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Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management Information Systems Robert Monroe November 15, 2010

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Page 1: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Evaluating Emerging IT:Digital Media

70-451 Management Information Systems

Robert Monroe

November 15, 2010

Page 2: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Assignment #4

• Assignment: research an emerging information technology and write a report on your findings– Details posted on wiki under ‘Assignment 4’

• Due date: Wednesday 12/1 at start of class– What you must submit: a URL I can use to read the report

that you have put together for presentation on the web

– Alternatively, share your GoogleDoc to me and post the name of the shared document to Blackboard’s dropbox

Page 3: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Goals: By The End Of Class You Should Be Able To:

• Make elementary use of the provided analytic framework to evaluate emerging information technologies.

• Be able to describe the key implications that the emergence of pervasive digital media has had on a variety of different kinds of businesses.

• Understand and explain the key benefits and costs associated with digital media for consumers, media (content) producing companies, and information technology companies.

Page 4: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

What Is Digital Media?

Digital media examples Replacement for “Traditional”…

Page 5: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

So What Is “Digital Media”?

• What are the major categories of digital media?

• Questions for later today:– Which “traditional” industries / companies has the move to

digital media helped?

– Which “traditional” industries / companies has the move to digital media harmed?

Page 6: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Play Distribute Search/ Select/

Buy

Encode & Store

Digital Media Lifecycle Overview

Create/Capture

Page 7: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Play Distribute Search/ Select/

Buy

Encode & Store

Digital Media Lifecycle: Create and Capture

• Record and store locally– video camera, webcam,

microphone, etc

• Convert from raw recordings to finished product– Make movies or videos

– Record podcasts

– Mix songs, etc.

Create/Capture

Page 8: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Play Distribute Search/ Select/

Buy

Encode & Store

Digital Media Lifecycle: Encode and Store

• Codecs• Standards and formats

– mp3, mp4, jpeg, H.264, AAC, …

• Databases

Create/Capture

01101010101 101010101 0001011 101110 0011 01

01101010101 101010101 0011010 101110 0111 01

Encode(compress)

Decode(expand)

001100 1101 11

Page 9: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Play Distribute Search/ Select/

Buy

Encode & Store

Digital Media Lifecycle: Search, Select, Buy

• Consumer’s need to:– find what they want

– select or purchase it

– arrange for delivery

Create/Capture

Page 10: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Play Distribute Search/ Select/

Buy

Encode & Store

Digital Media Lifecycle: Distribute

• Bandwidth• Downloads• Streaming• Broadcast vs. multi-cast vs. uni-cast• Caching and Proxy Servers

Create/Capture

Page 11: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Play Distribute Search/ Select/

Buy

Encode & Store

Digital Media Lifecycle: Play

• Decode video/audio data– Stream or file– Convert to video/sound/image/text

• Many different platforms and form factors– Mobile phones– Portable Devices (e.g. iPods. Kindles)– TV– PC’s/laptops– Etc.

Create/Capture

Page 12: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Emerging Information Technology:A Structured Qualitative Analysis Framework

Usage:– Quick filter– Foundation for

detailed analysis

Structure: - Six core questions

- Three secondary questions

Page 13: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Six Core Questions

• What does the technology do?• What does the technology not do?• What problems does the technology solve?

– … and for whom?

• What problems does the technology create?– … and for whom?

• What complements the technology?• Does the technology require network effects?

Page 14: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Secondary Questions

• What substitutes are available to solve the problems?• How mature is the technology?• What type of community is available to support and

grow the technology?

Page 15: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Digital Media (DM) Analysis: Functionality

What DM technologies do What DM technologies do NOT do

Page 16: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Digital Media (DM) Analysis: Problems and Solutions

Problems DM solves Problems DM creates / causes

Page 17: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Digital Media (DM) Analysis: Complements, Network Effects

DM complements Need network effects?

Page 18: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Discussion: Digital Media Costs and Benefits

Benefits Drawbacks

Pro

duce

rs

Consu

mers

Page 19: Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems Evaluating Emerging IT: Digital Media 70-451 Management

Carnegie Mellon University ©2006 - 2010 Robert T. Monroe 70-451 Management Information Systems

Discussion Questions:

• What business opportunities does (or has) the emergence of the following types of inexpensive and ubiquitous digital media creation, distribution, and consumption tools create, and for whom?– Digital imaging– eBooks– Digital music (mp3’s)– Digital video

• Flip the question around: which businesses or industries have been negatively affected by the growth of digital media and its distribution networks?