you  worked  with  not-­‐for-­‐profits?  7. Have  you  worked  with  music  festivals  in  the  past?  8. Who  would  you  consider  your  biggest  competition?  9. What  is  your  price  point,  and  how  did  you  establish  this?  10. What  would  you  contribute  your  success  to?  11. How  do  you  plan  to  continue  the  success  of  your  brand?  

 Product  Questions:  

1. Why  is  this  necessary?  2. What  are  some  of  the  backpacks  you  already  have  available  that  would  be  

comparable  to  your  idea?  3. What  will  be  the  features  of  the  product?  4. Who  is  your  target  audience?  5. Do  you  feel  you  have  a  strong  enough  customer  base  for  it?  6. How  does  the  product  fit  into  the  CamelBak  brand?  

 

CamelBak  Products,  LLC  manufactures  and  sells  hydration  solutions.  The  company  

offers  personal  hydration  gear  solutions;  products  ranging  from  hydration  packs  to  

reusable  bottles  and  individual  UV  purification  systems.  Its  products  include  packs  for  bike,  

outdoor,  run,  winter,  watersports,  daypacks,  and  military/tactical  applications;  and  

everyday/outdoor,  sport/bike,  filtering,  insulated,  stainless  steel,  and  glass  water  bottles;  

and  accessories,  including  reservoirs,  reservoir  accessories,  bottle  parts,  bottle  accessories,  

replacement  filters,  cleaning  kits,  pack  accessories,  and  military/tactical.  The  company  sells  

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its  products  through  distributors  in  Africa,  Asia,  Canada,  the  Caribbean,  Central  and  South  

America,  the  Middle  East,  the  Pacific,  and  Europe.  

CamelBak  has  built  its  reputation  by  engineering  products  that  exceed  consumer  

expectations  for  quality  and  durability.  The  Got  Your  Bak™  Lifetime  Guarantee  covers  all  

reservoirs,  backpacks,  bottles  and  accessories  from  manufacturing  defects  in  materials  and  

workmanship  for  the  lifetime  of  the  product.  

CamelBak  also  has  a  really  strong  background  in  social  responsibility.  One  of  the  core  

values  is  “We  give  a  ____.”  They  believe  it  isn’t  a  just  business  sense,  its  common  sense.  They  

focus  on  the  materials  they  use  and  how  everything  they  make  effects  the  community.  

 

Mission  Statement  

To  continuously  reinvent  and  forever  change  the  way  people  hydrate  and  perform.  

History  

  CamelBak  was  founded  in  a  tube  sock.  In  1988,  cyclist  Michael  Eidson  was  

competing  in  the  "Hotter'N  Hell  100,”  a  100-­‐mile  race  through  the  summer  heat  of  Wichita  

Falls,  Texas.  Eidson,  an  EMT,  decided  to  place  a  tub  sock  full  of  water  in  his  backpack  to  

prevent  pit  stops,  and  the  idea  of  hands-­‐free  hydration  was  born.  

 

 

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Products  

CamelBak  Products,  LLC  manufactures  and  sells  hydration  solutions.  The  company  

offers  personal  hydration  gear  solutions;  products  ranging  from  hydration  packs  to  

reusable  bottles  and  individual  UV  purification  systems.  Its  products  include  packs  for  bike,  

outdoor,  run,  winter,  watersports,  daypacks,  and  military/tactical  applications;  and  

everyday/outdoor,  sport/bike,  filtering,  insulated,  stainless  steel,  and  glass  water  bottles;  

and  accessories,  including  reservoirs,  reservoir  accessories,  bottle  parts,  bottle  accessories,  

replacement  filters,  cleaning  kits,  pack  accessories,  and  military/tactical.  The  company  sells  

its  products  through  distributors  in  Africa,  Asia,  Canada,  the  Caribbean,  Central  and  South  

America,  the  Middle  East,  the  Pacific,  and  Europe.  

Projects  

  As  a  winner  of  Outdoor  Industry  Awards  –Best  Retail  Co-­‐Marketing  Campaign  

during  the  Austin  City  Limits  Music  Festival  and  the  Outdoor  Industry  Award  –  Best  Cause  

Marketing  Campaign  for  their  Ditch  Disposable  campaign  at  multiple  music  festivals,  

CamelBak  has  taken  a  higher  interest  in  making  every  music  festival  more  sustainable.  

According  to  their  Facebook,  they  have  saved  2,014,655  disposable  bottles  of  water  from  

landfills  at  this  year's  festivals:  Austin  City  Limits,  BottleRock  Napa,  The  Governors  Ball,  

The  Hangout  Beach,  Music  and  Arts  Festival,  JazzReggae  Festival,  Firefly  Music  Festival,  

Lollapalooza  and  Wanderlust  Festival  in  their  ditch  disposable  campaign.  

CamelBak  has  also  worked  with  Water.org    in  the  Give  Bak  the  Gift  of  Water  

campaign,  which  was  dedicated  to  raising  $50,000  to  provide  clean  water  for  people  in  

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need.  In  this  campaign,  they  are  educating  people  on  the  water  crisis,  helping  people  

understand  if  they  are  water-­‐wise  and  asking  for  donations  of  $25  to  provide  one  person  

with  clean  water  for  life.    

