casa 105702 product guide - jeanne - 1.14.07 -...

Product Guide

Wireless Service

Quality Management

Service Validation Packages (SVPs)

SVP – Basic Voice ............................................................... 3 SVP – Supplementary Service .............................................. 5 SVP – Basic Data ................................................................ 7 SVP – WAP ........................................................................ 9 SVP – SMS .......................................................................11 SVP – MMS .......................................................................13 SVP – Voice Quality ...........................................................15 SVP – IVR ........................................................................17

Remote Test Probes (RTPs)

RTP – GPRS/GSM ..............................................................19 RTP – EDGE/GPRS/GSM .....................................................21 RTP – HSDPA/EDGE/GPRS/GSM ...........................................23 RTP – 1xEV-DO Rev. 0/1xRTT ..............................................25 RTP – 1xEV-DO Rev. A/1xRTT ..............................................27 RTP – iDEN .......................................................................29

QoS Management Systems QoSExecutive ...................................................................31 QoSManager .....................................................................33 Mobile Identity Server ........................................................35

Managed Services

RoamerNet .......................................................................37 RoamerNet Hosting Locations ..............................................39

Product GuideTable of Contents

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SVP – Basic VoiceWireless Service Quality Management

RCATS® SVP – Basic Voice enables wireless service providers to test the quality of service experienced by end users in making basic voice calls.

The Basic Voice SVP provides test profiles to validate a variety of QoS test scenarios. Specific to mobile phones and networks, the test profiles are fully-parameterized and extensible, enabling operators to develop their own profiles to address complex or operator-specific test requirements.

In addition to the fully-automated test mode, the solution also provides operators with an interac-tive mode for validating network modifications prior to deployment or for troubleshooting network or service issues.

For testing that requires HLR interaction, the Basic Voice SVP enables access and control ofexternal network nodes via custom integration or telnet-based programs.

The Basic Voice SVP is part of the patented Casabyte RCATS solution, which enables automated testing, centralized management and aggregated reporting for large numbers of deployed probes. The solution allows wireless operators to access real-time, network-wide performance and availability information, enabling them to use this information to increase service quality, increase revenue and reduce costs.

The Basic Voice SVP validates the quality and performance of mobile-to-mobile, mobile-to-landline and landline-to-mobile calls for local, long-distance and interna-tional calling scenarios. For each call, it records detailed information regarding the call, as well as information on the subscriber, the mobile phone, and the network infrastructure used to make the call. The results are reported in real-time, provid-ing operators with full visibility into current network performance and enabling rapid response to issues.

Service Validation Package (SVP)

Features • Validation of voice calls from a subscriber perspective • Enables continuous monitoring of service quality and availability from large numbers of geographically-dispersed locations • Supports Casabyte’s Mobile Identity (MI) Server, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations • Flexible and extensible script language with advanced parameterization, control and logging functionality • HLR access and control via custom integration or telnet-based CLI scripts • Interactive mode for test development and troubleshooting

Benefits • Increases customer satisfaction by reducing the time required to detect customer-impacting problems • Reduces operating cost by automating monitoring, testing and reporting • Increases operator visibility of service quality by providing network-wide, real-time reporting of measurements and key performance indicators (KPIs) • Improves consistency in customer experience by performing a common set of tests throughout the entire network footprint • Reduces the time and risk to install or modify network infrastructure by providing extensive recursive testing capability • Increased revenue and reduced churn through positive customer satisfaction

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Specifications

Voice Calls • Success rate • Call start time • Call end time • Ring time • Answer time • Channel assign time • Channel release time • Send-to-allocate time • Send-to-ring time • Send-to-end time • Answer-to-end time • Release-to-end time

Voice Mail • Success rate • Latency

Call/Mobile Information • Signal strength • IMEI, IMSI and MSISDN (GSM) • ESN and MIN (CDMA) • BSC/RNC • Switch name

Service Validation • Mobile-to-mobile voice calls • Mobile-to-landline voice calls • Landline-to-mobile voice calls • Local, long distance, international voice calling • Message Waiting Indicator (MWI)

RTP Functionality for Voice • 2 or 3 mobile phones (depending on RTP model) • 2 landline phones • Supports simultaneous phone usage

Test Profile Functionality • Advanced script language specific to mobile phones and networks • Fully-parameterized and extensible • Advanced loop control • Event logging (standard and custom) • Support for script versioning, labeling and commenting • Control of external network elements (HLRs, MSC, etc) via custom integration or configurable telnet- based CLI commands

Phone Control for Basic Voice • Power on/off; battery removal • Dial/answer/terminate • Send/receive DTMF tones • Audio play/record • Detect call progress tones • Query/set call features • Call state monitoring (idle, dialing, ringing, in use, etc) • Voice mail deposit/retrieval • SIM select (GSM) among 4 local or unlimited number of remote SIMs with MI Server • SIM (GSM) or MIN programming (CDMA2000)

Operational Test Modes • Automated • Interactive

Required RCATS Solution Components • RCATS Remote Test Probes (RTPs) • QoSExecutive • QoSManager • Optional: MI Server (centralized SIM repository) • Optional: MI Server Controller

RCATS Remote Test Probes (RTPs) • RCATS RTP – GPRS/GSM • RCATS RTP – EDGE/GPRS/GSM • RCATS RTP – HSDPA/EDGE/GPRS/GSM • RCATS RTP – 1xEV-DO Rev. 0/1xRTT • RCATS RTP – 1xEV-DO Rev. A/1xRTT • RCATS RTP – iDEN

RCATS Managed Services • RCATS RoamerNet®™ RoamerNet™RRoamerNet™oamerNet™RCATS Service Validation Packages (SVPs) • RCATS SVP – Basic Voice • RCATS SVP – Supplementary Services • RCATS SVP – Basic Data • RCATS SVP – WAP • RCATS SVP – SMS • RCATS SVP – MMS • RCATS SVP – Voice Quality • RCATS SVP – IVR

* This is a sample of available measurements and KPIs.Additional measurements may be available or created upon request.

Measurements and Key Performance Indicators (KPIs)

Solution Requirements and Options

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Product and technical information in this document are subject to change without notice.©2007 Casabyte, Inc. All rights reserved. Casabyte® and RCATS® are registered trademarks of Casabyte, Inc.

Americas EMEA Asia Pacific Web site: www.casabyte.com · E-mail: [email protected]

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SVP – Supplementary ServicesWireless Service Quality Management

RCATS® SVP – Supplementary Services enables wireless service providers to test the expected behavior and quality of service experienced by end users for supplementary services such as caller ID, call waiting, forwarding, call hold and call barring.


Features • Validation of supplementary services from a subscriber perspective • Tests caller ID, call waiting, forwarding, call hold and call barring within an operator's network • Enables continuous monitoring of service quality and availability from large numbers of geographically-dispersed locations • Supports Casabyte’s Mobile Identity (MI) Server, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations • Flexible and extensible script language with advanced parameterization, control and logging functionality • HLR access and control via custom integration or telnet-based CLI scripts • Interactive mode for test development and troubleshooting


The Supplementary Services SVP provides test profiles to verify that supplementary services operate as intended and provisioned for both local and roaming subscrib-ers. Specific to mobile phones and networks, the test profiles are fully-parameter-ized and extensible, enabling operators to develop their own profiles to address complex or operator-specific test requirements. In addition to the fully-automated test mode, the solution also provides operators with an interactive mode for validating network modifications prior to deployment or for troubleshooting network or service issues.

For testing that requires HLR interaction, the Supplementary Services SVP enables access and control of external network nodes via custom integration or telnet-based programs.

The Supplementary Services SVP is part of the patented Casabyte RCATS solution, which enables automated testing, centralized management and aggregated reporting for large numbers of deployed probes. The solution allows wireless operators to access real-time, network-wide performance and availability information, enabling them to use this information to increase service quality, increase revenue and reduce costs.

