April 2014

Candlel ghtMagazine

A publication of Christadelphian Aged Care

Editor-in-Chief: Jane Burns Editor and designer: Jenny Pogson Cover photo: Anne Forster

The Candlelight Magazine is published by Christadelphian Aged Care, a not-for-profit provider of aged care and retirement services in NSW and QLD. ©2014 Christadelphian Aged Care 11 Queensbury Rd, Padstow Heights NSW 2211, P.O. Box 690, Riverwood NSW 2210Phone: (02) 9782 6000, E: admin@chomes.com.au

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Contents

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Knitted together with love

CAC News

Changes in aged care legislation come into effect this year

Finding doorways to improve care

A lifetime of love

A helping hand to pursue further education

Bringing experience and passion to aged care

Passing on the right information

Southhaven celebrates Harmony Day

Books bring joy to residents

City2Surf

Love, laughter and hard work

Photos: Ridgeview Family Day

Enterprise agreements unveiled

This year will be one that will bring significant changes to

the aged care industry.

Some of the major changes will be a bigger focus on staying in the home longer, the removal of differences between low and high care, and changes to the way aged care fees are paid.

Christadelphian Aged Care is in a strong position to adapt and embrace the new changes as they come into effect.

In addition to industry changes, CAC is also undergoing major renovations to Southhaven Hostel and Nursing Home, Casa Mia and Maranatha to modernise the facilities and improve the environment for our residents.

Our focus is always on providing a nurturing and comfortable home for our residents, and an enriching and friendly

environment for our staff. Many of our staff are currently undergoing further education with the support of CAC’s scholarship program (page 8). Our organisation encourages staff to strive to be the best they can be both professionally and personally.

We recently showed our appreciation to our staff and volunteers by giving them orange umbrellas for Christmas, as can be seen on our front cover.

All the stories in this edition of Candlelight are testaments to the dedication of our staff and volunteers, and the beautiful stories each of our residents carry with them.

We thank our God for all His blessings both past, present and future.

Graham Cavanagh-DownsCAC Chairman

Embracing change

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Our Facilities

Types of Care

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Our Facilities

Types of Care

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Ridgeview’s knitting group began in July last year by enthusiastic volunteers Jan and

Jeanette.

Every Wednesday a group of very keen knitters come together in the hostel to knit for a cause, and of course enjoy a chat.

Last year we chose to knit for Wrap with Love, an organisation that gives wraps to people in need not only in Australia, but many other countries around the world for the relief of cold humanity.

Who would have thought that we had so many keen knitters at Ridgeview!

Maureen, Sarah, Anne, Daphne, Jesse, Barbara, Joan, Leila, Elsie and Frances kept busy knitting squares to be made up into blankets.

At times, volunteers Jan and Jeanette couldn’t keep up with the amount of squares they received each week.

We delivered 14 completed blankets to Wrap with Love last year. That was 392 knitted squares in total. What an achievement!

In January 2014 we entered three blankets in the Kiama Show and were absolutely delighted to place first and second for our division.

When we visited the show it was a lovely surprise for our residents and volunteers to see our blankets proudly on display with a certificate for each one.

This year the knitting group has chosen to knit knee rugs for all the residents at Ridgeview. To date eight rugs have already been completed.

I would like to especially thank our volunteers Jan and Jeanette for giving their time each week to the knitting group and for the many hours they do at home to prepare and sew the rugs together.

Congratulations ladies for all the hard work you have put into each and every rug. They have certainly been made with lots of love.

Shell BonnerVolunteer & Pastoral Care Coordinator

We delivered 14 completed blankets to Wrap with Love. That was 392 knitted squares in total. What an achievement!“

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Knitted together with loveA group of residents and volunteers at Ridgeview come together once a week to knit blankets for those in need.

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CAC News

The Southhaven Hostel building was constructed

in the late 1970s, and since then - apart from some minor refurbishment - has essentially stood unchanged.

The renovations currently being undertaken are a complete gutting and restructure of the building that will bring it up to a standard acceptable in today’s market.

The first stage of the hostel renovations (ground and first floors) is progressing well. The ground floor has been handed over and the residents from level two have moved in there. The builders have commenced work on level two and the first floor (carpark side). It was estimated this stage will be completed by March, with residents moving in a few weeks later.

The construction of a link building at Southhaven will provide access to both the hostel and the nursing home on a level platform. The building will have three levels with a lift servicing a link across

to the hostel and a second link across to the nursing home. It will have a welcoming entrance, coffee shop and offices for the facility manager and immediate staff. The DA was lodged with the local council in February.

Installation of fire sprinklers for the nursing home has also commenced.

The construction work at Chamberlain Gardens has finished. We now have first-class nurses stations and lounge areas that are being fitted with new furniture. Landscaping in the creek area is also being undertaken.

