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    PhmcAnhL H Mi

    PhngAnhNguynVitH LanngTnPhcBi MnhTun

    Case 3: Creative Toys Company

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    Founder:John Wilson

    Logo:

    Product: Wooden Toys

    Headquarters: Unit 2, 119 Beddington Lane, Croydon, Surrey, CR0 4TD

    Registered number: 4798616

    Establish year: 1994

    Website: http://creativetoyscompany.com/

    Company Information:

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    State the desired goal. State the desired objective.

    Use multiple points if necessary.

    Brief Content

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    The background:

    The Creative Toys Company is small firm that specializes in producingsmall wooden toys.

    The founder of the company is Mr. John Wilson

    Summary case:

    The company still operated stability and strong development in theindustry over many years.

    The company has high producers and they get along well in and outsideof work.

    Overtime, Mr Wilson want to change something in his company toincrease income and production rate.

    The Creative Toys Company

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    The Surplus of Demand

    Production Departments

    The Reduction of Productivity

    Transportation Department

    The Unidentified Cause

    Manager and Employees

    Companys Problems

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    Main Issues

    Psychological Problem Solving

    New Arrangement and Policy

    Remained Experience

    Productivity and Salary Perception

    Increasing Productivity Problem

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    Discuss in Studies Guides

    Workers abilityin producing acomplete toy

    Job CharacteristicTheory Task

    Identity

    ExperiencedMeaningfulness of

    the Work

    WorkersAttitude about

    Job Allocation

    Work design - JobRotation

    Keep Motivation

    Reduction ofMonotony &

    Boredom

    Workers Power& Responsibilitytoward Product

    (Outcome)

    Job CharacteristicTheory Dual

    Structure Theory

    Increase inPerformance

    Decrease inAbsenteeism rate

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    Discuss in Studies GuidesBefore re-arrangement: Circular Arrangement

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    Discuss in Studies GuidesAfter re-arrangement

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    Misunderstanding between the Organization

    Dissatisfaction of the Employees of the Transportation Department

    Changing the Physical Layout of the Transportation Department

    Conclusion

    Problems

    Solution

    Boost the Traffic Flow Efficiency Decrease the Social Needs of the employee

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    Solution 1Traffic Jam Through Department

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    PieceworkPrograms

    Give the Predetermined Amount of Work Tie a Workers Earnings to the Number of Units

    Produced

    Profit-SharingPlans

    Motivate Employees Productivities Let Them Respond to the Companys Profit

    Solution 2Use More Incentive Policies in the Company

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    Another SolutionMembers Communication Problems

    Increase the Specialization

    Make car in the morning, make truck in theafternoon

    Motivate employees productivities andlet them respond to the companys profit

    Use the Piecework programs & Profit-sharingplans

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    TH NK YOU