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Call Features (pass/fail, success rate) • Caller ID • Call waiting • Call forwarding • Call hold • Call multiparty

Call Barring (pass/fail, success rate) • Incoming/outgoing calls (BAIC, BAOC) • Incoming calls when roaming (BIC Roams) • International incoming/outgoing calls (BOIC) • Incoming/outgoing calls except home (BOICexHC)

Call/Mobile Information • Signal strength • IMEI, IMSI and MSISDN (GSM) • ESN and MIN (CDMA) • BSC/RNC • Switch name


Service and Feature Validation • Caller ID • Call waiting • Call forwarding • Call hold • Call multiparty • Call barring


RTP Functionality for Supplementary Services • 2 or 3 mobile phones (depending on RTP model) • 2 Landline phones • Supports simultaneous usage of phones


Phone Control for Supplementary Services • Power on/off; battery removal • Dial/answer/terminate • Send/receive DTMF tones • Activate, deactivate, interrogate • SIM select (GSM) among 4 local or unlimited number of remote SIMs with MI Server • SIM (GSM) or MIN programming (CDMA2000)

Specifications






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SVP – Basic DataWireless Service Quality Management

RCATS® SVP – Basic Data enables wireless service providers to test the quality of service experienced by end users for basic access to data services.

The SVP provides test profiles to validate a variety of data service scenarios. Specific to mobile phones and networks, the test profiles are fully-parameterized and extensible, enabling opera-tors to develop their own profiles to address complex or operator-specific test requirements. In addition to the fully-automated test mode, the solution also provides operators with an interactive mode for validating network modifications prior to deployment or for troubleshooting network or service issues.

For testing that requires HLR interaction, the Basic Data SVP enables access and control of exter-nal network nodes via custom integration or telnet-based programs.

The Basic Data SVP is part of the patented Casabyte RCATS solution, which enables automated testing, centralized management and aggregated reporting for large numbers of deployed probes. The solution allows wireless operators to access real-time, network-wide performance and availability information, enabling them to use this information to increase service quality, increase revenue and reduce costs.

The Basic Data SVP validates the quality and performance for basic data connectivity, including session establishment, session connection, and session integrity. For each data test, it records detailed information regarding the data service, as well as information on the subscriber, the mobile phone, and the network infrastructure used to provide the data service. The results are reported in real-time, providing operators with full visibility into current network performance and enabling rapid response to issues.

Features • Validation of basic data access and services from a subscriber perspective • Establishes data connections and test ping and FTP through the operator's network • Enables continuous monitoring of service quality and availability from large numbers of geographically-dispersed locations • Supports Casabyte’s Mobile Identity (MI) Server, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations • Flexible and extensible script language with advanced parameterization, control and logging functionality • HLR access and control via custom integration or telnet-based CLI scripts • Interactive mode for test development and troubleshooting



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Specifications

Data Attach • Success rate • Start/end time • Duration • Latency • Answer time • Channel Assign time

PDP Context Activation • Success rate • Start/end time • Connect time • Start-to-end duration • Authentication duration • Bytes sent/received

Ping • Success rate • Start/end time • Latency (Min, Max, Avg)

FTP (Upload/Download) • Success rate • Start/end times • Data rate • Transfer size • Transfer duration

Call/Mobile Information • IP Address of mobile phone • Signal strength • IMEI, IMSI and MSISDN (GSM) • ESN and MIN (CDMA) • BSC/RNC • Switch name

* This is a sample of available measurements and KPIs. Additional measurements may be available or created upon request.

Service Validation • Accessibility (attach/detach; activate/deactivate) • Connectivity (ping internal/external IP address) • Throughput (FTP upload/download)

RTP Functionality for Data • 2 or 3 mobile phones (depending on RTP model) • Supports simultaneous usage of data paths

Phone Control for Basic Data • Power on/off; battery removal • Dial/answer/terminate • Send/receive DTMF tones • Data state monitoring • SIM select (GSM) among 4 local or unlimited number of remote SIMs with MI Server • SIM (GSM) or MIN programming (CDMA2000)








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SVP – WAPWireless Service Quality Management

RCATS® SVP – WAP enables wireless service providers to test the quality of service experienced by end users in using WAP and HTTP on their mobile phones.


Features • Validation of WAP and HTTP services from a subscriber perspective • Downloads and analyzes WAP and HTTP content from the operator's network • Enables continuous monitoring of service quality and availability from large numbers of geographically-dispersed locations • Supports Casabyte’s Mobile Identity (MI) Server, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations • Flexible and extensible script language with advanced parameterization, control and logging functionality • HLR access and control via custom integration or telnet-based CLI scripts • Interactive mode for test development and troubleshooting


The WAP SVP validates the quality and performance for mobile access of Web services. It supports DNS, proxy servers, and regular IP addressing. For each session, it records detailed information regarding the session, as well as information on the subscriber, the mobile phone, and the network infrastructure used to access the service. The results are reported in real-time, providing operators with full visibility into current network performance and enabling rapid-response to issues.

The WAP SVP provides test profiles to validate a variety of Web access scenarios. Specific to mobile phones and networks, the test profiles are fully-parameterized and extensible, enabling operators to develop their own profiles to address complex or operator-specific test require-ments. In addition to the fully-automated test mode, the solution also provides operators with an interactive mode for validating network modifications prior to deployment or for troubleshoot-ing network or service issues.

For testing that requires HLR interaction, the WAP SVP enables access and control of external network nodes via custom integration or telnet-based programs.

The WAP SVP is part of the patented Casabyte RCATS solution, which enables automated testing, centralized management and aggregated reporting for large numbers of deployed probes. The solution allows wireless operators to access real-time, network-wide performance and availability information, enabling them to use this information to increase service quality, increase revenue and reduce costs.

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HTTP • Target URL • Download success rate • Gateway lookup time (with/without DNS or proxy) • Connect time • URL send time • Data transfer rate • Send time • Arrival time • Latency



Service Validation • HTTP • WAP 1.0 • WAP 2.0 • With/without DNS • With/without proxy

RTP Functionality for WAP • 2 or 3 mobile phones (depending on RTP model) • Supports simultaneous usage of mobile phones

Phone Control for WAP • Power on/off; battery removal • Dial/answer/terminate • Send/receive DTMF tones • SIM select (GSM) among 4 local or unlimited number of remote SIMs with MI Server • SIM (GSM) or MIN programming (CDMA2000)

Test Profile Functionality • Advanced script language specific to mobile phones and networks • Fully-parameterized and extensible • Advanced loop control • Event logging (standard and custom) • Support for script versioning, labeling and commenting • Control of external network elements (HLRs, MSC, etc) via custom integration or configurable telnet-based CLI commands


Specifications






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The SMS SVP validates the quality and performance for sending text messages from one mobile phone to another, as well as for sending text messages frome-mail to mobile phones. For each SMS test, it records detailed information regarding the send times, receive times and latency, as well as information on the subscriber, the mobile phone, and the network infrastructure used to provide the data service. The results are reported in real-time, providing operators with full visibility into current network performance and enabling rapid-response to issues.

The SMS SVP provides test profiles to validate a variety of SMS scenarios. Specific to mobile phones and networks, the profiles are fully-parameterized and extensible, enabling operators to develop their own profiles to address complex or operator-specific test requirements. In addi-tion to the fully-automated test mode, the solution also provides operators with an interactive mode for validating network modifications prior to deployment or for troubleshooting network or service issues.

For testing that requires HLR interaction, the SMS SVP enables access and control of external network nodes via custom integration or telnet-based programs.

The SMS SVP is part of the patented Casabyte RCATS solution, which enables automated testing, centralized management and aggregated reporting for large numbers of deployed probes. The solution allows wireless operators to access real-time, network-wide performance and availability information, enabling them to use this information to increase service quality, increase revenue and reduce costs.

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SVP – SMSWireless Service Quality Management

RCATS® SVP – SMS enables wireless service providers to test the quality of service experienced by end users for using Short Messaging Services (SMS).

