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INNOVATION THROUGH EXECUTION ® Carrier Management in Multi- Division OTM Implementations OTM SIG, Malmo Feb 2016

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Page 1: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Carrier Management in Multi-

Division OTM Implementations

OTM SIG, Malmo Feb 2016

Page 2: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Agenda

2

• Speaker Introduction

• About Inspirage

• Business Context

• Carrier Management

– Contacts

– Communication

– Settlement

• Governance

• Questions?

Page 3: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

… a high expertise

global consulting

firm.

We help clients

realize

breakthrough

improvements across

the value chain in

areas from product

ideation through

customer delivery.

Inspirage is …

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Page 4: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Cloud Services

• Hosting

• Application Managed

Services

• Subscription Services (BPS)

• Cloud Advisory Services

• Technical Services

Inspirage offers …

Business Consulting

• Business Process

Management

• Change Adoption

• Education & Training

• Strategic Advisory

Services

Business Application

Implementation

• Innovation Management /

Agile

• Supply Chain

Management / VCP

• Logistics Management /

VCE

• Project & Portfolio

Management / Primavera

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Page 5: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Global Reach

5

In 2015,

we worked in

over 39countries around

the world.

Page 6: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Oracle Specializations

6

Partner of the Year

Certified for OTM and GTM

Cloud in US, EMEA and APAC

Page 7: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Industry Recognition

7

2013 ranked among top global consulting

firms for Supply Chain Optimization

2014 ranked among top global consulting

firms for Logistics Optimization

Analyst Recognition:

2014 & 2015 List

Page 8: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

INDUSTRIAL

MANUFACTURING

Industry Focus

We have over 60 value added solutions in 4 main industry verticals

Industrial Products,

Auto, A&D, Metals, Oil

and Gas

Industrial Manufacturing

HIGH

TECHSoftware, Semi

Conductor, Outsourced

MFG, OEM

CONSUMER

PRODUCTSConsumer Goods,

Retail, Comms, Media

& Entertainment

LIFE

SCIENCESPharma, Biotech,

Medical Device,

Distributors

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Page 9: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

HIGH

TECH

Consumer Products

Focus on Customers

Oil & Gas Metals

CONSUMER

PRODUCTS

LIFE

SCIENCES

INDUSTRIAL

MANUFACTURING

OIL & GAS METALS

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Page 10: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Inspirage Logistics Management Practice

Page 11: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Logistics Management Practice

Transportation

Management• Contract Management

• Order Management

• Shipment Planning

• Execution

• Visibility

• Freight Payment

• FTI / Reporting

• Other Functionality

Global Regulatory

Compliance• Global Trade Management

• Trade Compliance

• Customs Management

Warehouse

Management • Automates and optimizes material

handling

• Forward pick area replenishment

• Dock scheduling and load sequencing

• UCC-128 and high volume case picking

• Over-allocation using WMS rules

• Directed put-away of reserved LPNs

• Advanced wave and labor planning

• Pick rules and cross-docking

• Enhanced exception handling

• Opportunistic cycle count

• Distributed WMS integration and deployment with Oracle EBS

Transportation

Management

Global Regulatory

Compliance

Warehouse

Management

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Page 12: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

SAP30%

EBS50%

JDE5%

Other15%

Logistics Practice…By the Numbers

39%Original G-Log Consultants

on our North American team

433Combined number of

years of OTM experience

41Combined number of

years of GTM experience

373Total number of

non-US projects

Total number of GTM

projects

Number of GTM customers at

Inspirage (since Oct 2012)

100%Project completion success rate

(all of our customers are willing to

act as an Inspirage reference)

NoneNumber of Inspirage

OTM/GTM customers now

using other implementers

6Number of Inspirage

OTM/GTM customers

who previously used

another implementer

56%Percentage of customers

that extended their

partnership with Inspirage

beyond the original

agreement

17%Percentage of

customers that include a

non-North American

deployment

16%Percentage of the team

that previously worked

for an Oracle customer

that implemented OTM

31%Percentage of the Inspirage

OTM/GTM team based

outside the US

Breakdown of

ERP’s used by

Inspirage

OTM/GTM

customers

5420

Total

number of

projects 662Global Team Members

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Page 13: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

