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Making a Case for Patient Safety: YOUR PROJECT NAME

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  • Making a Case for Patient Safety:YOUR PROJECT NAME

    Your Hospital Logo

    AgendaProgram Objectives & DeliverablesPatient SafetyMedication SafetyOthers important to your organizationBenefits RealizationProcess RedesignQualitative BenefitsQuantitative BenefitsFinancialsProgram Risks & MitigationNext Steps

    Your Hospital Logo

    Program Objectives & DeliverablesState strategic plan objectives that you are fulfillingList specific functionality that you are evaluating to meet each objectiveFor example:Improve Medication Safety Automated Medication ValidationClinician Order EntryPharmacy AutomationBarcode Medication Administration

    Your Hospital Logo

    AgendaProgram Objectives & DeliverablesPatient SafetyMedication SafetyOthers important to your organizationBenefits RealizationProcess RedesignQualitative BenefitsQuantitative BenefitsFinancialsProgram Risks & MitigationNext Steps

    Your Hospital Logo

    Benefit Realization: Process Redesign FindingsList gaps that exist between the desired and current statesIdentify what is missing from a process, people and a technology perspective

    Your Hospital Logo

    Benefit Realization

    Use the following slides to help you articulate the benefits by stakeholder. Answer why the benefit matters; how it will make a difference. (i.e., Answer the So What for each topic.)

    Your Hospital Logo

    Stakeholder Specific ResponsibilitiesCEOBoard or corporate reportingLong term strategyCompetitive position in the marketPublic perception of organization and care providedSafety and qualityComplianceLitigationCommunity serviceFinancial success (as a means of funding the strategy)

    Your Hospital Logo

    Stakeholder Specific ResponsibilitiesCFO Board or Corporate reportingOperating performanceImproved billing accuracy and revenue capture Reduced operating costs and wasteAllocation of finite capital resourcesInvestment incomeCredit status Litigation avoidance/reduce legal costs

    Your Hospital Logo

    CIO Stable, secure and available IT infrastructureMeeting performance needsThink-speedScalable and adaptable designInfrastructure interoperabilityManageable maintenanceEvaluation of new technologiesStakeholder Specific Responsibilities

    Your Hospital Logo

    CMO Safety/quality of care deliveredDevelopment and adoption of best practicesPhysician satisfaction and retentionPhysician-Hospital relationsImproving reimbursement (e.g., standard and incentive)Improving throughput (e.g., Labor and Delivery, ER, operating room, etc.) Compliance management and reporting

    Stakeholder Specific Responsibilities

    Your Hospital Logo

    Clinical Leadership Clinical and quality Error avoidance and reductionDevelopment and deployment of best patient care practicesWorkforce optimizationSatisfaction and retentionAlignment of clinician skill level and availability with patient acuityBusiness and managerialCompliance management and reporting

    Stakeholder Specific Responsibilities

    Your Hospital Logo

    Director of PharmacyMaintain appropriate drug utilization and patient careMaintain appropriate pharmacy service levelsMaintain house wide drug control ComplianceMinimize occurrence of ADEsRevenue capture and inventory managementWorkforce optimizationPharmacist satisfaction and retentionManage pharmacy data and information systemsStakeholder Specific Responsibilities

    Your Hospital Logo

    AgendaProgram Objectives & DeliverablesPatient SafetyMedication SafetyOthers important to your organizationBenefits RealizationProcess RedesignQualitative BenefitsQuantitative BenefitsFinancialsProgram Risks & MitigationNext Steps

    Your Hospital Logo

    Financial Use financial ROI tool to calculate savings that your hospital could achieveAdjust the findings to be realistic for your hospitali.e., your hospital has an electronic MAR but does not yet have barcode point of care medication administration

    Your Hospital Logo

    FinancialsEngage your financial team to fine tune NPV calculationsCapital outlaysImplementation and operating expenses

    Your Hospital Logo

    AgendaProgram Objectives & DeliverablesPatient SafetyMedication SafetyOthers important to your organizationBenefits RealizationProcess RedesignQualitative BenefitsQuantitative BenefitsFinancialsProgram Risks & MitigationNext Steps

    Your Hospital Logo

    Program Risks & Mitigation

    Risk (Examples Listed)Mitigation PlanResource CapacityNursing AcceptancePhysician AcceptanceOther project dependencies

    Your Hospital Logo

    AgendaProgram Objectives & DeliverablesPatient SafetyMedication SafetyOthers important to your organizationBenefits RealizationProcess RedesignQualitative BenefitsQuantitative BenefitsFinancialsProgram Risks & MitigationNext Steps

    Your Hospital Logo

    Identify Metrics that Will be Monitored Over TimeSelect metrics from the Value of Medication Safety by Stakeholder tableCreate any additional metricsSet targetsDetermine measurement frequencyAssign who will monitor Incorporate into your regularly viewed reportsExecutive DashboardsIdentify plan for when results are unfavorable to plan (i.e., Does core team reassemble?)

    McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*McKesson*Copyright (C) 2004 McKesson Corporation. All Rights Reserved. Proprietary and Confidential.*


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