Competition  

  While  CamelBak  is  one  of  the  most  well-­‐known  backpack  hydration  systems,  it  is  not  

one  of  the  few.  Teton,  Ledge  Sports,  Ispeed,  Outdoor  Products,  High  Sierra  and  more  are  

some  of  the  biggest  competitors  for  CamelBak.  Almost  all  of  their  available  products  are  at  

a  lower  price  point  as  well,  ranging  from  $19.99  to  $69.99,  which  may  draw  some  of  the  

target  market  from  CamelBak.  The  lower  price  point  may  also  deter  consumers  because  of  

the  quality  associated  with  the  higher  price  of  CamelBak’s  products,  which  is  indicated  

through  the  lower  ratings  of  each  competitor’s  on  websites  like  Amazon.  Most  of  the  

competitor’s  products  have  3-­‐or-­‐4  star  ratings,  while  most  CamelBak  products  have  earned  

a  4.5-­‐to-­‐5  star  rating  on  every  product  available.  CamelBak  also  has  higher  brand  

recognition  because  of  their  quality  and  range  of  products.  

Target  Audiences  

  The  current  attitudes  of  consumers  are  consistently  positive,  which  can  be  

associated  with  their  5-­‐star  reviews  on  Amazon,  as  well  as  their  5-­‐star  rating  by  12,000  

Facebook  users  and  4.5-­‐star  rating  by  3,400  Facebook  users.  They  have  225,  369  likes  on  

Facebook  total.    The  largest  amount  of  compliments  made  is  regarding  their  quality  and  the  

warranty  associated  with  every  product:  

   

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“I  bought  my  first  camelbak  one  year  ago  and  use  it  daily.  I  was  disappointed  when  the  lid  started  leaking  and  my  mouthpiece  wouldn't  stay  closed  and  I  decided  I  wasn't  going  to  buy  from  camelbak  again.  Thankfully  I  looked  into  the  warranty  and  decided  to  submit  a  claim  for  a  replacement  lid,  but  I  assumed  that  such  a  big  company  would  never  get  around  to  my  little  complaint.      Three  days  later,  a  brand  new  lid  was  waiting  for  me  in  my  mailbox  when  I  got  home!  Talk  about  awesome  customer  service.  Camelbak  won  me  over  and  turned  me  into  a  loyal  customer!”  –  Ashley  Skala,  a  reviewer  of  CamelBak  on  Facebook,  the  review  achieved  53  likes.    

 

The  People  

Sally  McCoy  is  the  President  and  CEO  at  CamelBak,  and  she  

has  been  the  president  since  2006.    She  has  previously  worked  

with  The  North  Face,  Silver  Steep  Partners  and  Sierra  Designs,  and  

she  graduated  from  Dartmouth  College.    

Christ  Strain,  Chief  Marketing  Officer,  has  worked  with  

Pepsi,  Mountain  Dew,  Vans,  Rehab  Beverage,  HIC  Suncare,  and  K2  

Suncare,  and  he  has  been  the  CMO  since  2010.  He  graduated  from  

the  University  of  Texas,  and  works  from  the  San  Francisco  Bay  

Area.    

Product  Description  

  The  idea  is  a  backpack.  Already  done,  right?  Not  quite;  CamelBak  hasn’t  accessed  

one  of  their  largest  audiences:  music  festival  attendees.    The  backpack,  the  Aventuur,    

would  be  lightweight  and  durable,  and  it  will  be  built  to  survive  the  sweaty  surroundings,  

unbearable  heat,  freezing  temperatures  and  the  impossible  amount  of  dirt,  without  

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overheating  the  water  or  the  wearer.  The  idea  is  an  easy  to  clean  backpack  with  cooling  

packs  along  the  backside,  where  the  backpack  can  either  be  frozen  or  the  wearer  can  insert  

mini  icepacks  pre-­‐frozen.  While  this  is  similar  to  what  Camelbak  already  provides,  the  

Aventuur  will  be  a  smaller  and  more  stylish  version.  It  will  be  a  canvas-­‐like  material  that  

comes  in  assorted  colors  of  mint  green,  blue  and  white  stripes,  an  Aztec  pattern  and  an  

ombre  of  orange.  The  backpack  will  also  feature  a  hidden  pocket  in  the  strap  for  ID  cards,  

credit  and  debit  cards,  cash  and  anything  else  that  would  need  to  be  immediately  available.  

 

Situation  Analysis  

Potential  for  Success  

  The  Aventuur  would  be  introduced  into  an  unsaturated  market  that  is  already  

influenced  and  recognized  by  CamelBak,  so  the  potential  for  success  would  correlate  

positively.  There  aren’t  any  backpacks  that  are  efficient,  stylish  and  light  in  the  market  

currently,  and  the  only  other  backpacks  who  can  claim  to  be  the  largest  competition  would  

be  CamelBak’s  own  products.  

