campaign webinar transgender experience and retention in+care november 20, 2013

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1 1 Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

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Campaign Webinar Transgender Experience and Retention in+care November 20, 2013. 1. Actively participate and write your questions into the chat area during the presentation(s) Do not put us on hold Mute your line if you are not speaking (press *6, to unmute your line press #6) - PowerPoint PPT Presentation

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Page 1: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

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Campaign WebinarTransgender Experience and Retention in+care

November 20, 2013

Page 2: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

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Ground Rules for Webinar Participation

• Actively participate and write your questions into the chat area during the presentation(s)

• Do not put us on hold• Mute your line if you are not speaking (press *6, to

unmute your line press #6)• Slides and other resources are available on our

website at incareCampaign.org• All webinars are being recorded

Page 3: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

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Agenda

1. Welcome & Introductions, 5min2. Campaign Update, 10min3. HIPS Presentation, 40min4. Announcements, 5min

In the chat room, Enter your:

1. name, 2. agency, 3. city/state, and 4. professional role at agency

Michael Hager, MPH MA NQC Manager,in+care Campaign ManagerNew York, NY

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Campaign Update

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in+care Campaign in 2014• Campaign database running through 2018!• Campaign website running through 2018!• Partners in+care Facebook maintained indefinitely• Campaign Newsletter moves to quarterly• Campaign Webinars move to quarterly• Partners in+care Webinars move to quarterly• Campaign Coaching integrates into NQC

Continuous TA Portfolios• Local Retention Groups that wish to continue

meeting should do so – NQC will support where possible

Page 6: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

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2013-2014 in+care Campaign Activities

2013 2014

Activities JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

1-Campaign Webinar 2-Journal Club Webinar 3-Campaign Data Reporting Cycle by Participants

4-Availability of Database Benchmark Function

5-Improvement Strategy Cycle 6-in+care Website and Posting of Updates

7-Campaign Newsletter 8-Partners Webinar 9-Partners in+care Facebook 10-Campaign Coaching Availability

11-Local Retention Group Availability

12-Case Study Drafting 13-Final Report Drafting 14-Communications with participants around transition

Page 7: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

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Submit Improvement Updates!

Page 8: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

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Disseminating Improvement Work

Lightning Rounds!• 1 or 2 slides that contain the most salient points of your

retention projects• Include information on patient target, rationale for target selection and

baseline data from your measures (including the date)• Include information on each improvement cycle (what was tried, what

was the result per the data) – for early cycles short measures of change are not necessary, but add value!

• What are your conclusions? How are you sustaining improvement

• Simplicity and clarity are the idea!

Page 9: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

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Disseminating Improvement Work

Case Studies• Help us tell your story!

• Campaign coaches are seeking longer, written stories about various groups’ journey through the in+care Campaign

• Contact your Campaign quality coach if you are interested in sharing your story!

• We are collecting 12 stories in total for publication

Page 10: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

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Gap Measure Results (12/11 – 10/13)

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Visit Frequency Measure Results (12/11 – 10/13)

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New Patients Measure Results (12/11 – 10/13)

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Viral Load Suppression Measure Results (12/11 – 10/13)

Page 14: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

The Transgender Experience

and Retention in HIV Care

Cyndee Clay, Executive Director HIPS Washington D.C.

Page 15: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

International Transgender Day of Remembrance 11/20/13

Page 16: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Who are You?Improving Retention in Care

involves a community. Let’s see who’s on board today…

Poll: Medical Provider Community Member Transgender Cisgender HIV Prevention worker Community Health worker Government Policy Advocate Activist

Page 17: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

HIPS Full Service harm reduction organization in Washington DC

HIV Prevention and Crisis Intervention Services to the trans* community since 1993

Other programs include Syringe Access & Education, Diversion Programs, Advocacy, Peer Educator Program

3,000 clients a year, approximately 35% trans*

Implemented Testing, Linkage and Retention in Care Pilot for HIV & HCV in 2012

Page 18: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Pop QuizPercentage of respondents to the 2011-2012 DC Transgender Needs Assessment Survey who reported

being HIV+ 5% 12% 33%

Source: DCTC Trans Needs Assessment, 2012

Page 19: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Pop QuizTrue or False:

Discrimination decreases in a medical setting when the client feels comfortable enough to disclose his/her/their transgender status

Page 20: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Pop QuizPercentage of transgender

individuals who reported being verbally harassed in a medical

setting 28% 57% 81%

Source: National Transgender Discrimination Survey, 2011

Page 21: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Trans* + ?

High Rates of HIV Stigma Access to Care Retention in Care

Page 22: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Why Now?

National HIV/AIDS Strategy High Impact Prevention New Strategies

Page 23: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Barriers to Care

What could be some reasons that trans* people have

challenges to gaining access and retention in care?

Page 24: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Common Barriers

Stigma Discrimination Previous Poor Experience Actual Discrimination Perceived Discrimination

Page 25: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Other Common Barriers• Street Harassment• Housing Discrimination• Poverty• Involvement in Underground

Economies• Lack of Health Knowledge• Prioritization of Gender Related

Care• Provider Knowledge

Page 26: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Facilitating Care Staff Incentives Collaboration Transportation Hormone Services Advocacy Follow-up

Page 27: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Community Health Workers? Pro’s Peer-led Peer-Support Community

Norms

Page 28: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Challenges Stigma Small Communities HIV Focused Prioritization

Community Health Workers?

Page 29: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Getting There

Collaboration Training Patience Perseverance

Page 30: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Resources

www.HIPS.org www.transequality.org

Amsa.org

Page 31: Campaign Webinar Transgender Experience and Retention in+care November 20, 2013

Thank You!Questions?

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Announcements

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Upcoming Webinars: ― in+care Campaign Webinar | State-Level Efforts to Retain

New Patients in HIV CareWednesday, December 4, 2013 | 2pm ET.

― Partners in+care Webinar | SPNS Projects Examine Retention in+care for HIV-Infected Transgender IndividualsThursday, December 10, 2013 | 2pm ET

Data Collection Submission Deadline: December 2, 2013

Improvement Update Submission Deadline: December 16, 2013

December, 2013 Campaign TopicDigital Health and Retention in+care

Upcoming Events and Deadlines

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Campaign Headquarters:National Quality Center (NQC)90 Church Street, 13th floorNew York, NY 10007Phone [email protected]

incareCampaign.orgyoutube.com/incareCampaign