APWA Florida Chapter Annual Meeting & Trade Show

Tampa, Florida April 3, 2012

• Reviewed Lakeland’s Current Manual System

• Illustrated Worker Safety Issues • Identified Benefits of Automation • Evaluated Automation and 1 Time

Collection in Florida • Phase-In Plan • Communication Plan • Alternatives for Alley Collection

Services

• Residential Collection

• Garbage / Household Waste

• Bulk Waste

• Yard Waste

• Recyclables Collection

• Commercial Waste Collection

• Rolloff Container Services

Staffing

• 85 FTE

• 15% annual employee turnover (residential service)

Equipment

• 26 to 27 trucks in operation daily (residential services)

• Rear Loader: 14 – 15;

• Recycling: 6

• Bulk Waste: 5

• Appliance: 1

Ranking Profession Deaths Per 100,000

Workers Number of Deaths

1 Fisherman 111.8 38

2 Loggers 86.4 87

3 Aircraft Pilots 66.7 82

4 Iron and Steelworkers 45.5 40

5 Farmers and Ranchers 38.4 285

6 Roofers 29.4 79

7 Electrical Workers 24.1 30

8 Truckers (includes some solid waste) 26.2 904

9 Solid Waste Collectors 22.8 18

10 Police Officers and Sheriffs 21.4 143

• Rear load collection comes with inherent danger – 1999 to 2008 Workers Compensation Statistics:

• No. of Claims: 2,639 totaling $1,205,356

• Automated collection provides the safest work environment for solid waste collectors

• Eliminates safety issues associated with manual pickups

$-

$10,000.00

$20,000.00

$30,000.00

$40,000.00

$50,000.00

$60,000.00

$70,000.00

$80,000.00

FY 98/99 FY 99/00 FY 00/01 FY 01/02 FY 02/03 FY 03/04 FY 04/05 FY 05/06 FY 06/07 FY 07/08 FY 08/09

Workers Comp (Residential)

Workers Comp (Division wide)

Log. (Workers Comp (Residential))

Automated System Conversion begins 2001

Source: City of Dunedin, FL

Residents

• Convenient and easy method

• City-provided wheeled containers more maneuverable and safer

• Hinging lids contain odors

• Keeps rodents and pets out of trash

• Cleaner neighborhoods / reduces litter

• Multi-size containers encourages recycling

City

• Improves efficiency

• Reduces worker injuries

• Lowers staff turnover rate

• Reduced Worker’s Compensation claims

• Reduced Carbon Footprint

56% of

Florida’s Top 35 Cities are Automated

67% are

Municipally Owned

of which

**Excluding Jacksonville/

Duval County: 65%

(by population)

