Case Studies in Social Media

Michael C. DeAloiaSocial Media Lab

Social Media All Stars @TechCzar

“Seven Pack” of Social Media

1. Customer Service2. Networking

3. Thought Leadership4. Collaboration

5. Customer Acquisition6. Public Relations7. Loyalty Building

“Houston…We have a problem.”

Case Studies

Case Studies

Case Studies

Bliss!

Case Studies

Case Studies

Case Studies

Follow-us at:

• twitter.com/SMLabCleveland

• www.ClevelandSocialMediaLab.wordpress.com

Michael C. DeAloia“Tech Czar”

MOBILE #: 216.212.4067

eMAIL: mdealoia@mac.com

BLOGS: www.techczar.blog.com www.coolhistoryofcleveland.wordpress.com

SOCIAL MEDIA:

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RESUME:

http://www.visualcv.com/mdealoia

SOCIAL MEDIA STRATEGIST