capability assessment model (dcam ) overview · the mechanism for edm implementation. stakeholder...
TRANSCRIPT
Copyright © 2018 EDM Council Inc. www.edmcouncil.org
ENTERPRISE DATA
MANAGEMENT COUNCIL
DATA CAPABILITY ASSESSMENT MODEL
(DCAM ) OVERVIEW
Confidential Copyright © 2018 EDM Council Inc. Page 2
DATA CAPABILITY ASSESSMENT MODEL
An Innovative Approach to Data Management
DCAM is structured to define and measure capability – the
definition of precisely what is required to develop, implement
and sustain data management program
How the model is designed
• Model is made up of 8 components.
• Each components is made up of a series
of capabilities
• Each capability is made up of a series of
sub-capabilities
• Each sub-capability is defined by a series
of objectives
• All supported by artifacts of evidence
Component (8)
Capability (36)
Sub-Capability (112)
Objectives (306)
Based on Collective Industry Experience
• Synthesis of research and analysis among
practitioners since formation of EDM Council
(case studies, regulatory pressure,
collaborative research)
• Involves the integration of
• Data Management Strategy
• Program Design
• Organizational Change
• Dedicated Funding
• Data Engineering
• Technology Architecture
• Governance
• Collaboration
• Aligns with organizational mandate (practical,
works in real world, understandable by non-
specialists, based on collaboration, structured
for continual improvement)
Confidential Copyright © 2018 EDM Council Inc. Page 3
DATA CAPABILITY ASSESSMENT MODEL
• Unique identification of “things” (products; customers; entities, transactions; etc.)
• Assignment of precise definition of meaning (unambiguous, shared, agreed)
• Data discovery via the development of comprehensive inventories (where data resides)
• Identify and develop essential skill-sets, executive support; stakeholders, etc.
• Ensure that data governance is enforceable (authority)
• Drive culture change - sanctioned by executive management, based on standards,
harmonized across the lifecycle, governed by policy and monitored by audit
Data Fit-for-Purpose: Data Quality
Collaboration: Cross Organizational Discipline
Management of Content: Identify, Define, Locate
Establishing the Program: Build and Sustain
• Establish formal discipline of best practice for data quality
• Clear assignment and accountability for quality assurance
• Minimize manual processes/maximize automation
• Business driven technology enabled operations driven
• Partner and align with technology (dotted line relationship)
• Collaborate with enterprise control functions
Foundational Tenets
Confidential Copyright © 2018 EDM Council Inc. Page 4
DCAM MODEL STRUCTURE
Confidential Copyright © 2018 EDM Council Inc. Page 5
DATA CAPABILITY ASSESSMENT MODEL
The justification for the data management program.
The mechanism for ensuring sufficient and
sustainable capital. The approach for measuring the
costs and benefits of EDM
The mechanism for EDM implementation. Stakeholder
engagement. Communications program and education
on the concepts of data CONTENT management.
Engagement model and operational routines
The rules of engagement for implementation of the data
management program. The focus is on implementation
of policies, standards and operational procedures
necessary to ensure that stakeholders “behave”
The “design of information content” including the identification of data
domains, establishment of taxonomies, alignment with contractual
obligations, documentation of metadata and designation of CDEs
The “design of physical architecture” including the
platforms and tools in support of data management
implementation. This is domain of IT and defines how
data is acquired, stored, integrated and distributed
Deliver to business users data that is fit-for-purpose.
The goal is data that users trust and have confidence
in to be exactly what they expect it to be without the
need for reconciliation and data transformation
Coordination of the components into a cohesive
operational model; ensure that controls are in place
for consistency across the lifecycle; align with
organizational privacy and security policies
Defines the long term goal of the data management
program. The blueprint to gain internal alignment
among stakeholders and to define how the organization
will approach the management of data content
Confidential Copyright © 2018 EDM Council Inc. Page 6
DATA CAPABILITY ASSESSMENT MODEL
Data
Governance
Component
Data governance structure is
created.