Features • Validation of SMS text messaging from a subscriber perspective • Tests mobile-to-mobile and email-to-mobile SMS through the operator's network • Enables continuous monitoring of service quality and availability from large numbers of geographically-dispersed locations • Supports Casabyte’s Mobile Identity (MI) Server, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations • Flexible and extensible script language with advanced parameterization, control and logging functionality • HLR access and control via custom integration or telnet-based CLI scripts • Interactive mode for test development and troubleshooting



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Messaging • Origination number • Destination number • End-to-end delivery time • Latency • Mobile originated success rate • Mobile terminated success rate


Service Validation • Mobile-to-mobile SMS • Email-to-mobile SMS

RTP Functionality for SMS • 2 or 3 mobile phones (depending on RTP model) • Supports simultaneous usage of mobile phones

Phone Control for SMS • Power on/off; battery removal • Dial/answer/terminate • Send/receive DTMF tones • SIM select (GSM) among 4 local or unlimited number of remote SIMs with MI Server • SIM (GSM) or MIN programming (CDMA2000)

Test Profile Functionality • Advanced script language specific to mobile phones and networks • Fully-parameterized and extensible • Advanced loop control • Event logging (standard and custom) • Support for script versioning, labeling and commenting • Control of external network elements (HLRs, MSC, etc) via custom integration or configurable telnet-based CLI commands



Specifications






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SVP – MMSWireless Service Quality Management

RCATS® SVP –MMS enables wireless service providers to assess in real-time the quality and performance experienced by end users for using Multimedia Messaging Service (MMS).

The MMS SVP provides test profiles to validate a variety of MMS scenarios, includingmobile-to-mobile, mobile-to-email and email-to-mobile. Specific to mobile phones and networks, these profiles are fully-parameterized and extensible, enabling operators to develop their own profiles to address complex or operator-specific test requirements. In addition to the fully-automated test mode, the solution also provides operators with an interactive mode for validating network modifications prior to deployment or for troubleshooting network or service issues.

The MMS SVP is part of the patented Casabyte RCATS® solution, which enables automated testing, centralized management and aggregated reporting for large numbers of deployed probes. The solution allows wireless operators to access real-time, network-wide performance and availability information, enabling them to use this information to increase service quality, increase revenue and reduce costs.

The MMS SVP validates the quality of service experienced by end users for send-ing and receiving MMS messages. For each MMS test, the SVP sends and/or receives messages over the air interface and through the operator’s network. It then records detailed information regarding latency and throughput. Test results are reported in real-time, providing operators with full visibility into current network performance and enabling rapid-response to issues.


Features • MMS validation from an end-user perspective • Tests mobile-to-mobile and email-to-mobile MMS messages through the operator's network • Validation of voice calls from a subscriber perspective • Enables continuous monitoring of service quality and availability from large numbers of geographically-dispersed locations • Supports Casabyte’s Mobile Identity (MI) Server, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations • Flexible and extensible script language with advanced parameterization, control and logging functionality • HLR access and control via custom integration or telnet-based CLI scripts • Interactive mode for test development and troubleshooting


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Specifications and Key Performance Indicators (KPIs)

Service Validation • Mobile-to-mobile MMS • Email-to-mobile MMS • Mobile-to-email MMS • MMS multimedia message (JPG, AMR & text) • MMS text message (512 characters)

Performance Measurements* • MMS delivery time • MMS mobile originated success rate • MMS mobile terminated success rate


Message Details • Origination number • Destination number • Send/arrival time • Message type (MMS multimedia, MMS text)

Call/Mobile Information • IP address of mobile phone(s) • Signal strength • IMEI, IMSI and MSISDN (GSM) • ESN and MIN (CDMA) • BSC/RNC

RTP Functionality for MMS • 2 or 3 mobile phones (depending on RTP model) • Supports simultaneous usage of data paths

Phone Control for MMS • Power on/off • Battery removal • SIM select (GSM) among 4 local SIMs or unlimited remote SIMs with MI Server • SIM (GSM) or MIN programming (CDMA2000)





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SVP – Voice QualityWireless Service Quality Management

RCATS® SVP –Voice Quality enables wireless service providers to automatically test the voice quality of calls made across various locations within their network.

The Voice Quality SVP compares the received audio with the sent audio, producing a Mean Opinion Score (MOS) that predicts overall subjective listening quality without requiring actual human testing. Test results are reported in real-time, providing operators with full visibility into current network performance and enabling rapid-response to issues.

The Voice Quality SVP enables operators to test a variety of local and long-distance scenarios, including mobile-to-mobile, mobile-to-wireline and wireline-to-mobile. It also enables operators to compare the quality associated with specific access technologies (i.e., GSM vs. UMTS or CDMA vs. 1xRTT) or core networks (circuit-switched vs. packet-based). Specific to mobile phones and networks, the profiles are fully-parameterized and extensible, enabling operators to develop their own profiles to address complex or operator-specific test requirements. In addition to the fully-automated test mode, the solution also provides operators with an interactive mode for validating network modifications prior to deployment or for troubleshooting network or service issues.

The Voice Quality SVP is part of the patented Casabyte RCATS solution, which enables automated testing, centralized management and aggregated reporting for large numbers of deployed probes. The solution allows wireless operators to access real-time, network-wide performance and availability information, enabling them to use this information to increase service quality, increase revenue and reduce costs.

The Voice Quality SVP provides an automated, distributed solution to proactively test voice quality over a variety of call scenarios. For each test, the SVP validates end-to-end voice calls over the air interface and through the operator’s network. It then assesses the speech quality of the voice call using industry-standard ITU algorithms that specifically address impairments commonly found in wireless and packet-based networks.


Features • Fully-automated solution for testing voice quality from an end-user perspective • Originates and terminates voice calls throughout the operator's network • Supports industry-standard speech quality algorithms for mobile-to-mobile, mobile-to-wireline and wireline-to-mobile calls • Validation of voice calls from a subscriber perspective • Enables continuous monitoring of service quality and availability from large numbers of geographically-dispersed locations • Supports Casabyte’s Mobile Identity (MI) Server, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations • Flexible and extensible script language with advanced parameterization, control and logging functionality • HLR access and control via custom integration or telnet-based CLI scripts • Interactive mode for test development and troubleshooting


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Specifications

Mean Opinion Scores (MOS)• PESQ• PESQ LQ (Listening Quality)• PESQ LQO (Listening Quality Objective)• PSQM• PSQM+• PAMS LQ (Listening Quality)• PAMS LE (Listening Effort)

Jitter• PESQ jitter (min, max, average, std deviation)• PAMS jitter (min, max, average, std deviation)

Delay• PESQ delay-per-utterance• PAMS delay-per-utterance


Clipping• Front-end clipping (amount, duration)• Back-end clipping (amount, duration)• Hangovers• PESQ muted audio• PAMS muted audio

Levels• Speech activity percentage• Mean DC• Active speech level• Mean noise• Mean RMS• Peak

Gain• Speech gain• Noise gain

Speech Quality Algorithms• PESQ: Perceptual Evaluation of Speech Quality

(ITU-T P.862)• PSQM: Perceptual Speech Quality Measure

(ITU-T P.861)• Perceptual Analysis Measurement System

Service Validation• Mobile-to-mobile• Mobile-to-landline• Landline-to-mobile• Local calling (single-probe test)• Long-distance calling (two-probe test)• Language-independent * Voice Quality SVP requires QoS Voice Quality software

Test Profile Functionality • Advanced script language specific to mobile phones

and networks• Fully-parameterized and extensible• Advanced loop control• Event logging (standard and custom)• Support for script versioning, labeling and

commenting• Control of external network elements (HLRs, MSC,

etc) via custom integration or configurable telnet- based CLI commands

Operational Test Modes• Automated• Interactive






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SVP – IVRWireless Service Quality Management

RCATS® SVP – IVR enables wireless service providers to test the quality of service experienced by end users in utilizing an Interactive Voice Response (IVR) system.


