car recall-dheeraj & manish

Upload: manish-kumar-singh

Post on 29-May-2018

220 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/9/2019 Car Recall-dheeraj & Manish

    1/26

  • 8/9/2019 Car Recall-dheeraj & Manish

    2/26

    It is a request to return to the makera batch or an entire production run

    of a product due to the discovery of

    the safety issues .

    RECALL

  • 8/9/2019 Car Recall-dheeraj & Manish

    3/26

    Introduction:-

    Some auto industry and their popular brand in india

    Automobile industries BRAND

    Maruti suzuki Maruti-800, omni, alto, wagonR, zen,Esteem, Versa, DZire, Gypsy, Vitara, A-

    star, Ritz etc.

    Honda Honda accord, Civic, CR-V, Pilot etc

    M&M Scorpio, xylo, Logan.

    Hundai i-10, santro

    Toyota Corolla, matrix, RAV4, Avalon, Tundra,Sequoia

    Tata Indica, nano, safari, sumo.

    Skoda Rider, Lura, Superb

  • 8/9/2019 Car Recall-dheeraj & Manish

    4/26

    India is the largest three-

    wheeler market in theworld

    India is now the

    second largest two-

    wheeler market in the

    world

    4th largest

    Passenger Vehicle

    Market in Asia

    TATA Motors dominates over 60% of

    the Indian Commercial Vehicle

    Market. It is also the Worlds fifth

    largest Medium & Heavy commercial

    vehicle manufacturer

  • 8/9/2019 Car Recall-dheeraj & Manish

    5/26

    3,758,518

    203,234

    640,934

    156,706

    4,271,327

    212,748

    669,719

    162,508

    5,076,221

    276,719

    723,330

    203,697

    5,622,741

    356,223

    989,560

    275,040

    6,526,547

    374,414

    1,209,654

    350,033

    0

    1,000,000

    2,000,000

    3,000,000

    4,000,000

    5,000,000

    6,000,000

    7,000,000

    8,000,000

    9,000,000

    2000-01 2001-02 2002-03 2003-04 2004-05

    Year

    Automobile Production in India (Nos.)

    Two Wheelers Three Wheelers Passenger Vehicles Commercial Vehicles

    By numbers, two wheelersare the dominant segmentofthe Indian Automotive

    market

    Automobile growth seen across four major segment

  • 8/9/2019 Car Recall-dheeraj & Manish

    6/26

    Quality and technical problem reduce

    the growth of the auto industries:-

    Toyota Motor corp. recall problem.

    Honda Motor recall problem.Volkswagen recall problem.

    Maruti Suzuki recall problem

  • 8/9/2019 Car Recall-dheeraj & Manish

    7/26

  • 8/9/2019 Car Recall-dheeraj & Manish

    8/26

    1971 :- 4.1 MILLION CAR RECALLS FOR SEAT BELT

    PROBLEM

    1987 :- 3.6 MILLION CAR RECALLS FOR FUEL LINE

    CONNECTOR FAULT

    2000 :- 7 MILLION CAR RECALLS FOR PROBLEM IN

    TYRES

    2008 :- 470000 FORD MUSTANG ON AIR BAG PROBLEM

    2009 :- 4.5 MILLION PROBLEM ON ENGINE FIRE

  • 8/9/2019 Car Recall-dheeraj & Manish

    9/26

    1971:- 6.7 MILLION VEHICLES OVER AN ENGINE MOUNTPROBLEM

    1973:- 3.7 MILLION CARS FOR NEW STEERING

    ASSEMBLY SHIELD

    1981:- 5.8 MILLION CARS FOR SUSPENSION RELATEDISSUE

    2003:- 3.6 MILLION CARS FOR REPLACEMENT TAILGATE

    CABLES

    2007:- 313000 SATURN,CADILLAC & PONTIAC

    2008:- CHEVROLET HHR 481500 & 208000 BUICK REGAL

    2010:- INVESTIGATION AROUND 905000 BUT NO RECALL

    (till now)

  • 8/9/2019 Car Recall-dheeraj & Manish

    10/26

    1995 :- 3.7 MILLION IN SEAT BELT PROBLEM

    NOV 2008 & AUG 2009 :- 514000 FOR AIR BAGPROBLEM

    JANUARY 2010 :- 646000 JAZZ/FIT & CITY POWER

    PROBLEM ON WINDOW SWITCHES

    FEB 2010 :- 437763 ACCORD SEDAN & SIX OTHER

    MODEL MANUFACTURED BETWEEN

    2001 AND 2002

  • 8/9/2019 Car Recall-dheeraj & Manish

    11/26

    1972 :- 3.7 MILLION VOLKSWAGEN BEETLES PROBLEM ON

    WIND SCREEN WIPER PROBLEM

    DEC 2006 :- 300000 CARS FOR BRAKEAND DIESEL SYSTEM

    PROBLEM

    APRIL 2008 :- 477000 FOR HEAD SHIELD ISSUE

    DEC 2008 :- 0000 (FOX,NOVOGOL & VOYAGE ) CARS FORBREAK FAULT

    FEB 2010 :- 193620 CARS FOR LUBRICATION PROBLEM

  • 8/9/2019 Car Recall-dheeraj & Manish

    12/26

    2005 :- 51000 FOR FAULT ON FUEL PUMPS

  • 8/9/2019 Car Recall-dheeraj & Manish

    13/26

    2008 :- 110000 UNIT OF TUNDRA , 539500 UNIT OF COROLLA & MATRIX & 630000

    VOXY & NOAH

    SEP 2009 :- 3.8 MILLION CAMRY & PRIUS DUE TO FLOOR MAT PROBLEM

    2010 :- 147500 LEXUS AND OTHER MODEL PROBLEM ON BREAKING SYSTEM

    ANOTHER 2.3 MILLION PRIUS FOR FAULTY GAS PEDALS & 5.3 MILLION

    FOR STICKING FLOOR MAT

  • 8/9/2019 Car Recall-dheeraj & Manish

    14/26

    1986 :- 4000 COMPACT CARS

    1992 :- NEARLY 900000 EXCEL(BEST SELLING CARS)