Pop Rank

City Population* Automated Garbage

Garbage Container Size Frequency

Yes No 1x/2x

1 Jacksonville** 852,450 x 20-32-gal 1x

2 Miami 395,434 x 96-gal 2x

3 Tampa 336,264 x Roll-out Cart 2x

4 St. Petersburg 253,369 x 300/90-gal 2x

5 Orlando 228,765 x 96-gal 2x

6 Hialeah 228,528 x Any 2x

7 Ft. Lauderdale 179,971 x 65-gal 2x

8 Tallahassee 176,429 x 96-gal 1x

9 Cape Coral 164,523 x 35-gal max 1x

10 Port St. Lucie 155,315 x 32-gal max 2x

11 Pembroke Pines 152,888 x 35/65/95-gal 2x

12 Hollywood 142,943 x 96-gal 2x

13 Coral Springs 129,766 x 32-gal max 2x

14 Gainesville 122,671 x 20/35/64/96-gal 1x

15 Miramar 111,705 x 39-gal 2x

16 Clearwater 110,469 x 90-gal 2x

17 Miami Gardens 109,200 x 96-gal 2x

18 West Palm Beach 105,068 x 96-gal 2x

19 Palm Bay 101,793 x 32-gal max 2x

20 Pompano Beach 101,128 x 32-gal max 2x

21 Miami Beach 93,721 x Any 2x

22 LAKELAND 93,428 x 35-gal max 2x

23 Davie 93,428 x 96-gal 2x

24 Sunrise 89,633 x 32-gal max 2x

25 Deltona 86,540 x 35/45-gal 1x

26 Plantation 85,349 x Blue bags/96-gal 2x

27 Boca Raton 85,296 x 42-gal max 2x

28 Melbourne 78,386 x x 40-gal 2x

29 Largo 75,924 x 90-gal 2x

30 Deerfield Beach 75,829 x 64-gal 2x

31 Palm Coast 70,376 x 32-gal max 2x

32 Ft. Myers 67,851 x 90-gal 1x

33 Boynton Beach 66,872 x Cart 2x

34 Daytona Beach 64,370 x 96-gal 2x

35 Delray Beach 64,360 x 36/65/95-gal 2x

67% of

Polk County Jurisdictions are Automated

56% have

Once a Week Collection

and

Pop Rank

Jurisdiction Population* Automated Garbage Garbage Container Size Frequency

Yes No 1x/2x

1

Unincorporated Polk County 362,801 x 35-gal max 2x

2 LAKELAND 93,428 x 35-gal max 2x

3 Winter Haven 33,569 Semi-auto 65-gal 2x

4 Haines City 18,748 x 95-gal 1x

5 Bartow 16,515 x 40/60/90-gal 2x

6 Auburndale 13,883 Semi-auto 95-gal 1x

7 Lake Wales 13,039 x 35/65/95-gal 1x

8 Ft. Meade 5,987 x 35-gal max 2x

9 Lake Alfred 4,517 x 32-gal max 2x

10 Mulberry 3,495 x 95-gal 1x

11 Dundee 3,324 x x 35/95-gal 1x/2x

12 Frostproof 2,900 x 95-gal 1x

13 Eagle Lake 2,702 x 95-gal 1x

14 Davenport 2,439 x 35-gal max 2x

15 Polk City 1,798 x 65/95-gal 1x

16 Lake Hamilton 1,405 x 95-gal 1x

17 Hillcrest Heights 262 x 95-gal 1x

18 Highland Park 244 x 35-gal max 2x

Tallahassee Leon County 272,497 Columbia

County 52,156

Alachua County 101,950

Jacksonville/Duval County 879,235

Putnam County 58,317

Volusia County 115,720

St. Johns County 145,025

Lake County 151,734

Sarasota County 249,601

Lee County 308,667

Jackson County 33,191

Charlotte County 143,363

*Polk County implements once weekly garbage collection October 1, 2010

• Automation reduces staff requirements (26) for residential program

• Residential System – 15% employee turnover • Phase-In approach leverages attrition

Year Starting #

Employees Turnover

Rate Annual Attrition

Ending # Employees

1 58 15% 8.7 52

2 52 15% 7.8 46

3 46 15% 6.9 36

4 36 15% 5.4 32

FY 10 FY11 FY 12 FY 13 FY 14

Driver III - 4 7 10 12

Driver II 15 12 9 5 4

Driver I 10 9 9 8 6

Collector 33 27 21 13 10

Total Residential 58 52 46 36 32

Current Manual System

• Increases exposure to risk

• Requires greater level of manpower

• Results in higher employee turnover

Automated Collection System

• Safe and more attractive neighborhoods

• Creates a safe and healthy work environment for employees

• Allows for once-weekly collection when coupled with strong recycling and yard waste programs

• Opportunity to implement Pay-As-You-Throw (PAYT) Program. Benefits of PAYT include:

• multiple size carts/associated cost of service rates

• Incentive to recycle and reduce disposal

• Provides opportunity for significant cost savings

Implement once-weekly Automated Collection Program using a Phase-In approach:

• Eliminates job losses through attrition and retirements

• Neighborhood rollout is more manageable and has higher success rate

• Enables City to manage financial resources during acquisition of capital equipment

• Maintains stable capital and variable expenses

• Provides varied age of fleet and predictable variable expenses

• Website (EZCan.lakelandgov.net) • Message from the Mayor • Public Outreach Events • Utility Bill Stuffer • City Commission Presentations • Truck Decals/Employee Cards • Container Size Selection Mailer • Container Attachments • Container Decal and Stickers