  From  the  research,  CamelBak  is  in  the  perfect  position  to  breach  the  music  festival  

market  with  a  brand  new  product.  

 

 

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SWOT  Analysis  

 

   

Stengths  • Brand  Awareness  • Quality  of  Product  • Life:me  Gaurantee  • Social  Responsibility  Projects  • The  target  audience  already  recognizes  the  brand  • CamelBak  already  has  a  presence  at  the  music  fes:val,  Aus:n  City  Limits  

Weaknesses  • The  price  point  may  be  out  of  range  for  some  fes:val  aHendees  • Fes:vals  may  lose  popularity  • Compe:tors  products  may  gain  popularity  

Opportuni:es  • It's  amarget  that  hasn't  been  breached  in  the  same  approach  • Expansive  new  product  line  • Influence  at  more  music  fes:vals  • Rela:onship  with  large  produc:on  companies  could  prove  to  be  asset  • Less  dispoable  water  boHles  

Threats  • Compe:tors  with  similar  products,  usually  cheaper  • Inability  to  have  customers  switch  to  new  backpack  because  of  guaranty  on  already  owned  backpack  

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Goals  

• To  encourage  a  safer  environment  through  hydration  and  keeping  cool  in  typically  

scorching  environments

o Objective:  Reduce  hydration  related  incidents  by  20%  by  the  end  of  the  next  

fiscal  year

• To  generate  conversation  and  awareness  regarding  the  need  for  hydration  and  

water  stations  at  all  music  festivals

o Objective:  Increase  use  of  water  stations  by  15%  at  each  partner  music  

festival

• To  enhance  the  CamelBak  brand  image  and  relationship  for  the  target  audience

o Objective:  Increase  media  coverage  regarding  sustainable  efforts  by  10%

• To  develop  a  stylish  backpack  that  will  appeal  to  festival  attendees  across  the  United  

States  and  influence  a  behavior  change

o Objective: Sales of Aventuur that are above break-even by 15% within the first

six months of its release

• To  promote  the  release  of  the  Aventuur  and  build  a  campaign  surrounding  the  

release

o Objective:  Increase  awareness  of  its  release  by  40%  within  the  target  

audience

• To  develop  a  relationship  with  major  event  organizers

o Objective: Establish a partnership that will last for at least three years

 

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Target  Audiences  

Primary

The  primary  audience  for  the  Aventuur  would  be  split  into  two  categories:  festival  

attendees  that  are  more  likely  to  be  a  consistent  patron  and  previous  CamelBak  customers  

that  have  similar  tastes.    

Demographics  

  The  primary  audience  would  be  within  an  age  range  of  18  and  30,  with  the  strongest  

representation  between  21  and  26  because  of  the  disposable  income  and  festival  

attendance.  After  college,  most  people  in  mid-­‐twenties  will  have  a  slightly  larger  disposable  

income  because  of  the  lack  of  familial  responsibilities.  With  an  income  out  of  college  

anywhere  from  $20,000  to  $60,000,  depending  on  career  path,  a  $100  investment  in  a  

backpack  will  represent  value  for  the  financially  capable  that  are  interested  in  furthering  

their  music  festival  attendance.  Most  music  festivals  don’t  represent  a  large  gap  in  the  

male-­‐to-­‐female  representation,  so  gender  influence  would  mostly  rely  on  remaining  unisex.

Geographical  

The  primary  audience  will  not  have  a  specific  geographical  location  because  festivals  are  

spread  throughout  the  country,  but  because  the  population  demographics  tend  to  rely  on  

20-­‐to-­‐30-­‐year-­‐olds,  the  largest  portion  of  the  audience  will  be  located  in  cities  with  the  

largest  numbers  of  young  population.  

Psychographics  

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Because  each  festival  has  varied  types  of  music  and  visitors,  the  psychographics  would  

typically  be  sporadic,  but  the  most  popular  music  festivals  tend  to  have  similar  genres  of  

music.  Specifically  Austin  City  Limits,  TomorrowWorld,  Ultra  and  Coachella  either  

incorporate  or  completely  center  around  electronic  music  in  their  artist  line  up,  and  each  of  

these  are  inclined  to  have  the  largest  number  of  the  target  population.  The  audience  as  a  

whole  would  have  an  interest  in  the  backpack’s  intended  purpose:  a  stylish  and  efficient  

hydration  and  storage  system  for  a  festival-­‐like  setting.

Consistent  festival  attendees  would  be  a  primary  audience  because  they  will  be  the  

consumers  that  find  the  backpack  to  be  an  integral  part  of  the  experience.  This  audience  

will  understand  the  necessity  of  consistent  hydration,  while  also  appreciating  the  extra  

space  for  storing  items  that  may  be  needed  throughout  the  day  or  night.  The  audience  will  

also  be  narrowed  down  to  an  audience  that  is  more  likely  to  attend  festivals  that  are  longer  

than  one  day;  this  is  because  the  reusability  and  durability  will  be  more  efficient  at  longer  

festivals,  where  water  stations  are  typically  provided.  CamelBak  already  even  provides  

water  stations  at  Austin  City  Limits.