Features • Validation of IVR prompts and menu tress from a subscriber perspective. • Validation of voice calls from a subscriber perspective • Enables continuous monitoring of service quality and availability from large numbers of geographically-dispersed locations • Supports Casabyte’s Mobile Identity (MI) Server, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations • Flexible and extensible script language with advanced parameterization, control and logging functionality • HLR access and control via custom integration or telnet-based CLI scripts • Interactive mode for test development and troubleshooting


The IVR SVP allows the detection and testing of tones, voice (any language), music and other audio used in IVR systems to ensure that the system responds to the customer as intended.

The IVR SVP provides test profiles to validate a variety of IVR menu trees. The test

suite enables operators to develop their own profiles to address complex or carrier-

specific test requirements.

In addition to the fully-automated test mode, the solution also provides operators with an

interactive mode for validating network modifications prior to deployment or for troubleshooting

network or service issues.

Part of the RCATS product family, the IVR SVP provides operators with a turn-key solution that

is fully integrated with the RCATS Remote Test Probes (RTPs), Automated Test Platform(s) (ATP)

and the QoSExecutive. Customers can optionally use the MI Server which provides a remotely

accessible, central repository for SIM modules.

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IVR Test • Pass • Fail

Call/Mobile Information • Signal Strength • IMEI, IMSI and MSISDN (GSM) • ESN and MIN (CDMA) • BSC/RNC • Switch Name

RTP Functionality for IVR • 2 or 3 mobile phones (depending on RTP model)

Phone Control for IVR • Power on/off; battery removal • Dial/answer/terminate • Send/receive DTMF tones • Audio play/record • Detect call progress tones • SIM select (GSM) among 4 local or unlimited remote with MI Server • SIM (GSM) or MIN programming (CDMA2000)

Test Profile Functionality • Advanced script language specific to mobile phones and net works • Fully-parameterized and extensible • Advanced loop control • Event logging (standard and custom) • Support for script versioning, labeling and commenting • Control of external network elements (HLRs, MSC, etc) via custom integration or configurable telnet-based CLI commands


Specifications







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RTP – GPRS/GSMWireless Service Quality Management

The RCATS® RTP – GPRS/GSM (Remote Test Probe) enables wireless service providers to actively monitor and improve the quality of services they deliver to their end customers.

Remote Test Probe (RTP)

The GPRS/SGM RTP tests voice, data and messaging services from a subscriber perspective within GPRS and GSM networks. It is a self contained, rack-mountable unit that can be deployed throughout the network. The RTP is remotely accessed and controlled through the Web-based QoSExecutive or telnet over ethernet, dialup or serial port.The RTPs are integrated with the MI Server, which provides a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations.

The RTP is a rugged, embedded platform capable of supporting multiple RCATS Service Validation Packages (SVPs), such as Basic Voice, Basic Data, Supplementary Services, SMS, WAP, MMS and others. This enables operators to target the specific services they wish to monitor upon deployment and provides the flexibility to add new services to existing RTPs already deployed in the field.

The RTP is part of the patented Casabyte RCATS solution, which provides automated testing, centralized management and aggregated reporting for large numbers of deployed probes. The solution allows wireless operators to access real-time, network-wide performance and availability information, enabling them to use this information to increase service quality, increase revenue and reduce costs.

Wireless operators face enormous pressure to attract and retain subscribers through new service offerings and improved network quality. Casabyte, the leader in end-to-end service quality monitoring solutions for wireless networks, has specifically designed the turn-key RCATS solutions for large-scale, operator-grade deployments worldwide.

Features • Tests multiple services from an end-user perspective • Rugged, embedded platform designed for operation in remote locations, with support for downloadable remote software upgrades, rack-mounted installation, and option of AC or DC power input • Secure access and control via Web-based QoSExecutive or telnet over Ethernet, dialup or serial port • Worldwide coverage with support for 900/1800 MHz and 850/1900 MHz frequency bands • Embedded DSP platform provides DTMF tone generation/detection, local voice generation/recording and support for Voice Quality measurements, Interactive Voice Response (IVR). Message Waiting Indicator (MWI) and streaming media, including VoIP • Interactive mode for network development and troubleshooting • Front panel includes 4-slot SIM switch, easy-to-use menu buttons and LCD for local configuration • Distributed architecture scales across hundreds of geographically dispersed locations • Supports Casabyte’s patented Mobile Identity (MI) Server, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations

Benefits • Increases customer satisfaction by reducing the time required to detect customer-impacting problems • Reduces operating cost by automating and centralizing service monitoring, testing and reporting • Increases operator visibility of service quality by providing network-wide, real-time reporting of measurements and key performance indicators (KPIs) • Improves consistency in customer experience by performing a common set of tests throughout the entire network footprint • Reduces the time and risk to install or modify network infrastructure by providing extensive recursive testing capability • Provides service quality baseline to measure impact of network changes and upgrades • Increased revenue and reduced churn through positive customer satisfaction

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Back

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USB Port

LandlineConnectors

MiniHub DC Input

Optional

Antenna Ports

Status Indicators LCD Display

SIMsIP NetworkInterface

Menu Nav &Select Buttons

SerialInterface

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Service Specifications

Power Requirements• Option of either AC or DC power supply• AC option: 100 to 240V, 50/60 Hz• DC option: -18 to -48V (Contact factory for availability)• Power consumption: 45W (max)

Physical• Size (H/W/D):

• 1U form factor• 47.625 x 428.625 x 254 mm • 1.875 x 16.875 x 10.0 inches

• Weight: 3.175 kg; 7 lbs• Mounting: 19” or 23” rack-mounts (23” option)

Environmental• Operating temperature: 0˚ to 50˚C; 32˚ to 122˚F• Relative humidity: 8% to 80%, non-condensing

Interfaces• 2 Antenna connectors (SMA)• 1 Ethernet ports (RJ-45; 10/100BaseT) (WAN)• 3 Additional Ethernet ports reserved for future use (LAN)• 1 Serial port for terminal or dialup modem (DB-9; RS-232) • 1 USB port (for future use)• 4 local SIM card ports (5v, 3.3V and 1.8V support) • 2 Telephone connectors (RJ-11)

Signal Reception• Remotely-mounted, high-gain antennas• Recommended signal strength: -80 dBm or better• True RSSI collected for each mobile handset (GSM only)

Manageability• Web-based access/control via QoSExecutive • Telnet access/control via Ethernet, dialup or serial port• Interactive mode for network development and troubleshooting• Downloadable remote software upgrades• Easy-to-use front panel buttons and LED display for local

configuration

Reliability• Rugged, embedded form factor with optional rack mounts• No moving parts such as fans or disk drives• Fail-safe watchdog reset timer for lights-out resiliency• Embedded operating system with purpose-built drivers

Support and Warranty• One-year return-to-factory hardware warranty excluding phone

modules• 90-day software warranty• Web-based support and toll-free customer hotline support• Optional hardware and software extended warranty coverage

Frequency Band• EGSM 900/1800 Mhz• GSM 850/1900 Mhz

Voice Services• EFR/ER/FR/AMR vocoders• DTMF

Data Services• GPRS • Multislot class 8, CS1-CS4; up to 85.6Kbps• GSM • Circuit switched; up to 14.4Kbps




Technical Specifications


20



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RTP – EDGE/GPRS/GSMWireless Service Quality Management

The RCATS® RTP – EDGE/GPRS/GSM (Remote Test Probe) enables wireless service providers to actively monitor and improve the quality of services they deliver to their end customers.


The RTP tests voice, data and messaging services from a subscriber perspective within EDGE, GPRS and GSM networks. It is a self contained, rack-mountable unit that can be deployed throughout the network. TheRTP is remotely accessed and controlled through the Web-based QoSExecutive or telnet over Ethernet, dialup or serial port. The RTPs are integrated with the MI Server, which provides a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations.




