case studies for ad age award
TRANSCRIPT
Welcome to
Agency Introduction.
LONDON is a new type of global agency with one office in London.
Established in November 2008 it now has 8 full time employees and works with a virtual network of talent in 151 countries.
Top three clients are Mandarin Oriental, Alliance Boots and Wedgwood.
The Founders, Michael Moszynski (CEO) and Alan Jarvie (Creative Director), have previously worked together for 18 years setting up offices in Hong Kong, New York, London and Middle East for the Saatchi Brothers.
In 2010 Lord Davies, CBE (former Chairman of Standard Chartered and UK Business Minister) and Oliver Pawle (former vice-Chairman of Standard Chartered) invested in the company and joined the Board.
Agency Introduction.
Michael and Alan left senior, comfortable positions two weeks after the
collapse of Lehman Brothers. They took no staff or clients from
M&C Saatchi and had no confirmed revenue on day one.
Despite the challenging economic climate the Agency secured clients on
every continent in their first three months of operations.
LONDON broke-even in its first year and in 2010 delivered an impressive
25% net profit margin.
Thought Leadership.
LONDON has created a new way of working, via the internet, to replace the expensive, cumbersome 'bricks and mortar' traditional network agency model.
At the heart of its new model is Textappeal, a virtual network of over 1,000 strategic planners and copywriters across the globe. This, combined with a powerful online Campaign Management System, means LONDON can create, produce and supply any type of communication, in any medium, in any language to any country in the world.
LONDON pioneered transparency by being the first agency in the world to publish a single production price list on its website and a „cost saving calculator‟ to allow clients to view the savings they can make:
www.londonadvertising.com/calculator
Thought Leadership.
To demonstrate its new model in action LONDON initiated a review with
its global talent network of best practice in marketing in the recession.
This resulted in a major article in Ad Age, a 3 minute feature on
LONDON on CNBC that aired globally as well as coverage in media
from NY Times, Expansion in Spain and others from Russia to India.
The irony was lost on the top 10 traditional agency networks,
who despite having offices across the globe, all emailed Michael
Moszynski to request a copy of the report.
Thought Leadership.
LONDON has secured clients on every continent:
UK: bmi, Circle Health, W&O Travel, Wedgwood
Hong Kong: Mandarin Oriental
USA: Fox International
Australia: South Australia Government
Malaysia: St Giles Hotel Group
Holland: Nolet's Distillery, ABN AMRO Private Bank
Africa: Glo, Conoil, Equitorial Trust Bank
Middle East: Majid Al Futtaim, Pro bono: Mosaic Charity; The Deflina Foundation
Poland: Pro bono: Polish Heritage Society, Polish War Veterans Association
The agency's pitch winning idea for Fox International to support the biggest TV launch in history
ran in 120 markets and 33 languages.
LONDON successfully pitched against agencies in the USA, South America, South Africa and
Europe, as well as 20 client creative teams across the globe, to win the assignment.
Four examples of creative work that delivers
business results for our clients.
1. Alliance Boots –
launching No7 brand in Finland.
LONDON‟s challenge was to create a single global
campaign idea to launch No7
as a standalone fmcg brand in new markets.
Initial task was to test market the approach in Finland
by overcoming a number of local challenges:
- No existing anti-ageing category
- Finnish women‟s entrenched attitudes to „natural beauty‟
- Only 25% of the budget of L‟Oreal or local market leader, Lumene
Background.
PRODUCT The only anti-ageing product proven scientifically to work.
STRATEGY
Invite Finnish women to test it for themselves.
ONE BRILLIANT IDEA It works.
Straight-Line Thinking.
Pre-launch ad to recruit test panel
As it appeared in Finnish.
The ad after one appearance out-performed
benchmark scores for all other ads in Finland.
The ad directed women to visit the No7 website.
Generating over 16,000 website visits
from all over Finland.
Broke the first two month‟s target to recruit
1,000 testers on the first day.
1,500 women sent product and asked
to blog about their experiences on Facebook.
In the first month 964 women blogged on the site
generating over 31,000 Post Views.
Testers were asked if they would like to take
part in launch ad campaign and if so to submit a
video on No7 YouTube channel.
20 women were invited to Helsinki to be
photographed and filmed for the campaign.
Press ad.
Headline: “It works”.
Body copy: a verbatim taken from comments on Facebook on how it worked for them.
Press ad.
Press ad.
Press ad.
Press ad.
Press ad.
Press ad.
Press ad.
Press ad.
Sampling press ad.
Influencer blogs.
Influencer blogs.
