capital market day - nseprimeir.com4 and embarked on a journey of transformational growth ₹...
TRANSCRIPT
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Capital Market Day
February 19, 2019
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We are South Asia’s largest hospitality company with a legacy of 115 years
100+ locations
4continents
12countries
178 hotels
21,600+keys
32,000+associates
$1 Billion+ Group revenue
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We asked ourselves – WHAT IF?
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And embarked on a journey of transformational growth
Where we were Inflection Point₹ / crores
1,875
2,601
3,013
4,123 4,076
249370 355
-231 -632005/06 2006/07 2007/08 2015/16 2016/17 2017/18 9m 2018/19
Revenue PAT
Aspiration 2022
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Fundamentals Intact
Staying true to our vision and strategy
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Aspiration 2022Unveiled one year back in February, 2018
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Aspiration 2022/23
Particulars2017/18 Forecast
2022/23 Aspiration
Increase
EBITDA Margin 17% 25% 8.0% Points
Aspiration 2022Focus on Margin Expansion
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Strategic Initiatives
Re-imagine
Manage Brandscape
Multiply Portfolio
Manoeuvre Excellence
Re-structure
Scale up Inventory
Sell Non Core Assets
Simplify Holding Structure
Re-engineer
Expand Margins
Embrace Technology
Engage People
Path to Execution
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Opportune moment to reimagine
Hospitality market is turning around
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The Right Time and The Right Place
India to be a $6 Trillion Economy in 10 years | Travel & Tourism’s contribution to GDP to grow at 6.9% p.a.
Robust growth in consumption and exports
Increasing incomes and affordability
Stronger corporate & banks’ balance sheets
Impact of headwinds settling down
Source: Morgan Stanley Research, October 2017
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The hospitality market is turning around
Source : STR Horwath India Hotel Market Review 2018 report
Occupancy
ARR
RevPAR
Same Store
67.0% (1.7 pp)
₹ 5,920
₹ 3,968
Industry
65.3% (0.2 pp)
₹ 5,846(1.8 %)
₹ 3,819(2.0 %)
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Demand growth outpacing supply
Industry*
Supply growth 3.6%
Demand growth 4.3%
Luxury
Supply growth 3.2%
Demand growth 5.0%
Upper Upscale
Supply growth 2.8%
Demand growth 4.3%
Upscale
Supply growth 4.3%
Demand growth 3.5%Source : STR Global
*All figures are for calendar year 2018 **Does not include midscale and budget segments
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Unlocking Brandscape
Multi-segment brandscape strategy
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Capitalizing on the opportunity across segments
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Launch of Ginger Goa – December, 2018
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42%
Market Share in India
#1
Undisputed market leader inIndian Air Catering Business
Positioning for Tomorrow
• Culinary Art in Motion
• Inspiring Food Solutions
• Leveraging Central Kitchen
Over 42 years of catering experience
23 million meals prepared annually
Over 65,000 meals crafted daily
Over 40 domestic and international airlines handled
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Expressions : Food & Beverage
• 380+ restaurants and bars across the network• 2 Michelin Star restaurants – Quilon and Campton Place• 40%+ contribution to total revenue • Future Focus: Leveraging brands, Innovative concepts, Exploring partnerships
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Expressions : Chambers
• India’s leading business club with close to two thousand members• 6 locations in India + 1 in Dubai• Future Focus : Enhanced benefits and facilities, Expanded footprint
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Expressions: Jiva
• 66 Spas and 37 Salons• Signature treatments rooted in Indian traditions with a strong sense of place• Future Focus: New Spas, Wellness programs, New Salon designs and Wider
retail offerings
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Expressions: Khazana
• 13 Khazana boutiques offering a wide range of products • Promoting Indian Art forms, Handicrafts and heritage• Future Focus: Store expansions, Exclusive curated product lines,
Tata Group products
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Expanding our brandscape
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Network Strength
Strong presence in domestic market and select overseas destinations
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Our Portfolio
156
22
Domestic International
17726
3903
Domestic International
178 hotels with 148 operational and another 30 under development
178* Hotels 21,600+* Keys
