can rapid authoring meet the needs of the future workplace?

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The Future workplace will span five generations with learning defined by high levels of personalization, moment-of-need relevance, social collaboration and rapid technology adoption. Are your content development tools and processes ready to meet these requirements?

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Page 1: Can Rapid Authoring Meet the Needs of the Future Workplace?

© 2011 Xyleme - All rights reserved Confidential: not to be distributed without Xyleme written consent

Page 2: Can Rapid Authoring Meet the Needs of the Future Workplace?

© 2011 Xyleme - All rights reserved Confidential: not to be distributed without Xyleme written consent 2

Page 3: Can Rapid Authoring Meet the Needs of the Future Workplace?

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#FutureWP

Use your Q&A pane to type any questions you may have for our speakers.

Page 4: Can Rapid Authoring Meet the Needs of the Future Workplace?

© 2011 Xyleme - All rights reserved Confidential: not to be distributed without Xyleme written consent 4

Page 5: Can Rapid Authoring Meet the Needs of the Future Workplace?

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Traditionalist

Baby Boomer

Generation X Millennials

Generation

2020

Page 6: Can Rapid Authoring Meet the Needs of the Future Workplace?

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0% 10% 20% 30% 40% 50% 60%

2005

2010

2015

2020

Gen 2020 Millennials Gen X Baby Boomers Traditionalists

Bureau of Labor Statistics Employment Projections

Page 7: Can Rapid Authoring Meet the Needs of the Future Workplace?

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Source: IMF and Standard Chartered Research

1990 USD trn 2000 USD trn 2010 USD trn 2020 USD trn 2030 USD trn

1 US 5.8 US 10.0 US 14.6 China 24.6 China 73.5

2 Japan 3.0 Japan 4.7 China 5.9 US 23.3 US 38.2

3 Germany 1.5 Germany 1.9 Japan 5.6 India 9.6 India 30.3

4 France 1.2 UK 1.5 Germany 3.3 Japan 6.0 Brazil 12.2

5 Italy 1.1 France 1.3 France 2.6 Brazil 5.1 Indonesia 9.3

6 UK 1.0 China 1.2 UK 2.3 Germany 5.0 Japan 8.4

7 Canada 0.6 Italy 1.1 Italy 2.0 France 3.9 Germany 8.2

8 Spain 0.5 Canada 0.7 Brazil 2.0 Russia 3.5 Mexico 6.6

9 Brazil 0.5 Brazil 0.6 Canada 1.6 UK 3.4 France 6.4

10 China 0.4 Mexico 0.6 Russia 1.5 Indonesia 3.2 UK 5.6

Ten Largest Economies by Decade

Page 8: Can Rapid Authoring Meet the Needs of the Future Workplace?

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Source: iPass http://bit.ly/oTkEzn

Page 9: Can Rapid Authoring Meet the Needs of the Future Workplace?

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Source: iPass http://bit.ly/oTkEzn

Page 10: Can Rapid Authoring Meet the Needs of the Future Workplace?

© 2011 Xyleme - All rights reserved Confidential: not to be distributed without Xyleme written consent 10

Page 11: Can Rapid Authoring Meet the Needs of the Future Workplace?

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Learning

Management System

Practice Lab Workbook

Self-Paced Lessons

Pre-assessment Labs

Reference Library

Performance Assessments

Instructor-Led Workshops

Page 12: Can Rapid Authoring Meet the Needs of the Future Workplace?

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Instructional Designer

APP LIBRARY

Personalization

Performance Support

Store

Collaborative Feedback

CONTENT PLATFORM

LMS  

Page 13: Can Rapid Authoring Meet the Needs of the Future Workplace?

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DEVELOPMENT Rapid Authoring Rapid Reuse

FOCUS Prescriptive Learning Outcomes

CONTENT Monolithic Courses Small Nuggets

DRIVER SME Learner

DELIVERY LMS Learning App

OBJECTIVE Pass Tests Job /Skill Proficiency

Page 14: Can Rapid Authoring Meet the Needs of the Future Workplace?

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$260M $232M $230M $221M $210M

2011-2015 US Revenue Forecasts for Self-paced eLearning Authoring Software and Tools by Buyer Segment (in $US Millions)

!   Rapid eLearning dominates market

!   Originated as screen-capture utilities

!   Modified to create self-paced courseware.

!   Primarily convert proprietary Microsoft PowerPoint to proprietary Adobe Flash.

Source: Ambient Insight

Page 15: Can Rapid Authoring Meet the Needs of the Future Workplace?

