case 4 entrepreneurship
TRANSCRIPT
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ENTR 351: Entrepreneurship
Case Assignment #4To Leave, or Not to Leave: The Choice of an Unfulfilled Employee
1. In relation to the career development of employees, what role did
the organizational culture at BDS play in Ashleighs decision to
leave the company?
- According to the Chapter 19 of the textbook, Staffing and
Leading a Growing Company, the company culture is the
distinctive, unwritten code of conduct that governs the
behavior, attitudes, relationships, and style of an organization.
In essence, it is the way we do things around here. Ashleigh
in a sense had unfulfilled expectations of her job at BDS-Austin,
which left her unfulfilled. There were two main organizational
culture factors that ultimately led to her decision to pursue
other opportunities and leave the company.- The Austin branch had a different work environment than
her internship in Poughkeepsie. The Poughkeepsie branch
was more diverse as far as employee race and age, where
the Austin branch had more of a stagnant culture, with
older male workers who were nearing retirement and were
more concerned with job security than grooming new
employees. The employees at the Austin branch were set in
their ways and they didnt even like managers to provide
too much input. This was not a conducive learning
environment for a young rising professional like Ashleigh.
Companies that are progressive encourage and support
learning
- Additionally, the department wasnt a good fit for her career
goals, which was admitted by Pat Thomas, her 1st manager.
Her work responsibilities werent as challenging as her
duties in Poughkeepsie, and she was under the impression
that her job duties would be similar, which is why she took
the job. Ashleigh felt like she wasnt developing any useful
skills for her future career as an engineer. She attempted tobe a diligent worker, but she found herself finishing up her
tasks early. And when she went to ask for more
responsibilities, there were no opportunities for her, which
made her frustrated and looking for a way out.
Ashleigh had certain expectations of the organization. She
expected to gain work experience, security, and advancement.
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She also probably expected to have an opportunity to meet
people, make friends, and form social relationships. With BDS
not adequately satisfying her expectations, friction developed,
which couldnt be solved, and culminated with Ashleigh leaving
the organization.
2. How could the level of communication between manager and
employee be improved?
- Fortunately, Ashleigh is a great communicator and spoke her
mind when she had the chance. Her 1st manager, Pat Thomas
was open to communicating with her at any time, which was
also an advantage, but there were some areas that needed
improvement. The case didnt discuss who Ashleigh
interviewed with before she started at the organization in
Austin. Obviously, it wasnt her current manager Pat Thomas,
because he would have known from interviewing with her that
with her education and background, she wasnt a good fit for
the position. Pat Thomas brings this to her attention 6 months
into her position, only after Ashleigh came to him with her
challenges.
- Also, Ashleighs manager could have assisted her in
communicating with his peer manager, Kirk Powell. Being that
she is new and there is some obvious gender and age
uncomfortability in this department, it could have made adifference in the answer Ashleigh received from Kirk.
Nevertheless, Pat did a good job in facilitating empowerment
within Ashleigh by giving her the authority, freedom, and the
responsibility to venture out into the organization and build her
own networks.
3. What issues can be observed in the case that relate to gender and
age diversity?
- The issue is first observed in the way Bill Blodget, Ashleighs 1st
job manager interacts with her. He is very distant, not
engaging, appears to be always busy, and not helpful. This
could possibly be for the reasons Pat mentioned that Bill is
used to working alone, and being out of his comfort zone by
taking on a mentee. The issue was later confirmed by several
of the individuals Ashleigh conversed with about her
challenges. Mark her office mate mentioned that not too many
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guys on the team are going to be happy about being assigned
a new hire, especially a female. This was also confirmed by
her career mentor, Audrey, who informed her that women tend
to face various challenges working in the male-dominated
environment at BDS, She was the individual who encouragedAshleigh to get involved with the BDS Women Inventors Group.
Thirdly, Ashleighs conversation with Richard was also affirming
of the lack of gender and possibly age diversity at BDS. Richard
kept pointing out the fact that she was a female by calling her
maam, and even having to confirm that she did not know how
to operate a simple screw driver. For someone who has two
engineering degrees, Im sure that was a bit insulting, and
probably would not have come up if she was a male.
4. The structural changes that were executed at BDS were prompted
by the need to improve business sales. How did the
reorganization of the BDS Technology Group and subsequent
reduction in workforce impact Ashleighs perception of job
security and her decision to leave the company?
- Ashleigh was already feeling worried about her position at BDS,
and this made her feel even more vulnerable. She didnt feel
like she had a secure place at BDS, because not she was new,
the youngest member with the least amount of experience,
and on top of that, her manager knew she was not being fullyutilized by the team. She had a weakened sense of job security,
and she knew it was time to intensify her job search and find a
place where she will be fully utilized, and she felt she was
useful.
5. If you were employed by BDS and also worked in the same
department with Ashleigh, what advice would you give her about
her situation? Could Ashleigh have done anything differently to
prevent being placed in the situation, or was she merely a victim
of circumstance.
- Ashleigh took the necessary steps that she needed to take, and
she stuck with her gut with finding what was right for her, i.e.
she did not let the advice from the new manager influence
what was right for her. She was honest with her supervisors
and herself. She was proactive in finding a position, and she
never gave up.
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- I think in this case she was the victim of circumstance. She
could have asked more questions before taking the position,
but I see it more as a valuable experience that will allow her to
understand what to look for in the future to expand her career
growth.