Introduction

As an independent IT security specialist, Caretower provide comprehensive solutions to individual problems, thus allowing our recommendations to be unbiased. Over the years Caretower has quickly established many long standing relationships with all of our vendors, achieving the highest status within these organisations based on the level of expertise within our internal sales, support and professional services teams. This relationship ensures we provide our customers with key changes within the industry which assists in their ongoing security management strategy. Following 12 years consistent business growth, Caretower has reached the position of market leader in network security and protection. With a capacity to design and implement business ready solutions and a management team committed to customer satisfaction we have fortified our position as one of Europe’s leading Value Added Resellers. Caretower has always believed that service and support are the keys to a strong relationship with our customers and this has ensured that we not only supply our security products, but also offer additional services such as onsite demonstrations, installations, training, audits and health-checks.

Pennine Acute Hospital NHS Trust

“As the Head of IT for Pennine Acute Hospitals NHS Trust, I have been pleased with the high level of support we have received from Caretower. Being part of the NHS trust, the protection of personal data is at the forefront of our security needs.

Caretower have supplied swift and reliable anti-virus and data protection products and their account manager and technical

team keep us up to date with all of the latest developments with these products. Their technical team has provided us with an excellent level of support during the past five years we have been in business with them."

John Speight, Head of IT

“Primark Stores Limited has been using McAfee Total Protection since 2005 as a comprehensive tool to protect them against web and mail

based threats. Caretower recognised Primark’s need for an integrated solution that would allow them to manage multiple threats whilst maintaining a high degree of user

control, recommended McAfee Total Protection. The combination of

Caretower’s advice and professionalism coupled with their McAfee IT security expertise

is why Primark consider them one of their main IT Security suppliers

In addition to this, Primark have a Caretower

support contract which gives them direct access to an engineer at any time they want.

Caretower has always been a delight to work with; their support team have always

shown great technical knowledge when dealing with Primark’s queries. From the start

their support, advice and work ethics have always been of the highest standard. Primark are more than

happy to continue using Caretower as a supplier in the future.”

Phil Arias, Project Manager, Technical Services

Europe’s leading independent managed service provider and network security value added reseller. We are totally flexible and ensure that we are able to supply engineering/support tailor-made to specific customers’ requirements. As an independent specialist, Caretower provides comprehensive solutions to individual problems, thus allowing our recommendations to be unbiased. Over the years Caretower has established many long-standing relationships with our vendors, and have achieved the highest status within these organisations as a result of the level of internal expertise we have in both our sales and technical teams. The relationship with these vendors ensures we provide our customers with information about the key changes within the industry which assists the ongoing security strategy of our customers with today’s threats. Caretower has always believed that excellent service and support is the key to a strong relationship with our customers and this has ensured that we not only supply security products but also offer services such as on-site demos, installations, training and health-checks. From our expertise and service we have a proven history with a strong customer base spanning various verticals including Finance, Health, Local Authorities, Education and Blue-Chip.

“Arcadis AYH has been a Caretower customer since 2004. They have been a pleasure to work with; providing us with a great service combining sales and support over the last 4 years. We have found that the combination of

Caretower’s McAfee IT security knowledge coupled with their work ethic and professionalism reaffirms why we have been with them for so long. We would gladly recommend Caretower as an IT security partner.”

Steve Ribeiro, Network Manager

“I have worked within Easyjet IT for some 4 years now and have inherited the McAfee AV mantle along the way. From time to time we have had issues with our instance of ePO and client machines and every single time, Caretower have dealt with the issue in the same manner. I cannot remember how many calls I have raised with them along the way, but everyone has been dispatched with professionalism, care and, dare I say it, a touch of humour along the way. We deal with so many stereotypical 3rd parties within the aviation/IT business and it’s refreshing to have people like Caretower bucking the trend and doing justice to their name.”

David Hodges, IT Infrastructure Engineer

What we do best Following nearly two decades consistent business growth, Caretower has reached the position of market leader in network security and protection. With a capacity to design and implement business ready solutions and a management team committed to customer satisfaction we have fortified our position as one of Europe’s leading Value Added Resellers Caretower has won a number of top level awards including McAfee’s Northern European Partner Award, Trend Micro’s Reseller of the Year and Sophos Corporate Partner of the Year. In addition to these independent accreditations, Caretower has also achieved a collection of high accreditations with the Best of Breed Security Vendors, which make up Caretower’s partner portfolio. Endpoint Security for Desktops & Servers Managed Services Network and Perimeter Security Risk and Compliance Data Protection DLP Data Storage Web & email filtering Encryption Product Audits Product Installation On-site Training PCI DSS Audit 24/7 Customer Support Vulnerability Scanning Penetration Testing Business Continuity Archiving

“Caretower are a growing forward thinking company run by a dynamic family team. They have a strong supportive culture towards developing their staff and are customer centric. I always find my periodic strategy reviews to be extremely productive and professionally run. The family has ambitions to be an important player within the network security sector and it is evident to me that with their ongoing investment plans, this ambition is very achievable. They are a very fine business and a pleasure to manage.”

Nigel Blair-Park. Relationship Manager, Barclays Commercial Bank

Our Partners

We value our partnerships with vendors as it is the key to our success. We strive for the highest accreditations from our

chosen partners and hope that these relationships will in turn give our customers the best solutions and the highest level of

pre and post sales customer service and support.

Some of our valued vendors include: