careers in the hospitality industry. hotel manager responsibilities: directs everything involved in...

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Careers in the Hospitality Industry

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Page 1: Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

Careers in the Hospitality

Industry

Page 2: Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

Hotel Manager

• Responsibilities: Directs everything involved in the operation and financial result of the property; creates standards for personnel administration and performance, service to patrons, room rates, advertising, publicity and food selection.

Vlademir ReyesGM, Manila Peninsula

Page 3: Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

Hotel clerk

• Responsibilities: Performs an assortment of services for hotel guests, such as guest check-in and check-out, assigning rooms and answering inquiries to hotel services.

Page 4: Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

Bellhop• Responsibilities: Escorts incoming hotel guests to rooms;

assists with luggage; offers information about available services and facilities of hotel and entertainment attractions; inspects guest's room to make sure things are satisfactory.

Page 5: Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

Meeting and convention planner

• Responsibilities: Plans meetings and special events of various sizes. Coordinates such logistics as budgets, speakers, entertainment, transportation, facilities, technology, equipment, logistical requirements, printing, food and beverage, and other related issues.

Page 6: Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

Concierge

• Responsibilities: Assists guests with everything from making restaurant reservations to acquiring tickets to special events to helping with travel arrangements and tours of interesting places to visit.

Page 7: Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

Maitre d’

• Responsibilities: Also known as the head waiter, the maitre d’ assigns customers to tables; makes advance reservations; oversees all aspects of the dining room experience for patrons; makes sure all waiters are doing their jobs effectively.

Page 8: Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

Executive chef

• Responsibilities: Oversees all kitchen activity, such as menu creation and staff management; utilizes food surpluses and leftovers; tracks popularity of various dishes; estimates customer food consumption; tests cooked foods by tasting and smelling them; creates special dishes and recipes.

Page 9: Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

Reservation ticket agent

• Responsibilities: Answers phone or e-mail inquiries; offers suggestions and information about travel arrangements, such as schedules, rates and types of accommodation; quotes fares and room rates; makes and confirms transportation and hotel reservations.

Page 10: Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

Maids and housekeeping cleaner

• Responsibilities: Such light cleaning duties as making beds, replenishing linens, cleaning rooms and halls, vacuuming, emptying wastebaskets and restocking bathroom supplies.

Page 11: Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

Gaming dealer

• Responsibilities: Operates table games such as craps, blackjack and roulette; provides dice and dispenses cards to players; determines winners, calculates and pays winning bets, and collects losing bets.

Page 12: Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

Source:

Top 10 Jobs in Hospitality

Rachel Zupek, CareerBuilder.com Writer

Page 13: Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

The End