careers and the social web

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The Social Web and Careers Work Careers 2009 Madison, Wisconsin Michael Larbalestier

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Presentation given at Careers 2009 (Centre on Education and Work Univeristy of Wisconsin, Madison). Examines how people are using the social web to support career decision making, and the impact on the role of advisers and counselors.

TRANSCRIPT

Page 1: Careers and the social web

The Social Web and Careers Work

Careers 2009Madison, Wisconsin

Michael Larbalestier

Page 2: Careers and the social web

What’s your social web footprint?

Page 4: Careers and the social web

Your social web footprint

Rugged Boot 55 to 120

Canvas sneaker 35 to 54

Flat shoe 15 to 34

Infant bootie 0 to 14

Page 5: Careers and the social web

People are Connecting, Sharing, Publishing, Collaborating, Asking, Answering, Suggesting, Agreeing, Demonstrating, Explaining, Disagreeing, Lobbying, Complaining, Campaigning, Meeting, Chatting, Learning, Indoctrinating, Inciting, Socialising, Interacting, Bullying, Abusing, Threatening, Vandalising, Exploiting, Selling, Buying, Stealing, Defrauding, Supporting, Mentoring, Motivating, Creating......

Page 6: Careers and the social web

Connect with other people

Discover information

Share ideas and resources

Page 7: Careers and the social web

Japan:

population

127m

Facebook:

150m active

users

Page 8: Careers and the social web

Social Networking - The headlines

“Intrusive nuisances”

“All about narcissism”

“Cybercriminals exploiting trust”

“Teens engage in risky behaviour”

Page 9: Careers and the social web

76% on social web

• 29% (40m) American broadband users over 13 now regularly contribute to social networking sites.

• 76% (105m) contribute to the social web.

• Only 24% (33m) don’t contribute.

(Source: Netpop Research 2008).

Page 10: Careers and the social web

Who’s using social networks?

• 75% of 18-24 year olds

• 57% of 25-34 year olds

• 30% of 35-44 year olds

• 19% of 45-54 year olds

• 10% of 55-64 year olds

• 7% of those 65+ use social networking.

(Source: Pew Internet and American Life Project 2008).

Page 11: Careers and the social web

What are people doing?

• Keeping in touch with friends and family

• Sharing content

• Making new contacts

• Hanging out

• Exploring their identity

• Informal learning

www.nya.org.uk Youth Work and Social Networking Report 2008

Page 12: Careers and the social web

Digital Youth Project

• 800 + interviews and 5000 + hrs observations

• Mainly extending real world friendships

• Connecting to share niche interests

• Building online reputation

• Sharing accomplishments more widely

• Evidence of peer to peer learning

• Role for adults facilitating interest driven use

Living and Learning with New Media - Digital Youth Project,

University of Southern California and the University of California,

Berkeley 2008.

Page 13: Careers and the social web

3 types of site

•Pure Social Networks

e.g. Facebook, Myspace, Bebo

•Social networking features

e.g. Youtube, Flickr, Del.icio.us

•Social web friendly

Page 14: Careers and the social web

Anatomy of a pure social networking site

• Profile

• Contacts

• Testimonials or Feedback

• Updates

• Affiliations

Page 15: Careers and the social web

Counselor concerns

• Lack of staff confidence

• Lost productivity ($ millions a day)

• Identity theft and impersonation

• Provider liabilities

• Sexual predators

• Cyber bullying – 70% have experienced

• Reliability of information

• Invading teenage space

• Parental worriesSource: Prospects Adviser Survey 2008

Page 16: Careers and the social web

Counselor concerns

1. 48% Reliability of information

2. 41% Invading teenage space

3. 28% Parental worries

4. 27% Identity theft and impersonation

5. 26% Provider liabilities

6. 23% Sexual predators

7. 20% Lost productivity

8. 17% Cyber bullying

9. 14% Lack of staff confidence

Page 17: Careers and the social web

What sites do Counselors belong to

• 53% Facebook

• 20% You tube

• 18% My Space

• 17% Yahoo Groups

• 11% Other social networks

Page 18: Careers and the social web

Counselor experience

• 28% regularly use Social Networking sites

• 42% rarely or never use them

• 1% regularly use Social Bookmarking sites

• 84% never use social bookmarking

• 4% use social web tools with clients

• 82% rarely or never use with clients

Page 19: Careers and the social web
Page 20: Careers and the social web

Lots of help and advice on e-safety

Page 21: Careers and the social web

the social web is a growing part of what defines us

• Identity: who are you?

• Reputation: what do people think you stand for?

• Presence: where are you?

• Relationships: who are you connected with? who do you trust?

• Groups: how do you organize your connections?

• Conversations: what do you discuss with others?

• Sharing: what content do you make available for others to interact with?

