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Cargo Transformation TrackThank you to our Sponsor
WELCOMEScott Sangster
Vice President, Global Logistics Network (GLN), Descartes Systems Group
The Case for ChangeCeline Hourcade
Head, Cargo Transformation, IATA
Intelligence is
the ability to
adapt to change
Stephen Hawking8 Jan 1942 – 14 Mar 2018
EASYAgile
IATA Cargo Transformation program
<1%Global trade volumes
UberCargo, Amazon, new Silk-
Road, Posts… stronger competition
Too complex!
ReputationPremium price with low-cost service
3 daysTo get a quote!!!
7/10Customer satisfaction
The 6 goals of the program
Modernizing cargo
distribution
Capitalizing on
e-commerce
Optimizing the end-to-end journey
Moving to data
on-demand
Developing real-time
interaction
Making quality
relevant
Making air cargo easier, smarter and faster
A portfolio of projects Accelerating change in the areas of: #Digitalization #Visibility #Safety
e-freight &
e-AWB
ONE
Record
Interactive
Cargo
Smart
Facility
ACIDAir Cargo
Incident
Database
Cargo
Connect
An innovation stream Connected devices Blockchain Big data AI Automation / Robots Drones AR / VR
The 6 goals of the program
Modernizing cargo
distribution
Capitalizing on
e-commerce
Optimizing the end-to-end journey
Moving to data
on-demand
Developing real-time
interaction
Making quality
relevant
Making air cargo easier, smarter and faster
Cargo BookerJos Nuijten
VP Network Integration Strategy, Descartes
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Dallas, Wednesday March 14
Jos Nuijten – VP Network Integration Strategy
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
• Architecture Principles
• Air Services
• Sharing of Services
Agenda
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
• Open Platform
• Stand-alone Web-Services
• APIs to integrate to applications
• Descartes’ Applications
• External Applications
• Message Integration Support
• Access Control
• Subscriber
• Delegated
• Ad-Hoc
Architecture Principles
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
• Rating Service
• Carrier Rates
• Own Rates
• Integration to TACT Rates
• Schedules
• OAG
• Carrier
• Allotments
• Capacity
• Milestone Planning
Air Services
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
• Integrated with Descartes’ Data
Sharing platform
• Bookings
• Airwaybills
• House Waybills
• Related Documents
• Milestone plan
• Not just MOP milestones
• Milestone monitoring
• Status Information
Sharing of Services
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
• First and Last Mile
• Dock Appointment Scheduling
• Other Modes of transport
• Customs filings
• Data Content Services
Sharing of Services
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Network Applications Community
Airspace TechnologiesRyan Rusnak
Co-Founder & CTO, Airspace Technologies
Booking Time Critical CargoRyan Rusnak - Co-Founder and CTO
March 14, 2018
Shipments Picked Up and Delivered in Less
Than 24hrs Are Delayed Due To:1 in 3 Long Order Process | Inaccurate Data
25
Time == Life
26
Booking Problems
27
28
Quoting
29
Dispatching
Step Function
30
31
Transparency
How do we solve them?
32
33
Quoting
34
Dispatching
35
Tender Time
Del
iver
y Ti
me
36
Transparency
An end-to-end solution that empowers customers with greater automation, transparency, and cost-savings for their time-critical shipping needs.
The Airspace Platform
Client Portal Driver AppsOperations Dashboard
37
Panel Discussion: Modernizing Air Cargo Distribution
Moderator
Celine Hourcade, Head, Cargo Transformation, IATA
Panelists
Don Bender, Manager, Cargo Distribution Channels and e-freight, American Airlines Jos Nuijten, VP Network Integration Strategy, Descartes Ryan Rusnak, Co-Founder & CTO, Airspace Technologies
The Vision for Fast Cargo:
Protecting and Improving Air Cargo Strength
Ashish PradhanGeneral Manager Airlines, Wipro Limited
WCS 2018 – Cargo Transformation © confidential 44
The vision for Fast Cargo:protecting and improving air cargo strength
Keynote by
Ashish PradhanGeneral Manager – AirlinesWipro Limited
WCS 2018 – Cargo Transformation © confidential 45
Air Cargo transformation: Vision for fast Cargo
At Air Cargo, we sell speed!
Current obstacles to speed
Speed Accelerators
WCS 2018 – Cargo Transformation © confidential 46
Need for speed!
More important than speed, Journey optimization!