Content governance is defined
Policy/standards are written and
approved
Program governance controls
are in place
Technology governance is
aligned
Cross-organizational enterprise
data governance is aligned
Program governance is
operational
Capability
Policy and standards have been reviewed and
approved by relevant program stakeholders
Policy and standards are written and complete
Policy and standards have been reviewed and
approved by senior executive governing bodies
Sub- Capability
Policy/standards are developed in collaboration with (business, technology and operations)
Policy and standards are complete and verified
Policy and standards are in alignment with Data Management Strategy
Policy and standards have been shared and reviewed by relevant stakeholders.
Feedback from stakeholders incorporated into the final version of the policy and standards
Policy and standards have been validated and approved
Policy/standards submitted to the organizational governance mechanism for evaluation
Policy and Standards have been approved
Objectives
Documented policy and standards (cross-border, privacy, data acquisition, entitlement,
access, data retention, quality control process, training, data content, data format)
Distribution lists, e-mail thread (stakeholders and governance committee), stakeholder
approvals, meeting notices and minutes, governance committee approval, internal memos
Sample Artifacts
Sample Artifacts
Confidential Copyright © 2018 EDM Council Inc. Page 7
DATA CAPABILITY ASSESSMENT MODEL
Sub-Capability
Statement
Advice from an Audit
Perspective
Essential Questions
Required Artifacts as
Evidence of Adherence
DCAM Description and
Objectives
Scoring Guidance
Confidential Copyright © 2018 EDM Council Inc. Page 8
DATA CAPABILITY ASSESSMENT MODEL
Questions Framed in Requirements to Achieve Capability (“5”)
DCAM SCORING
Confidential Copyright © 2018 EDM Council Inc. Page 9
CROSSING THE CAPABILITY CHASM
The “leap” from developmental capability to
defined capability is the most difficult
challenge
1.
Developmental Engagement underway
Defined Performed and verified
Business users active; LOB management engaged; requirements verified;
responsibilities defined and assigned; policy and standards exist; routines in
place; lineage defined and being verified; metadata captured and verified; CDEs
identified and inventoried; adherence tracked; multi-year/sustainable funding
Key functional stakeholders identified; workstreams
defined; meetings underway; participation growing;
activity underway; policies, roles, and operating
procedures being established; project/annual funding
2.
3.
4.
5. 6.
Confidential Copyright © 2018 EDM Council Inc. Page 10
DCAM PERFORMING AN ASSESSMENT
Confidential Copyright © 2018 EDM Council Inc. Page 11
DCAM ASSESSMENT
Compare Identify strengths
and weaknesses
Align with
proven industry
best practices
Establish a
benchmark
Introduce a dimension
of quantifiable
measurements and
metrics
Compare and contrast
group to group, division to
division; firm to industry Assess regional
capability – direct
appropriate funding
Follow industry
proven practices
Capture current state and
compare to future progress
Drive a measurable and
methodical program
Purpose of an Assessment
Confidential Copyright © 2018 EDM Council Inc. Page 12
DCAM ASSESSMENT
Confidential Copyright © 2018 EDM Council Inc. Page 13
DCAM ASSESSMENT
Confidential Copyright © 2018 EDM Council Inc. Page 14
DCAM ASSESSMENT
Confidential Copyright © 2018 EDM Council Inc. Page 15
DCAM ASSESSMENT METRICS
Confidential Copyright © 2018 EDM Council Inc. Page 16
DCAM ASSESSMENT
Confidential Copyright © 2018 EDM Council Inc. Page 17
DCAM ASSESSMENT
Confidential Copyright © 2018 EDM Council Inc. Page 18
DCAM ASSESSMENT
Confidential Copyright © 2018 EDM Council Inc. Page 19
DCAM ASSESSMENT
GOAL: Translate the Practice of Data Management into Science