Neighborhood Association Coalition – February 4, 2010 Spring Obsession, Munn Park – March 13, 2010 Lakeland Police Dept. Open House – March 20, 2010 Lake Morton Neighborhood Association – March 23, 2010 Lake Bonny Neighborhood Association – April 5, 2010 Sandpiper Homeowners Association – April 6, 2010 Relay for Life, Lakeland High School – April 9, 2010 Earth Day Celebration, Lake Mirror Promenade – April 16, 2010 Crystal Lake Neighborhood Association – April 26, 2010 City Commission Department Presentation – May 3, 2010 Public Works Week Celebration, Munn Park – May 7, 2010 Cleveland Heights Neighborhood Association – May 20, 2010 Swannanoa Neighborhood Association – June 7, 2010 Imperial Southgate Villas I, II, and III Homeowners – June 15, 2010 Paul Diggs Neighborhood Association – June 15, 2010 Pinehurst Neighborhood Association – June 29, 2010 Gladys Leggett Neighborhood Association – July 15, 2010 Lake Bonnet Neighborhood Association – July 22, 2010 Highland Fairways Homeowners Association – August 30, 2010 Florida Presbyterian Homes – September 15, 2010 Lakeland Christina Rotary Club – September 30, 2010 Orangewood Neighborhood Association – September 30, 2010 Villas III Homeowners Association – December 6, 2010 Lakeshore Neighborhood Association – January 11, 2011 Lake Hunter Terrace Neighborhood Association – January 18, 2011

• Width: Alley narrower than vehicle

• Vegetation: Overgrowth limits clearance and site lines

• Zero Setback: Utility poles and structures erected on right of way boundary

• Zero Setback: Existing structures constrain vehicle mirror clearances

• Dangerous Obstacles: Note gas meter

Utility Pole Obstacles

Right Angle Turns

Helpers Must Assist Driver

Findings

• Current alley collection operation increases exposure to risk

• Zero setbacks create unsafe environment

• Time consuming and inefficient

Recommendations

• City to conduct case by case evaluations of alleys.

• City to mitigate dangerous and close quarter situations.

• Alleys can be converted to semi-auto collection for improved service.

• Alleys that cannot be made safe should be converted to automated curb collection as a last option.

• The differential cost for providing alley collection service shall be determined.

Due to access constraints, a very limited number of customers may still require semi-automated alley service in lieu of automated curbside service.

Blended Rates from Large and Small REL Models

Cost/

Household

Homes Svc'd

/Week

Total Monthly

Collection Cost

29.45$ 575 16,931.13$

16.37$ 1725 28,245.32$

2300 45,176.44$

19.64$

14.32$

5.32$

37%

Alley Surcharge (Premium Service) Differential:

Alley Surcharge (Premium Service) Differential %:

Estimated Monthly Cost per Alley Household (Small REL):

Estimated Monthly Cost per Alley Household (Large REL):

Total Homes & Monthly Operating Costs:

Weighted Average Alley Collection Monthly Collection Cost per Household:

Est. Monthly Cost per Household (Automated Collection):

All Premium Service Expenses Appropriated to Alley Customers only. Specialized 8-yard rear packers are fully utilized to service all alley customers (garbage and yard waste) under this model.

ALLEY GARBAGE COLLECTION SURVEY (June, 2011)

