can lean startup advocates and grizzled veterans work together? by nicole bryan and neelan choksi
Post on 21-Oct-2014
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Can Lean Startup Advocates and Grizzled Veterans Work Together? by Nicole Bryan and Neelan Choksi Nicole Bryan @nicolebryan Tasktop Technologies Neelan Choksi @neelan Tasktop Technologies The Lean Startup Conference 2013 http://leanstartup.co/TRANSCRIPT
Can Lean Startup Advocates and Grizzled Veterans Work Together?
Neelan Choksi (@neelan)Nicole Bryan (@nicolebryan)
Or will the perceived cultural differences prevent you from seeing the real problems that you need to solve?
(Subtext)
Our Business is Integrations
Our Successful Pivot
Open Source Enterprise Software
$200 $120,000
Developers, Dev Managers
VP of Apps, PMO, VP of QA, EA
Wants latest and greatest
Expect quality and stability
Grizzled Veterans
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Cultural Differences
didn’t match symptoms
Pace of experimentation ground to a halt
Lot more work keeping customers happy
Support costs are increasing
Feels like we are drowning in technical debt
Velocity Makeup
User Stories
Defects
Before
User Stories
Technical Debt
De-fects
After
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Crippling (Technical) Debt:
the bane of experimentation
The Levers
Pace
Thoroughness
Quality
PaceChaos is the killer of pace
ThoroughnessYou need to know what you don’t know
QualityKnow the “quality bar” acceptable to your customers – and adjust accordingly
Our Takeaways
Key Takeaway: Chaos is the killer of pace
Pace Thoroughness Quality
Key Takeaway: Know What You Don’t Know
Pace Thoroughness Quality
Address Technical DebtEstablish a base line Proactive quality management rather than reactiveReduce customer dis-satisfaction
Integration FactoryKnow your product: 63 (repeatable) Use CasesExperiments now are planned and structured e.g., 4 use cases = experiment / MVP
Build a Foundation for Experimentation
(And don’t forget this is also to satisfy your current and future customer base)
Key Takeaway: Know your “Quality Bar” and Adjust
Pace Thoroughness Quality
2-week sprints for business analysisA little knowledge goes a long way
Reverse demosGet your customers talking and showing *to you*, not the opposite
Pseudo Experiments
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So ... Can lean startup advocates and grizzled veterans work together?
Yes ... If ....
Listen Across the Divide
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Put Foundation in Place
Understand and Use Your Levers
Pace
Thoroughness
Quality
So That You Can Find Your Balance
Neelan Choksi – [email protected], @neelan
Nicole Bryan – [email protected], @nicolebryan
We’d Love To Hear From You!
tasktop.com