Page 22: Careers and the social web
Page 23: Careers and the social web

Management of online presence is becoming more important

• Employers see what staff do

• Staff see what their colleagues do

• Recruiters check people out online and targeting ads on social websites

• Teachers and tutors have views on what students do, say and share online

• Customers see what company staff do

• Authorities see what people do and say

Page 24: Careers and the social web

Top ten social-networking turn-offs for recruiters

1. References to drug abuse;

2. Extreme or intolerant views, especially racism and sexism;

3. Criminal activity;

4. Evidence of excessive alcohol consumption;

5. Inappropriate pictures, including nudity;

6. Foul language;

7. Links to unsuitable websites;

8. Lewd jokes;

9. Silly e-mail addresses;

10. Membership of pointless or silly groups.

Research by Recruitment Agency Joslin Rowe found 20% of employers had checked out applicants online.

Page 25: Careers and the social web

The social web

is the new resume

Page 26: Careers and the social web

Informal Career counseling

– Wider range of informal advisers

– Connect with an employee at a company you’d like to work for

– Find out about an occupation from someone already doing it

– Find out about a college from a student on the course you’d like to study

– Get instant feedback on your plans from friends on your Facebook

Page 27: Careers and the social web

Career

networks influence career decisions,

transition and progression

Size, type of network, and quality of

what is shared impacts your career

Page 28: Careers and the social web

Social Capital

The value or advantage that an individual derives from social relationships.

In careers work such advantage might mean:

• Influencing my self-awareness

• signposting me to opportunities

• Help with my decisions and transition

• Assisting me to achieve my goals

Page 29: Careers and the social web

Identify your goals

Identify who is in

your social network

Link contacts to

goals

Ask contacts

for help or referrals

Add new contacts to

your network

Page 30: Careers and the social web

Social Capital Education

• www.flowork.com

• Training people to use social networks more productively

• Paper questionnaire

• Free online tool for network auditing, mapping and goal setting

Page 31: Careers and the social web

Exploring a career area?

Traditional

Talk to your career counselor/teacher about your ideas

Look at specialist careers information in the library / online

Contact a professional body for information

Watch a video/DVD on accountancy careers

Get an internship at an accountancy firm

Talk to friends and family and ask for contacts

Page 32: Careers and the social web

New – Careers Work 2.0

Join an online group of people interested in your chosen field

Ask people in your chosen field for views on your career plans

Subscribe to blog feeds from people who work in the sector

Visit a firm’s virtual headquarters

Share your goals and plan your time better

Learn from students on the course you’re considering

Get friends to notify you of vacancies

Write in your blog about what you find out in your research

View a video clip from accountancy recruiters

Get headhunted by building a positive online reputation

Create a career timeline from an informational interview

Attend a virtual career counseling session

Signpost people to where you are online

Page 33: Careers and the social web

Counselors say relevant or very relevant to their clients

Join an online group of people interested in your chosen field 32%

Ask people in your chosen field for views on your career plans 44%

Subscribe to blog feeds from people who work in the sector 32%

Visit a firm’s virtual headquarters 48%

Learn from students on the course you’re considering 60%

Get friends to notify you of vacancies 66%

Write in your blog about what you find out in your research 41%

View a video clip from accountancy recruiters 47%

Get headhunted by building a positive online reputation 39%

Page 34: Careers and the social web

Join a group!

Page 35: Careers and the social web
Page 36: Careers and the social web
Page 37: Careers and the social web

Second Life: IBM Recruitment Center

Page 38: Careers and the social web

Second Life – Jobs Fair

Page 39: Careers and the social web

3dxplorer.com: Career Center

Page 40: Careers and the social web

3dxplorer.com – Counselor’s Office

Page 41: Careers and the social web

Get advice from your peers: embark.com

Page 42: Careers and the social web

Get advice from your peers: unigo.com

Page 43: Careers and the social web

Share goals and update your progress at 43things.com

Page 44: Careers and the social web

Achieve your goals and manage time better: bubbletimer.com

Page 45: Careers and the social web

Create a career timeline from an informational interview: dipity.com

Page 46: Careers and the social web

Signpost people to where you are online: wink.com

Page 47: Careers and the social web

What sort of feedback and advice do people actuallyget online?

Page 48: Careers and the social web
Page 50: Careers and the social web

Effective Guidance: what’s useful? (Warwick Institute for Employment Research 2004)

• giving clients access to networks, information and knowledge, enabling them to feel better informed and better able to progress;

• Supporting positive outcomes for the client, specifically: exploring and challenging client perceptions together with giving direction and a new awareness of learning or employment opportunities;

Page 51: Careers and the social web

Conclusions – social web and careers work

• Huge potential benefits – but also risks

• Learners already using social web to support their career and education decision making

• We need to

– be aware and confident with the social web

– know what’s out there

– promote and model safe, productive use

– help learners make sense of the advice and opinions they obtain online

– help clients shape their online brand