CamelBak  consumers  that  already  have  a  backpack  but  use  the  backpack  for  a  similar  

purpose  are  a  necessary  psychological  portion  of  the  primary  audience  because  they  are  

familiar  (and  typically  happy)  with  the  brand.  Earning  a  customer  is  much  more  difficult  

than  sustaining  a  customer,  and  if  a  new  CamelBak  backpack  is  available  that  will  be  more  

efficient  in  their  purpose,  their  familiarity  with  the  brand  will  help  influence  their  decision.

 

 

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Secondary

The  secondary  audience  will  be  the  patrons  that  are  a  first  time  festival  goer  or  someone  

that  prefers  shorter  festivals.    

Demographics  

  The  demographics  would  be  largely  the  same  as  the  primary  audience,  but  with  a  

younger  age  range.  First  time  festival  attendees  tend  to  be  between  18  and  22  because  

most  music  festivals  require  the  minimum  age  of  18.  People  that  are  interested  within  this  

age  group  will  also  be  more  independent  financially  and  legally.    

Geographics  

  The  geographic  location  of  the  secondary  audience  will  be  closely  related  with  

proximity  to  a  college  campus  because  of  the  influx  of  18-­‐to-­‐22-­‐year-­‐olds.  

Psychographics  

A  first  time  festival  attendee  is  less  likely  to  make  a  large  expenditure  if  they  are  unsure  of  

the  brand  and  the  experience.  While  guides  across  the  internet  recommend  a  CamelBak  

product,  the  audience  may  not  be  aware  of  the  requirement  of  hydration  throughout  the  

experience.

Shorter  festivals  are  everywhere  across  the  United  States,  with  most  being  one  day  or  two.  

The  shorter  festivals  tend  to  have  fewer  visitors,  performances  and  free  water  stations.  

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Because  the  festival  is  shorter,  they  typically  have  less  of  a  concern  with  an  eco-­‐friendly  

environment  or  a  cost  friendly  environment.  The  patrons  will  be  more  willing  to  purchase  a  

plastic  water  bottle  instead  of  the  perceived  burden  of  carrying  a  backpack.

Tertiary

The  tertiary  market  will  be  consumers  of  CamelBak  products  as  a  whole.  A  regular  visitor  

to  the  website  might  see  the  advertisement  for  the  Aventuur,  and  they  may  prefer  the  

backpack,  whether  it  is  for  their  intended  purpose.  CamelBak  has  products  designed  for  all  

types  of  outdoor  activities,  but  their  backpacks  are  also  flexible  in  design  to  be  used  almost  

anywhere.  

Strategies  

Key  Messages  

CamelBak  suits  every  lifestyle.  The  idea  of  the  Aventuur  is  for  one  person  to  walk  

away  from  the  launch  event  campaign  believing  that  the  Aventuur  backpack  is  a  useful  and  

stylish  backpack  that  is  designed  to  suit  the  festival  lifestyle.  They  will  understand  it  is  a  

canvas-­‐like  material  that  comes  in  assorted  colors  of  mint  green,  blue  and  white  stripes,  an  

Aztec  pattern  and  an  ombre  of  orange.  The  backpack  will  be  an  efficient  way  to  stay  

hydrated  and  store  items  for  a  long  day  of  fighting  off  heat  exhaustion  from  walking  and  

dancing  through  the  expanse  landscapes  of  music  festivals,  and  CamelBak  is  a  trusted  

provider  of  backpacks,  water  bottles  and  other  essential  outdoors  items.  

 

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Strategies  

• Engage  opinion  leaders  in  the  music  industry  with  interaction  through  social  media  

and  at  the  launch  event

• Communicate  with  our  target  audiences  face-­‐to-­‐face  through  appearances  and  

events  in  popular  environments,  specifically  music  festivals

• Utilize  social  media  to  communicate  with  our  primary  audience

• Incorporate  our  communications  in  our  partner’s  social  media  accounts

•  Construct  a  relationship  with  a  not-­‐for-­‐profit  organization,  Water.org,  which  is  

associated  with  hydration,  to  create  visibility  and  to  enforce  our  purpose

• Contribute  a  portion  of  our  earnings  with  the  Aventuur  to  the  not-­‐for-­‐profit  partner  

organization  (Water.org)

• Secure  a  relationship  with  a  music  festival  within  our  ideal  target  market  to  

communicate  efficiently  with  our  target  markets

• Establish  a  three  month  period  before  the  music  festival  where  promotional  

materials  regarding  CamelBak’s  participation  will  be  incorporated  in  the  any  contact  

made  with  the  attendees

• Employ  CamelBak’s  ability  to  engage  the  target  audience  through  available  water  

stations

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• Create  an  incentive  to  purchase  the  backpack  through  including  images  of  the  new,  

more  stylish  backpack  than  what  was  previously  offered  

   

 

Tactics  Launch  Event  Plan  Implementation  

Background  

  The  launch  event  will  incorporate  a  partnership  with  TomorrowWorld,  one  of  the  

fastest  growing  music  festivals  in  the  United  States.  TomorrowWorld  began  in  2013  and  

attracted  140,000  people,  with  30,000  of  those  camping  onsite.  In  2014,  TomorrowWorld  

had  160,000  attendees  from  over  75  countries.  The  festival  is  held  in  Chattahoochee  Hills,  

Georgia,  about  25  miles  south  of  Atlanta.  It  features  150  artists  within  a  wide  range  of  

Electronic  Dance  Music  (EDM).  TomorrowWorld  is  the  first  festival  to  require  a  minimum  

age  of  21  to  attend,  which  narrows  the  target  audience  to  an  age  range  between  21  and  26-­‐

years-­‐old.    