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!   Connecting nuggets of content:

!   Individual pages, paragraphs, images, etc. from books

!   Specific topics, lessons, interactions, etc. from a course

!   Bits of audio or video

!   That are personalized to the individual learner,

!   And delivered on any desired device.

Page 16: Can Rapid Authoring Meet the Needs of the Future Workplace?

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OPEN Proprietary, stand-alone Open APIs, full integration w/3rd party applications

DELIVERY By output Learning apps

SOCIAL CONTENT Not leveraged Ratings & UGC integrated into workflow

CONTENT MODELS Based on courses Based on learner outcomes

Page 17: Can Rapid Authoring Meet the Needs of the Future Workplace?

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Page 18: Can Rapid Authoring Meet the Needs of the Future Workplace?

© 2011 BAKER HUGHES INCORPORATED. ALL RIGHTS RESERVED. TERMS AND CONDITIONS OF USE: BY ACCEPTING THIS DOCUMENT, THE RECIPIENT AGREES THAT THE DOCUMENT TOGETHER WITH ALL INFORMATION INCLUDED THEREIN IS THE CONFIDENTIAL AND PROPRIETARY PROPERTY OF BAKER HUGHES INCORPORATED AND INCLUDES VALUABLE TRADE SECRETS AND/OR PROPRIETARY INFORMATION OF BAKER HUGHES (COLLECTIVELY "INFORMATION"). BAKER HUGHES RETAINS ALL RIGHTS UNDER COPYRIGHT LAWS AND TRADE SECRET LAWS OF THE UNITED STATES OF AMERICA AND OTHER COUNTRIES. THE RECIPIENT FURTHER AGREES THAT THE DOCUMENT MAY NOT BE DISTRIBUTED, TRANSMITTED, COPIED OR REPRODUCED IN WHOLE OR IN PART BY ANY MEANS, ELECTRONIC, MECHANICAL, OR OTHERWISE, WITHOUT THE EXPRESS PRIOR WRITTEN CONSENT OF BAKER HUGHES, AND MAY NOT BE USED DIRECTLY OR INDIRECTLY IN ANY WAY DETRIMENTAL TO BAKER HUGHES’ INTEREST.

Rapid Authoring for Tomorrow’s Challenges

How we redefined ‘Rapid Authoring’ as a company…

Jennifer Rogers Pat Strike

Page 19: Can Rapid Authoring Meet the Needs of the Future Workplace?

Tuckman Stages

© 2011 Baker Hughes Incorporated. All Rights Reserved. 19

Page 20: Can Rapid Authoring Meet the Needs of the Future Workplace?

Then – Pre-LCMS

© 2011 Baker Hughes Incorporated. All Rights Reserved. 20

Page 21: Can Rapid Authoring Meet the Needs of the Future Workplace?

Then – Who We Were (Forming & Storming)

BOT

© 2011 Baker Hughes Incorporated. All Rights Reserved. 21

Hughes Christensen INTEQ

Petrolite

Drilling Fluids Baker Oil Tools

Page 22: Can Rapid Authoring Meet the Needs of the Future Workplace?

Then – Focused on Separate Deliverables

© 2011 Baker Hughes Incorporated. All Rights Reserved. 22

Page 23: Can Rapid Authoring Meet the Needs of the Future Workplace?

Now – Who We Are (Norming)

© 2011 Baker Hughes Incorporated. All Rights Reserved. 23

Page 24: Can Rapid Authoring Meet the Needs of the Future Workplace?

Now – Focused on Learning Experiences

© 2011 Baker Hughes Incorporated. All Rights Reserved. 24

Page 25: Can Rapid Authoring Meet the Needs of the Future Workplace?

Tomorrow – Who We’re Becoming (Performing)

© 2011 Baker Hughes Incorporated. All Rights Reserved. 25

Page 26: Can Rapid Authoring Meet the Needs of the Future Workplace?

Tomorrow – Continuous Innovation

© 2011 Baker Hughes Incorporated. All Rights Reserved. 26

SSP (1 Input)

Instructor Guides

Student Guides

Handout Packs

Performance Support

Social Learning

Mobile Devices

Page 27: Can Rapid Authoring Meet the Needs of the Future Workplace?

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User commentary

Feedback assimilated into

workflow

Continuous updates

Relevant content delivered at moment-of-need

Community ratings

Page 28: Can Rapid Authoring Meet the Needs of the Future Workplace?

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If you had to guarantee your boss in an SLA that 99.999% of people that you had to train will be proficient in doing their job, would you still use what you are using today to create your training?

Page 29: Can Rapid Authoring Meet the Needs of the Future Workplace?

© 2011 Xyleme - All rights reserved Confidential: not to be distributed without Xyleme written consent 29