Competitions.
TV ad (one of 13).
“This amazing product has reduced my laughter lines and the lines on my forehead”
“Wow!”
.
Traditional media kick started the campaign.
Highly cost-effective campaign.
Working with one of the leading beauty photographers from
New York, shooting in the most expensive market in
Europe, we were able to deliver for less than $250,000:
2 brand films
13 TV ads
19 press ads
(The average cost of one 30” TV ad in the UK is $700,000.)
Business Results.
• First ad achieved 67% recall after one insertion
• Brand awareness up 50% after Phase 1 (19% to 28%)
• Active online community on Facebook
• Campaign launched last month so no sales data available,
but follow-up study of over 500 testers shows:
7 out of 10 women actively considering buying
8 out of 10 say “it works”
9 out of 10 would recommend to a friend (38% already had)
2. Mandarin Oriental.
Fan campaign.
Background.
The Mandarin Oriental fan campaign was created by Alan Jarvie to help
transform what was a small Asian hotel group of only 7 properties into the
world's leading luxury hotel brand.
In 2010 three new 'fans' Harry Connick, Jnr. Helene Grimaud and
Sa Ding Ding were photographed and ran.
Print.
Print.
Print.
QR Code.
Links through to client’s website to video of the fan explaining why they are a fan of Mandarin Oriental.
Online.
Outdoor „Fan Males‟ – April 2010.
Outdoor „Film Fans‟ – May 2010.
Outdoor „Music Fans‟ – September 2010.
Events/PR.
The creative idea of leveraging the client‟s iconic „fan‟ logo
is integrated by LONDON to support local hotel openings
and tactical activity in all forms of communication.
Here is a selection of some of the work from 2010.
Integrating the idea.
China.
Middle East.
France.
Gift Cards.
Festive Breaks.
Weekend Breaks.
Summer Breaks.
Business Results.
Mandarin Oriental has grown 500% since the campaign launched and based on its tracking survey is well on its way to achieving its corporate goal of being widely recognised as the best luxury hotel group in the world.
The 2010 marketing activity has helped the Group exceed analysts expectations for how fast it would recover from the economic downturn. This has helped secure a 50% increase in its share price in the last 12 months.
The client‟s 2010 brand tracking survey conducted by Synovate showed spontaneous ad recall of 58% across the US, UK and Hong Kong.
According to Synovate this is almost double the highest level of ad recall they have recorded for any client, in any country, ever.
Business Results.
3. Mandarin Oriental Tactical.
Summer Breaks.
Background.
Mandarin Oriental Summer Breaks tactical campaign was designed to
increase guest numbers during the recession but without compromising
the brand values of the hotel.
The core idea, as with all our work for the brand, leveraged Mandarin
Oriental's iconic fan logo and was integrated across press, direct mail,
EDM, trade marketing and website.
.
Print.
Online.
.
DM.
.
EDM.
.
Website.
.
Business Results.
Summer Breaks online campaign delivered a
click-through rate double the benchmark figure for the
travel sector and a record 621% ROI for our client.
4. Fox International –
The international launch of „the Walking Dead‟
Background.
Our challenge was to launch The Walking Dead, a new TV series about
Zombies to an audience who 'wouldn't be seen dead watching a Zombie
show'.
LONDON's solution was to focus on making the first air date an event in
itself with the line "Stay in" tied to the first air date in each market.
The campaign ran in 120 markets in 33 languages making it the most
global campaign for a TV show ever.
Print.
Different Languages.
Outdoor.
TV.
Business Results.
Delivered 5.3 million viewers which is the highest ratings
for any premiere on any cable network in 2010.
Summary.
LONDON: A small agency with global reach.
LONDON – A small agency that thinks big.
We believe LONDON is worthy of consideration of winning
Ad Age International Small Agency of the Year for the following reasons:
a. We took the risk to set up at the height of the economic downturn with no known revenue
b. We had a clear vision to create a new type of international advertising agency
c. We launched a Brand – not a vehicle for our egos with our names on the door
d. We have attracted clients from every Continent to work with us
e. We have beaten agencies on every continent in competitive pitches
f. We have produced effective work that consistently outperforms that of our clients‟ competitors
g. We are building an international profile via PR
and have attracted visitors to our website from over 150 countries
h. Despite the challenges of setting up a new business our focus on doing charitable works is
undiminished with two pro bono clients in the Middle East and assistance to Polish war veterans
The first ad man to be awarded the
Order of Merit by the Knights of Malta?
This honour was awarded for charitable works for Polish War Veterans.