VCE Leadership Team

Derron Mirtsching

Logistics Management

Solution Director

• 20+ years in Logistics

• 7+ years as Solution

Architect at Oracle

• VCE Practice Leader at

IBM

• Cross sector background/experience

• Business Process focus

Scott Pulczinski

Logistics Management

Practice Director

• 17+ years in Logistics

• 14+ years in OTM / GTM

• One of the original G-Log

consultant

• OTM / GTM Solution

Architect at Oracle

Bob Hart

Logistics Management

Vice President,

Logistics Management

• 23+ years in Logistics

• 15+ years in OTM / GTM

• First G-Log consultant

• Created OTM practice at

G-Log

Ashwin Rao

Logistics Management

Practice Manager, India

• 12 years in the Oracle

economy

• 8+ years in Value Chain

• Oracle solutions

consultant at TCS

• Solution Lead at Infosys

Eric Rosenbloom

Logistics Management

Solution Director

• 20+ years in Logistics

• 15+ years in OTM / GTM

• Original G-Log

developer

• Most experienced OTM

consultant

Mike Beverlin

Logistics Management

Practice Director

• 20+ years in Logistics

• 14+ years in OTM / GTM

• One of the original G-Log

consultants

• OTM / GTM Solution

Architect at Oracle

Many came from

G-Log, the founding

company of OTM

More depth and breath on

OTM and GTM than any

other consulting practice

Hrishikesh Mhatre

Logistics Management

Solution Director

• 10+ years’ experience on

OTM

• Project Experience in

diverse geographies

• Lead multiple projects as

Solution Architect

Michael Lindsey

Logistics Management

Director, Solution

Architect

• 20+ years in Logistics

• 14+ years in OTM / GTM

• Original G-Log Sales Team

Member

• Oracle Sales and Strategy

Sundar RG

Logistics Management

Sr. Practice Director,

India

• 20+ years in Logistics

• Multi vertical experience

• Focused on VCE

Leadership in

• EMEA/Asia

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Page 14: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Logistics Management Service Offerings

Application Implementation Expertise

Hosting

Training OTM GTM WMS

OTM GTM WMS

Value Assessments OTM GTM WMS

OTM GTM WMS

Cloud, BPS and Managed Services OTM GTM WMS

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Page 15: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Our Logistics Management Customers

1515

OTM/GTM CUSTOMERS WMS CUSTOMERS

Note: All accumulated starting in January 2013

Page 16: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Business Context

Page 17: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Business Context

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Large multi-division organization with global operations

Each division has a different ERP

Common pool of carriers used across divisions and locations

Each division has different freight settlement rules

Multiple OTM rollouts happening in parallel

Page 18: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Sample Domain Structure

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Parent Domain

Division A Division B Division C

Transactional Domains

Carriers and Rates

Page 19: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Carrier Definition

Page 20: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Carrier Definition

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Page 21: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Carrier Definition

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Page 22: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Carrier Contacts and Communication

Page 23: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

• Each division has a different contact

• Each division has a different tendering

philosophy

• No cross visibility of tenders

Tendering

Contacts

Carrier Contacts and Communication

Use a mix of domain specific workflow and dispatch level tendering

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Page 24: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Division Specific Workflow

Configure desired workflow at the divisions domain

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Page 25: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Dispatch Level Tendering

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Carrier

Dispatch Location

User

Dispatch Region

Corpn

• Model dispatch offices as locations for the purpose of sending tenders to a specific service provider based on the source location of the shipment.

• Prevent dispatch offices from viewing web tenders that have been sent to other offices.

Page 26: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Dispatch Level Tendering

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Page 27: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Dispatch Level Tendering

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Page 28: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Freight Settlement

Page 29: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Division Specific Approval Rules

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Page 30: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Governance

Page 31: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Have a strong clearly identified rate management team

Clean up carrier contacts

Have well defined zones for tendering

Involve your carriers right up front in your projects

Carrier Governance

On-Time

On-Budget

Low Risk

Quality Solution

Accomplish

Objectives

Adopted by Organization

Vision

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Page 32: Carrier Management in Multi- Division OTM …...Inspirage (since Oct 2012) 100% Project completion success rate (all of our customers are willing to act as an Inspirage reference)

INNOVATION THROUGH EXECUTION®

Questions & Answers

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[email protected]

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