CUSTOMER DEVELOPMENT

1. The company and The vision 4

a. UniLeveR vision 5

B. We WiLL achieve oUR vision 6

c. ULTimaTeLy, iT’s oUR peopLe 7

d. GReaT peopLe, GReaT pLace 8

2. yoUR RecRUiTmenT JoURney

a. inTeRvieW hinTs & Tips 11

B. caReeRs in cUsTomeR deveLopmenT 12

c. empLoyees speak 13

d. FeedBack 14

3. sTay connecTed 15

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© Hindustan Unilever Limited

4.Careers at HUL

The company and The vision

We work to create better futures every day by improving quality of life — finding new ways to do business, while doubling the size of our company and halving our environmental impact.

that can be found in 7 out of 10* households worldwide, and the 14 brands that each generate annual sales of over €1 billion.

who use our products every day, and the hundreds of millions of lives we’re improving through the Unilever Sustainable Living Plan.

and the €1 billion we spend each year on R&D.

TakE ThE 2 BILLION

CONSUMERS

TakE a wORLdwIdE TURNOVER Of €51+ BILLION

TakE 400 POwERhOUSE

BRaNdS

TakE EVERyThINg ThaT MakES US a wORLd-LEadINg COMPaNy

5.Careers at HUL

UniLeveR vision: SUSTaINaBLE LIVINg PLaN

a business with a conscience

Our target in brief

Imagine a successful, growing company that has improved the health and wellbeing of one billion people

Imagine a successful, growing company that has halved the environmental footprint of its products

Imagine a successful, growing company that sources 100% of its agricultural raw materials sustainably

UniLeveR BRands

smaLL, eveRyday acTions

BiLLions oF consUmeRs

BiG diFFeRence

Click here to find out more about the Levers of Change

Our vision is to create a better future in which people can improve their quality of life without increasing the environmental footprint.

To do so, we‘ve developed Unilever’s Sustainable Living Plan (USLP) – a roadmap explaining how we are going to change the way we do business and grow within the natural limits of our planet. Our plan is designed to reduce our impacts across the whole lifecycle of products.

Click here to find out more about Unilever’s Sustainable Living Plan

6.Careers at HUL

We WiLL achieve oUR vision

with BRands & innovaTion

in the maRkeT pLace

through conTinUoUs impRovemenT

and, above all, WiTh peopLe

7.Careers at HUL

adaPT a gROwTh MINdSETBe passionate about winning and leading the market.

fOCUS ON CONSUMERSSee our brands through eyes of the customers, to define what they really want.

haVE a BIaS fOR aCTIONChoose priorities, take intelligent risks, and bring sense of urgency to decision making.

TakE aCCOUNTaBILITyDrive their own performance, set themselves targets and deliver results.

BUILd TaLENTChallenge themselves to grow and improve. And work together to win.

ULTimaTeLy, iT’s oUR peopLe

That’s why, whatever their role, we ask them to:TheiR smaLL

(and noT so smaLL)

acTions — ThaT WiLL make The

BiG diFFeRence

8.Careers at HUL

Agile approach working with maximum flexibility and minimum constraints where Employees may work anytime, anywhere as long as business needs are met.

We also actively supports flexible work arrangements, where possible, in order to help employees successfully integrate their work and home lives whilst continuing to meet the needs of the business.

Agreement to flexible working solutions for individuals will always be dependent on the requirements of their role in the business and their ability to deliver them.

Click here to find out more about agile working at Unilever

WoRkinG pRacTices(Greater flexibility,

accountability for results)

WoRkpLaces(Redesigned – Effective

space utilisation, collaborative focus)

TechnoLoGy(Virtual collaboration,

advanced mobility, tools, can work at anytime,

from anywhere)

capaBiLiTy(Increased effectiveness

in big jobs and virtual teams)

sUsTainaBiLiTy(Less CO2, Energy, Waste)

savinGs(Less travel, real estate)

viTaLiTy(Increased balance,

empowerment)

diveRsiTy(Talent attraction

and retention)

GReaT peopLe, GReaT pLace

Unilever actively supports flexible work arrangements, where possible, in order to help employees successfully integrate their work and home lives whilst continuing to meet the needs of the business.