Only minor refurbishment at Casa Mia has taken place since its construction in the late 1990s. Major works were planned to commence in March. Some of these included re-flooring and painting of the building, modifying the dementia area to allow for a modern lounge and dining rooms, and improvement of outdoor areas, particularly for dementia residents. Other work will also

include remodelling and refurbishment of the entrance, facility manager’s office, additional and relocated nurses stations in two wings, and the creation of a staff entrance.Of particular importance will be the installation of fire sprinklers.

The Maranatha refurbishment of the three older wings includes widening of corridors, modernising the central dining room, expanding the Sunflower Café, and creating additional lounge and dining room areas.

A corridor link will be created at the rear of the three wings to facilitate efficient operation and integration with the newer nursing home wings. Various other works are proposed including a new loading dock, expanded laundry, a more secure entrance foyer and the relocation of garbage bin storage.

Carpeting and new vinyl flooring in areas of Ashburn House will commence shortly and include some painting.

I’m keen to share my industry knowledge and experience gained in having assessed a variety of systems and processes across a number of aged care facilities throughout NSW, ACT and Victoria.

Major renovations well underway

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CAC News

Towards the end of its term the former Federal Government

introduced the Living Longer Living Better legislation that will bring substantial changes to the operation of aged care services in Australia.

The bulk of the changes come into force from July 1 this year.

In summary the main changes are:

• Increase in Home Care Packages

• Changes to the way care subsidies and fees are calculated for residents who enter care on or after 1 July, 2014.

• Removal of the distinction between low and high care

• Introduction of a combined income and assets (means)

test to replace income tested fees that sets annual and lifetime caps on means tested fees.

• Residents will choose how they will pay their accommodation costs. They can be paid by daily fees, a bond or a mix of both.

New terminology and acronyms:DAP: Daily Accomodation PaymentRAD: Resident Accomodation DepositMPIR: Maximum Permissible Interest Rate.

Residents in care as at June 30, 2014 will continue under the current arrangements

From July 1 residential care operators will set prices for rooms on the basis of establishing a RAD amount for that room.

There may be different prices for different rooms in the same building reflecting the relative quality of the room and facilities available.

Room prices will be published on

www.chomes.com.au and on www.myagedcare.gov.au

The equivalent DAP option will be calculated via the MPIR that represents an annual interest amount calculated to a daily rate using the MPIR set by the government.

Further details in relation to the changes are available at www.livinglongerlivingbetter.gov.au

CAC staff are undertaking extensive training to keep up-to-date with all the new legislation

CAC is well advanced in meeting the requirements of the new legislation.

Ross PedenChristadelpihian Aged Care CEO

CAC is well advanced in meeting the requirements of the new legislation.

Changes to aged care legislation come into effect this yearChristadelphian Aged Care CEO Ross Peden explains some of the recent changes to the aged care legislation.

New terminology and acronyms: • DAP (Daily Accommodation Payment)• RAD (Resident Accommodation Deposit)• MPIR (Maximum Permissible Interest Rate)

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Wall decals installed on the doorways of Chamberlain Gardens have had a positive

impact on residents with dementia.

Staff member Sharon Mesic recently attended an education session run by Alzheimer’s Australia where there was discussion on how to distract residents who are drawn to doorways and busy traffic areas in the secure area of facilities.

A number of aged care facilities in Sweden and America had trialled the use of murals on doors, Sharon heard, so after searching on the internet Chamberlain Gardens staff discovered a company in the Ukraine that would make murals to measure for doors with a variety of outdoor scenes, or, as they chose, a book case.

The cost was minimal and the maintenance men duly put the mural up.

The murals were a huge success, as the facility no longer had residents congregating around doorways and staff were able to more easily redirect them to other activities.

The “bookcase” has confused the odd visitor and staff members as it is so lifelike, with many wanting to know where the door was now located.

Staff have had very positive feedback about this project and have shared this information with other Christadelphian Aged Care facilities.

Finding doorways to improve care

I was driving the Village bus back from a regular coffee and cake afternoon at Wyee Nursery around

three years ago when I heard one of my passengers announce: “My doctor tells me I need to walk more”.

After thinking about it for five seconds my response was: “Okay, from tomorrow and each morning after we will meet at 8am at the community centre for a 30 minute walk. Everyone is welcome.”

I placed a notice in letterboxes and to my delight five residents turned up.

Walking to a healthy futureI mentioned this idea to Christadelphian Aged Care CEO Ross Peden and he very kindly offered to supply a royal blue Lakefront Walkers t-shirt to all who walked for five days in a row.

It is great to see that our 30 minute walk has now become a habit and we have a number of new members.

There is a lot of chatter and laughter along the way. I like to try to motivate as much as possible and gave one resident a friendly “Yellow Card” recently when she was missing for a few days that week.

We occasionally walk to East Toukley for a coffee or walk on the beach, and of course have a Walkers Christmas Party each year to celebrate.

Geraldine MustchinLakefront Retirement Village Manager

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ANZAC Man

Melvin Butler has always ensured his family benefited from his strong and guiding hand.

The Ashburn House resident was born in 1922, and served as a lieutenant in the Royal Australian Navy from 1942 to the end of the war.