Features • Tests multiple services from an end-user perspective • Rugged, embedded platform designed for operation in remote locations, with support for downloadable remote software upgrades, rack-mounted installation, and option of AC or DC power input • Secure access and control via Web-based QoSExecutive or telnet over Ethernet, dialup or serial port • Worldwide coverage with support for 900/1800 MHz and 850/1900 MHz frequency bands • Embedded DSP platform provides DTMF tone generation/detection, local voice generation/recording and support for Voice Quality measurements, Interactive Voice Response (IVR), Message Waiting Indicator (MWI) and streaming media, including VoIP • Interactive mode for network development and troubleshooting • Front panel includes 4-slot SIM switch, easy-to-use menu buttons and LCD for local configuration • Distributed architecture scales across hundreds of geographically dispersed locations • Supports Casabyte’s patented Mobile Identity (MI) Server, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations


��

Back

Front

USB Port

LandlineConnectors

MiniHub DC Input

Optional

Antenna Ports




SerialInterface

21









Manageability• Web-based access/control via QoSExecutive• Telnet access/control via Ethernet, dialup or serial port• Interactive mode for network development and troubleshooting• Downloadable remote software upgrades• Easy-to-use front panel buttons and LED display for local

configuration




Frequency Band• EGSM 900/1800 Mhz• GSM 850/1900 Mhz

Voice Services• EFR/HR/FR/AMR vocoders • DTMF

Data Services• EDGE • Forward link up to 236.8Kbps • Reverse link up to 108Kbps• GPRS • Multislot class 12, CS1-CS4; up to 85.6Kbps• GSM • Circuit switched; up to 14.4Kbps






22



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RTP – HSDPA/EDGE/GPRS/GSMWireless Service Quality Management

The RCATS® RTP – HSDPA/UMTS/EDGE/GPRS/GSM (Remote Test Probe) enables wireless service providers to actively monitor and improve the quality of services they deliver to their end customers.


The RTP tests voice, data and messaging services from a subscriber perspective within HSDPA, UMTS, EDGE, GPRS and GSM networks. It is a self contained, rack-mountable unit that can be deployed throughout the network. The RTP is remotely accessed and controlled through the Web-based QoSExecutive or telnet over Ethernet, dialup or serial port. The RTPs are integrated with the MI Server, which provides a centrally-located poolof SIM modules for testing various subscriber profiles in remote locations.




Features • Tests multiple services from an end-user perspective • Rugged, embedded platform designed for operation in remote locations, with support for downloadable remote software upgrades, rack-mounted installation, and option of AC or DC power input • Secure access and control via Web-based QoSExecutive or telnet over Ethernet, dialup or serial port • Worldwide coverage with support for 900/1800/2100 MHz and 850/1900 MHz frequency bands • Embedded DSP platform provides DTMF tone generation/detection, local voice generation/recording and support for Voice Quality measurements, Interactive Voice Response (IVR), Message Waiting Indicator (MWI) and streaming media, including VoIP • Interactive mode for network development and troubleshooting • Front panel includes 4-slot SIM switch, easy-to-use menu buttons and LCD for local configuration • Distributed architecture scales across hundreds of geographically dispersed locations • Supports Casabyte’s patented Mobile Identity (MI) Server, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations


Back

Front


SIMs


��

USB Port

LandlineConnectors

MiniHub DC Input

Optional

Antenna Ports

IP NetworkInterface

SerialInterface

23










configuration




Frequency Band• WCDMA 850/1900/2100 Mhz• GSM/GPRS/EDGE 850/900/1800/1900 Mhz

Voice Services• EFR/HR/FR/AMR vocoders (GSM/GPRS only)• DTMF (GSM/GPRS only)

Data Services• HSDPA • Forward link up to 1.8Mbps or 3.6Mbps depending on model • Reverse link up to 384Kbps• EDGE • Forward link up to 236.8Kbps • Reverse up to 108Kbps• GPRS • Multislot class 12, CS1-CS4; up to 85.6Kbps• GSM • Circuit switched; up to 14.4Kbps






24



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RTP – 1xEV-DO REV. 0/1xRTTWireless Service Quality Management

The RCATS® RTP – 1xEV-DO REV. 0/1xRTT (Remote Test Probe) enables wireless service providers to actively monitor and improve the quality of services they deliver to their end customers.


The RTP tests voice, data and messaging services from a subscriber perspective within CDMA2000 1xRTT (2.5G) and cdmaOne (2G) networks. It is a self contained, rack-mountable unit that can be deployed throughout the network. The RTP is remotely accessed and controlled through the Web-based QoSExecutive or telnet over Ethernet, dialup or serial port.

The RTP is a rugged, embedded platform capable of supporting multiple RCATS Service Validation Packages (SVPs), such as Basic Voice, Basic Data, Supplementary Services, SMS, WAP and others. This enables operators to target the specific services they wish to monitor upon deployment and provides the flexibility to add new services to existing RTPs already deployed in the field.



Features • Tests multiple services from an end-user perspective • Rugged, embedded platform designed for operation in remote locations, with support for downloadable remote software upgrades, rack-mounted installation, and option of AC or DC power input • Secure access and control via Web-based QoSExecutive or telnet over Ethernet, dialup or serial port • Embedded DSP platform provides DTMF tone generation/detection, local voice generation/recording and support for Voice Quality measurements, Interactive Voice Response (IVR) and streaming media, including VoIP • Interactive mode for network development and troubleshooting • Front panel includes easy-to-use menu buttons and LCD for local configuration • Distributed architecture scales across hundreds of geographically dispersed locations


Front

Back

��

USB Port

LandlineConnectors

MiniHub

DC InputOptional

Antenna Ports

SerialInterface

100 to240V AC

Status Indicators LCD DisplayMenu Buttons

25






Interfaces• 4/6 Antenna connectors (SMA, 2 connectors per module,

maximum 3 modules)• 1 Ethernet ports (RJ-45; 10/100BaseT) (WAN)• 3 Additional Ethernet ports reserved for future use (LAN)• 1 Serial port for terminal or dialup modem (DB-9; RS-232) • 1 USB port (for future use)• 2 Telephone connectors (RJ-11) (requires basic voice SVP)

Signal Reception• Remotely-mounted, high-gain antennas• Recommended signal strength: -80 dBm or better• 5625 diversity antenna inputs


configuration




Frequency Band• 800 Mhz Cellular band• 1900 Mhz PCS band

Voice Services• IS-127 vocoder• IS-733 vocoder• DTMF

Data Services• IS-856 (1xEV-DO, Revision 0) • Forward link up to 2.4Mbps • Reverse link up to 153.6Kbps• IS-2000 (CDMA 1xRTT) • Forward and reverse links up to 153.6Kbps







26



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RTP – 1xEV-DO REV. A/1xRTT

Wireless Service Quality Management

The RCATS® RTP – 1xEV-DO REV. A/1xRTT (Remote Test Probe) enables wireless service providers to actively monitor and improve the quality of services they deliver to their end customers.

The RTP tests data services from a subscriber perspective within 1xEV-DO and 1xRTT networks. It is a self contained, rack-mountable unit that can be deployed throughout the network. The RTP is remotely accessed and controlled through the Web-based QoSExecutive or telnet over Ethernet or serial port.

The RTP is a rugged, embedded platform capable of supporting multiple RCATS Service Validation Packages (SVPs), such as Basic Data, WAP and others. This enables operators to target the specific services they wish to monitor upon deployment and provides the flexibility to add new services to existing RTPs already deployed in the field.



