capgemini bicc study 2012 preview

Business Intelligence Competency Centers 2012 StudyA stepwise guide on how to establish a BICC

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2Copyright © 2012 Capgemini. All rights reserved.

The BICC 2012 StudySelected slides for preview

The main purpose of the BICC 2012 Study is to understand how to establish a successful BICC

Main focus of the studyPoint of entry

BICC 2012 Study

The study from 2010 identified why companies should establish a BICC.

The 2012 Study builds on to the 2010 Study and investigates how companies can realize the benefits of having a BICC.

The main goal is to summarize the findings to serve as a guide for organizations that consider establishing or improving a BICC by learning from other companies’ experience.

The findings are presented in a stepwise guide on how to establish a BICC.

How do organizational aspects influence a company’s set up of a BICC?

What useful experiences can be derived from the establishment process?

Which different types of BICCs exist and which responsibilities have been assigned?

What benefits can be obtained and how?

How to establish a successful BICC?



A wide range of companies from different sectors, all operating in the Norwegian market, were interviewed in the BICC 2012 Study

Companies interviewed in the study

17 companies have been examined in the BICC 2012 Study , with the number of employees varying from 90 – 25 000. 13 companies are registered in Norway, while the remaining are registered in Sweden and Denmark. 8 companies have established a BICC, while 8 companies are planning on implementing a BICC within a year, or in the near future. One of the companies

has no plan of establishing a BICC within their organization. For convenience, companies without an existing BICC are grouped in the category labeled “Planned BICC” throughout the study .

Interviews were performed with personnel holding BI key roles within each organization.

Participants by sector

Established BICC: 2 Planned BICC: 1






Retail and manufacturing

PharmaceuticalsShipping Public sectorFinancial Institutions

Energy



Findings

In the BICC 2010 Study, only 2 out of the 8 organizations had established a BICC, and an additional 2 were planning to establish one.

Among the 17 participants in the BICC 2012 Study, 8 additional companies had established a BICC, and 8 more are planning to establish one within either a short or long term horizon.

The “oldest” BICC in the study has existed for 3 years. Of the BICCs in the BICC 2012 Study, half were

established in 2011. This indicates a strong growth in the establishment rate of recent years.

Number of companies with an established BICC

The BICC 2012 Study clearly indicates that establishing a BICC is an increasing trend in the Norwegian market

* Dashed values are extrapolated

2008 2009 2010 20110

2

4

6

8

10

12

14

16

18

Established BICC Planned BICC



Alpha

Bravo

CharlieDelta

Foxtrot

Golf

Hotel

IndiaJuliet

Kilo

Lima

Mike

November

OscarPapa

Quebec

Use of BI (index) - indicates the level of use of BI. The distribution is based on questions related to the utilization of BI solutions in the organization, and for which purposes and processes the BI solutions are

being used.

The study includes companies ranging from high to low BI complexity and use of BI

BI complexity (index) – indicates the complexity of the BI solutions. Questions related to the number of data warehouses, IT/Business environments, and the level of complexity in the BI solutions are used to distribute the companies along the axis.

BI

COMPLEXITY

U S E O F B I

The company names have been made anonymous.

Established BICC*

Planned BICC

* Missing value: Echo



Companies with a BICC use BI across the entire organization while companies without a BICC mainly use BI in the Finance, IT and Analytical units

YEAR

1 42 1

Findings

Companies with a BICC have a broader use of BI across business units, with the exception of IT and Finance.

Two possible hypothesis may explain this finding:1. A BICC is more often established in

companies with a relatively broader use of BI across several business units.

2. Establishing a BICC leads to broader use of BI across business units.

As most of the BICCs in the study are quite recently established (50% in 2011), one can argue that the first hypothesis is more likely than the second.

Average use of BI per department

IT Finance Sales ProcurementLogistics Market Analytics

Established BICC Planned BICC

No use

Little use

When necessary

Systematically used



Jan Fredrik Stoveland-AlfsenSenior Consultant | Information Strategy Project [email protected] Phone nr: +47 90 91 46 49

Helle BenjaminsenConsultant

Gøran BerntsenConsultant

Anita Ashok GuptaSenior Consultant

Ole Erik HeggdalsvikConsultant

Kjersti LienSenior Consultant

Daniel Lohne SortebergConsultant

Jon Christoffer LohrmannConsultant

Emma NilssonConsultant

Katrine OlsenConsultant

Eirin ØstgårdConsultant

Torgeir StratConsultant

Martin TörnstenSenior Consultant

Bengt WikellManaging Consultant

Caroline WilhelmsenSenior Consultant

William WongConsultant

Fred Anda Principal | Head of BIM Denmark Sponsor [email protected] Phone nr: +47 41 61 27 98

Ronny Seehuus Vice President | Head of BIM Norway Sponsor [email protected] Phone nr: +47 99 26 62 14

The BICC 2012 Study has been conducted by a large team of dedicated people

capgemini bicc study 2012 preview

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