case analysis methodology by sir balach jamali

8/11/2019 Case Analysis Methodology by Sir Balach Jamali

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Case Analysis DeliverablesMS Power point Presentation covering the

Management Dilemma and ManagementResponse along-with answers of the casequestions

Report in MS Word in hardcopy formmentioning detailed Case Analysis with all

necessary facts !gures relating toManagement Dilemma and associated actionswith Management Response as well as withthe Case "uestions


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Management Dilemma#he a$sence or presence of a concept in the

case relating to the relevant chapter% Plsremem$er e&ects such as employee turnoveror loss of sales are not dilemma instead areconsequences of the pro$lem%

All associated facts and !gures mentioned in

the case which support the dilemma $ementioned


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Management ResponseAction or procedure adopted $y management

in the case or possi$le solution proposed $yyou%

Mentioning action such as '(ternal recruitingis not su)cient* action $e supported $yrelevant processes as mentioned in the

relevant chapter e%g% College recruitingactivities detail

C 0


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Case 01: Jac Ne sonsProblem

Management Dilemma:A$sence of +R Strategy in the $an,* leadingto decline in internal coordination and non-ful!llment of +R needs of the organiation*

despite its increasing $usiness and sie Associated facts.

/ac, of role clarity in individual 0o$s 1e%g%Ruth 2ohnson3s e(planation regarding

equipment she operates45o systematic orientation 6 training system

5o Centralied hiring 1e%g% each $ranchsupervisor was doing individual hiring

whenever the need arose4


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Case 01: Jack Nelsons

ProblemAssociated facts.

+igh 'mployee turnover

/ac, of coordination $etween +ome o)ceand $ranches in relation to employeematters

5etwor, of 77 $ranches and 8rganiational

strength increase from 79 to :;: in


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Case 01: Jack NelsonsProblem

Management Response:

'sta$lish an +R department which shouldaddress +R needs of the organiation

Associated Actions.

Centralie recruitment for all $ranchesthrough +R to adhere to current $usiness

needs and future strategic needs'mployee Advocacy issue will $e addressed

$y new +R department 1where employeescan easily report their issues4


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ProblemManagement Response (contine!""#2Ds will $e developed which will help in resolving

employee role clarity and support in formulating a

planned orientation and training program forensuring employee3s quic, understanding oforganiational systems and individual 0o$ needs

+R department will review all e(isting +R systemsin the $an, such as hiring* training* performanceappraisal and rewards to understand the causesof the high employee turnover and ta,e adequatesteps in solving each of the matters


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Problem":% What do you thin, is causing some of thepro$lems in the $an,3s home o)ce and$ranches>

Ans:% Management Response addresses thequestion

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"7% Do you thin, setting up an +R unit in themain o)ce would help>

Ans7% ?es* esta$lishing an +R department will

help in resolving the matters% @ene!ts of +Rdepartment formation are mentioned inManagement Response



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"% What speci!c functions should an +R unit carryout> What +R functions would then $e carried out$y supervisors and other line managers> What roleshould the Bnternet play in the new +R organiation>

Ans% +R nit3s unctions.

All +R functions including recruitment* selection*training* employee relations* health 6 safety*compensation and performance appraisal*

Perform Coordinative role $etween managementand employees to address $usiness needs andemployee rights $y e(ercising functionalresponsi$ility



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"% What speci!c functions should an +R unit carryout> What +R functions would then $e carried out$y supervisors and other line managers> What

should the Bnternet play in the new +Rorganiation>

Ans% +R nit3s unctions 1continued%%4.

Provide Assistance and advise to line managers

in performing their +R responsi$ilitiesDevelop +igh Performing Wor, Systems through

technology and e&ective +R practices as $eingutilied in the industry


Problem


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"% What speci!c functions should an +R unit carryout> What +R functions would then $e carried out$y supervisors and other line managers> Whatshould the Bnternet play in the new +R

organiation>Ans% /ine Manager3s +R responsi$ilities.

Placing the right person on the right 0o$

Starting new employees in the organiation1orientation4

#raining employees for 0o$s that are new to them

Bmproving the 0o$ performance of each person



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"% What speci!c functions should an +R unit carryout> What +R functions would then $e carried out $ysupervisors and other line managers> What shouldthe Bnternet play in the new +R organiation>

Ans% /ine Manager3s +R responsi$ilities1continued%%4.

Eaining creative cooperation and developing smooth

wor,ing relationshipsBnterpreting the !rm3s policies and procedures

Controlling la$or costs



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"% What speci!c functions should an +R unit carryout> What +R functions would then $e carried out$y supervisors and other line managers> Whatshould the Bnternet play in the new +R

organiation>

Ans% /ine Manager3s +R responsi$ilities1continued%%4.

Developing the a$ilities of each person

Creating and maintaining department morale

Protecting employees3 health and physical condition



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"% What speci!c functions should an +R unit carryout> What +R functions would then $e carried out$y supervisors and other line managers> Whatshould the Bnternet play in the new +R organiation>

Ans% Bnternet3s role in the new +R organiation.

tilie any of the four ways to enhanceperformance.

$el%&service 1provide user-friendly software

application to address employee3s administrative+R needs such as applying for leaves* loans andupdating individual pro!le data personally 4


Problem


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"% What speci!c functions should an +R unit carryout> What +R functions would then $e carried out$y supervisors and other line managers> What

should the Bnternet play in the new +Rorganiation>

Ans% Bnternet3s role in the new +R organiation1continued%%4.

Call centers 1 to record employee-relatedgrievances and can also dedicate full timeinterviewers for interviewing on phone as well asutilie employee $ac,ground chec,s on phone4


Problem


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"% What speci!c functions should an +R unit carry

out> What +R functions would then $e carried out $ysupervisors and other line managers> What shouldthe Bnternet play in the new +R organiation>


Pro!ctivity 'mprovements 1 develop ratiosthrough human resource information system

1+RBS4 to assess employee turnover rate* trainingdays per employee * time to !ll vacant positionand other standard +R metrics to assess +Re&ectiveness4



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"% What speci!c functions should an +R unitcarry out> What +R functions would then $ecarried out $y supervisors and other line

managers> What should the Bnternet play in thenew +R organiation>


tsorcing1 give di&erent +R activitiesrelating to employee selection testing* payrolland $ene!ts processing* trainings* etc%4



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#han, ?ouF

case analysis methodology by sir balach jamali

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