Improving & optimizing Process
Reliability & Quality
Delivering Speed: A result of well coordinated actions, not a co-incidence
Accountability & Transparency
Key Focus
WCS 2018 – Cargo Transformation © confidential 47
Current obstacles to speed
Pick up
Booking
Customs
Documentation
Cargo acceptance - X-ray
Staging/ Build up
Transit
Break down
Delivery & POD
Shipper to consignee
Industry Challenges
Logistics issues
Manual & Paper work
Regulatory clearance
Legacy system & SLA failures
Poor track & Trace system
Equipment & Infrastructure
Manpower shortage
20% 15%10% 35%
10% 5% 5%
WCS 2018 – Cargo Transformation © confidential 48
And we need a different way of working
Operations dynamics
Unexpected events
Operational performance
SLA failures Delay in delivery Customer unhappy
RCS ---------- DEP ATA ----------- RCF ATA ----------- DLV
Digitalizing documents Customer Portals
Need for consistency
Consistency across the supply chain achieved through
Monitoring with proactive actions (where necessary) is the key to achieve speed – KPIs like FAP & DAP
Industry expectations . . .
Process Technology People
WCS 2018 – Cargo Transformation © confidential 49
Speed accelerators . . .
• Mobile Booking App • Bots for booking• 3rd Party Portal Bookings
Smart Booking
• Advance document uploads – eDocs • Appointment System• Online Payments
Self Service
• Smart-Tags (including Bluetooth) • Weighing / Dimming Machine interface• Using AR for Work Order
Smart Warehousing
• Advance information (Shipment details )• e-Commerce Blockchain• Data quality check
Advance Regulatory
• Piece level tracking - IOT• Geo-fencing • Work flow for handling task
Provide Visibility
• Auto flight planning• Auto build planning• Auto delivery orders
Automation Robotics
10%
30%
10%
20%
20%
10%
WCS 2018 – Cargo Transformation © confidential 50
It all revolves around the Customer
Advanced Analytics & Insights
Digital Transformation
AutomationIOT
E-commerce support
Real-Time Information
Blockchain
Partners
Collaboration
AI & Machine learning
Innovation& Product Lifecycle Management
Work smarter – Streamline Processes & faster Delivery
Customer
WCS 2018 – Cargo Transformation © confidential 51
Thank You
Ashish PradhanGeneral ManagerWipro Ltd
Panel Discussion: Optimizing the End-to-End Journey
Moderator Jessica Tyler, Managing Director Cargo Culture and Transformation, American Airlines
Panelists Christian Bergfelder, Director Network Airside & Airport Affairs, DHL Express Europe Matthias Hurst, Director, Global Airfreight Initiatives, Agility Laura Rodriguez, Assistant Manager, Cargo iQ Sara Van Gelder, Cargo & Logistics Development Manager, Brussels Airport Company
1.30
1.722.37
2.61
1.13
2.12
2.55
1.11
1.41 days global average(25% of door-to-door time)
North AmericaLatin America &
the CaribbeanSub-Saharan
AfricaWestern Europe
Middle East &
North AfricaEastern
Europe
& Central Asia
East Asia & the
PacificSouth Asia
Border Efficiency
An IATA interest group
Panel Discussion: Optimizing the End-to-End Journey
Moderator Jessica Tyler, Managing Director Cargo Culture and Transformation, American Airlines
Panelists Christian Bergfelder, Director Network Airside & Airport Affairs, DHL Express Europe Matthias Hurst, Director, Global Airfreight Initiatives, Agility Laura Rodriguez, Assistant Manager, Cargo iQ Sara Van Gelder, Cargo & Logistics Development Manager, Brussels Airport Company
BRUcloud Apps
56
An open data sharing platform
Central cloud chain / data layer
API’s
Slot Booking App
57
Central window to book a time slot for freight delivery or pick-up
Smoothen the process of freight delivery at the
GHA’s facilities
Eliminate waitingtimes (peaks) and idle
times
Optimize personnelplanning
Central community approach
First step in landsideManagement tool
Slot Booking AppHow it works
Booker - FWDR Supplier - GHA
Make time slotsavailable
Request a single/recurrent time
slotSlot is approved or
alternative proposed
Update slot info Driver registers at GHA
(ATA/ATD)
12
3
45
58
Product Reliability
0 316
69
198
367
450
395
288
195
121
63
289 2 1 0
110 120 130 140 150 160 170 180 190 200 210 220 230 240 250 260 270
0
50
100
150
200
250
300
350
400
450
500
0.0%
20.0%
40.0%
60.0%
80.0%
100.0%
120.0%
Shipments grouped by time needed to process
After 225 minutes
99% of shipments
have been
processed.
Panel Discussion: Optimizing the End-to-End Journey
Moderator Jessica Tyler, Managing Director Cargo Culture and Transformation, American Airlines
Panelists Christian Bergfelder, Director Network Airside & Airport Affairs, DHL Express Europe Matthias Hurst, Director, Global Airfreight Initiatives, Agility Laura Rodriguez, Assistant Manager, Cargo iQ Sara Van Gelder, Cargo & Logistics Development Manager, Brussels Airport Company
Closing RemarksScott Sangster
Vice President, Global Logistics Network (GLN), Descartes Systems Group
Networking LunchTrinity Exhibit Hall
Thank you to our Sponsor