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  TomorrowWorld  was  chosen  because  of  the  timing,  possibility  of  growth,  and  the  

fantasy-­‐like  production.  As  a  3-­‐day  music  festival  and  a  5-­‐day  camping  experience  in  late  

September,  the  time  span  will  provide  ample  time  to  prepare  and  communicate.  Because  

the  festival  is  only  in  the  early  stages  of  growth,  TomorrowWorld  provides  the  opportunity  

to  establish  a  relationship.  Well-­‐established  festivals  typically  have  partnerships  and  

commitments.  The  increase  of  20,000  attendees  in  one  year  shows  exponential  growth  and  

the  prospect  of  surpassing  its  mother  festival,  Tomorrowland.  Tomorrowland  attracted  

400,000  attendees  from  275  countries  in  2014,  and  it  is  held  in  Belgium  in  early  August.  

Both  festivals  are  known  for  their  similar  music  genre,  international  recognition  and  

fantastic  production,  by  ID&T  and  SFX.  The  stages,  the  campgrounds,  the  VIP  areas,  and  

even  the  entrance  gate  to  the  festival  are  known  for  being  eccentric.  

  TomorrowWorld  is  held  at  the  end  of  America’s  typical  festival  season.  Most  

festivals  are  held  anywhere  from  early  March  to  November,  so  the  purchase  of  the  typical  

consumers  would  not  need  the  backpack  for  almost  six  months.    Instead  of  being  a  con  in  

the  product  launch,  September  is  only  separated  from  December  by  two  months,  and  the  

holiday  season  could  provide  a  set  up  for  the  backpacks  to  be  used  as  gifts.    

Another  benefit  of  holding  the  launch  event  party  near  the  end  of  the  season  is  that  

most  attendees  will  prepare  for  music  festivals  up  to  a  year  in  advance.  Advance  tickets  for  

larger  music  festivals  go  on  sale  8-­‐10  months  beforehand  because  of  popularity  and  

logistical  information.  

  The  actual  launch  event  will  be  held  all  three  days  of  the  festival.  CamelBak  will  host  

a  water  filtration  tent  station,  the  Atmosphere  by  CamelBak,  with  other  amenities,  where  

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attendees  will  have  access  to  clean  water,  cooling  fans  to  escape  the  heat,  solar-­‐powered  

outlets,  and  multiple  reclining  pods  for  rest  in  between  their  favorite  artists’  performances.  

Attendees  will  also  have  the  chance  to  try  on  the  Aventuur  and  view  the  different  color  

options  available  in  person,  which  can  be  difficult  otherwise  because  CamelBak  does  not  

provide  any  physical  locations.    

The  first  day  will  provide  an  opportunity  to  receive  an  Aventuur  and  a  backstage  

pass  to  meet  the  headliner  of  their  choice,  by  simply  visiting  the  tent  and  completing  a  

guest  card.  The  second  day  will  feature  multiple  Aventuur  giveaways,  as  well  as,  CamelBak  

gift  cards  in  different  increments  between  $50  and  $100.  On  the  third  day,  attendees  will  be  

offered  the  chance  to  enter  once  more  and  win  an  Aventuur  of  their  choice.    

The  idea  is  to  create  a  dream-­‐like  environment,  with  all  of  the  reclining  areas  to  look  

like  clouds  and  use  the  ceiling’s  light  fixtures  to  create  a  galaxy  setting,  instead  of  a  simple  

tent.  CamelBak  needs  to  create  a  space  people  will  not  HAVE  to  go  to,  but  where  they  will  

want  to  reenergize  and  spend  time.  

Goal    

  The  goal  is  to  attract  the  attention  of  the  primary  audience  and  to  create  a  

conversation  between  CamelBak  and  festival  attendees.  

Objectives    

• To  introduce  the  Aventuur  at  a  well-­‐recognized  and  growing  music  festival  

• To  encourage  a  safer  environment  through  hydration  and  keeping  cool  in  typically  

scorching  environments  

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• To  generate  conversation  and  awareness  regarding  the  need  for  hydration  and  

water  stations  at  all  music  festivals  

• To  enhance  the  CamelBak  brand  image  and  relationship  for  TomorrowWorld  

attendees  

• To  develop  a  stylish  backpack  that  will  appeal  to  festival  attendees  across  the  United  

States  

• To  promote  the  release  of  the  Aventuur  by  increasing  recognition      

• To  develop  a  relationship  with  major  event  organizers,  ID&T  and  SFX  

Audiences    

  The  launch  event  will  be  focused  to  the  primary  audience,  music  festival  attendees.  