After the war Mr Butler was in a Kodak shop in Sydney when he bumped into Dorothy - an old friend he hadn’t seen since primary school.

They were married soon after, and moved to Melbourne where Mr Butler worked at Chemol making shampoos.

They had two children in Melbourne, then two more when they moved back to Sydney where Mr Butler managed an American oil additive company.

Mr Butler project managed the building of his house at Killara.

He and his wife loved to play tennis, and even built their own tennis court at their home, where they held many tennis parties.

He was also a keen gardener and grew his own vegetables and beautiful fruit.

Every Christmas for 65 years the family had a three week holiday at Crescent Head.

Mr Butler retired at 62-years-old and he and his wife lived with their daughter Stephanie (pictured)until they moved to Ashburn House.

Dorothy sadly passed away in August 2012.

Mr Butler enjoys life at Ashburn House where he is cared for kindly and able to see his daughter and many family members regularly.

Throughout his life Melvin Butler has always been proud of the family he raised and the career he built.

A lifetime of love

Mr Butler enjoys life at Ashburn House where he is cared for kindly and able to see his daughter and many family members regularly.

Sue GeddesRecreational Activites Officer at Casa Mia

Sue Geddes had the opportunity to improve her understanding of diversional therapy through undertaking a Diploma of Leisure and Lifestyle. She also had the added bonus of a friend to go to classes with each week – her colleague Carmen Farah – who shared her values.

Sue also undertook a dementia course and using the skills she learnt during the diploma gained a better understanding of the condition.

“No limitations are placed on the residents; I encourage them to be the best they can be. If you treat people as if they are unable to complete a task, then they won’t be able to. Instead, give encouragement and patience to allow each person to gain their full potential,” she said.

“I appreciate Christadelphian Aged Care giving me the opportunity to do the diploma. I don’t believe coming to aged care means end of life, rather the beginning of another stage of life,” Sue said.

Sue is supported by a great team of recreational officers at Casa Mia who like to “push the envelope” with the activities the residents enjoy.

She is greeted at the door with “what’s on today?” every day by the residents at Casa Mia.

Next time you visit Casa Mia, keep out of the way of the remote car races or grab a cricket bat out on the lawn and hit the ball for six!

If you treat people as if they are unable to complete a task, then they won’t be able to. Instead, give encouragement and patience to allow each person to gain their full potential.

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A helping hand to pursue further education

Staff members at Casa Mia, Southhaven and Chamberlain Gardens have taken advantage of scholarships offered by Christadelphian Aged Care.

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Carmen FarahCarmen Farah’s plan when she left school

was to work with children, but instead she found herself in office administration and customer service.

She excelled in this role, being such a people person, but when a friend invited her to undertake Certificate 4 in Community Service Carmen tagged along and hoped the course would lead to a childcare role.

She soon found this was not to be and sought an aged care facility to allow her to gain some work experience.

Carmen believes she was led by God to Southhaven, as she felt it was a godly place as soon as she walked in the door.

She saw it in her management team, head office staff and her fellow workmates, Carmen said.

Carmen completed her Certificate 4 in Leisure and Health in 2012, and this enthused her to undertake a Diploma in Leisure and Health.

“Thank you to everyone for the continued support and encouragement that is given. CAC truly supports the residents emotionally, physically and spiritually and that’s what I love about it,” she said.

Sherine SalazarSherine Salazar started work at Chamberlain

Gardens three years ago with a Certificate 3 in aged care.

She always had her sights set on completing further studies, but first wanted to learn more about the residents, especially those with dementia.

Sherine grew up with her grandparents in the Philippines so working with the residents was like having time with her family, she said.

“This gives me a good understanding of resident needs and how I can talk to them and make them laugh,” Sherine said.

After a couple of years at Chamberlain Gardens she moved into the leisure and lifestyle side of the role, and approached facility manager Leonie Talsi to request to undertake Leisure and Lifestyle Certificate 4.

Leonie organised for Sherine’s rostered days to fit around her TAFE requirements.

Sherine liked seeing the residents happy and getting fulfilment out of the activities they provided, she said.

“I would like to thank CAC for helping me out with my studies. The encouragement and support from management and staff, in particular, Sharon Mesic at Chamberlain Gardens, has been wonderful,” she said.

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My journey through the complexities of the aged care industry has brought me to my destination here at Christadelphian Aged Care.

I first became familiar with CAC through my appointment to the accreditation assessment team by the Aged Care Standards and Accreditation Agency (now the Australian Aged Care Quality Agency).

It was in this capacity as a quality aged care assessor for both the Southhaven hostel and nursing home that I had the opportunity to work with some members of the CAC operational management team with whom I share a common vision, passion and enthusiasm for quality and excellence in aged care.

In my role as Senior Manager Operations I focus on the overall clinical governance for all the facilities.

Essentially, this means achieving optimal outcomes for residents through:

• ensuring high standards of health and personal care.

• continuous improvement of service quality.• creating and maintaining an environment that supports and enhances clinical, lifestyle and care excellence.