If appropriate for an individual role, hUL supports the following forms of Part Time flexible working arrangement:

JoB spLiT

Job Split is an arrangement where an employee works fewer than 5 full days/week and/or a reduced shift pattern.

JoB shaRe

Job Share is an arrangement whereby two people, on an equal basis, voluntary share the duties and responsibilities of a single full-time job, each working half the normal hours associated with the full time job. With job-sharing, the individuals involved are jointly responsible for the job.

As you can see we’re asking a lot. But we’re offering a lot in return. For everyone who works here, our vision means...

You’ll become part of a leading-edge company, where you’ll work with outstanding brands and outstanding people to drive sustainable business growth.

cReaTinG BeTTeR FUTURes eveRy day By impRovinG QUaLiTy oF LiFe.

11.Careers at HUL

yoUR RecRUiTmenT JoURney: INTERVIEw hINTS & TIPS

�� Research the Unilever website, understand the core values and know what is on their agenda as a company.

�� Review the Job Description thoroughly to ensure you understand it and prepare any questions you have in advance.

�� Be prepared to outline your career history as well as professional related strengths and weaknesses which are relevant to this job.

�� Try to be concise in the interview, but elaborate when required.

�� Prepare examples of behaviours or competencies that you have displayed in the past that will be relevant to this interview.

�� Ensure you know where the interview is happening and plan to be there on time. (30 min early is better than 5 min late!)

�� Charge your cell phone on the day of the interview, but ensure you turn it off before the interview begins.

1. Telephone interview

2. Personal interview

3. Verbal Offer

4. Contract of employment and offer details

5. On boarding and induction

12.Careers at HUL

yoUR RecRUiTmenT JoURney: CaREERS IN CUSTOMER dEVELOPMENTNearly 25,000 people use a Unilever product every second in virtually every country in the world; these products are bought from 11 million stores, run by 150,000 customers. These numbers will double when we achieve our company ambition.Our Customer Development teams partner with customers to pioneer new products, categories and concepts.

consUmeR and cUsTomeR cenTRiciTyA job in Customer Development will challenge your understanding of our business & consumers. You will learn to develop and implement brand/category solutions. By working on account management, you will develop an execution mindset, focus on the top and bottom line and market share and become an expert in shopper trends and behaviours.

ThoUGhT & insiGhTYou will develop skills as a strategic thinker, understanding the financial and economic challenges of your customers and/or channel. You will know the best way to create partnerships and build a profitable business.

makinG a BUsiness impacTYou will gain experience by working in markets across regions and countries, with many customers at different levels and learn through the best tools, processes and approaches. Providing leadership to the customer, you will develop a real business mind, not just a deal-making approach.

13.Careers at HUL

yoUR RecRUiTmenT JoURney: EMPLOyEES SPEak

When I got restless and wanted to try something new, I was given free hand at creating my own business model. Today, it fills my heart with pride to know that model is flourishing.

— Manish Tiwary (Executive Director, Sales & Customer Development)

The great thing about HUL is, it allows all kinds of Leadership styles to flourish and grow. You can find your own way. At the end of it, you turn out a much more mature leader and more importantly a better person.

— Sharan Bains (Trade Category Manager)

What really excites you when you come in, is the kind of people you interact with. HUL is a talent power house. Once you join you realize it’s such a great company to work, not just because of the brands that you get to work on but also people you get to interact with.

— yatish Bhargava (Trade Category Manager)

14.Careers at HUL

yoUR RecRUiTmenT JoURney: fEEdBaCk

We’d like to know about your experience with our recruitment process.

We will send you a survey, and we would really appreciate you taking the time to complete it, so we can use your feedback to improve.

For more information, visit us on:

15.Careers at HUL

sTay connecTed

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Visit our Careers website to view what our employees has to say about Working at Unilever.

www.hul.co.in/careers-redesign