career: j. lyngsoe cviz (short form) 2017
TRANSCRIPT
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Visual resume of a
GREAT DANE
Visual resume of Jacob Lyngsøe, 2017
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the Great Dane..
intro
..is what they used to call me on the ships,
for obvious reasons as I usually towered over
everyone, but there is a greatness to be
found in my professional stature as well and
here is my most concise attempt to date to
showcase that.
If you would like to know more, I remain at
your full disposal.
Kindest regards
Contact details on final slide
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my profile DISC-profile
o favor reason over gut feeling
o empower and support others
o respond calmly to situations
o follow through on promises
o acquire new knowledge eagerly
o appreciate structured environments
o strive for accuracy, quality and reliability
As a manager, I ...
My priorities
Internationally experienced, mul-
tilingual & versatile project mana-
ger / coordinator with academic
foundations. Good for taming
chaos, developing ideas & com-
municating complexity. Admini-
stratively strong, operationally
adept, decidedly affable.
o Meaningful objectives
o Sound work-life balance
o Freedom w. responsibility
o Amiable colleagues
o Varied working tasks
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skills & compentencies
Languages
MS Office
Photoshop
Fidelio Cruise
C5 Dynamics
IT skills
Key skills
Project & functional mgmt.
Communication & languages
Event & service operations mgmt.
Teaching / training / presenting
B2C sales & marketing mgmt.
B2B key account mgmt.
Small-unit leadership
Soft skills
o Strong analytical skills
o Structured work style
o Strong service orientation
o Intercultural competence
o Self-motivation
o Team player attitude
o Conceptual aptitude
o A creative streak
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passion project, 2015 - now
work experiencePrevious
engagements
NORWAY
SWEDEN
DENMARK
BERGEN
SKAGEN
AARHUSAALBORG
The Cruise Insider
o Independent passion project
o Consultancy & training
o Copenhagen, Denmark
Services
o Enrichment lectures
o Educational presentations
o Cruise destination consulting
o Destination guide training
o Cruise hospitality staff training RØNNEFREDERICIA
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Project assistance, 2015 - now
work experience
o local call supervision
o airport meet & greet
o transfer assistance
o hospitality desk
o cruise check-in
o light guiding
o conference floor mgmt.
o conference registration
o hospitality services
o transfer assistance
o admin support
Meetings, Incentives,
Conferences, Events
*
Service Industry Assistance
Cruise industry MICE industry*
o Misc. incoming/event agencies
o Copenhagen, Denmark
Working various floor & field ops
assignments in the Copenhagen
cruise and MICE industry + ad
hoc admin & marketing tasks
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the DMC years, 2012 - 2015
work experience
Manager Marketing
& Development
o DMC Denmark A/S
o Copenhagen, Denmark
Key tasks
o B2B Sales & marketing
o Int/Ext communication
o Product development
o Client development
o Int’l sales trips
o Admin support
Int’l subsidiary
relations mgmt.Intrapreneurship
o Product portfolio dev’t
o Digital asset mgmt.
o Int’l brand mgmt.
o External staff training
o Website dev’t project
o Mission & Vision dev’t
o Coordination
o Newsletters
o Brand mgmt.
o Website project
o Digital asset mgmt.
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the DMC years, 2007 - 2012
work experience
Key tasks
o B2B key account mgmt.
o Operations mgmt.
o Supplier coordination
o Product / brand mgmt.
o Customer service
o Staff training / dev’t
o Ad hoc MICE support
Key Account
Manager
o DMC Denmark A/S
o Copenhagen, Denmark
o Crystal Cruises account
> KR 1.5 M per year
2-3 (calls)50+ (turnarounds)
Teams
Revenues
Frequent ports
o Aalborg
o Aarhus
o Helsingør
o Kalundborg
o Korsør
o København
o Rønne
o Skagen
o Ærøskøbing
Account support
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holland america line, 2001 - 2006
work experience
Work regions
Half Moon Cay, Bahamas... just another day at the office
Exceeds expectations
> $ 600K per cruise
5 assistants
Key tasks
o Onboard POS mgmt.
o Tour operations mgmt.
o Revenue & rating mgmt.
o Sales & marketing mgmt.
o Small-unit leadership
o Supplier coordination
o Customer service
o Office mgmt.
Teams
Avg. evaluation
Revenues
Shore Excursion
Manager
o Holland America Line
o Onboard Department Head
o 1500-2000 pax vessels
o 6 month contracts
o 7 day work weeks
o Work / live onboard
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norwegian cruise line, 1999 - 2001
work experience
Puerto Montt, Chile.. it’s me on the right!
Exceeds expectations
> $ 800K per cruise
4 assistants
Key tasks
o Onboard POS mgmt.
o Tour operations mgmt.
o Revenue & rating mgmt.
o Sales & marketing mgmt.
o Small-unit leadership
o Supplier coordination
o Customer service
o Office mgmt.
Teams
Avg. evaluation
Revenues
Work regions
Shore Excursion
Manager
o Norwegian Cruise Line
o Same position as HAL
o 1500-2000 pax vessels
o 6 month contracts
o 7 day work weeks
o Work / live onboard
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education
social, political, cultural aspects
practical commercial subjects
business & socio-economics
commercial legislation
oral & written proficiency
text structure & function
business terminologies
grammar & translation
organizational culture
intercultural communication
int’l organization & management
negotiation & communication
market communication & analysis
social, political & cultural topics
Master thesis
A case-study of organizatio-
nal culture in mergers based
on recently merged Hydro-
Texaco (1995)
Munich
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about me
year of birth
Danish national
married, Chilean wife
EEA license (b)
1 child (2013)
o Family man
o Non-smoker
o Academic at heart
o History & science aficionado
o Comic geek & movie buff
o Amateur photographer
o Nature lover
o Bookworm
o Avid tourist
Also enjoys dressing up...
Enjoys family time
...and having fun!
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Thank you
+45 50 34 60 66
For more info,
find me on
contact
for your attentionand I hope to hear from you soon!