I am confident my background in health and quality assessment has prepared me well for my new role with CAC, along with my experience as an aged care facility manager running a dementia secure unit, and a registered nurse with experience in operating theatres, mental health, cardiac, triage and aged care.

I hope with these in tow, and having assessed a number of aged care facilities throughout NSW, Victoria and the ACT, I will be able to share broad industry experiences for the benefit of the organisation overall.

To enable this, I hope to bring specific strengths to complement the diverse and specialised aged care management experiences of the CAC management team to meet the future challenges in aged care proactively, proficiently and confidently

To date, I have been visiting our homes, meeting with residents, management and staff, reviewing and monitoring care outcomes and care policies and processes.

I live in Sydney’s upper North Shore with my wife Maria and I have three daughters, all of who play in the State League competition with Netball NSW.

I coach representative netball for the Under 12s age group for the Hills District Netball Association NSW. I have an avid interest in history, travel and culture as well as sport in general.

I very much look forward to learning more about each Home and meeting members of the CAC team.

Jose Rigor recently joined Chirstadelphian Aged Care as the Senior Manager, Operations, and here he tells us why he loves using his experience to improve aged care.

Bringing experience and passion into aged care

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Getting the right information to the right person at the right time was the focus of a recent

workshop for Christadelphian Aged Care staff.

The workshop at Ashburn House explored the types of information staff required to do their jobs.

Information systems at facilities were critical in providing effective resident-centred care, staff heard.

The workshop examined how well the current information systems were being used, and explored the elements and indictors that made up an effective information system.

Staff came to understand the importance of understanding how different stakeholders required different information and why data needed to be effectively managed and passed on to the right people.

The types of information systems used in aged care vary significantly, from the very technical use of computer systems to the very simple use of a diary or a memo.

Good communication was essential, so information systems should be effectively managed and continuously improved in order to achieve appropriate and timely formal and informal communication strategies, staff heard.

Staff were encouraged to pass on strategies they had learnt regarding individualised resident care, and not to forget the little things that made someone’s day brighter or more comfortable.

Staff were encouraged to pass on strategies they had learnt regarding individualised resident care, and not to forget the little things that made someone’s day brighter or more comfortable.

Passing on the right informationStaff at Christadelphian Aged Care were recently reminded of the importance of good communication.

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Southhaven’s Year of Innovation project last year

was called “Fitting Together” and focused on ideas that would bring together residents and staff to promote laughter and joy in their lives.

The Fitting Together committee met to discuss future projects and decided a celebration of Harmony Day would represent the aims of the project perfectly.

Harmony Day is an Australian Government initiative that is held every year on March 21, and coincides with the United Nations International Day for the Elimination of Racial Discrimination.

The committee thought the project would be a great way to get everyone involved becauseSouthhaven had so many different nationalities and races amongst the staff and residents. All the hostel residents were involved in painting their own decorations and added their own influences to the concept of the day.

Residents, staff and friends from Japan, New Zealand, Lebanon, India, Sierra Leone, Fiji, Tonga and Ireland danced, spoke and sang about their home countries.

Residents and staff also made boomerangs and discussed Aboriginal culture.

Many of the residents wore orange in honour of the day, and learnt how to say “hello” in many different languages.

Parents of staff also joined in by telling their stories of why they came to Australia.

Residents and staff from the nursing home also worked together to make Harmony Day a success.

A map of the world was made where many staff placed their photos of their countries of origin.

Staff also wore their country’s traditional costume.

Physiotherapist Kanchan Dagaonkar performed a Bollywood dance, and a grandson of one of the residents performed an Irish dance that brought the house down.

“We have had many great days here at Southhaven, but this day topped the lot,” said Peter Jessing, Southhaven facility manager.

Southhaven celebrates Harmony Day

Many of the residents wore orange in honour of the day, and learnt how to say “hello” in many different languages.

Southhaven has continued its Year of Innovation project into the new year.

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The Sunflowers Cafe at Maranatha underwent a facelift recently and has

received rave reviews from both residents and visitors.

The once drab concrete area is now covered in lush green grass and the gardens have also been rejuvenated.

Many visitors walking by the cafe are also drawn in by the soft cooling sound of the new water feature.

The cafe is the “place to be seen”, according to staff at Maranatha.

While the venue has long been the central hub of Maranatha, the new refurbishments, have made it even more comfortable to sit and enjoy a cup of coffee and a meal.

Extra tables and chairs were purchased to ensure all visitors have a seat.

Sunflowers Cafe is now open six days each week from 9:30am to 2:30pm, and serves delicious light meals, coffee and cake (restricted menu on Saturdays).

New look for Sunflowers Cafe

Books bring joy to residentsMaranatha came into possession of over 500 pre-

loved large print books recently thanks to one of their dedicated volunteers.

It wasn’t until the books were delivered by another volunteer that the full magnitude of the donation was realised.

The books include romances, westerns, adventures and mysteries all covered and tagged for easy identification.

