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Perfact’s Revamp Increased its Document Handling Capacity by 500% and Doubled its Turnover !

Overview: • Customer Name

o Perfact Color Digital Prints Private Limited

• The Challenge

o Meet the print and photocopy volume of 

100,000 per month

o Develop the business of printing large posters

o Eradicate costly wrong printouts of color

documents

o Decrease labor cost by improving work

processes

• The Solution

o imageRUNNER 105

o imageRUNNER C3200o BJW 7200

• The Results

o imageRUNNER 105 helped double the turnover

o Made extra revenue from printing of large

posters

o Print preview feature prevented wrong printouts

of color documents

o Streamlined the printing process to reduce cost,

increase efficiency and improve security

 “The imageRUNNER 105 has been the foundationstone of my business expansion. They have

raised the document-handling capacity of ourcompany by more than 500 per cent.”  

Ashwani AryaDirector

Perfact Copy Digital Prints Private Limited

Business Overview

Perfact Copy services (now Perfact Color Digital Prints Pvt. Ltd.) opened its doors 12 years ago, with a startup capital of Rs.500,000. Today, Perfact has a 70- strong team consisting of motivated and talented graphic designers and well-

qualified team leaders holding MBAs. Its annual turnover has grown to Rs.100 million.

Perfact is a documentation service provider to a slew of major clients, such as the Confederation of Indian Industry (CII),the Max New York Life Insurance Co. Ltd. (MNYL), the National Institute of Sales (NIS) and the Delhi Metro RailCorporation (DMRC). Perfact focuses on customised printing of conference documentation, tutorials, user manuals,brochures and project reports. Recently, the company also took the plunge into the rapidly expanding market of outdoorposter printing.

It has a strong infrastructure in that it owns its own building and equipment and employs its own manpower. Thecompany’s directors, Mr. Ashwani Arya and Mr. R B Jain are both electrical engineers and have previous experienceworking for Xerox.

The Challenge 

Perfact’s needs are typical to any outsourcing documentation company:

• To meet a print or photocopy volume of almost 100,000 daily.

• Color printing requirement to the tune of 1,000 copies per day.

• Poster printing on heavy paper of up to 500 posters a day.

• No time allowance for breakdowns.

• Short deadlines.

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The need to meet these requirements was vital, as Perfact’s printing and copying requirements were growing by leaps andbounds.

Perfact faced several challenges. First, the Xerox products they were using; DC-470, DC-12 and 3030, could only processup to 50,000 copies per day.

Second, color printing was very expensive and time-consuming. At times, some of the printouts were wrong. The current

machines have no preview facility and so the machine operator could not stop the incorrect printouts before physicallyprinting them.

Third, the print jobs were handled by a computer operator sitting in the office with machine operators. Since the machineoperators were not familiar with the workings of the computer, the computer operator had no choice but to stay with themachine operators, working late hours and being paid extra time.

The Solution Canon proposed several solutions to improve the situation.

BJW 7200:Perfact opted for the BJW 7200 wideformat printer. These machines not only produce high quality work, but they are ableto do it fast. As a result, Perfact was able to process and create about 250 posters per day. The company is now also usingthe machine for printing large posters for outdoors and has even begun attracting large companies for these jobs. Because

of this single machine, Perfact has been able to bring in an extra Rs.500,000 per month, offering customers large posters.

Two imageRUNNER 105:With a print speed of 105 pages per minute per unit, two units of imageRUNNER 105 combined enabled Perfact to producemore than 1 lakh (100,000) copies per day without breakdowns. This helped Perfact to increase its billing to customers andturnover doubled in just one year.

 “The imageRUNNER 105 has been the foundation stone of my business expansion,” said a very pleased Mr Arya, Director

of Perfact, “They have raised the document-handling capacity of our company by more than 500 per cent.” 

imageRUNNER C3200:Looking at the increasing color requirement, Canon proposed the machine imageRUNNER C3200 which was capable of handling about 3,500 prints per day at the high speed of 32 prints per minute. This speed enabled them to meet customerdemand for quick turnaround time of color documents.

Mail Box Utility:The mailbox feature on the imageRUNNERs has streamlined Perfact’s printing process to reduce cost, increase efficiencyand security.

First, the computer operator stores the print jobs in the imageRUNNERs’ mailbox where the machine operator can previewand print the document later. Thus, the computer operator does not have to be in the office to send print jobs to themachine operator, resulting in shorter working hours. The computer operator’s salary is, therefore, reduced substantially.

Second, the mailbox’s print preview facility on the imageRUNNERs has also enabled the machine operators to stopunwanted prints and thus reduced the printing cost considerably.

Third, with mailbox facility, even the operators could print the jobs without engaging the computer, thus increasing thesecurity of the data in the computer.

Decreased Downtime and Increased Reliability:The time saved by these faster machines resulted in shorter working hours and thus lower salary payout to employees.Perfact has also become more consistent as the machine breakdown time is much shorter. This consistency has enhancedPerfact’s reputation and the company is now able to confidently bid for more business from existing customers as well asbid for new customers.

Perfact is confident of Canon technology and is ready to go with more Canon products to meet its sure-to-be-increasingdocumentation needs in the near future.

The Results 

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• imageRUNNER 105 helped double the turnover BJW 7200 developed the business of printing large posters

• imageRUNNER C3200’s high speed of 32 prints per minute helped meet customer demand for color documents

• The mailbox feature on the imageRUNNERs streamlined the printing process to reduce cost, increase efficiency

and improve security

• Perfact’s reputation and business improved as they deliver consistent and timely service to their clients