Community Eldercare Services in Tupelo,

Mississippi, is focused on providing the best

tools available to 19 of the skilled nursing

facilities it manages so that they can focus

on delivering quality care to residents. With

a staff of only two men, the company was

challenged by the task of controlling

technology costs and operating the business

without a strategic plan.

In the beginning, Community Eldercare

Services was unable to keep up with IT, and

keeping the servers up and running was

difficult. “We could not keep up with the

pace of change and we were not focused on

strategy,” explained Troy Baumann,

President.

After hearing about their customized

solutions from other clients, Community

Eldercare Services turned to VCPI to deliver

cost-effective, centralized and

comprehensive IT services. VCPI’s fixed,

scalable, and predictable costs reduced

company expenditures on IT. Because VCPI

centralized all their technology needs,

Community Eldercare was able to redeploy

IT headcount into other positions of need.

“I like working with VCPI, they provide me

with strategic direction for IT,” stated

Baumann. “I don’t have to worry about IT,

it’s like being on autopilot. VCPI provides

access to smart experts, without having

them on staff. They tell me the upside of

where I could go.”

VCPI was instrumental in offering

technological efficiencies that allow

Community Eldercare Services to create a

more effective care delivery model.

Baumann is pleased to say they now have a

scalable model for the 21st century.”

Community Eldercare Services, LLC “I like working with VCPI, they

provide me with strategic direction

for IT.” Troy Baumann,

President

Community Eldercare

Services, LLC

©VCPI June 2010