    1995 :- 356 CARS

    2000 :- 20439 CARS

    2002 :- 86000 SONATA SEDANS PROBLEM ON AIR BAG,42782 TIBURON FAULTY ON SENSOR

    26608 ACCENT PROBLEM ON SEAT BELT

    2003 :- 270000 CARS DEFECT IN BREAK TUBES INSTALLATION

    2005 :- 12000 SONATA FOR REPROGRAMMING OF AIR BAG

    CONTROL

    2008 :- 390000 SONATA CARS2010 :- 47000 SONATA PROBLEM ON FRONT DOOR LATCHES

  • 8/9/2019 Car Recall-dheeraj & Manish

    15/26

    23 FEBRUARY 2010 :- 1 LAKHSALTO &A-STAR PROBLEM ON FUEL

    LEAKAGE

  • 8/9/2019 Car Recall-dheeraj & Manish

    16/26

    Technical problems effect to the cost of

    production in automobile sector

  • 8/9/2019 Car Recall-dheeraj & Manish

    17/26

    Toyota recall :-

    January 21,2010 Toyota announces a recall of about 2.3 million vehicles in the US

    to repair faulty accelerator pedals, followed by a wave of recalls for the same

    problem worldwide, including of up to 1.8 million vehicles in Europe and over 75000

    in chine. Over 18000 models were recalled in Ireland.

    Feb.09,2010 Toyota recall over 437000 PRIUS and other gasoline electric hybrids

    globally to fix a brake software problem

  • 8/9/2019 Car Recall-dheeraj & Manish

    18/26

    Modules and years affected by toyotas massive recall and

    sales suspension for sticking accelerator pedals

    2009-20

    10

    RAV42009-2010 Corolla

    2009-2010 Matrix

    2005-2010Avalon

    207-2010 Camry 2010 Highlander (except hybrids)

    2007-2010 Tundra

    2008-2010 Sequoia

    Latest Prius

  • 8/9/2019 Car Recall-dheeraj & Manish

    19/26

    Its Honda Motors Which has again issued a massive auto recall, this time

    affecting about 438000 cars on a global basis. The honda car recall has

    been issued for a defect in the airbag deflator that could cause airbags to

    rupture and injure a driver in case of an accident.

    The recall model Vehicle are:-

    HondaAccord (2001-2002)

    Honda Civic

    Honda Odyssey

    Honda CR-v

    Honda Pilot

    HondaAcura CL(2002)

    Honda said that it will recall 8532 units of its popularsedan honda city in india due to defective power window

    switch, which can cause smoke.

  • 8/9/2019 Car Recall-dheeraj & Manish

    20/26

    The car recall contagion continued across the auto makers

    today with the German car brand Volkswagen announcing it is

    to recall just up 200,000 vehicle in brazil over a rear-wheel

    malfunction

    Volkswagen said there was a lubrication problem with therear wheels of its Nova Gol and Voyage in Brazil

  • 8/9/2019 Car Recall-dheeraj & Manish

    21/26

    Maruti Suzuki Has been hit by manufacturing defects in its

    vehicles. The company is recalling 1 lakh units of its small

    carA-Star due to problems of fuel leakage. This recall alsoinclude

    The part in question has not been used in any of the other

    models brought out by the firm.

    This recall also include those units which have been sold in

    overseas market like Germany, France and Britain.

  • 8/9/2019 Car Recall-dheeraj & Manish

    22/26

    Maruti Suzuki said that an internal analysis ofA-Star showed

    that there was a problem of fuel leakage in case it is filed up to

    brim, beyond fuel auto cut off position. The company said thatthere was no complaint from customers.

    These vehicles belonged to the lot manufactured upto August

    22,2009.

    The company shares fall by 3.24 per cent on the BSE

  • 8/9/2019 Car Recall-dheeraj & Manish

    23/26

    EFFECT OF CAR

    ACCIDENT

  • 8/9/2019 Car Recall-dheeraj & Manish

    24/26

    AFTER RECALL OF CARS

  • 8/9/2019 Car Recall-dheeraj & Manish

    25/26

    Scope of the study

    1.Customer life saving.

    2.Better quality.

    3.Awareness of consumer.

    4.Economic saving.

    5.Reduce cut through competition.

  • 8/9/2019 Car Recall-dheeraj & Manish

    26/26

    Conclusion

    At last we conclude that basically the problem are lump-sum

    same . The technology is improved day by day the design arealso changed but by the cut thought competition the company

    forget all the thing and just think about the sale.

    Quality of money INCREASE but the quantity of

    money decrease.Also customer awareness is a big problem in INDIA.