caring for ourselves in times of crisis · 2020-04-08 · deanna lw frings, ms ed, cpxp vice...
TRANSCRIPT
Caring for Ourselves in Times of CrisisModerator: Deanna Frings, MS Ed, CPXP | Vice President, Learning and Professional Development, The Beryl Institute
Panelists: Lou Lacey, LPC, Director of Emotional Wellness, Children’s of Alabama & Helen Riess, M.D., Founder, CEO, Empathetics, Inc. | Associate Professor of Psychiatry, Harvard Medical School
April 9, 2020
Elevating the Human Experience in Healthcare
- The Beryl Institute
Defining Patient Experience
www.theberylinstitute.org
Our Moderator
Deanna LW Frings, MS Ed, CPXPVice President, Learning & Professional Development The Beryl Institute
@FringsDeanna
www.theberylinstitute.org
Caring for Ourselves in Times of CrisisApril 9, 2020
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We believe human experience is grounded in experiences of patients & families, those who work in healthcare and the communities they serve.
The global community of practice committed toelevating the human experience in healthcare.
www.theberylinstitute.org
Changing healthcare by ensuring an unwavering commitment to the
HUMAN EXPERIENCE
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Framing
Today we find ourselves in a once in a lifetime health crisis that calls on us to elevate our humanity in ways we could have only imagined.
This will push our traditional conversations on the human experience in healthcare to new places, all the while calling us to reinforce our commitment to the delicate balancing act of caring for those we serve AND those who
are charging into this crisis to care for or support those caring for those in the greatest need.
What can and should we be doing to care for our communities, each other and ourselves?
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Our Panel
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Deanna FringsMS, Ed, CPXP
VP, Learning & Professional Development
The Beryl Institute
Lou LaceyLPC
Director, Emotional WellnessChildren’s of Alabama
Tiffany ChristensenCPXP
VP, Experience IntegrationThe Beryl Institute
Helen RiessM.D.
Founder & CEOEmpathetics, Inc
Associate Professor PsychiatryHarvard Medical School
www.theberylinstitute.org
Fish-Bowl Conversation
Panelist engaged in direct conversation
Participants invited to engage in the conversation via the chat function. Insights and questions will be pulled into the conversation as possible
All chats will be captured in summary notes.
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Introductions
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Our Challenges & Realities
Lou Lacey Deanna Frings Tiffany ChristensenHelen Riess
Moral Distress
Emotional Exhaustion
Responding to Crisis
Challenges
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The importance of self-care and self-empathy during this time.
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Self-care
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The value of finding meaning.
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What can we do to feel safe and strong today?
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Where do you feel strong today?
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Changing healthcare by ensuring an unwavering commitment to the
HUMAN EXPERIENCE
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THANK YOU, BE SAFE and STAY WELL!
Thank you for participating!
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Thank you for participating