City of Lakeland

Alley Trash Collection

Response rates

Neighborhood # of

Responses # of Households

Response Rate

Camphor 3 3 100%

Dixieland 90 504 17.6%

Downtown 7 20 35.0%

East Lake Morton 18 110 16.4%

John Cox 1 23 4.3%

Lake Bonny 4 14 28.6%

Lake Hollingsworth 18 68 26.5%

Lake Hunter Terrace 11 62 17.7%

North Lake Wire 7 123 5.7%

Parker Street 1 19 5.3%

Paul A Diggs 12 127 9.4%

South Lake Morton 110 522 21.1%

Webster Park South 3 32 9.4%

Totals 285 1627 17.5%

Neighborhood Very Willing to Pay Extra

Somewhat Willing

Reluctant to Pay

Very Willing, Somewhat Willing,

Reluctant to Pay Totals

Would Not Pay

Total Responses

Camphor 1 0 2 3 0 3

% of neighborhood 33.3% 66.7% 100% Dixieland 21 18 14 53 37 90

% of neighborhood 23.3% 20.0% 15.6% 58.9% 41.1%

Downtown 0 2 0 2 5 7

% of neighborhood 28.6% 28.6% 71.4%

East Lake Morton 6 1 1 8 10 18

% of neighborhood 33.3% 5.6% 5.6% 44.4% 55.6%

John Cox 0 1 0 1 0 1

% of neighborhood 100% 100% Lake Bonny 0 1 1 2 2 4

% of neighborhood 25% 25% 50% 50%

Lake Hollingsworth 4 0 2 6 10 16

% of neighborhood 25% 12.5% 37.5% 62.5%

Lake Hunter Terrace 2 0 2 4 7 11

% of neighborhood 18.2% 18.2% 36.4% 63.6%

North Lake Wire 1 2 2 5 2 7

% of neighborhood 14.3% 28.6% 28.6% 71.4% 28.6%

Parker Street 0 0 0 0 1 1

% of neighborhood 0% 100%

Paul A Diggs 1 4 0 5 7 12

% of neighborhood 8.3% 33.3% 41.7% 58.3%

South Lake Morton 35 24 22 81 29 110

% of neighborhood 31.8% 21.8% 20% 73.6% 26.4%

Webster Park South 1 0 0 1 2 3

% of neighborhood 33.3% 33.3% 66.7%

TOTALS 72 53 46 171 112 283

% of neighborhood 25.4% 18.7% 16.3% 60.4% 39.6%

Survey Results • 171 of the 283 respondents (60%) indicated they

were either “Very Willing”, “Somewhat Willing” or “Reluctant” to paying extra for alley collection.

• 134 of the 171 respondents (78%) who indicated they were either “Very willing”, “Somewhat Willing” or “Reluctant” to pay extra are located in the Dixieland and S. Lake Morton neighborhood.

• This suggests that a limited alley collection service could be offered in these 2 large neighborhoods at an additional fee.

Survey Results Price Points:

1. Dixieland: a. 53 of the 90 (59%) respondents indicted “Very Willing”, “Somewhat

Willing” or “Reluctant” to paying extra for alley collection. b. 43 of 53 (81.1% ) indicated “Yes” to paying $5.50 extra per month. c. 31 of 42 (73.8%) indicated “Yes” to paying $8.00 extra per month.

2. S. Lake Morton : a. 81 of the 110 (74%) respondents indicted “Very Willing”,

“Somewhat Willing” or “Reluctant” to paying extra for alley collection.

b. 70 of 81 (86.4%) indicated “Yes” to paying $5.50 extra per month. c. 46 of 71 (64.8%) indicated “Yes” to paying $8.00 extra per month.

Recent presentations on Alley Collection Service:

•July 15, 2011 - City Commission Budget Workshop

•July 18, 2011 - City Commission Department Presentation

•July 19, 2011 - S. Lake Morton Neighborhood Association

•August 4, 2011 - Neighborhood Association Coalition Meeting

•August 16, 2011 - Dixieland Neighborhood Association

•September 6, 2011 - City Commission Workshop

•October 3, 2011 - City Commission Workshop

•October 17, 2011 - City Commission Meeting:

Receive public comment on proposed approach to Solid Waste Alley Collection.

•November 7, 2011 - City Commission Meeting: Adopt Solid Waste Rate Resolution or action to cease alley collection service upon implementation of automated service. Approve appropriation to transfer funds from Solid Waste Surplus to compress phased-in term from 4 to 3 years.

All City Alley

Customers

S. Lake Morton

& Dixieland

Only

S. Lake Morton

Only

Number of Alley Customers: 2300 1306 624

Premium Service expenses appropriated to Alley Customers:

Alley Surcharge ($/month/alley customer): 5.32$ 8.45$ 17.71$

Premium service expenses appropriated to Alley Customers based upon resource usage:

Alley Surcharge ($/month/alley customer): 5.32$ 6.38$ 8.45$

Collection Allocation Cost ($/month/residential customer): -$ 0.08$ 0.17$

Alley Customers Serviced

Premium service expenses equally distributed to automated residential customers would result in solid waste collection rate increase of approx. $0.40/month/residential customer.

Action Steps: October 17, 2011 City Commission Meeting: Receive public comment on proposed approach to Solid Waste Alley Collection. November 7, 2011 City Commission Meeting:

1. Adopt Solid Waste Rate Resolution or action to cease alley collection service upon implementation of automated service.

2. Approve appropriation to transfer funds from Solid Waste Surplus to compress phased-in term from 4 to 3 years.