Armed with the task of clearing out unreadable small print, damaged or unused reading material, a number of volunteers tidied, cleared and restacked for days on end until there appeared rows of organised literary gems for residents to enjoy.

Maranatha will also become the proud owner of a library trolley due to the generous donation of the fundraising committee

This will be staffed by additional volunteers who will visit all residents weekly to offer book options and one-on-one chats.

Maranatha would like to thank all their wonderful volunteers for this exciting new project.

The generous fundraising committee have purchased a library trolley so books can be easily delivered to residents.

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The aims and aspirations of Dorcas have remained the same over the many decades

since it formed, said long-time member Joan Wing.

The money from any fundraising activity was always used to provide residents with items which provided for a more homely environment, such as televisions, outdoor settings, paintings, resident Christmas presents, books, puzzles, movies, the the Forget-Me-Not garden and more.

Each Christadelphian ecclesia had their own Dorcas groups which came together as the Combined Dorcas to work on the Sale of Work.

About 30 years ago the committee agreed to modernise the name to the Spring Fair - which was very scandalous at the time - but the name stuck and the younger generation always gave you a puzzled look if you mentioned its original name, Joan said.

One memorable year an auction had been advertised to be held at the fair, and a lot of interest had been shown in the items available.

However, on the day it rained so much the fair had to be moved to Shaftesbury Rd ecclesial hall in Burwood.

Wet people stood shoulder to shoulder in the hall, and it was absolute chaos, Joan said, but more money was raised at that fair than any other year.

Despite the threat of wind and rain over the years there was mostly fine weather on fair days, and many people from the local communities gathered together to enjoy the enticements and each others company.

The day of the fair is always a lot of work, but Joan loved every minute of it, she said.

“I got to chat to everybody, and catch up with friends that I hadn’t seen since the last Sale of Work,” Joan said.

The Spring Fair will be in hiatus this year due to the renovations at Southhaven, but will be back in 2015.

Love, laughter and hard workMembers of the Dorcas group recently gathered to reminisce about the “good old days” and all the hard work they have put in over the years to help out CAC’s residents.

Ridgeview Family DayMarch, 2014

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I am delighted to be able to give you an update on the progress

of CAC’s negotiations on our new Enterprise Agreements (EA).

By way of background, an EA contains the terms and conditions that are to apply to employees. CAC has had a three year EA in place since 2010. With the expiry of our EAs we took the opportunity to rework both the general services and nurses EAs into much more user friendly documents. Together with the NSW Nurses and Midwives Association (NSWNMA) branch we concluded the bargaining process concerning the Christadelphian Homes Ltd (Nurses Employees) and the NSW Nurses and Midwives Association Enterprise Agreement 2013. The following changes were put in place:

• 3 Year Term (2013 – 2016). • Yearly wage increases of 2.5%.• Allowances to increase each year by the same percentage as the wage increase.• 2013 wage increase to commence from the first full pay period on or after October 1 2013.

• RN Level 1 Pay Points collapsed from 8 to 6 pay points• Employer appointed AIN Team Leader wage rate 5% higher than the AIN thereafter rate of pay• New employer appointed position - enrolled nurse specialist.

In true CAC style, our management team agreed to retain several clauses:

• Long service leave accumulates at a rate that is higher than the provided for under the Long Service Leave Act 1955 (NSW). The Agreement also retains the right for employees to be paid accrued long service leave on termination after five years service. This is not provided for in the Long Service Leave Act 1955 (NSW).

• The additional public holiday that is no longer included in the Nurses Award 2010 has been retained in the 2013 EA.

• The in charge allowance has been retained in the 2013 Agreement and is not provided for in the Nurses Award 2010.• The casual loading remains at the higher rate of 25%. The

casual loading would otherwise be 23.83% in 2013.

• Study/examination/conference/professional development.This condition retained and is not provided for in the Nurses Award 2010. The votes were counted on the January 31, 2014 and we received a 76% YES vote. The Nurses Agreement has been lodged with the Fair Work Commission (FWC) for approval. The FWC will compare the 2013 Agreement to the Modern Award and appropriate pay rates for the classifications contained in the 2013 Agreement. Part of the review process conducted by the Fair Work Commission is to compare the EA to the Modern Award that would otherwise cover your employment.

To pass this comparison test, the EA must result in an employee being better off overall. If FWA is satisfied the Agreement will be approved and will come into force. CAC has provided the Health Services Union (HSU) with a copy of the new, user friendly version of the Agreement. The HSU committed to providing CAC with feedback and a log of claims by March 28, 2014. We are hoping to run information sessions as soon as possible after that.

Alision Bolton - HR Manager

Enterprise agreement unveiled

CAC staff members Manjukharel Kharel and Imelda Co counted the votes on the new Enterprise Agreement.

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Ashburn House

Ashburn House is a modern facility designed to create a

living environment that not only encourages a healthy and active lifestyle, but one that feels like home. The facility is located in the Sydney northern suburb of Gladesville, close to Looking Glass Bay and Banjo Patterson Park.