*including pipeline
55%
5%
18%
22%
Taj SeleQtions Vivanta Ginger
Brandscape(Post migrations)
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GoaKeralaRajasthanAndamans
Strong domestic presence
156 Hotels in India across 26 states / UTs
PIONEERING DESTINATIONS
Goa Kerala
Rajasthan Andamans
Maharashtra, 20
Delhi NCR, 16
Karnataka, 15
Tamil Nadu, 13
Gujarat, 13Rajasthan, 13
Kerala, 11
Goa, 9
Rest of UP, 7
Others, 39
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Shift in business model with management contract mix rising from 32% to 38%
Holding company
23%
Group companies
45%
Management contracts
32%
Portfolio as on 31st March 2018
Holding company
21%
Group companies
41%
Management contracts
38%
Portfolio as on 19th February 2019
*Portfolio includes operational and pipeline
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Development in focus
Strong owner relations, enabling brandscape and positive sentiments driving development
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Our approach to development
S
• Strategic
M
• Margin
• Enhancing
A
• Asset Management
R
• Relationships
T
• Tracking
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New Signings
Pawna Dam, Lonavla (145)
Makkah (340)
Taj Bangalore Expansion (220)
Deira Water Front, Dubai (200)
Udaipur Expansion (80)
Taj Lucknow (185)
Taj Alwar (170)
Taj at Cidade de Goa (299)
Katra (80)
Vadodara Expansion (60)
Heathrow Airport (108)
Jhamel, Kathmandu (111)
Bhubaneswar (137)
Vizag (56)
Jhansi, (76)
Noida (119)
Bharuch (55)
Margao (47)
Nashik (56)
Srinagar (64)
Connaught Hotel, New Delhi (85)
Cidade de Goa (207)
FYTD 2018 / 1920 New Signings* (2900 keys)
*Number of Signings excludes Vadodara, Udaipur Expansions
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TAJ ARAVALI RESORT & SPAUDAIPUR
TAJ THEOG RESORT & SPASHIMLAVIVANTA
KATHMANDUNew Openings
Taj Aravali Resort & Spa, Udaipur
Vivanta Kathmandu
3 Hotels301 Keys
Taj Theog Resort & Spa, Shimla
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Always Iconic
Iconic assets, exceptional service and operational excellence
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Securing and retaining our crown jewels
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Operational Excellence
Employee Engagement
Guest Engagement
Margin Enhancement
Process Excellence
Create a culture of Operational Excellence delivering high profit
margins
Focus Areas
1. Safety and Security
2. Guest Experience
3. Revenue management
4. Cost optimization
5. Exploring synergies
6. Procurement
7. Fuel, Power and Light
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32,000+ employees
7th time Gallup Great Workplace winner
80% Retention Ratio
Exceptional service delivered by truly exceptional people
16.4% Gender Diversity
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TAJNESS
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Leveraging technology
WEBSITES F&B ONLINE
ANALYTICS, INSIGHTS & OTHERSMOBILE APP
Enterprise Analytics | 360 Degree View of the CustomerUpgraded Native App | Live Folio | Keyless Entry
Corporate & B2C Websites | Integrated Booking Engine | Single Sign On Online F&B Channels | Integrated 3rd Party Channels
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Leading to sustained performance
920 864
1217995 981
1338
0
500
1000
1500
Q1 Q2 Q3
Revenue (₹ Cr) – Up 10%
PY CY
9967
300
126 116
350
0
100
200
300
400
Q1 Q2 Q3
EBITDA (₹ Cr) – Up 27%
PY CY
-25
-58
108
15
-5
162
-100
-50
0
50
100
150
200
Q1 Q2 Q3
PAT (₹ Cr) – Up 588%
PY CY
11%8%
25%
13% 12%
26%
0.0%
10.0%
20.0%
30.0%
Q1 Q2 Q3
EBITDA Margin – Up 230 bps
PY CY
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Turnaround to Profitability
Consistent performance with strong fundamentals
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Consolidated Results – 9 months FY 2018 / 19
10%
Revenue
27%
EBITDA
230 bps
EBITDA Margin
588%
PAT
₹ 3,314 cr
₹ 3,001 cr
₹ 592 cr
₹ 467 cr
17.85%
15.56%
₹ 172 cr
₹ 25 cr
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Standalone Results – 9 months FY 2018 / 19
9%
Revenue
20%
EBITDA
235 bps
EBITDA Margin
21%
PAT
₹ 1,996 cr
₹ 1,835 cr
₹ 494 cr
₹ 411 cr
24.73%
22.39%
₹ 99 cr
₹ 82 cr
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Journey so far
Industry uptick
Balance Sheet strength
Strategic Clarity
Delivery of Performance
Development Momentum
2015 / 16 2016 / 17 2017 / 18 Now
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Inflection Point
Where we are in the journey of transformational growth
Where we were₹ / crores
1,875
2,601
3,013
4,123 4,076 4,165
3,314
249370 355
-231 -63
101 172
2005/06 2006/07 2007/08 2015/16 2016/17 2017/18 9m 2018/19
Revenue PAT
Yr 1 of Aspiration 2022
*Has overtaken full year PAT in 9 months
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Particulars Margin Improvement
Revenue
3 to 4 %
RevPAR Growth
Other Operating Income
