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    2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1

    WWSE Enablement/GSES Program

    CamtasiaGSES DashBoard

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    2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2

    Key Benefits & Take Away

    Key Benefits

    Web based reporting tool so no need for excel based reports Extensive Drill Down capabilities

    Close to real-time data from Moses

    Ability to provide multiple views/reports for the same data

    Key Take Away On-line availability of data

    Keep track of the SE development on-demand

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    2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3

    Introduction

    SEM Says: Hi, I am an SEM and can you please tell me as to how I will benefit using this

    dashboard ?

    Robin Responds: First of all you have to log into the MMC portal to have access to the GSES

    Dashboard The GSES Dashboard is a tool to measure the SE progress across the GSES

    Road Maps, it effectively provides an easy to navigate portal where the data isprovided from Roll-up summaries to the drill down details and get a better

    understanding of where their organization is in terms of theirs SEs educationprogress in their assigned technology areas. The Dashboard is accessible to VPs, SEDs,SEMs and the SEs. (The SE

    access is yet to be launched, FY 08)

    SEM Says:Is the data live and current ?

    Robin Says: The primary data sources for the GSES portal is Moses which is refreshed on a

    daily basis with a 24 hr delay and the progress data is refreshed once a month.

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    2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 4

    Log-in

    SEM: Can you log in and walk me through ?

    Robin: Certainly.

    When you log in using the CEC user-id and password, the dashboard presents you withan overall GSES progress at a theater level. Here you will see the progress is moretowards the pre-req level of the assignments because of the content availability on thoselevels.

    Now lets look at the structure of the page

    We have the Top menu bar. You can access the User Guide & the FAQs related toSiebel Dashboard by going to Glossary and open cases by going to the Support/Feedback Link.

    We have the Report navigation bar to access the different reports on theDashboard

    Some of these reports have drill down reports. Please note, to navigate back to theparent report, use the Return button as opposed to the browsers Back button toretain all the filter settings set on the pervious page

    >

    We have the search filters which can be used to run different kinds of reports.Always click on the GO Button after you select a filter

    >

    Another thing to keep in mind is that the selection criteria should always be put insingle quotes & for multiple selection criteria, they should becomma separated

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    Log-in Screen

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    2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 6

    Entry Page to the Dashboard i.e. Page Structure

    1. Top Menu Bar

    2. Top Navigation Bar

    3. Filter Selections

    4. Graphs

    5. Data Table

    6. Print & DownloadOptions

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    Theater Summary and Assignment Views

    Next, we have the graph which is a pictorial representation of the data inthe table. To view the numbers on the graph bring the mouse pointer onthe bars

    And finally, here at the bottom, we have different Print & Downloadoptions which downloads the Graphs as well as the Data table

    SEM :How can I get details about these calculations ?

    Robin :

    For detailed explanation about calculations, please refer the FAQs

    From some of these reports, you can drill down to see the individual SEProgress

    For e.g. - Lets go to Assignment Summary Page, click on SE Assigned &

    then further on the SE Name to see the SE Detail Progress view. Here,the SEs component Level Progress is shown

    >

    From the SE Detail Progress View, you can also view the SEs ActivityReport.

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    Navigation: Assignment Summary or Assignment Detail Page -> SE Assigned -> SE Details

    Progress View

    1. Click on SE Assigned Numberson either Assignment Summary orAssignment Detail Page

    2. User will come to the SEAssigned Page. Click on the SEsname to go to SE Detail ProgressView

    3. SE Detail Progress View to seeComponent Level Progress

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    2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 9

    Theater Summary & Assignment Summary

    SEM : What do these different Report Tabs mean ?

    Robin :

    In this section we will walk through some of the reports & understand itsfunctionality. Lets begin...

    Theatre Summary

    Theatre Summary shows the Progress at the Theatre level. The Progress

    data is a rolled up to the theatre level for each Specialization at allSpecialization Levels and helps the SED/SEM with an overall view of theprogress across the theater.