Ashburn House incorporates the latest innovative design concepts and modern technologies to provide personalised care within a peaceful and secure environment. The facility has also implemented resource and energy efficient initiatives including solar hot water and rainwater storage for gardens.

AccommodationAshburn House offers a range of accommodation and care services to meet the various needs of those seeking assisted

living. All rooms are stylishly furnished and fitted with modern inclusions such as air-conditioning, wireless internet access and LCD televisions.

FacilitiesSurrounded by landscaped gardens and well-appointed courtyards, there is plenty of space for residents to stroll the grounds or enjoy a barbecue with family and friends.

Inside there is a choice of several comfortable lounge areas furnished with quality decor and modern fittings. Residents can choose to socialise with family or friends or take advantage of the numerous other amenities which include:

• Theatre and function area• Cafe and outdoor dining area• A well stocked library• Hairdressing salon• Craft and exercise room

A little bit of extra careServicesTo complement the 24-hour nursing care at Ashburn House the entertainment and activities are designed to enhance the quality of life of all our residents and maximise their mental and physical well being. We understand that companionship is important to our residents and seek to offer activities that fulfill their social needs.

The staff at Ashburn House are very helpful and competent. They offer good care to the residents and good interaction with the GPs.

- Charbel Badr (GP), Hunters Hill Medical Practice

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Enterprise agreement unveiled

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Casa Mia

Casa Mia Aged Care is located close to the banks

of Salt Pan Creek in a quiet neighbourhood in Padstow. The facility offers residents an exceptional level of care that comes from dedicated and caring staff and a commitment to enriching the lives of all our residents.

Meaning “My House”, Casa Mia is a place residents are comfortable to call their home.

Professional nursing staff are on duty 24 hours a day to care for our residents in a supportive environment and encourage them to take advantage of all facilities and services so they can enjoy their life to the full at Casa Mia.

FacilitiesCasa Mia opens out to an expansive lawn and garden with a covered entertainment area. Residents and their families can take advantage of the barbecue facilities or just enjoy the

outdoors with their loved ones in a corner of the garden.

ServicesTo complement the 24-hour nursing care at Casa Mia the entertainment and activities are designed to enhance the quality of life of all our residents and maximise their mental and physical well being. We understand that companionship is important to our residents and seek to offer activities that fulfil their social needs. These include:

• Regular bus outings• Onsite hairdresser• Entertainment and activity

programs• Multi-denominational church

services

Residents are free to choose their own doctor or we can advise them of visiting doctors. Along with 24-hour nursing care, Casa Mia also offers a variety of allied health services.

There’s no place like home

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Sue, what a pleasure it has been working with you. Thank you for teaching me what you have - I walk out confident and competent. I wish you all the best.

- Anna, Meadowbank TAFE 2013 student

My mother, Joyce, enjoyed the concert today. The music and singing really enabled Mum to be more happy and Sue really helped her interact with other residents.

- Carol Sprought, daughter

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Chamberlain Gardens

Chamberlain Gardens Aged Care is located at Wyoming

on the Central Coast. This modern facility backing onto Niagara Park Reserve is in a private and secure location and enjoys attractive views of the Australian bush.

The facility has 24-hour professional nursing care and provides care services tailored to the specific needs of each resident.

FacilitiesThis modern facility also features:

• Landscaped gardens and courtyards

• Well-appointed lounges and quiet areas with modern decor

• A well-stocked library• Hairdresser on site• A chapel with multi-

denominational services

ServicesTo complement the 24-hour nursing care at Chamberlain Gardens the entertainment and activities are designed to enhance the quality of life of all our residents and maximise their mental and physical well being. We understand that companionship is important to our residents and seek to offer activities that fulfil their social needs. These include:

• Regular bus outings• Allied health services such

as dental, physiotherapy and podiatry

• Diversional therapy, entertainment and activity programs

• Volunteer program• Pastoral care services

offering emotional and spiritual support to residents and their families.

Dedicated care on the Central CoastThe last five months of mum’s life were very difficult for her, myself and the staff. The staff were simply outstanding and never wavered from the challenges put in front of them. On behalf of myself and my husband I can truly say that words are not enough to express our sincere thanks and gratitude.

- Mrs Nona Beard,Narara

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Lakefront Retirement Village

Situated on the shores of Tuggerah Lake, Lakefront

Retirement Village in Canton Beach is one of the most sought after retirement locations on the Central Coast.

The stunning natural surrounds provide an ideal environment for a stimulating and active lifestyle, with plenty of opportunities for fishing, boating, picnics, barbecues and walks through the surrounding national park.

Only minutes from Toukley and Lake Haven Shopping centres, residents at Lakefront Village have all the nearby conveniences one could need, along with the exceptional facilities on offer in the village itself.

Residents enjoy the covered heated pool and a modern community centre that is the central hub of activity in the village.

The comfort and safety of

residents is paramount at Lakefront Village.

The manager is onsite and with caretakers on call 24 hours a day residents have peace of mind knowing highly experienced staff are taking care of their needs.