At  TomorrowWorld,  the  minimum  age  is  21,  and  the  largest  volume  of  attendees  tends  to  

be  between  21  and  24.  The  target  audience  will  be  from  multiple  parts  of  the  world,  but  the  

physical  geographical  location  will  be  in  Chattahoochee  Hills.  The  audience  as  a  whole  

would  have  an  interest  in  the  backpack’s  intended  purpose:  a  stylish  and  efficient  

hydration  and  storage  system  for  a  festival-­‐like  setting.  

Event  Schedule    

Set  up  beforehand  included  in  Timeline  below.  

Responsibility  

The  responsibility  will  be  broken  up  into  relationship  management,  tent  design  and  

organization,  product  and  promotional  alignment  and  media  relations.  

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• Relationship  management,  handled  by  the  Account  Supervisor  for  Camelbak,  

will  focus  on  creating  a  strong  and  permanent  relationship  with  both  

production  companies  involved,  ID&T  and  SFX,  because  they  are  major  event  

organizers  internationally  and  to  continue  the  partnership  well  past  the  

initial  Launch  Event.  The  relationship  will  be  an  essential  piece  to  achieving  

the  first  and  most  coveted  prize,  backstage  passes  to  meet  a  headliner  of  

their  choice.    

• Tent  Design  and  Organization,  handled  by  the  Creative  Director,  will  focus  on  

the  feasibility  of  the  Atmosphere’s  aspects,  while  still  achieving  the  most  

relaxed  environment  possible.  This  space  can  be  essential  to  a  festival  to  

prevent  overheating  and  dehydration,  and  it  is  essential  for  CamelBak  to  

spread  Aventuur’s  name  at  the  same  time.  The  most  important  responsibility  

is  to  achieve  a  balance  between  the  two  and  maintain  the  idea  throughout  all  

three  days.  

• Product  Alignment,  handled  by  the  Director  of  Content  Strategy,  will  be  

responsible  for  succeeding  in  promotion  and  marketing  of  the  Aventuur  

throughout  the  event.  This  will  include  promotional  materials,  product  

interest,  and  tent  interest.  The  major  responsibility  is  to  attract  and  inform  

people.  

• Media  Relations,  handled  by  the  Account  Supervisor  for  CamelBak  and  the  

Senior  Social  Media  Analyst,  will  be  held  responsible  for  garnering  the  

interest  of  the  media  and  sustaining  it  through  media  tours,  interviews  and  

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more.  This  team  will  also  be  responsible  for  developing  the  digital  marketing  

and  social  media  campaign.  

 

Media  Plan  

Type  of  Media  

The  festival  will  already  be  covered  by  multiple  types  of  media,  but  the  CamelBak  

station  will  be  covered  by  two  types  specifically:  print  and  local  broadcast  stations.  MTV  

news  also  tends  to  have  a  role  in  major  music  festivals,  like  Tomorrowland,  so  CamelBak  

can  possibly  create  an  environment  that  may  enhance  MTV’s  interest  in  the  Atmosphere  

and  the  Aventuur.      

Angle  for  Story  

The  angle  for  the  story  will  be  different  for  the  different  media  used.  For  most  major  

publications,  the  angle  will  be  CamelBak’s  commitment  to  hydration  and  safety  of  the  

festivalgoers,  while  still  providing  a  relaxing  environment.  For  music-­‐related  publications,  

the  angle  will  be  focused  on  the  chance  to  meet  the  headliners.  

Placement  

The  Atlanta  Journal-­‐Constitution  will  play  an  important  role  in  media  coverage  

because  of  the  recognition  and  proximity.    

If  MTV  is  involved  in  the  festival,  securing  placement  with  the  major  network  will  be  

the  most  relevant  placement.    

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Coverage  

  Media  tours,  photos  and  interviews  will  be  set  up  beforehand  and  held  before  and  

during  the  festival.  

Social  Media  

  Social  Media  will  be  an  extremely  useful  tool  because  of  the  target  audience’s  age  

range.  Facebook  can  be  used  in  association  with  the  TomorrowWorld  page  by  posting  

about  the  Atmosphere’s  purpose  of  refueling  and  reenergizing,  and  the  chance  to  win  the  

different  prizes  each  day.  This  will  create  awareness  beforehand  without  implementing  a  

strong  corporation  recognition.  Twitter  can  be  used  to  trend  during  the  festival  especially  

because  attendees  will  be  able  to  charge  their  electronics  in  the  Atmosphere.  Because  

aventuur  actually  means  adventure  in  Afrikaans,  a  hashtag  could  be  advertised  throughout  

as  #AventuurintheAtmosphere.  If  the  environment  is  ideal,  Instagram  would  also  be  useful  

in  association  with  the  hashtag  and  pictures  posted  within.  