Features • Tests multiple services from an end-user perspective • Rugged, embedded platform designed for operation in remote locations, with support for downloadable remote software upgrades, rack-mounted installation, and option of AC or DC power input • Secure access and control via Web-based QoSExecutive or telnet over Ethernet, dialup or serial port • Embedded PCMCIA card slots enable support for operator-selected data cards for 1xEV-DO and 1xRTT • Interactive mode for network development and troubleshooting • Front panel includes easy-to-use menu buttons and LCD for local configuration • Distributed architecture scales across hundreds of geographically dispersed locations



Front

Back

��

USB Port

LandlineConnectors

MiniHub

DC InputOptional

Antenna Ports

SerialInterface

100 to240V AC

Status Indicators LCD DisplayMenu Buttons

27






Interfaces• 4/6 Antenna connectors (SMA, 2 connectors per module,

maximum 3 modules)• 1 Ethernet ports (RJ-45; 10/100BaseT) (WAN)• 3 Additional Ethernet ports reserved for future use (LAN)• 1 Serial port for terminal or dialup modem (DB-9; RS-232) • 1 USB port (for future use)• 2 Telephone connectors (RJ-11) (requires basic voice SVP)

Signal Reception• Remotely-mounted, high-gain antennas• Recommended signal strength: -80 dBm or better• 5625 diversity antenna inputs


configuration




Frequency Band• 800 Mhz Cellular band• 1900 Mhz PCS band

Data Services• IS-856-A (1xEV-DO, Revision A) • Downlink up to 3.1Mbps • Uplink up to 1.8Mbps• IS-2000 (CDMA 1xRTT) • Forward and reverse links up to 153.6Kbps







28



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RTP – iDENWireless Service Quality Management

The RCATS® RTP – iDEN (Remote Test Probe) enables wireless service providers to actively monitor and improve the quality of services they deliver to their end customers.


The RTP tests voice, data and messaging services within iDEN networks. It is a self contained, rack-mountable unit that can be deployed throughout the network. The RTP is remotely accessed and controlled through the Web-based QoSExecutive or telnet over Ethernet, dialup or serial port.

The RTP is a rugged, embedded platform capable of supporting multiple RCATS Service Validation Packages (SVPs), such as Basic Voice, Basic Data, Supplementary Services, SMS, WAP and others. This enables operators to target the specific services they wish to monitor upon deployment and provides the flexibility to add new services to existing RTPs already deployed in the field.


Wireless operators face enormous pressure to attract and retain subscribers through new service offerings and improved network quality. Casabyte, the leader in end-to-end service quality monitoring solutions for wireless networks, has specifically designed the turn-key RCATS solutions for large-scale, carrier-grade deployments worldwide.

Features • Tests multiple services from an end-user perspective • Rugged, embedded platform designed for operation in remote locations, with support for downloadable remote software upgrades, rack-mounted installation, and option of AC or DC power input • Secure access and control via Web-based QoSExecutive or telnet over Ethernet, dialup or serial port • Embedded DSP platform provides DTMF tone generation/detection, local voice generation/recording and support for Voice Quality measurements, Interactive Voice Response (IVR) and streaming media, including VoIP • Interactive mode for network development and troubleshooting • Front panel includes easy-to-use menu buttons and LCD for local configuration • Distributed architecture scales across hundreds of geographically dispersed locations


��

Back

Front

USB Port

LandlineConnectors

MiniHub DC Input

Optional

Antenna Ports




SerialInterface

29







Signal Reception• Remotely-mounted, high-gain antennas• Recommended signal strength: -80 dBm or better


configuration




Frequency Band• iDEN 800/900 Mhz

Voice Services• VSELP vocoder• PTT• DTMF







Data Services• Up to 64Kbps

30



Features

• Standardized views and reports for assessment of test results and KPI• Real-time views and reports with service-specific measurements and Key Performance Indicators (KPIs)• Centralized assignment of capabilities, like probe access, test plan creation and data export on a per user basis• Central management, storage and version control of all RCATS test profiles• Real-time scheduler provides information about the status of test plans, and allows for viewing results of tests already completed• Information views based on user-defined geographic areas or service view • Exception alerts provides e-mail notification when test results exceed a pre-defined threshold• Resource load-balancing – calculates and presents load on each probe based on all tests currently scheduled, and assigns tests automatically to best utilize available resources • Export to Excel on a per-service basis utilizing pre-defined SQL queries• Multi-user Web portal to access all RCATS reports and control all RCATS resources, including RTPs, QoS Managers, customer HLRs, and their associated test profiles• Secure access and resource control via user groups, user names and passwords• Distributed architecture scales across hundreds of geographically dispersed locations

Benefits• Reduces operating costs by sharing service monitoring, testing and reporting with more users or operational groups• Increases customer satisfaction by reducing the time required to detect customer-impacting problems• Increase operator visibility of service quality by providing network-wide, real-time reporting of measurements and KPIs• Improves consistency in customer experience by performing a common set of tests throughout the entire network footprint• Reduces the time and risk to install or modify network infrastructure by providing extensive recursive testing capability• Provides service quality baseline to measure impact of network changes and upgrade• Increased revenue and reduced churn through positive customer satisfaction Q

oS

Ex

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QoSExecutiveWireless Service Quality Management

The RCATS® QoSExecutive enables wireless service providers to assess in real-time the quality and performance experienced by end users for voice, messaging and data services. The information about the customer experience enables the service provider to deliver the quality of service their customers expect.

QoS Management Systems

The QoSExecutive provides the tools to manage the configuration, scheduling and results of all service validation testing performed by the RCATS solution. QoSExecutive allows users to view and monitor the execution of tests in real-time as they occur. QoSExecutive consists of a web-based management console, a SQL database and reporting tools to manage user access, and to manage and monitor hundreds of Remote Test Probes (RTPs) and their associated QoSManagers.

The QoSExecutive is part of the patented Casabyte RCATS solution, which enables automated testing, centralized management and aggregated reporting for large numbers of deployed probes. The solution allows wireless operators to access real-time, network-wide performance and availability information, enabling them to use this information to increase service quality, increase revenue and reduce costs.

Wireless operators face enormous pressure to attract and retain subscribers through new service offerings and improved network quality. Casabyte, the leader in end-to-end service quality monitoring solutions for wireless networks, has specifically designed the turn-key RCATS solution for large-scale, operator-grade deployments worldwide.

31

Recommended Platform • Dual Intel Xeon processor • 3.06 GHz CPU • 4.0 GB RAM • Ultra SCSI RAID • 180 GB disk storage (2 x 18GB and 2 x 72 GB) • 95 to 300 MB available disk space (depending on data)

Platform Requirements • Microsoft Windows Server 2003 Standard Edition (with 5 client licenses) • Microsoft SQL Server 2000

Reference Platform • Dell PowerEdge 2650

Views and Reports • Executive dashboard to view summary service validation test results • Configurable views to present service KPI by region, market, cell site, or user-definable views • Configurable views to present test case results in tables, graphically or user-defined views • Enables distinct views and report access based on user types

Management Console • Multi-user interface to access and control all RCATS resources • Secure access and control • Logging and alarm configuration

Database • SQL Server database • Stores test scenarios, schedules and results • Enables data export to customer-specific applications

User Management • Centralized management of user groups and individual users • Centralized control of user access privileges to RCATS resources

Scalability • Supports multiple QoSManagers, each of which support hundreds of Remote Test Probes (RTPs)

Management of Remote Test Probes (RTPs) • Centralized management and control of RTPs by switch, IP address, or location • Provides direct access to individual RTPS from a central location by telnet • Comprehensive alarming

Management of QoSManagers • Configure, schedule and manage service validation testing • Load balance testing across available RCATS resources

Support and Warranty • 90-day software warranty • Web-based support and toll-free customer hotline support • Optional extended software warranty and maintenance




Features and Specifications

Platform and System Requirements


32



Qo

SM

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ag

er

QoSManagerWireless Service Quality Management

The RCATS® QoSManager (formerly ATP) enables wireless service providers to automate and control the validation of voice, data and messaging services from an end-user perspective.

