case study craftsman studios - d3t29inrwlzu08.cloudfront.net

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COMPANY OVERVIEW Craftsman Studio is a San Diego, California family owned business in operation since 1997. In the San Diego retail store one can find a broad selection of woodworking hand tools from quality makers. Bill Kohr, the company owner, concurrently manages their highly successful ecommerce website, CraftsmanStudio.com , catering to woodcarvers and woodworkers focused on building fine furniture. Eighty percent of Craftsman Studio’s revenues now accrue from sales through the website. As a woodworker, Kohr selects only high quality hand tools to offer in his store. As a former Chief Information Officer, he appreciates the importance of fast and reliable Internet connectivity. CHALLENGE Craftsman Studio’s retail store and office recently moved to a newly developed location with minimal internet connectivity. Bill Kohr, the company owner, was searching for a solution which would provide the upstream bandwidth needed to push frequent updates to their data center hosted website. A standard DSL line would provide only about 200Kbps upload speed for Craftsman Studio because the new location was far from the Internet Service Provider’s central office. Craftsman Studio makes updates to its website daily and needs to be able to quickly change pricing and images. With thousands of html pages and images, this solution did not provide sufficient bandwidth to support the website. A single T-1 line would have provided sufficient bandwidth at a fairly high cost with minimal fault tolerance and the requirement for a long-term contract. Craftsman Studio CASE STUDY: SMALL BUSINESS Niche Retail Store uses Broadband Bonding to Optimize Reliability and Upstream Speeds for Online Store. IN BRIEF Industry Niche Retail: Woodworking Challenge Finding an economical solution for new location’s Internet connectivity Solution Truffle BBNA peered with Bonding Proxy Server, hosted in Mushroom Networks Data Center Benefits Broadband costs reduced by 60% Internet connectivity speeds faster than T-1 Reliability similar to T-1 Op#ons Cost Upstream Speed Downstream Speed Difficul#es 1 DSL line $30/month 160-200Kbps 450-580Kbps Unacceptably slow T-1 line $500/month 1.5Mbps 1.5Mbps High installaFon and monthly cost, Needs contract

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Page 1: Case Study Craftsman Studios - d3t29inrwlzu08.cloudfront.net

COMPANYOVERVIEWCraftsmanStudioisaSanDiego,Californiafamilyownedbusinessinoperationsince1997. In theSanDiego retail storeonecanfindabroadselectionofwoodworkinghand tools from quality makers. Bill Kohr, the company owner, concurrentlymanages their highly successful ecommerce website, CraftsmanStudio.com,cateringtowoodcarversandwoodworkersfocusedonbuildingfinefurniture.EightypercentofCraftsmanStudio’srevenuesnowaccruefromsalesthroughthewebsite.Asawoodworker,Kohrselectsonlyhighqualityhandtoolstoofferinhisstore.AsaformerChiefInformationOfficer,heappreciatestheimportanceoffastandreliableInternetconnectivity.CHALLENGECraftsman Studio’s retail store and office recently moved to a newly developedlocation with minimal internet connectivity. Bill Kohr, the company owner, wassearching for a solutionwhichwould provide the upstream bandwidth needed topushfrequentupdatestotheirdatacenterhostedwebsite.AstandardDSLlinewouldprovideonlyabout200KbpsuploadspeedforCraftsmanStudiobecausethenewlocationwasfarfromtheInternetServiceProvider’scentraloffice.CraftsmanStudiomakesupdatestoitswebsitedailyandneedstobeabletoquicklychangepricingandimages. Withthousandsofhtmlpagesandimages,thissolutiondidnotprovidesufficientbandwidthtosupportthewebsite.AsingleT-1linewouldhaveprovidedsufficientbandwidthatafairlyhighcostwithminimalfaulttoleranceandtherequirementforalong-termcontract.

CraftsmanStudio

CASESTUDY:SMALLBUSINESS

NicheRetailStoreusesBroadbandBondingtoOptimizeReliabilityandUpstreamSpeedsforOnlineStore.

INBRIEFIndustryNicheRetail:WoodworkingChallengeFindinganeconomicalsolutionfornewlocation’sInternetconnectivitySolutionTruffleBBNApeeredwithBondingProxyServer,hostedinMushroomNetworksDataCenterBenefitsBroadbandcostsreducedby60%InternetconnectivityspeedsfasterthanT-1ReliabilitysimilartoT-1

Op#ons Cost UpstreamSpeed

DownstreamSpeed

Difficul#es

1DSLline $30/month 160-200Kbps 450-580Kbps Unacceptablyslow

T-1line $500/month 1.5Mbps 1.5Mbps HighinstallaFonandmonthlycost,Needscontract

Page 2: Case Study Craftsman Studios - d3t29inrwlzu08.cloudfront.net

SOLUTIONAfteranalyzingthevariousoptions,Kohrdecidedtofindamethodtoconnect multiple inexpensive DSL lines. He came across theMushroom Networks Truffle BBNA (Broadband Bonding NetworkAppliance) — a perfect solution for his Internet needs. The TruffleBBNAcombinesmultipleInternetaccesslinesintoasingleaggregatedline.TheaggregationovertheInternet lines isdoneevenforasinglesession,providingthefullspeedofthelinescombined.InCraftsmanStudio’scase,theTrufflebondsfourseparateAT&TDSLconnections.KohralsohashisTrufflepeeredtoaMushroomNetworksBondingProxyServer (BPS) in theMushroomNetworksdatacenter.ByusingtheTruffleinitsPeeredMode,KohrwasabletoobtainspeedsnearlyequaltoaT-1—atafractionofthecost. Additionally,becausehe has multiple DSL lines coming into hisTruffle BBNA, CraftsmanStudio enjoys near onehundredpercent service uptime through theredundanciesnowbuiltintoitsnetwork.

“Ihadthesamedegreeofreliabilityandmorebandwidth—atafractionofthecost.

-BillKohrOwner,CraftsmanStudios

ABOUTMUSHROOMNETWORKSMushroomNetworks,Inc.,isaprivatelyheldcompanybasedinSanDiego,CA,providingpatentpendingBroadbandBondingsolutionstoarangeofInternetconnectionapplications.Thecompany’sflagshipproductlinetargetsSMBs,enterprises,multi-tenantbuildings,andbroadbandserviceprovidersandbondsdissimilarbroadbandaccesstechnologiesformingasinglehighlyreliablebroadbandpipethatcaneasilyscalebasedonneeds.

MushroomNetworksIncorporated5703OberlinDriveSte208SanDiego,CA92121www.mushroomnetworks.com858.452.1031

Solu#on Cost TotalUpstreamSpeed

TotalDownstreamSpeed

Benefits

FourDSLlines+BondingProxyServer

$320permonthè

1.5Mbps 1.5Mbps Highreliability,Fastupstreamanddownstreamspeeds

èFourDSLlinesat$30eachplus$50perlineforhosFngservice