Management Fee Income
Incremental Income from New Inventory
Costs
3 to 5%
Operational Payroll
Procurements (Raw Materials, Stores & Supplies)
Corporate Overheads
Admin and General Expenses
Fuel, Power & Light
Asset Contract Costs
EBITDA Margin Improvement 8.0%
Aspiration 2022Drivers of margin expansion
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Room Revenue and F&B Growth has strong momentum
Particulars
Domestic International
CY PY Growth over PY % CY PY Growth over PY %
Room Revenue 1,570 1,476 6.4% 960 868 10.7%
RevPAR 5,407 5,086 6.3% 13,331 12,013 11.0%
F & B Revenue 1,534 1,406 9.1% 624 557 12.0%
₹ /crores
*Excluding Ginger brand
*All figures are for YTD December FY 2018/19
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Sustainable Cost Optimization and Re-Engineering
Solution wise contribution to Benefits
RE-ENGINEER(CONSUMPTION)
SYNERGISE(PRICE)
SIMPLIFY (SPECIFICATION)
RE-IMAGINE(DIGITAL SOLUTIONS)
Coverage
₹ 1500 crores of cost at network Level across legal entities
Raw materials
Power & Fuel
Stores & Supplies
Part of Selling Cost
SeparatelyShared services and Synergy across units
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Improving returns
Driving higher returns through focused initiatives for margin expansion and asset management
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Driving Return on Equity (Net Profit to Equity)
(Assets / Equity)
Capital Mix
Manage Leverage
Simplify IHCL structure
Optimise Partnerships
Monetisation
Investments
Land Bank
Residential Apartments
(Income / Assets)
Asset Sweating
Drive new development pipeline
Asset Smart approach
Focus on Core Assets, ROCE approach
Optimise renovations
(Net Profit / Income)
Profit Margin
Drive Top line Growth
Drive Margins
Manage Costs to Serve
Corporate Overheads
Headcount to Inventory and Sales
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An Ecosystem for Revenue and Margin Growth
Hotels
Jiva
Chambers
Air Catering
Khazana
Shop Rentals
Travel Desks
F & BConcepts
Topline Drivers
Market Share Drivers
Margin Drivers
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Maintain market leadership with quality products
Prioritization of investments
Return maximization
Periodic review and study of contracts
Exit hotels with sustained losses and low potential
Optimize overheads across multiple legal entities
Capitalize on enterprise scale
Asset Management – Portfolio Health
Capital Allocation Contract Management
Build Synergies Unlock Capital
Evaluate unlocking of capital
Explore sale and lease back models and / or lease
assets to special purpose vehicles
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Optimizing the Balance Sheet
Focus on building a smarter balance sheet
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Preserving Balance Sheet health
25802518 4181 4273
4216
3151
1889 1999
1.65
1.25
0.45 0.47
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
1.8
0
1000
2000
3000
4000
5000
6000
7000
8000
2015-16 2016-17 2017-18 2018-19 YTD
Equity Net Debt Debt : Equity*
6.47 4.74 2.58 2.33Net Debt: EBITDA
Net Debt : Equity
Improving D / E
31 Dec. 2018
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Particulars 2015/16 2016/17 2017/18 9 Months - 2018/19
EBITDA 652 665 732 592
Divestments* 151 1,163 - 120
Equity - 1,500
• Generated cash aggregating to ~ ₹ 2,800 crs in the last three years.
• Such cash has judicially been used for Debt Repayment, Capex & operational requirements.
• Gross debt levels down from peak levels of ~ ₹ 5,100 crs as on Mar. 31, 2015 to ~ ₹ 2,300 crs as on Dec. 31, 2018.
₹ /Crores
* Divestments include – Taj Boston; Holding in Belmond, Tata Projects & Titan Ltd
All levers – EBITDA, Monetization, Equity Infusions used effectively
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Management Contracts
Greenfield Projects
Monetization
InvestmentLow High
Structured Transactions – Sale and Manage Back
₹ 120 Cr
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Management Contracts
Greenfield Projects
Monetization
InvestmentLow High
Unlocking Value of Land Banks – Sale / New Build
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Management Contracts
Greenfield Projects
Monetization
InvestmentLow High
Exploring Sale & Lease Back Opportunities
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Management Contracts
Greenfield Projects
Monetization
InvestmentLow High
Sale of Non-Core Assets
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Management Contracts
Greenfield Projects
Strategic Partnerships
InvestmentLow High
Exploring alliances with funds and development partners
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Explored NCLT Bid with
Recapitalised Ginger with Rs. 75 crores Sale & Lease Back to generate cash for
renovations without further capital fromIHCL
Cash Flows to be used for renovation Sweat IHCL Balance Sheet
All Group Companies beginning togenerate cash.