QoS Management Systems

Features• Automates service validation testing for voice, data and messaging services from an end-user

perspective• Graphical development environment to enable the rapid creation of RCATS test profiles• Test scheduler coordinates execution of multiple tests across hundreds of Remote Test Platforms (RTPs)• Collects service-specific measurements and Key Performance Indicators (KPIs) for each test• Delivers test results to the QoSExecutive database or to external systems via FTP, e-mail or an SQL

interface• Provides ability to filter and route test results based upon pre-determined criteria• Distributed architecture scales across hundreds of geographically dispersed locations• Ability to integrate with HLRs to dynamically reprogram subscriber and service profiles during test

execution

Benefits• Reduces operating cost by automating and centralizing service monitoring, testing and reporting• Increases customer satisfaction by reducing the time required to detect customer-impacting problems• Increases operator visibility of service quality by providing network-wide, real-time reporting of

measurements and key performance indicators (KPIs)• Improves consistency in customer experience by performing a common set of tests throughout the

entire network footprint• Reduces the time and risk to install or modify network infrastructure by providing extensive recursive

testing capability• Provides service quality baseline to measure impact of network changes and upgrades• Increased revenue and reduced churn through positive customer satisfaction

The QoSManager provides a powerful platform for automatically executing mul-tiple test profiles across hundreds of Remote Test Probes (RTPs). Each QoSMan-ager provides a test scheduler, configured through the QoSExecutive, that enables RCATS users to execute test scenarios at designated times and be notified upon the completion of the test. Upon completion of each test, the QoSManager populates the database in the QoSExecutive with the test results, including service-specific measurements and Key Performance Indicators (KPIs). The QoSManager can also deliver these results to external systems via e-mail, FTP or through an SQL inter-face. The tests profiles are created separately from within the QoSTestCase Builder.

To facilitate service validation testing, the QoSManager provides the ability to inter-act with Remote Test Probes (RTPs) during tests to originate and receive calls, voice messages, short text messages (SMS) and e-mail, as well as to send and detect fax, DTMF and single frequency tones. For testing that requires HLR interaction, the QoSManager can directly access and control these external network nodes via custom integration or telnet-based programs to dynamically reprogram subscriber and service profiles. GSM operators can optionally use QoSManager to control the RCATS Mobile Identity (MI) Server, providing a centralized reposi-tory of SIM modules for use by remotely-located RTPs.

The QoSManager is part of the patented Casabyte RCATS solution, which enables automated test-ing, centralized management and aggregated reporting for large numbers of deployed probes. The solution allows wireless operators to access real-time, network-wide performance and avail-ability information, enabling them to use this information to increase service quality, increase revenue and reduce costs.

Wireless operators face enormous pressure to attract and retain subscribers through new service offerings and improved network quality. Casabyte, the leader in end-to-end service quality moni-toring solutions for wireless networks, has specifically designed the turn-key RCATS solutions for large-scale, operator-grade deployments worldwide.

33

Recommended Platform• Intel® Celeron® processor• 2.4 GHz CPU• 1.0 GB RAM• 36 GB Ultra SCSI disk storage• Intel® Dialogic® voice board

Platform Requirements• Microsoft® Windows® XP Professional or

Windows 2000 Professional

Reference Platform• Dell PowerEdge 750

Test Execution Control• Directly controls the RCATS resources required to execute a

given test profile, including Remote Test Probes (RTPs),Mobile Identity (MI) Server, and operator HLRs

• Provides QoSExecutive with detailed test results for report generation, alarming and data storage

• Supports both automated and interactive test execution• Provides option to execute tests in debug mode

Test Profile Management• Retrieves test profiles from QoSExecutive that were

previously created using QoSTestCase Builder• Enables administrators and users to view scheduled tests

that are pending or completed• Displays detailed parameters for each test, including date,

time, notification options, and failure handling options

Automated Test Scheduler• Executes test profiles at designated times across hundreds

of RTPs• Schedule options include one-time or periodic execution• Provides synchronization tags in which groups of test pro

files are executed sequentially• Provides option to automatically retry test upon failure using

a configurable retry period and number of attempts

Advanced Scripting Language• Mobile phone script commands• Wireline phone script commands• Telnet script commands

Hierarchical Test Profile Structure• Test profiles consist of scripts, cases and suites• Test Scripts are individual commands to execute a specific voice, data or messaging instruction• Test Cases consist of multiple test script commands to generically test a specific feature or service• Test Suites consist of one or more Test Cases along with the specific RCATS resources (RTPs, SIMs/MINs) and operator resources (HLRs, MSCs) required to execute a given test

Management of Test Results• Populates the QoSExecutive database with test results• FTP-based delivery mechanism provides option to

automatically transfer results to an external system• Notification message enables operators to receive e-mail

upon successful completion or failure of test• Results stored in database can be queried by external

systems through the SQL interface of QoSExecutive

Test Execution Capabilities• Provides service-specific origination and termination

capabilities as needed for distributed RTPs to execute tests• Originates and receives calls, voice messages, short text

messages (SMS) and e-mail• Sends and detects fax, DTMF and single frequency tones

HLR Interface• Provides ability to interface directly with customer HLRs• Enables the RCATS solution to change user profiles as needed

to execute specific tests• Requires custom integration via APIs or telnet command line

scripts

Scalability• Each QoSManager supports hundreds of RTPs

and hundreds of SIMs via the MI Server

Manageability• Designed for lights-out operation in remote locations• Integrated with the QoSExecutive, which provides an easy-to-

use Web-based user interface for managing the QoSManager• Downloadable remote software upgrades

Support and Warranty• 90-day software warranty• Web-based support and toll-free customer hotline support• Optional extended software warranty and maintenance




Features and Specifications

Platform and System Requirements


Note: QoSManager can optionally reside on the same system as the QoSExecutive.

34



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Mobile Identity ServerWireless Service Quality Management

The RCATS® Mobile Identity (MI) Server enables wireless service providers to automatically load and test, from a central location, multiple SIM cards into geographically dispersed Remote Test Probes. (GSM networks only)


The Mobile Identity (MI) Server allows the rapid, automated testing of wireless voice, data and messaging services using multiple SIMs. For wireless phones using GSM, GPRS, EDGE or HSDPA technologies, the SIM is the unique identity of the phone; it represents important information that discriminates one subscriber from another, and determines what features the subscriber will be granted access to on the wireless network.

Consisting of an MI Server Controller and one or more MI Server Chassis’, the MI Server solution provides a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations. It allows the remotely-located test instrument, the Remote Test Probe, to quickly switch identities, choosing from any of 36 SIMs in each MI Server Chassis. Multiple MI Server Chassis’ can be grouped together to provide a central repository of hundreds or even thousands of SIMs. The solution eliminates the need to physically send SIMs and technicians to each location, significantly reducing labor costs and logistical complexity.

The MI Server is part of the patented Casabyte RCATS solution, which provides automated testing, centralized management and aggregated reporting for large numbers of deployed probes. The solution allows wireless operators to access real-time, network-wide performance and availability information, enabling them to use this information to increase service quality, increase revenue and reduce costs.


