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Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota Hospital Association, Stratis Health

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Page 1: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

Capacity to CareCaregiver Awareness Campaign

January 24, 2013

Hosted by RARE Operations Partners:

Institute for Clinical Systems Improvement, Minnesota Hospital Association, Stratis Health

Page 2: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

Our host today will be…

Kim McCoyKim McCoy, provides leadership on health care quality initiatives throughout Minnesota.  She supports development and implementation of Minnesota’s participation in the Patient Safety and Clinical Pharmacy Services Collaborative, a national initiative to reduce adverse drug events.  Kim provides technical assistance to participating pharmacists and health care teams to successfully integrate medication therapy management and clinical pharmacy services into their organizations. She also provides leadership for the RARE Campaign.  Kim holds a Master of Science degree in Health Services Research and a Master of Public Health degree in Public Health Administration from the University of Minnesota. 

Page 3: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

Why RARE Conversations?

Networking opportunities

Share

Learn

Conversation Engage

Page 4: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

January’s Conversation…

Capacity to CareCaregiver Awareness Campaign

Sharing their work:Amherst H. Wilder Foundation

Page 5: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

More about the presenters…

• Kirsten Johnson is the Community Initiatives Manager at the Wilder Center for Communities.  Johnson’s work focuses on engagement, collaboration and systems change addressing complex challenges impacting the communities that Wilder serves. 

• Johnson studied Political Science and Women’s Studies at the University of Minnesota and has worked in the nonprofit sector on program and community development for fifteen years.  Prior to coming to the Wilder Foundation, Johnson’s work supported a variety of nonprofit organizations including the StreetWorks Collaborative, VEAP, and Arc Greater Twin Cities.   

Kirsten M. Johnson

Page 6: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

More about the presenters…

• Maureen Kenney is the Caregiver Services Program Manager at Wilder’s Community Services for Aging. Kenney leads a team supporting informal caregivers of older adults through resource referral, education, support and consultation. Kenney has Master of Public Affairs degree from the Humphrey Institute and has worked in healthcare and the nonprofit sector for over 25 years. Prior to joining the team at Wilder, Kenney worked to assist families transitioning off public assistance in rural MN and transforming community-based service delivery for waiver eligible older adults and persons with physical or mental health disabilities in rural Wisconsin.

 

Maureen Kenney

Page 7: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

Capacity to CareCaregiver Awareness Campaign

Page 8: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

care·giv·ernoun: family member, friend, or neighbor who takes care of a

frail or disabled older person.

Page 9: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

Approximately 43.5 million Americans provide part or full-time care for another

adult age 50 or over.

Almost half (46%) of family caregivers perform medical/nursing tasks – the

majority of these caregivers (53%) also act as care coordinators.

Source: National Alliance for Caregiving, 2009; Home Alone: Family Caregivers Providing Complex Chronic Care – AARP, United Hospital Fund.

Page 10: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

More than 500,000 Minnesotans provide care for a family member, friend or

neighbor.

Less than 19% of these people identify as a caregiver.

Source: 2005 Survey of Older Minnesotans; 2001 AARP Caregiver Identification Study

Page 11: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

People who don’t know they are caregivers don’t seek support.

Identifying as a caregiver is the first, and most important step,

a person in this role can take.

Source: 2001 AARP Caregiver Identification Study

Page 12: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

Purpose:Increase Caregiver Identification

Target Audience:Current caregivers – primarily people age

40-65 caring for an aging parent or age 65-85 caring for a spouse

Dissemination Strategies:Media – Print, radio, transit sheltersSocial Media – Facebook, GooglePartnership – Dissemination Toolkit

Caregiver Awareness Campaign

Page 13: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota
Page 14: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota
Page 15: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota
Page 16: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota
Page 17: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota
Page 18: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota
Page 19: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota
Page 20: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

• Framing our impact:– Goal was awareness not action– Difficult to measure “light bulb” moment

• Over 16,000 unique visitors to www.whatisacaregiver.org

• Generated 1.6 million Media Impressions

• According to KC the standard in the industry is that .2% is a successful click thru rate for advertising efforts. – Facebook Ad Click-Thru Rate: 0.02%– Google Click-Thru Rate: 0.03% – Landing Page Click-Thru Rate: .4%

Campaign Impact

Page 21: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

Interested in using the campaign?

Wilder has created a Tool Kit CD with sized artwork for posters, brochures,

e-blasts, magnets and more!

If you are interested in receiving the Tool-Kit CD please email

[email protected]

Tool Kit CD – Available now!

Page 22: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

• Continuation & Dissemination– Distributed over 130 Tool Kit CDs– Corporate Sponsorship strategy

• Phase 2 – Identification to Action– Social Media

• Partnership – AARP

Next Steps

Page 23: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

DiscussionPlease answer polling questions from your computer.

Polling Questions:

•Who’s on the call?– Hospital Staff– Nursing Home Staff– Clinic Staff

•How many of you would say your care setting views caregivers as part of the care team?

– Definitely– Somewhat– Not Really– Not at All

Page 24: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

Discussion

Polling Questions:

•Do you identify caregivers in your EHR?– Yes– No – Implementation in progress

Page 25: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

RARE Conversations

Upcoming RARE Events:

•RARE Webinar, Role of Community Health Workers in Preventing Avoidable Readmissions, Tuesday February 26, 2013, 12 noon -1p.m.

•RARE Rapid Action Learning Day, April, 2013

Page 26: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

RARE Conversations

To suggest future topics for this series, “RARE Conversations” networking, contact Kathy Cummings, [email protected]

Page 27: Capacity to Care Caregiver Awareness Campaign January 24, 2013 Hosted by RARE Operations Partners: Institute for Clinical Systems Improvement, Minnesota

Thank You for Your Participation!

A recording of this RARE Conversation will be available within 3 days and posted on the RARE website, www.rarereadmissions.org