US losses reducing.
Low
Hig
h
HighLow
Approach to Funding
Growth envisaged via combination of Equity Raising, Divestment, Partnerships and SPV / REITs
Ginger Portfolio Special Situations
Piem, OHL & other Associates Current IHCL Standalone Portfolio
Cas
h R
equ
irem
ent
Cash Generation
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Tata Group, 39%
DII, 34%
FII, 14%
Retail, 13%
Strong institutional shareholding
Shareholding Pattern*
* As on 31st December, 2018
Investors % stake in IHCL
Reliance Capital Trustee Company Ltd. 6.68
HDFC Trustee Company Ltd. 5.26
Life Insurance Corporation of India 3.66
Government Pension Fund Global 3.57
ICICI Prudential Balanced Advantage Fund 2.42
Franklin Templeton Investment Funds 1.90
SBI Magnum Multicap Fund 1.89
Franklin Templeton Mutual Fund 1.54
ICICI Prudential Life Insurance Company Ltd. 1.47
HDFC Standard Life Insurance Company Ltd. 1.33
General Insurance Corporation Of India 1.04
Top institutional investors*
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Nurturing a culture of responsibility and governance
Responsible corporate adhering to the highest standards of governance
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Strengthening our Community Connect
Vision: Give Back to Target Communities & Geographies through CSR & Volunteering
Livelihoods WelfareNeighbourhoods
• Taj Tata Strive, Golden Threshold and Career Awareness programs
• Support to Social Impact Enterprises
• Indirect Employment of Artisans
• Heritage sites support
• Periphery cleaning and maintenance
• 4000+ volunteers clocking in over 10,000 volunteering hours
• ₹ 1 Cr + contributed for Kerala and Kodagu relief
• ₹ 3 Cr + raised for Taj Public Service Welfare Trust
• Dil Se Deejiye
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Upping the Sustainability Quotient
33% Water reused and Recycled
22%Renewable energy use
81Earth Check
certified Hotels
67Gold Certified
Hotels
10%Reduction in specific GHG
emissions since 2016-17
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Corporate Governance
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Board of Directors
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Executive Leadership Team
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R
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C
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5
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7
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F undamentals intact
O pportune moment to reimagine
U nlocking brandscape
N etwork strength
D evelopment in focus
A lways iconic
T turnaround to profitability
I mproving returns
O ptimizing balance sheet
N urturing a culture of responsibility and governance
“A strong FOUNDATION
for Aspiration 2022”
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Disclaimer
These presentations may contain forward-looking statements within the meaning of applicable securitieslaws. Similarly, statements that describe our business strategy, outlook, objectives, plans, intentions or goalsalso are forward-looking statements.
Forward-looking statements are not guarantees of future performance and involve risks and uncertaintiesand other factors that may cause actual results to differ materially from those anticipated at the time theforward-looking statements are made. Future results, performance and achievements may be affected bygeneral economic conditions, regulatory environment, business and financing conditions, foreign exchangefluctuations, cyclicality and operating risks associated with the hospitality industry and other circumstancesand uncertainties.
Although we believe the expectations reflected in such forward looking statements are based uponreasonable assumptions, we can give no assurance that our expectations will be attained or that results willnot materially differ. We undertake no obligation to publicly update or revise any forward-looking statement,whether as a result of new information, future events or otherwise.
Please visit our corporate website www.theindianhotels.com for previous investor communications.
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As of February 2019, IHCL has 148 hotels with 17,741 rooms
Domestic, 15006
International, 2735
Inventory by Geography
Domestic International
Holding Company,
4357
Group Companies,
8569
Management Contracts,
4815
Inventory by Contract Type
Holding Company Group Companies
Management Contracts
Our Operational Portfolio
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The Indian Hotels Company Limited
DomesticHotels
International Hotels
GingerAir
CateringGroup
Owned Managed
3,535 915
818 266
Owned Managed
1,366 615
72 91
Owned Managed
183 18
16 5
Owned
428
52
Owned Managed Total
5,512 1,548 7,060
957 362 1,319
Particulars
Revenue
EBITDA
(₹/Crores)
A Recap of Network Performance for FY 2017 / 18