can my underperforming law firm website be saved?
TRANSCRIPT
Our Goals For This Webinar
● To give you the information and tools needed to identify problems and fix your firm’s website.
● Or to help you avoid the sunk cost fallacy if your site is a sinking ship.
I’ve Been There Too
● Attorney since 1998● Licensed in WA and AZ● Private practice 1999 - 2009● Legal marketing technology
2009 - present
Attorney & LawLytics CEO
Ways Attorney Websites Underperform
● Bad User Experience● Bad Content● Bad SEO
Three potential problems
Problem 1: Bad User Experience
● Not mobile compatible● Not fast enough● Not visually interesting● Too graphics intensive● Confusing navigation● Calls to actions not clear
Bad User Experience
Not visually interesting
● Easily fixed● Classy but not overwhelming● Design adds to consumption
of information and does not get in the way
Bad User Experience
Too graphics intensive
● Some “bells and whistles” are counterproductive
● Remove distracting objects● Limit motion on site
Bad User Experience
Confusing navigation● Fixed with effort, prevented
with planning● Don’t rely on search● Don’t rely on HTML sitemaps● Give visitors clear path to goals
Bad User Experience
Unclear calls to actions
● Easily fixed● Clear contact us button and page● Phone number on every page● Click to call on mobile● Contact us form in sidebar● Blog built into website
Bad Content
Content doesn’t educate
● Fixed with thought and effort● Answer real world questions, not
vanity SEO phrases● Explain in a way that sets you
apart
Bad Content
Spammy content
● Very common problem that requires shift in mindset
● STOP WRITING FOR SEARCH ENGINES!
● Avoid repetitive calls to action within your content
Bad Content
Avoid thin content
● Takes effort, great opportunity here
● Deep rich content that educates is the foundation of all successful organic (aka cost effective) online marketing
Bad Content
Avoid repetitive content
● Remove copy/paste/find/replace marketing
● Even when you’re saying the same thing, find ways to word each instance differently
Bad Content
Don’t be a copycat
● Don’t buy or rent content that is also sold to others
● Don’t copy a competitor’s content, and police your vendors for same
● Find original ways to be yourself!
Bad Content
Avoid generic writers● Legal content is both art and
technical science● A writer who doesn’t know law
can repel clients and ruin your reputation
● Avoid writers who wear many hats in different industries
Bad SEO
Tainted domain names
● Some domains are not worth the cost of rescuing
● Some domains make a bad impression
Bad SEO
Bad inbound links
● When you’ve made the mistake of letting a “SEO” provider procure inbound links
● Does disavowal work? Is it fast enough?
Bad SEO
Legacy bad practices
● Previous use of domain for nefarious purposes by former owner
● Previous bad behavior by webmasters on your behalf
● Previous bad content
Can Your Site Be Rescued?
Most sites can, given time
● At what cost?○ Real world expenses.○ Opportunity costs of waiting.
● At what risk?
Should You Start Over?
Some options
● Switch to new domain● Scrap old domain or site● Forward old domain● Build new site on new domain
concurrently
Moving Forward Positively
Build something enduring
● Create an appreciating asset● Follow webmaster guidelines● Don’t take shortcuts● Achieve the best ROI over time