Lakefront Village offers you recently renovated two-bedroom self-care independent living units for couples or singles.

These units have modern inclusions needed for a comfortable and leisurely lifestyle.

One of the special features includes a spacious lounge and dining area looking out onto a private garden courtyard or bushland view.

Lifts are in place, giving easy access to the upper and lower levels of independent living units (no use of stairs is necessary).

Each apartment is equipped with a 24-hour emergency call system

A relaxing lifestyle by the watershould any problems arise.

The comfort and safety of residents at Lakefront Village is a priority at all times.

My daughter asked me if I would like to go for a holiday, andI said why? I have a beautiful unit surrounded by trees and gardens, and I have my meals prepared. I was already on holiday at Lakefront.

- Resident

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Maranatha Aged Care

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Maranatha Aged Care

Maranatha is nestled among neatly maintained gardens

in the northern Brisbane suburb of Kallangur in Queensland.

The integrated care site hosts a 52 unit village, a nursing home for high dependency residents and a hostel for those who require a lower level of nursing care. This design allows an easy transition as the dependency needs of our residents change over time.

Professional nursing staff are on duty 24 hours a day, and provide care services tailored to meet the needs of each individual resident with compassion and dignity.

FacilitiesAlong with the attractive gardens located within the village, Maranatha also has a productive orchard, vegetable and herb gardens and a delightful sensory garden. Many residents take the time to stroll, relax and enjoy the scents and colours, which help stimulate memories and senses.

Outdoor functions such as barbecues and birthday parties are regularly held in the screened rotundas, and the delicious aroma of freshly brewed coffee at the Sunflower Cafe draws a steady stream of residents and visitors to enjoy its light refreshments.

ServicesVolunteers and pastoral carers provide companionship and help with many of the activities, which contributes to Maranatha’s friendly atmosphere.

The entertainment and activities that complement the nursing care are designed to enhance the quality of life of all our residents and maximise their mental and physical well-being.

These include:

• Allied health services• Hairdresser• Bus outings with wheelchair

access

Enjoy the golden years in Queensland• Multi-denominational church

services• Diverse activity programs

We understand that companionship is important to our residents and seek to offer activities that fulfil their social needs.

Over the past 13 years, the team at Maranatha have supported me through many of my life challenges. These guys are like my family and I always wake up looking forward to going to work. - Kerry Kennedy, Maranatha administration

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Ridgeview

Ridgeview Aged Care is located at Albion Park in the

Illawarra region. This modern facility is situated in the foothills of Budderoo National Park in a quiet residential community and enjoys attractive mountain views.

The facility has 24-hour professional nursing care and provides services tailored to the specific needs of each resident with compassion and dignity.

FacilitiesThis modern facility also features:

• Landscaped gardens and delightful courtyards with barbecue facilities

• Well-appointed lounges and quiet areas

• Private function area• Well-stocked library• Internet cafe• In-house resident laundry• Hairdresser onsite• Chapel with multi-

denominational services

ServicesTo complement the 24-hour nursing care at Ridgeview, the entertainment and activities are designed to enhance the quality of life of all of our residents and maximise their mental and physical well-being.

We understand that companionship is important to our residents and seek to offer activities that fulfill their social needs. These include:

• Regular bus outings that include wheelchair access

• Allied health services such as dental, physiotherapy and podiatry

• Diversional therapy, entertainment and activity programs

• Volunteer program offering activities and social support

Mountain views in the Illawarra

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In the almost three years Mum spent in her new home, she was always beautifully cared for by all the staff. From the nurses who went beyond the call of duty, to the kitchen providing lovely home cooked meals, the laundry staff, the cleaners, RAOs and physio aides. Dementia is not an easy condition but Ridgeview certainly made it easier for me.Thank you from the bottom of my heart.

- Lynne Savage, daughter

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Southhaven

Southhaven Nursing Home and Hostel emerges from the

bushland of Salt Pan Reserve, on the banks of Salt Pan Creek in Padstow Heights. This stunning natural setting creates a living environment residents feel comfortable to call their home.

As an integrated care facility, the Southhaven site hosts both a nursing home for high dependency residents and a hostel for those who need a lower level of care. This design allows an easy transition as the needs of our residents change over time.

AccommodationSouthhaven Nursing Home provides accommodation for those who are physically-dependent or frail-aged who need high dependency full-time nursing care.

The hostel also offers low dependency care for residents who require some assistance with daily activities but still maintain a certain level of independence.

FacilitiesThe bushland setting is important to Southhaven, from the native gum trees that surround the village, to the exotic palms that provide shade in the summer. Residents enjoy the outdoor gardens on their own or with family and friends while taking advantage of the barbecue facilities.

The facility was built with the welfare of our residents in mind, and includes subtle features to assist in orientation and a sense of stimulation. Various lounges and communal areas around the facility are designed for indoor games or for the residents to enjoy quiet times conversing with friends and family.

