Capital Insight Pty LimitedABN 76 056 297 1001 Corporate CourtBundall QLD 4217t 07 5510 4851f 07 5510 4800www.capitalinsight.com.au

Westmead Millennium Institute

Transition Planning

July 14

Overview

• Transition Planning is the planned and sequenced preparation of a facility and its staff for commencement of operations.

• The Westmead Millennium Institute relocated 11 Research Centres plus executive and administration staff in July 2014, a total of 350 staff with capacity to grow to 600 staff.

Project Overview

• 17,500m2 comprising 8 levels with Levels 2 and 8 being plant rooms

• 6 x PC2 Laboratories, a PC3 Laboratory, Biological Services unit and a Human Applications Laboratory

• $110m Budget (combination of Federal and State Government and private sector investment funds )

Transition Implementation Program

The journey

July 1996Westmead Millennium

Institute founded

Federation of four centres

2000First building

opened

2001Westmead

Research Hub founded (WMI

founding member)

2003-2005Seven new

centres joined

2001 -09 Rapid growth (quadrupled)

2010Westmead Millennium

Institute becomes

independent company

2014All Institute in one new

building

Objectives of the New Institute’s Transition Process

• Develop a One Institute Organisation• Implement new business and operating processes • Integrate research centres to support collaborative

research opportunities• Provide training to operate in the new facility and

minimise business disruption• Shared communication

Our role

• Change management• Transition planning and implementation

– Building completion information critical to the commissioning activities

– Building and Engineering Service readiness– Human Resources activities– Knowledge management including ongoing governance and

operational policies– ICT integration– FF&E access dates– Back of house operations– Communication activities to internal and external stakeholders– Move Planning including the decant and relocation of staff and

equipment

Challenges

• “If they cant agree amongst themselves it could be done by ballot. We will have to appoint proxies for absent souls.”

• If they still can’t agree we could ask someone sensible from another floor to adjudicate a meeting with post docs listed above (to make sure the dynamic inside the group is fair) if even this approach to the group is not acceptable to everyone we have one of two methods:– Royal decree– decide how to approach this by a majority vote of seniors

• What do you think? My team is fiercely independent (just how I like it) and would like to decide for themselves

• I am just hoping they won’t vote me out of the building

Learnt Lessons

• Adaptive project management delivery• Understanding the organisations culture• Communication of Capital Insight’s project role • Listening to client feedback• A dedicated project leader for the transition phase• Key personnel to be the right balance

Reward

• “Thank you as without your positive attitude I would not have been convinced to move. You helped me a lot to clear the way to come over.”

Our Opportunities

• Organisational change• Identification of resourcing shortfalls• Timely introduction of complimentary advisory

services• Define integration from building completion and

handover to transition planning• Relocation planning