Launch  Event  Invitation  

Because  the  Atmosphere  isn’t  a  typical  invite-­‐only  event,  the  invitation  will  be  

guided  toward  ticket  purchasers.  When  a  ticket  is  purchased,  emails  regarding  different  

updates  with  TomorrowWorld  will  be  sent  regularly  to  the  purchasers,  and  CamelBak’s  

Atmosphere  tent  will  be  featured  in  one  of  the  emails.  

 

 

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Materials  

Print  Media/News  Release  

  This  will  include  the  information  regarding  CamelBak’s  brand  recognition,  

durability,  and  the  Aventuur’s  information  to  a  smaller  extent,  but  it  will  mostly  focus  on  

the  necessity  of  the  Atmosphere  and  the  possible  prizes  associated  with  it.  The  content  will  

include  details  on  the  CamelBak’s  desire  to  keep  festivals  safe,  replace  disposable  water  

bottles  for  a  better  environment  and  to  see  the  Aventuur  as  a  staple  at  every  festival.  

Media  Advisory  

  The  media  advisory  will  have  a  similar  role  as  the  release,  but  it  will  be  sent  to  the  

most  popular  news  station  in  Atlanta,  CBS  Atlanta,  as  well  as,  MTV.  With  both  of  these  

media  advisories,  we  will  target  broadcasters  interested  in  a  media  tour  and  interview  

beforehand  and  during  the  event.  The  pre-­‐TomorrowWorld  media  tour  advisory  would  be  

for  a  sneak  peek  of  the  preparations  behind  TomorrowWorld  and  the  Atmosphere.  The  

interview  would  take  place  during  the  actual  festival  and  would  feature  an  interview  with  

the  winners  of  the  backstage  passes.    

Backgrounder  

  The  Backgrounder  will  focus  on  CamelBak’s  history  with  not-­‐for-­‐profits  and  music  

festivals,  and  it  will  feature  more  information  on  other  products  offered.    There  will  also  be  

a  second  Backgrounder  providing  information  on  TomorrowWorld;  this  will  help  the  media  

understand  why  CamelBak  and  TomorrowWorld  partnered  together  for  the  product  launch  

event.  

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Fact  Sheet  

  The  Fact  Sheet  will  focus  on  the  amenities  provided  by  the  Atmosphere,  as  well  as  

the  features  of  the  Aventuur.  It  will  also  provide  basic  facts  regarding  the  attendance,  the  

health  concerns,  and  more  regarding  the  music  festival  culture.  

Feature  Story  

  The  Feature  Story  can  be  focused  on  CamelBak’s  desire  to  eliminate  disposable  

water  bottles,  and  their  intention  to  get  more  involved  in  a  “green”  effort  at  one  of  the  

fastest  growing  music  festivals.  The  feature  could  also  specifically  focus  on  

TomorrowWorld’s  success,  with  a  nod  to  CamelBak.  

Photos  

  Photos  will  be  essential  to  media  for,  during  and  after  the  festival.  These  will  help  

gauge  the  popularity  of  Launch  Event.  

Brochure  

  The  brochure  will  be  a  part  of  the  promotional  materials  for  attendees  as  well  as  a  

part  of  the  media  kit.  It  will  be  available  at  the  tent  to  explain  the  details  of  the  Aventuur  

with  pictures,  prices  and  features.  

 

 

 

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Web  Page  

  The  web  page  associated  with  the  release  event  will  be  specifically  attached  to  the  

TomorrowWorld  page,  tomorrowworld.com,  and  this  will  be  to  inform  people  about  the  

Atmosphere  tent  throughout  the  three  days  with  a  nod  to  the  Aventuur.  

  There  will  also  be  an  Aventuur  page  on  the  CamelBak  website  associated  with  all  of  

the  product  details  and  release  information.  

Pitch  Memo  

  A  pitch  memo  will  be  sent  to  each  of  the  featured  media  relations  to  attract  their  

attention  and  will  have  the  same  angle  as  each  advisory  and  release.  

 

Timeline  

Time  Frame  

  TomorrowWorld’s  2015  dates  are  September  25  through  the  27.  Planning,  

relationship  building,  and  communication  will  need  to  begin  on  November  1  because  of  the  

amount  of  logistics  and  communication  required  by  all  parties  involved.  

 

 

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Sequence  of  Activities:

 

 

 

Email  Regarding  Atmoshpere  Sent  5/13/15  

Any  pictures   Basic  Info   Spark  interest  

Ini:al  Contact  for  Media  Rela:ons  4/1/15  -­‐  4/5/15  

Contact  Atlanta  Journal-­‐Cons:tu:on  

Contact  MTV  regarding  interest  in  TomorrowWorld  coverage   Contact  Broadcast  op:ons  

Promo:onal  Material  Approval  2/28/15  

Brochures  designed   Posters  and  larger  frames  approved   Coupons  or  offers  approved  

Final  Design  of  Tent  Approved  and  Promo:onal  Materials  Designed  1/15/15  

Begin  Promo:onal  Design  in  assoca:on  with  TomorrowWorld   Approval  of  costs  and  feasbility  of  tent  

