Capacity Building of Non-governmental Organisations (NGOs)

Through In Service Training – Sharing the Malaysian Experience

ByMr. Halim bin Ibrahim

President of National Council of Welfare and Social Development Malaysia (NCWSDM)

• MALAYSIA•• Population : 26.7 million

• Demographic distribution•• 32.6% - 0 years – 14 years• 63.1% - 15 years – 64

years• 4.3% - 65 years and

above

The National Council of Welfare and Social Development Malaysia (NCWSDM)

MAJLIS KEBAJIKAN & PEMBANGUNAN MASYARAKAT KEBANGSAAN MALAYSIA (MAKPEM)

ICSW

NCSWDM

45 Affiliates

350 supporting affiliates(State and district level)

500,000 members

National Council of Welfare and Social Development Malaysia (NCWSDM) – TARGET GROUPS

No. TARGET GROUPS OF ORGANISATIONS

No. Client Served

1. People with Disabilities 106 6,175

2. Children 77 4,380

3. Women 8 514

4. Older People 16 824

5. Wayward-Youth 12 467

Total 219 12,369

Objectives of the Council:

1) Co-ordinate welfare organizations.

2) Supplement and complement government efforts.

3) Assist/improve member organization(Through training and capacity development)

COUNCIL’S INVOLVEMENT

1. Recommending social policy development.2. Promulgation of the Disability Act 20073. Appointment of a disabled Senator in

Parliament in 2007

Capacity Building of NGOs Through In Service Training

- To increase skills, more activity and continued vitality of voluntary organizations and voluntary workers, and NGOs.

SYLLABUS AND RECOMMENDED SUBJECTS

Topical and Subject Recommendations of Technical Committee in July 1999

1) Basic Course in Helping Process.2) Growth and Development and care of Children.3) Care and Guidance of Disabled Children.4) Child Care.5) Care of the Elderly.

The objectives of these Courses are to provide knowledge and skills in dealing with children, disabled people and the older persons.

Analysis/Impact On Study

Two hundred questionnaires were sent to all the respondents who participated in 7 Courses from 7 February to 10 November, 2000.

Impact on the training based on the study on ‘Care and Guidance of Disabled Children’.

(i) Increased in knowledge gained during the Course.

(ii) Increased in Skills required to deal effectively with disabled children.

Analysis Impact on Study

RESULT OF FINDINGS

1. 98 respondents or 79.0% knowledge increased between 40 – 60%.

2. 90 respondents or 72.6% skills in dealing with the disabled children improved by between 40 - 60%.

Analysis Impact on Study

Other findings from the study were recorded as below:-

(i) Differences in the understanding and feeling after attending the Course

Understand better the behaviour of client More tolerant when communicating with

parents of disabled person More knowledgeable and more confident Having knowledge to manage disabled

children

Analysis Impact on Study

(ii) Changes that have been implemented at the work place after attending the Course

Construct own teaching equipment Making teaching equipment from waste materials Visit more often to the family Carry out activities based on individual need Provide more daily activities More creative Interact more with client family More exposure to general public

ADDITIONAL COURSES

No. Name of Course Number of Course

Number of Participants

1. Basic Course in Helping Process. 32 923

2. Advance Course in Helping Process. 5 109

3. Basic Social Work. 5 111

4. Care of the Elderly. 25 724

5 Growth and Development and Care of Children. 22 675

6. Child Care. 37 1,088

7. Care and Guidance of Disabled Children. 29 914

8. Care and Education for the Mentally Retarded. 6 223

9. Basic Management of Special Child. 5 169

10. Early Intervention of Disabled Child. 5 179

11. Management and Leadership. 14 370

12. Administration and Finance. 14 318

13. Basic Information Technology. 5 123

14. Strategic Planning. 11 225

TOTAL : 215 6,151

Collaboration with Open UniversityMalaysia (OUM) leading to certificate for care givers requires additional teaching

of six modules.

i) Holistic Human Development.ii) Interpersonal Communication.iii) Stress Management.iv) Security Management.v) Managing Change.vi) The Changing Face of Community Organisations.

The Council would like to ensure a professional standard of services are

given to the client, and in this regard the In Service Training of the Council is very

relevant and needed by the NGO’s.

To establish international subcentres throughout the world for training of the

social workers.