capabilities statement ibex it business expertsibex it business experts is a sba certified 8(a) and...

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IBEX IT Solutions IBEX IT Business Experts is a SBA Certified 8(a) and Woman Owned Small Business with over 17 year of experience in delivering Information Technology solutions. At IBEX we are responsive! We provide consistent high quality IT for our Corporate, Healthcare, Government & DOD organizations who rely on us to quickly respond to their needs. We serve as a knowledgeable business resource to provide consultative and strategic answers and solutions to technical challenges. We are known in the industry as a trusted business partner. IT Software Implementation Configuration Management Modification Application Integration Maintenance/Support Licensing Training IT Services Content Development/ Training Process Improvement Program Management Project Management Programming Web Development Systems Engineering Help Desk Support Health IT/EMR Rollouts MISSION To provide top Information Technology expertise and tailored solutions to strengthen the environment within organizations. We lead with transparency to foster open communications, exceed expectations and deliver our partners with results. DIFFERENTIATORS PROCESS IMPROVEMENT/CERTIFICATIONS ITIL (IT Infrastructure Library) - IT SERVICE MANAGEMENT ISO 20000-1: 2011 ISO 27001: 2013 COBIT5 (Control Objectives for Information and Related Technologies) ENTERPRISE GOVERNANCE TOGAF - The Open Group Architecture Framework ENTERPRISE ARCHITECTURE PMP (Project Management Professional)/ PRINCE2 (Projects in Controlled Envrionrments) Capabilities Statement IBEX IT Business Experts www.IBEXPartners.com | [email protected] CORE COMPETENCIES IT Training, Content & Certification - ILT, eLearning IT Support - Integration, Programming, System Admin IT Process Improvement - Assessment, Roadmap Health IT - Integration, Consulting & Go-Live IBEX is a provider of professional development and process improvement consulting and education solutions. The foundation of our offerings are specialization in the areas of IT Service Management, Enterprise Governance, Project Management and IT Security Management. Our focus is on supporting and promoting world-renowned, industry recognized frameworks and standards. In doing so we help our clients develop world- class, business centric IT Services and business change environments. With a global reach we can provide your organization with innovative solutions to help navigate your business to tangible and measurable improvements through direct consultancy engagements or training and education services. IBEX is an Accredited Training Organization and Accredited Courseware Provider; holding accreditations with: APMG, EXIN, Loyalist, PEOPLECERT and PMI. DIFFERENTIATORS

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Page 1: Capabilities Statement IBEX IT Business ExpertsIBEX IT Business Experts is a SBA Certified 8(a) and Woman Owned Small Business with over 17 year of experience in delivering Information

IBEX IT SolutionsIBEX IT Business Experts is a SBA Certified 8(a) and Woman Owned Small Business with over 17 year of experience in delivering Information Technology solutions.

At IBEX we are responsive! We provide consistent high quality IT for our Corporate, Healthcare, Government & DOD organizations who rely on us to quickly respond to their needs.

We serve as a knowledgeable business resource to provide consultative and strategic answers and solutions to technical challenges. We are known in the industry as a trusted business partner.

IT Software Implementation Configuration Management Modification

Application Integration Maintenance/Support Licensing Training

IT Services Content Development/Training Process Improvement Program Management Project Management Programming Web Development Systems Engineering Help Desk Support Health IT/EMR Rollouts

MISSION

To provide top Information Technology expertise and

tailored solutions to strengthen the environment

within organizations. We lead with transparency to

foster open communications, exceed expectations

and deliver our partners with results.

