Cape Town TMC

Principal Stakeholders and Investors Principal Stakeholders and Investors 

•  City of Cape Town (CoCT) 

•  National Department of Transport (NDoT) 

•  Provincial Government Western Cape (PGWC) 

•  South African National Roads Agency (SANRAL) 

Secondary Stakeholders Secondary Stakeholders 

•  South African Police Service (SAPS)

Cape Town TMC

Special Assignment Special Assignment 

2010 FIFA Soccer World Cup Land Transport Operations Centre 

for Cape Town

Cape Town TMC

Services to be Accommodated Services to be Accommodated 

CCTV and Alarm Monitoring Radio Operations 

Call Centre Law Enforcement 

Transport and Traffic Information Dissemination (Call Centre) 

Freeway & Arterial Management Urban Traffic Control Traffic Engineering 

IRT Management Bus Operations Information Management Fare Collection Safety & Security Maintenance Radio Operations 

Traffic Operations Vehicle Tracking 

Traffic Law Enforcement 

INCIDENT MANAGEMENT

• Extensive optic fibre network 

• 200 CCTV Cameras 

• 48 Variable Message Signs 

• Traffic Sensors (Speed/Volume) 

Cape Town TMC

Freeway Management System (FMS) Freeway Management System (FMS)

Cape Town TMC

FMS FMS – – Variable Message Signs Variable Message Signs

Cape Town TMC

Integrated Rapid Transit Integrated Rapid Transit

Cape Town TMC

Integrated Rapid Transit Integrated Rapid Transit

Transport & Traffic Transport & Traffic Operations Operations

Cape Town TMC

Integrated Integrated Incident Management Incident Management 

Accident happens 

+ Traffic flow disrupted 

Accident reported 

Dispatch  Responders on scene 

Responders leave scene 

Traffic flow back to normal 

Reduce length of Incident Timeline 

A key component of this project is the interaction and enhancement of existing Incident Management Systems (IMS) in order to facilitate faster emergency and 

incident response. This is to be achieved by improving the lines of communication, and the speed and efficiency of notification, between the 

incident location and the IMS.

Location of TMC: Goodwood

Cape Town TMC

Location: GOODWOOD Location: GOODWOOD 

TMC Site 

Smartt St 

Goodwood Traffic, Fire, Disaster Management 

N1 City Complex 

Hugo St 

Frans Conradie

 

Giel Basson

Cape Town TMC

Site Plan Site Plan

Cape Town TMC

Facility Levels Facility Levels

Ground Floor Ground Floor

Cape Town TMC

1 1 st st Floor Floor ­ ­ Transport Operations Transport Operations

Cape Town TMC

1 1 st st Floor Floor ­ ­ Transport Operations Transport Operations

1 1 st st FLOOR FLOOR

Cape Town TMC

2 2 nd nd Floor Floor ­ ­ S&S Operations S&S Operations

2 2 nd nd FLOOR FLOOR

Cape Town TMC

Building Design Principles Building Design Principles 

•  People and operational integration (rubbing shoulders). 

•  Double space Core Operations Area with large video wall visible from first and second floors. 

•  Flexible internal space utilisation (drywall and glass partitions). Glass partitions used to maximise use of natural light. 

•  Visitor friendly ­ but secure ­ facility. Multiple security zones. 

•  Shared facilities (boardrooms, auditorium, storage areas, etc). 

•  24/7 Operations (rest areas, cafeteria). 

•  Disabled friendly facility to accommodate disabled staff. 

•  International showcase.

Cape Town TMC

Double Space Core Operations Area Double Space Core Operations Area

Cape Town TMC

Core Operations Area Core Operations Area 

JOC 

Radio Operators 

Video Wall

Cape Town TMC

Front Entrance View Front Entrance View

Cape Town TMC

South West Corner South West Corner

Cape Town TMC 

Synergy Synergy 

A mutually advantageous conjunction where the whole is greater than the sum of the parts. 

TMC = Synergy TMC = Synergy

July 2008 

Accommodation Schedule 

Prelim Design 

Design Workshop 29/07 

One on One Input 

Plenary Sign Off 15/08 

Update Design 

Aug 2008 

Sept 2008 

Detail Design 

Tender Contract Doc’s 

Oct 2008 

Final Design & Documentation 

24/10 Advertised Main Contract 

Nov 2008 

Tender Period (closed on 25/11) 

Site Preparation and Piling 

ED’s Sign off 18/08 

13/10 Site Handover Prep Contract 

Municipal Approval 

Municipal Approval 

31/10 Sod Turning 31/10 Sod Turning Event Event 

National Transport National Transport Month Month 

Cape Town TMC

Project Timeline Project Timeline

Dec 2008 

Tender Adjudication 

15/12 Awarded Tender 

12/01 Main Contractor on Site 

Jan 2009 

Oct 2009 

Practical Completion 

Apr 2010 

TMC TMC Fully Operational Fully Operational 

Jun 2010 

2010 FIFA 2010 FIFA Soccer World Soccer World 

Cup Cup 

Builders Hollid

ay 

9 Month Construction Period  Commissioning 

Cape Town TMC

Project Timeline Project Timeline 

National Transport National Transport Month Month

TMC Site: 16 September 2008

TMC Construction Progress: 30 October 2008

TMC Construction Progress: 15 December 2008

TMC Construction Progress: 19 February 2009

TMC Construction Progress: 23 March 2009

TMC Construction Progress: 20 May 2009

Cape Town TMC

Concept of Operations Concept of Operations 

•  Ongoing workshops: 

•  Incident Management – all IM stakeholders involved •  Information Management and Security •  Traveller Information 

•  Software: 

•  Incident Management •  Information Management. Common/connected/transparent 

databases. •  Freeway and Arterial Management •  SAP 

•  Joint effort between City of Cape Town and SANRAL

Cape Town TMC

Operational Challenges Operational Challenges 

•  A system is only as good as the humans operating the system. Strong operators make a weak system stronger. Weak operators break a strong system. 

•  Impressive technology useless when the users are not well selected, trained, motivated and managed. 

•  Garbage In = Garbage Out 

•  Training! 

•  Simplify complex systems and operations as much as possible. Touch of genius required. 

•  Maintenance! 

•  Opex!

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