Prepare  Atmosphere  Feasability  11/30/14  

Hire  designers  to  begin  tent  possibili:es   Establish  amount  of  space  need  on  fairgrounds  

Agreement  and  Contracted  Partnership  11/10/14  

Signed  contractual  agreement  between  all  par:es  to  establish  the  nature  of  the  rela:onship.   Ensure  communica:on  abili:es  with  aHendees  

Inital  Contact,  11/1/14  

Establish  communica:on  efforts  with  ID&T  and  SFX  

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Day  1  

• Rafwle  off  First  Prize  by  either  the  1,000th  guest  card  or  by  8pm  

• Tent  Remains  Open  until  4  am  

Day  2  

• Rafwle  off  2nd  Prize  by  5  pm  

• Tent  Remains  Open  until  4  am  

Day  3  

• Rafwle  off  3rd  Prize  by  1  pm  

• Tent  Remains  Open  until  12  am  

Day  4  

• Ofwicial  Release  of  Aventuur  

Evalua:on  of  Launch  3/1/16  

Amount  of  Guest  Cards   Opinions  and  Actude  Evaluaton   Profit  Thus  Far    

Official  Release  of  Aventuur  9/23/15    

TomorrowWorld  Set  Up  9/22/15-­‐9/23/15  

Social  Media  Posts  to  garner  interest  9/4/15    

"Official"    Invite  to  the  aHendees  sent  8/1/15-­‐8/10/15  

Provides  informa:on,  loca:on  and  more   First  men:on  of  Aventuur  

Produc:on  for  all  pieces  complete  6/19/15  

Includes:  Promo:onal  Materials,  Backpacks,  and  Tent  Materials  

Release  and  Advisory  Sent  6/2/15  

Establish  Release  date  for  each  story   Establish  media  tour    

 

 

 

 

Event  Schedule:  

   

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Budget  

Launch  Event     Quantity   Amount  

 Promotional  Materials  :          

Posters   100   200  Brochures   5,000   2,500  Graphic  Design  Artist   $150/hr   1,000  Team  for  Set  Up  &  Break  Down   10  @  10/hr   2,400  

Experiential  Items  Manufacturing  N/A   150,000  

Tent  Rental   1   4,000  Lighting  Fixtures       1,000  

Seating          

Chair  Rental       3,000  

Lounge  Chair  Purchase   6  Lounge  Pods  @  $350   2,100  Sound  System       1,315  

Power  Costs   Over  1000  kWh:  4.5422¢  per  kWh   9,084  

Electician   54.39/hr  @  60  hrs   3,263  Backpacks  to  Distribute     100  @  40  Unit  Cost   400  

Transportation:          Gas   150  @  4/gallon   600  Crate   40  @  25/week   1,000  Truck   800/week   800  Total:       182662.8  

     Media  Kit          Shipping   25/box   375  Brochures  (for  event  as  well)   5000@  .5/each   2,500  Printed  Box   15  @  10/box   150  Backpack   40/backpack   600  FAQ/Backgrounder/Advisory/   100  each  @  .10/page   30  TomorrowWorld  and  CamelBak  Information   500  @  .75/print   375  Total:       4030  

   186692.8  

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     Professional  Services          Campaign  Practitioner  1   8  hours/  20  weeks  @75   12,000  Campaign  Pracitioner  2   8  hours/  20  weeks  @75   12,000  

     Total:       210692.8  10%       231762.08  

     Evaluation  

Methods  

  We  will  measure  the  success  of  the  Launch  Event  Plan  by  the  amount  of  guest  cards  

attained,  the  satisfaction  rating  recorded  on  each  guest  cards  and  the  amount  of  water  

bottles  filled.  

  Guest  cards  will  be  attained  by  attendees  with  the  desire  to  win  the  raffles  each  day  

of  the  festival.  While  this  may  not  account  for  every  Atmosphere  attendee,  it  will  help  gauge  

the  amount  of  interest  and  communication  inspired  at  TomorrowWorld.  

  Each  guest  card  will  ask  for  basic  guest  information,  such  as:  age,  gender  and  contact  

information;  the  guest  card  will  also  include  a  satisfaction  scale  based  on  the  environment,  

the  amount  of  water  stations,  the  amount  of  outlets  available  and  the  knowledge  of  the  

Aventuur.  

Attitude  and  Behavior  Change  

  Attitude  change  will  be  measured  throughout  the  Atmosphere  because  of  the  guest  

cards  as  well.    The  satisfaction  rating  will  help  determine  whether  an  attitude  change  was  

actually  influenced  through  CamelBak’s  participation  in  TomorrrowWorld.  

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The  behavior  change  will  be  measured  throughout  the  following  fiscal  year.  With  a  

goal  of  15%  profit  past  the  break-­‐even  point,  the  behavior  change  will  measured  through  

profit,  but  also  through  the  amount  of  visits  made  to  the  Aventuur’s  page  within  the  

CamelBak  website.  While  this  may  not  reflect  direct  behavior  change,  a  drastic  increase  

may  reflect  delayed  behavior  change.  

 

 

 

 

 

   

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