DIFFERENTIATORSPROCESS IMPROVEMENT/CERTIFICATIONS ITIL (IT Infrastructure Library) - IT SERVICE MANAGEMENT

ISO 20000-1: 2011ISO 27001: 2013COBIT5 (Control Objectives for Information and

Related Technologies) ENTERPRISE GOVERNANCE

TOGAF - The Open Group Architecture Framework

ENTERPRISE ARCHITECTURE

PMP (Project Management Professional)/ PRINCE2 (Projects in Controlled Envrionrments)

Capabilities StatementIBEX IT Business Experts

www.IBEXPartners.com | [email protected]

CORE COMPETENCIESIT Training, Content & Certification - ILT, eLearningIT Support - Integration, Programming, System Admin IT Process Improvement - Assessment, RoadmapHealth IT - Integration, Consulting & Go-Live

IBEX is a provider of professional development and process improvement consulting and education solutions. The foundation of our offerings are specialization in the areas of IT Service Management, Enterprise Governance, Project Management and IT Security Management. Our focus is on supporting and promoting world-renowned, industry recognized frameworks and standards. In doing so we help our clients develop world-class, business centric IT Services and business change environments. With a global reach we can provide your organization with innovative solutions to help navigate your business to tangible and measurable improvements through direct consultancy engagements or training and education services. IBEX is an Accredited Training Organization and Accredited Courseware Provider; holding accreditations with: APMG, EXIN, Loyalist, PEOPLECERT and PMI.

DIFFERENTIATORS

Page 2: Capabilities Statement IBEX IT Business ExpertsIBEX IT Business Experts is a SBA Certified 8(a) and Woman Owned Small Business with over 17 year of experience in delivering Information

Training CapabilitiesClient-site and Public Class Training

Self paced onlineE-learningVirtual Instructor-led Training

NAICS:

Headquarters Location3295 River Exchange Drive, Suite 212, Sandy Springs, GA 30092Phone: 678-752-7542 x101 Email: [email protected] www.IBEXPARTNERS.COMSatellite Locations: Washington, DC; Huntsville, AL; Pittsburgh, PA

Corporate Profile

www.IBEXPartners.com | [email protected]

CERTIFICATIONS

SBA Certified 8(a) - March 2015 - March 2024

MBE - NMSDC: ATO2811 Exp.1/31/2016

WBE - WBENC: 2005123938 Exp.1/31/2016

WOSB/EDWOSB - WBENC: WO30166

Exp.1/31/2016

DBE/GDOT: 2014-0411

Main Point of Contact

Mrs. Tracey Grace, President & CEO

Sandy Springs, GA

[email protected]

678-752-7542 X101

PAST PERFORMANCEDOD/TSA/Federal Air Marshal Service

Contract: 1 Year - 4 Year Option

FAMS Training

Start: 08/01/2015 End: 9/1/2019TENET HEALTHCAREContract: IT Process Improvement & Training

Start: 10/2013 End: Ongoing Overall

NASAContract: Management Consulting/Training

Start: 04/06/2015 End: Ongoing Overall Name: AMAZON.comContract: IT Programming & Ecommerce Design

Start: 3/1/2014 End: Ongoing Overall

DUNS: 078584527 CAGE: 6DRY3

Learning CreditsIBEX Learning Credits secure your training dollars for the future. Schedule your training when you need it and benefit from volume discounts. You get an IBEX dedicated Education Advisor and Class Registrar to make the training process easy!Learning Credits can be used for:- Technical Training

- Content Development - Conferences- Certification Training & Exams- ONSITE, Virtual or Elearning

511210 SW Publishers519190 All Other Info Svcs541511 Custom Computer Programming Svcs541512 Computer Systems Design Svcs541519 Other Computer Related Svcs541611* Admin Management and Gen Man Consulting Svcs 611420 Computer Training611430 Professional and Management Development Training

Instructional Design/LMS Integration

Vendor Training AppleAvayaAmazon Web Services CiscoCitrixCompTiaEMC HadoopIBM JuniperMicrosoftOraclePalo AltoRedHatSAPVMWare

TechnologyTrainingBig DataCloud Computing Cyber SecurityData Storage DatabasesDesktop PublishingEnterprise Architecture Mobile Application Dev NetworkingProgrammingVirtualizationWeb Design

Busines/Management Training AgileBusiness AnalysisBusiness Continuity/Disaster Recovery Business IntelligenceBusiness Process Management COBIT 5 ISO 20000-1: 2011ISO 27001: 2013ITILLeadership DevelopmentPrince 2Project Management Professional

IBEX Training Solutions