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CAREER OPPORTUNITIES 7.01 Summarize career opportunities in the travel, tourism, and recreation industry.

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CAREER OPPORTUNITIES. 7.01 Summarize career opportunities in the travel, tourism, and recreation industry. Current status of the industry…. Fastest growing industry in the US $537.2 billion indirect travel expenditures 3 rd largest retail sales industry 18 million travel-generated jobs - PowerPoint PPT Presentation

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Page 1: CAREER OPPORTUNITIES

CAREER OPPORTUNITIES

7.01 Summarize career opportunities in the travel, tourism,

and recreation industry.

Page 2: CAREER OPPORTUNITIES

Current status of the industry…• Fastest growing industry in the US

– $537.2 billion indirect travel expenditures– 3rd largest retail sales industry– 18 million travel-generated jobs– $157 billion travel-generated payroll– One out of seven civilian workers directly or indirectly employed in

travel and tourism– 1st, 2nd, or 3rd largest employer for 28 states– Spending by resident travelers and international travelers in the US

averaged $1.5 billion a day, $61 million an hour, $1 million a minute, and $17 thousand a second

• Second largest industry in NC

Page 3: CAREER OPPORTUNITIES

Lodging industry careers…

• 100,000 managers needed by 2010

• 223 job titles, such as– Guest services– Group sales manager– Convention services coordinator– Executive housekeeper– Front office manager

Page 4: CAREER OPPORTUNITIES

Cruise industry careers…• Increased by 1,200% from 1970-

2000• Generated over 275,000 jobs in 2002

– Sales representative– Revenue management analyst– Fleet health and safety supervisor

–Social director and staff–Casino operations manager–Entertainment troupe member

Page 5: CAREER OPPORTUNITIES

Other water travel careers…• Ferry boat operation• Barge trips on the major rivers of Europe• Riverboat companies• Sightseeing boat companies• Private yachts specializing in short

dining/entertainment trips• Yacht companies offering cruises

Page 6: CAREER OPPORTUNITIES

Car rental industry careers…

• Employ 250,000 and generate $25 billion– Customer service manager– Director of marketing/sales– Distribution manager– Director of global sales– Rental agent

Page 7: CAREER OPPORTUNITIES

Motor coach industry careers…

• Driver• Dispatcher• Scheduler• Advertising executive• Tour planner• Customer service agent

Page 8: CAREER OPPORTUNITIES

Passenger railroad industry careers…• Employ 25,000 people• Salaries very competitive with the

travel industry in general– Onboard service personnel– Station personnel– Reservations and information agent– City and station ticket agent– Engineers– Careers with privately operated scenic railroads

Page 9: CAREER OPPORTUNITIES

Air transportation industry careers…• Currently in transition due to economic

conditions and effect of 9/11/01 attacks– Customer service agent– Partnership marketing manager– Training manager– Reservations agent/ticket agent– Fleet service employee– District sales manager

Page 10: CAREER OPPORTUNITIES

Travel agency careers…• Experiencing competition from the use of

Internet technology– Webmaster– Frontline agent– Group specialist– Cruise specialist– Document control specialist– Data specialist

Page 11: CAREER OPPORTUNITIES

Recreation industry careers…• Four business categories

– Entertainment– Attractions– Spectator sports– Sports

• Represents over $400 billion in annual expenditures

• Career opportunities are found in such recreation-related destinations as parks, museums, zoos, theme parks, stadiums, casinos, and resorts.

Page 12: CAREER OPPORTUNITIES

Careers in theme parks and attractions…

• Incentive sales• Corporate sales• Entertainment technician

supervisor• Manager of admissions and

guest relations• Safety and security manager

Page 13: CAREER OPPORTUNITIES

Convention and meeting planning careers…

• Involve every aspect of planning from selection of a theme/objective to post-meeting evaluation

• Planning done for companies, trade groups, government agencies, associations, educational and religious organizations

• Industry generates $100 billion in spending

Page 14: CAREER OPPORTUNITIES

Food service industry careers…

• Food and beverage director• Catering manager• Waitpersons• Chef• Marketing and sales director• Restaurant host/hostess

Page 15: CAREER OPPORTUNITIES

Convention and visitor bureau careers…

• Opportunities in destination promotion• May be part of local government

– Convention sales manager– Advertising manager– Group tour specialist – Group travel coordinator

Page 16: CAREER OPPORTUNITIES

E-travel careers…

• Technology has revolutionized the way the travel industry does business.– Web designer– Web programmer– Director of online business development– Customer service agent

Page 17: CAREER OPPORTUNITIES

Entrepreneurship

The travel, tourism, and recreation marketing industry offers many opportunities for entrepreneurs to start-up and operate successful businesses.

Page 18: CAREER OPPORTUNITIES

Myths related to working in the industry

• Working in the industry ensures free travel anywhere in the world.

• Jobs in the industry pay only minimum wage.• The only jobs require shift work and provide only

part-time employment.• All jobs require working face-to-face with the

public.

Page 19: CAREER OPPORTUNITIES

Myths related to working in the industry (cont.)

• Travel, tourism, and recreation marketing provides only temporary jobs for students until they can find employment related to a career.

• No post-secondary education or training is required.• A post-secondary education will ensure a management

level position.• Jobs in this industry are limited to hotels, airlines, and

travel agencies.• This industry is not affected by changes and advances in

technology.

Page 20: CAREER OPPORTUNITIES

Advantages to working in the industry• Variety of experiences• Being of service to people• Working with co-workers• Potential for advancement• Opportunities these careers offer• Opportunity to interact with and learn from people from all over

the world• Easy access to entry-level positions• Many different areas of training• Income supplemented by tips and bonuses• Opportunities to be creative