    To see Progress for a particular region, you can select the appropriateGeographic filters here and/ or choose other appropriate filters and clickon GO Button>.

    Assignment Summary & Assignment Details pages

    Assignment Summary & the Assignment Detail pages show % Progress atthe Assignment & the Specialization Levels respectively

    These 2 reports also show the number of people who have been assignedto each Specialization along with the number of people who have notstarted their assignments & their Average % Progress amongst them

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    2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 11

    My Team

    SEM: What does My Team Show ?

    Robin:

    In this report, the Managers will get an opportunity to view their entireMoses virtual team hierarchy including their direct & indirect reports.

    On the first page, Managers will be able to see only their direct reports.When managers clicks on View All Levels, they will be able to see theirentire team>

    To view the Progress data, they can drill down further on the hyperlinksprovided

    SEM says: What is an activity Report ?

    Robin:

    An activity report will show all the education activities the SE hadcompleted within and outside of GSES

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    Navigation: Manager Assignment View -> SE Detail Progress View

    1. Click on SE Name to go to SEOverview Drill Down page

    2. Click on SE Name on the SE

    Overview page to go to SE DetailProgress View page

    3. SE Detail Progress View pagefor the SE

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    Manager Assignment View

    SEM : What is a Manager Assignment View ?

    Robin:

    Manager Assignment View also shows the Moses hierarchy, however herethe hierarchy is shown by Geographic distribution

    We can drill down further from here to see individual SE Progress

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    Tips & Tricks: Applying Page Settings

    1. Creating Filter Settings usingPage Options

    2. Applying Filter Settings usingPage Options

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    Tips (Optional)

    SEM: Anything else I should know to efficiently use this tool ?

    Robin: Tips (This Section is Optional) CANbe Removed

    Now lets look at some key features that will help you navigate the Dashboard easilyLets take a look at Page Options

    Creating Page Settings Users will have the option to create & save multiple pre-defined filter selections which can be

    used to run different kinds of reports. To create these filter selections, choose the appropriatefilter selections, click on the Go button to run the report. The user can then go to PageOptions -> Save my Current Selections -> For me & save the selections

    To apply the pre-defined selection, go to Page Options -> Apply Saved Selections>

    Note: These selections are Page specific. To apply them on other pages, you will have torecreate it on the pages where you want to apply them

    Filter Selections Make sure that the page is fully refreshed before making another selection. The selection

    criteria should always be put in single quotes Also, always remember to click on the Go button to run a report!

    Return Button Use the Return button provided by Siebel to make sure that all the selections made on the

    previous page are retained

    ClosingPlease dont forget to take a look at the GSES Dashboard User Guide & FAQs for additional

    information. If you have any questions or feedback about the Product or Demo, please contact

    [email protected]

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    Tips & Tricks: Usage of Return Button

    1. Click on SE Assigned to go tothe Drill Down Page

    2. On the Drill Down Page, use the Returnbutton provided by Siebel to retain thefilter settings on the previous page i.e.Asia Pacific for Theatre & Asia forGroup

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    2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 17

    Usage Statistics

    Reports Run - from the Launch inn Dectill March

    Job Title Total

    Business Development Manager 78

    Business Operations Analyst 1

    Consulting System Engineer 1

    Dir,Systems Engineers 77Dir,WWSE Development 8

    Manager, Channel Systems Engin 1

    Mgr, Channel System Eng 49

    Mgr, Channel Systems Eng 66

    Mgr,Advanced Services 4

    Mgr,Systems Eng 1938

    SE Director 29

    Systems Engineer 59

    Tech Prjct Systems Engr 145

    Technical Sales Dev Manager 14

    Grand Total 2470

    Reports Run By Theater

    Theater Total

    Asia Pacific 74

    Corporate 148

    Emerging Markets 1630

    European Markets 364

    Inside Sales 43

    Japan 1

    United States and Canada 85

    Worldwide Channels 23

    (blank) 102

    Grand Total 2470

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