carlton associates incorporated or lessons from a day in la

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Carlton Associates Incorporated or Lessons From a Day in LA

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Page 1: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

or

Lessons From a Day in LA

Page 2: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

Day in LA Sidebar

MADISON + VINE

Newsletter launch Ad Age Commerce & Content Beverly Hills Hotel Room for 100 people

Page 3: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

Day in LA Sidebar

MADISON + VINE

Steve & Rance Turner Warner CAA GM Omnicom 400 people

Page 4: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

MADISON + VINE “The advertising model has changed from intrusion to invitation.” Rance Crain

Some Quotes

“TiVo is the Anti-Christ.” Jamie Kellner “What’s the measurement for all this?” Bruce Redditt “Talent won’t pimp for advertisers.” Peter Arnell “Who pays the bill?” Steve Sturm “This is the wild west, there is no financial model.” Mitch Kanner “If a new model isn’t developed, the old one will simply collapse.” Steve Heyer

Page 5: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

Let’s Go Back to 1950

Advertising was print Billy & Sue paidfor subscriptions They read the adsthey wanted to read Radio was free,but its role wassmall

Page 6: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

Along Came Television

A new proposition…

You give us your time,

and we’ll give you free content!

Page 7: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

The Essence of the Deal

To Billy & Sue, their moneywas more valuable

than their time

Page 8: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

But, They Were Pretty Smart…

They immediately developed mental advertising filters

TRANSMITTEDADVERTISING

RECEIVED

ADVERTISING

Page 9: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

Where Billy and Sue Got Their Commercial Information

TVNEWSPAPERS

MAGAZINES

DIRECT MAIL

RADIO

OUTDOOR

PR

PROMOTIONS

WORD OF MOUTH

ETC., ETC.

DIRECT SALES

LITERATURE

Page 10: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

But, As Time PassedThat Changed

TV

NEWSPAPERS

MAGAZINES

DIRECT MAIL

RADIO

OUTDOOR

PR

PROMOTIONS

WORD OF MOUTH

ETC., ETC.

DIRECT SALES

LITERATURE

CABLE

INTERNET

Page 11: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

And, Billy & Sue Changed, Too

Now, their time had become more valuable than their money

Page 12: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

They Also Questioned Why They Should do

The Advertising Filtering?

A New Proposition…

Let the Advertiser do the Filtering!!

GONE

Page 13: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

What Are Billy & Sue Expecting?

Understanding One to one marketing Message coherence Naturalness Respect

Page 14: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

The Essence of This New Dealis Mass Customization of the

Commercial Message

The Key to Billy & Sue is…

PERSONAL PERSONAL RELEVANCERELEVANCE

Page 15: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

So, What Does All This

Mean ForAdvertising Agencies?

Page 16: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

MADISON + VINE “We are talking about nothing short of reinventing the business of marketing communications, from an intrusion to an invitation based model.” Scott Donaton “I don’t want to live through this period of disruption.” Agency CEO “It is time for ad agencies to stop whining and get creative.” David Lubars “Ad agencies can be the quarterback, if they can get over their fear.” Steve Heyer

First, Some More Quotes

Page 17: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

Ad Agencies

Strengths

Understanding of the consumer

Understanding ofbrand experience

Client relationships

Skilled aggregators

Diverse talent

Weaknesses

On the defensive

Stuck in the 30 sec. spot/colorful ad rut

Poor collaborators

Caught in the FWMTS trap

Fear

Page 18: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

What To Do?

1. Consumer focus2. Brand architects3. Coalesce the

outcome4. Holistic ideas5. Business creativity

Page 19: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

1. Consumer Focus

Ad agencies understand the mind of the consumer betterthan any other player

This is the unique strength to leverage

Page 20: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

2. Brand Architects

Like a great building, a great brandneeds a skillful architect

This is the position that ad agencies should be moving to fill

Page 21: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

3. Coalesce The Outcome

No resource can do it all alone, not even ad agencies.And marketers can’t do it themselves, either

Ad agencies need to develop skills in coalescing diverse talent and resources

Page 22: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

4. Holistic Ideas

Great ideas alone are not enough. Today, they must be seamlessly aligned into the entire brand experience

Ad agencies need to create powerful ideas that integrate well with the whole

Page 23: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

5. Business Creativity

Today’s business model is dying. A new one must beinvented. This will take an enormous leap by all

Ad agencies that lead in this can survive. Those that don’t will be marginalized

Page 24: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

And Finally…

Accept the fact that reliance on 30 second spots and

colorful ads and other stuff as the backbone of the ad

agency business just won’t work anymore

Page 25: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

The Good News

The consumer has more money than ever to spend, and is looking for relevant

messages about the brands that will fulfill their lives

Page 26: Carlton Associates Incorporated or Lessons From a Day in LA

CarltonAssociatesIncorporated

Oh, And By The Way…

If You Haven’t Noticed, Billy & Sue Have Changed

Their Names, Too!

Copyright 2003 Carlton Associates Incorporated