ServicesResidents at Southhaven enjoy a busy calendar of events designed to promote an active and healthy lifestyle and encourage social interaction.

Enjoy a peaceful life in a bush settingMay I take this opportunity to thank you and your staff for the wonderful transition you have given my Mum Joan to the next phase of her life. She is so very happy in her new surroundings and the improvement in her condition, both medical and psychological, has been amazing in the short three weeks she has been with you. We look forward to a long and happy relationship with Southhaven.

- Michael Tie, Illawong

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Types of care

Low care caters for residents who require some assistance with activities of daily living and still maintain a certain level of independence. Nursing care is on hand if required. All meals and laundry services are provided and staff are available 24 hours a day. You must be assessed by the Aged Care Assessment Team (ACAT) and be deemed to require this level of care in order to be eligible for accommodation. In certain circumstances, care can be increased allowing for resident “ageing in place”.

Low care

Booked accommodation at all CAC facilities is available for those seeking short-term respite care for both high and low care. You must be assessed by ACAT and be deemed to require respite care in order to be eligible for accommodation.

Special care units are designed to give residents the best quality of life, supporting those with various forms of dementia in a safe and secure environment.

Special care units

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High care caters for those who require full-time nursing care. Qualified nursing staff are available 24 hours a day.

Eligibility for entry into all of our residential aged care facilities is determined by the facility manager, following an ACAT assessment that is required to deem this level of care is needed.

Ashburn House also offers a number of high care extra service places for those seeking a premium, assisted living experience.

High care

Respite care

High Dependency Care

High care

How to apply for low or high care placement

1 Aged Care Assessment Teams can be contacted through most public

hospitals. An Aged Care Client Record (ACCR) is required by all those applying for care and accommodation. www.agedcareaustralia.gov.au

2 Complete a Christadelphian Aged Care Application form. These are available

by calling 9782 6000 or download a copy from the website www.chomes.com.au

3 Complete an Aged Care Assets Assessment from Centrelink www.

centrelink.gov.au or Department of Veterans’ Affairs www.dva.gov.au 4 If applicable, a copy of enduring

power of attorney and/or guardianship documents.

5 Submit these documents to the facility manager who will discuss your needs

and current availability of accommodation.

Living in one of our independent living units is just like living in your own home, except you can forget about mowing the lawn, collecting the mail or worrying about maintenance problems - we do it all for you. These are just a few reasons why residents have chosen to enjoy the best years of their life in such a relaxing location.

Residents of our serviced apartments enjoy all the facilities Lakefront Village has to offer, maintaining an independent lifestyle without the hassle of household chores.

An ACAT assessment is not required for independent living.

Independent living - Lakefront Village

Independent living loan and license arrangements - Lakefront Village

CAC operates under a loan/license agreement which permits you to occupy the premises, but you do not own the premises. New residents are granted a 99 year lease which is registered at the Land Titles Office.

You pay an ingoing contribution in the form of an interest free loan. You also pay a recurrent levy on a fortnightly basis. Recurrent levies are 30% of the single aged pension rate for singles and 35% for couples.

The recurrent levy covers all expenses and services of the village including maintenance of lawns, gardens, pathways and trees, exterior maintenance and upkeep of the village property, electricity to common areas, full replacement building fire insurance policy (excludes personal contents), normal use of the emergency call system, public liability and workers compensation insurance, all council rates and charges, village bus and administration of the village.

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Christadelphian Aged Care11 Queensbury Rd, Padstow Heights NSW 2211

P.O. Box 690, Riverwood NSW 2210Phone: (02) 9782 6000 Fax: 9782 6005

E: admin@chomes.com.au

11 Queensbury Rd, Padstow Heights NSW 2211(NH) Ph: (02) 9782 6010 Fax: (02) 9782 6011E: admin@chomes.com.au(Hostel) Ph: (02) 9782 6030 Fax: (02) 9782 6031E: admin@chomes.com.au

Southhaven Nursing Home and Hostel

Casa Mia 28 Alma Rd, Padstow NSW 2211Ph: (02) 8707 6010 Fax: (02) 8707 6052E: admin@chomes.com.au

Ashburn House20-34 Ashburn Place, Gladesville NSW 2111Ph: (02) 8876 9200 Fax: (02) 8876 9210E: admin@chomes.com.au

Chamberlain Gardens53-67 Chamberlain Rd, Wyoming NSW 2250Ph: (02) 4329 8000 Fax: (02) 4329 8001E: admin@chomes.com.au

Ridgeview Aged Care95 Daintree Drive, Albion Park NSW 2527Ph: (02) 4235 7600 Fax: (02) 4235 7650E: admin@chomes.com.au

Lakefront Retirement Village1 Village Way, Canton Beach NSW 2263Ph: (02) 4305 3650 Fax: (02) 4396 3778E: admin@chomes.com.au

www.chomes.com.au

Maranatha1582 Anzac Ave, Kallangur QLD 4503Ph: (07) 3482 5333 Fax: (07) 3886 3889E: admin@chomes.com.au