Features

• Rugged, embedded platform capable of testing multiple SIMs over multiple locations • Designed for lights-out operation in remote locations, with support for downloadable remote

software upgrades and rack-mounted installation• Secure administrative access and control via telnet over Ethernet or serial port• Front panel includes 36-slot SIM switch and intuitive indicator lights to reflect SIM usage• Scales to support thousands of SIMs – the solution supports multiple MI Server Controllers, each MI

Server Controller supports 10 MI Server Chassis, and each MI Server Chassis supports 36 SIMs • Distributed architecture scales across hundreds of geographically dispersed locations

Benefits• Reduces operating cost by automating and centralizing service monitoring, testing and reporting• Increases customer satisfaction by reducing the time required to detect customer-impacting

problems• Increases operator visibility of service quality by providing network-wide, real-time reporting of

measurements and key performance indicators (KPIs)• Improves consistency in customer experience by performing a common set of tests throughout the

entire network footprint• Reduces the time and risk to install or modify network infrastructure by providing extensive

recursive testing capability• Provides service quality baseline to measure impact of network changes and upgrades• Increased revenue and reduced churn through positive customer satisfaction

��

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Power Plug& Switch

E-Net2 MacAddress Barcode

Front

E-Net1 10/100 MbpsSecondary Connection

Back

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RS232 RJ45 Serial Port For Direct

Connection

E-Net2 10/100 MbpsPrimary Connection

Status Indicators Capacity for 36 SIMs

35

Power Requirements• 100 to 240VAC, 50/60 Hz• Power consumption: 280W (max)

Physical• Size (H/W/D): 1U form factor

• 42 x 424.2 x 574 mm • 1.68 x 16.7 x 22.8 inches

• Weight: 12.27 kg; 27 lbs• Mounting: 19” or 23” rack-mounts

Environmental• Operating temperature:

• 10˚ to 35˚C• 50˚ to 95˚F

• Operating relative humidity: • 20% to 80%, non-condensing; 10% per hour gradient

Interfaces• 2 Ethernet ports (RJ-45; 10/100/1000BaseT)• 1 Serial port for terminal or dialup modem (DB-9; RS-232)• PS/2 Keyboard, PS/2 mouse and VGA video connectors

Scalability• Supports up to ten (10) MI Server Chassis’, or 360 SIMs• Additional controllers can be added to support thousands of SIMs

Manageability• Telnet access/control via Ethernet or serial port• Downloadable remote software upgrades

Reliability• Industry-standard rack mount server• Embedded Linux operating system with purpose-built drivers

Support and Warranty• One-year return-to-factory hardware warranty• 90-day software warranty• Web-based support and toll-free customer hotline support• Optional hardware and software extended warranty coverage

Power Requirements• 100 to 240VAC, 50/60 Hz• Power consumption: 45W (max)

Physical• Size (H/W/D): 1U form factor

• 47.625 x 428.625 x 203.2 mm • 1.875 x 16.875 x 8.0 inches

• Weight: 3.629 kg; 8 lbs• Mounting: 19” or 23” rack-mounts


Interfaces• 36 SIM card ports (3.0V or 5.0V SIM cards)• 1 Ethernet port (RJ-45; 10/100BaseT)• 1 Additional Ethernet port reserved for future use• 1 Serial port for configuration/diagnostics (RJ-45; RS-232)

Manageability• Telnet access/control via Ethernet or serial port• Downloadable remote software upgrades• Intuitive front panel indicators to reflect SIM usage

Reliability• Rugged, embedded form factor with optional rack mounts• No moving parts such as fans or disk drives• Fail-safe watchdog reset timer for lights-out resiliency• Embedded Linux operating system with purpose-built drivers

Support and Warranty• One-year return-to-factory hardware warranty• 90-day software warranty• Web-based support and toll-free customer hotline support• Optional hardware and software extended warranty coverage




Specifications: MI Server Chassis

Specifications: MI Server Controller


36



RCATS Managed Services

RoamerNet is a managed service offering based on the Casabyte RCATS solution that

allows wireless operators to test their service offerings outside their existing networks

without the need to deploy their own test equipment.

Designed to provide all the benefits of the Casabyte RCATS platform, RoamerNet enables

wireless service providers to define and execute customized service quality testing to audit

and monitor the performance of their mobile voice, data and messaging services worldwide.

In GSM networks, RoamerNet is designed to utilize the RCATS Mobile Identity (MI) Server.

The MI Server enables RoamerNet to automatically load and test, from a central location,

multiple SIM cards into geographically dispersed locations.

Subscribers to RoamerNet have secure Web-based access to information detailing the avail-

ability and quality of wireless communication services on a worldwide basis. In additional to

RoamerNet’s automated testing functions, service providers can also design and run their own

interactive tests on demand. RoamerNet currently covers 750 locations across 60 countries on

6 continents, and this can be easily expanded upon customer request.

RoamerNet utilizes the patented Casabyte RCATS solution, which enables automated testing,

centralized management and aggregated reporting for large numbers of deployed probes.

The solution allows wireless operators to access real-time, network-wide performance and

availability information, enabling them to use this information to increase service quality,

increase revenue and reduce costs.

Wireless operators face enormous pressure to attract and retain subscribers through new ser-

vice offerings and improved network quality. Casabyte, the leader in end-to-end service qual-

ity monitoring solutions for wireless networks, has specifically designed the turn-key RCATS

solutions for large-scale, operator-grade deployments worldwide.R

oa

me

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Features• Service validation testing for voice, data and messaging services• Real-time views and reports with service-specific measurements and Key Performance Indicators (KPIs)• Industry-standard SQL database enables reliable storage of and flexible access to test results• Multi-user Web portal to access all RoamerNet reports and control RoamerNet resources• Secure access and resource control via user groups, user names and passwords

Benefits• Eliminating the need for operators to deploy test solutions outside of their own network (i.e., at roaming locations) • Reduces capital expenditures by allowing service providers the ability to test their service offerings with out the need to deploy their own test networks • Increases customer satisfaction by reducing the time required to detect customer-impacting problems• Increases operator visibility of service quality by providing network-wide, real-time reporting of

measurements and KPIs• Increased revenue and reduced churn through positive customer satisfaction

The RCATS® RoamerNet solution enables wireless service providers to assess in real-time the quality and performance experienced by end users for voice, messaging and data services.

RoamerNet®

Wireless Service Quality Management

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Global Report Information via Secure, Web-based Client

• Data and voice service monitoring• Customized performance testing—easily changeable testing profiles and interactive testing• Easy-to-navigate views of global performance monitoring for country/operator/status/services and more• Test to assure preferred networks are used when your subscribers are roaming• Automated regularly scheduled tests on a daily basis• Easily export data for additional use in other reporting programs

Serving over 750 locations in 60 countries on 6 continents.

*RoamerNet deployment is ongoing with new locations added monthly.Check with your Casabyte representative for the latest global location additions.

Services Monitored

Global Locations*

RoamerNet is a managed service offering that delivers a cost-effective and highly flexible method to automate the monitoring processes and provide valuable real-time network performance information. RoamerNet enables wireless service providers to ensure accurate, efficient and reliable delivery of wireless services to meet the increasing re-quirements of their subscribers. Additionally, since RoamerNet is a service offering, wireless operators are saved the headache and expense of hardware and software responsibilities, thus providing a reduced total cost of ownership.

Saving time, money and resources

Voice Services • Basic call, local • Basic call, international • Caller ID, local • Caller ID, international

Data Services • WAP • HTTP • FTP • PING Supplementary Services • Call waiting • Call forwarding • Call hold • Call multiparty • Call barring (BAIC, BAOC, BOIC, BOICexHC)

Messaging Services • SMS, local • SMS, international • MMS, local • MMS, international

Transport Services • PDP context activation • Data attach • Location update Access Services • GSM • GPRS • EDGE* • UMTS* • CDMA* • 1xRTT* • 1xEV-DO*

Americas

• North America• Central America• South America

EMEA

• Europe• Middle East• Africa

Asia Pacific

• Asia• Australia/Pacific Islands

(*Available on demand)

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Global Hosting LocationsDecember 2006

Serving over 750 locationsin 60 countries on six continents.

Africa

• Egypt • Morocco• South Africa • Tunisia

Asia and Middle East

• Bahrain • Malaysia • China • Philippines• Cyprus • Saudi Arabia• Hong Kong • Singapore• India • Taiwan • Indonesia • Thailand • Israel • Turkey • Japan • United Arab Emirates • Korea • Vietnam • Lebanon

Australia/Pacific Islands

• Australia • New Zealand

North America and Puerto Rico

• Canada • Mexico • Puerto Rico • United States

South America and Central America

• Argentina • Columbia • Chile • Brazil • Guatemala • Panama• Peru • Venezuela

Europe

• Austria • Ireland • Russia • Belgium • Italy • Slovakia • Czech Republic • Luxembourg • Spain • Denmark • Netherlands • Sweden • Finland • Norway • Switzerland • France • Poland • UK • Germany • Portugal • Ukraine • Hungary • Romania

RCATS Managed Services

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