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Case Study: Hawke Media Increasing Security with Bitium

Background Hawke Media was established in Santa Monica in 2013 to provide growing businesses with outsourced CMO expertise. Hawke offers its clients a full sales, marketing, and ecommerce team without the overhead. With only 7 months using Bitium, the team has already seen incredible value from the ability to grant access to different cloud applications without sharing password credentials, especially on behalf of their client accounts. Additionally, for a growing company like Hawke Media, the ability to seamlessly on- and off- board new employees has enabled a more secure and efficient process for scaling. Business Needs for Hawke Media Prior to Bitium, employees at Hawke Media managed and stored passwords for their own accounts as well as client accounts using Google Docs. Bitium solves a prominent concern around protecting company data by avoiding the scenario where an employee leaves the company, but still knows passwords and has access to sensitive data. Tony Delmercado, Director of Operations at Hawke Media and administrator of their Bitium account, also wanted to reduce the risk of storing client passwords in a central location online. Tony commented, “I’ve been impressed top to bottom with the Bitium team, responsiveness and ability to meet our growing demands.” How Hawke Media Uses Bitium All employees at the company actively use Bitium to access the apps they need for day to day tasks. Employees regularly use up to 15 apps including Adwords, Facebook, Shopify, AdRoll, Mailchimp, as well as client platforms. Bitium’s White Glove Customer Service has also added several custom apps for the Hawke Media team. Hawke’s clients either grant Tony a unique administrative credential or use Bitium’s cross-organization delegation feature so that Hawke’s team can execute marketing and ad campaigns on behalf of their 20 plus clients. Tony notes that everyone now has quick access to their specific client ad channel, such as social or analytics without knowing the password.

COMPANY • Hawke Media

PROFILE • Growing marketing and

advertising consultancy • 1 IT administrator, 9 users

CHALLENGE • Managing passwords

internally and for clients • On-boarding and off-

boarding SOLUTION • Hawke Media set up

Bitium for entire company • Used Bitium’s Cross

Organization Delegation feature to streamline and securely manage accounts for clients.

“I’ve been impressed top to bottom with the Bitium team, responsiveness and ability to meet our growing demands.” -Tony Delmercado, Director of Operations, Hawke Media

Case Study: Hawke Media | 2

About Bitium

What if there was a cloud-native app that offered significant benefits to business users, while also allowing the company and IT organization to keep tabs on and enhance the security of the SaaS apps being used?

Bitium empowers companies and people to realize the full potential of web-based applications. Bitium is already integrated with 2,000+ apps, offers ease-of-use and efficiency benefits for end-users, and usage logging and reporting, simplified administration, and security benefits for IT and overall management. With Bitium, users can easily manage and access the various apps they need to do their work, with one-click single sign-on access. IT departments get a clear view of which apps are being used, and by which employees.

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Success and Plans for the Future Beyond the value of having a secure way to access company and client apps and data, Tony and his team have been impressed with how intuitive Bitium is. The Hawke team was able to adapt quickly to Bitium which has aided in the change of their password habits. Tony remarked how “rare [it is] that something works the way it is supposed to,” and that has been his experience with implementing Bitium.

Bitium Impact

• Ensure security of corporate and client credentials

• Seamless on- and off-boarding for growing company

• Easy to use

Single Sign-On Dashboard: End users benefit from one click access to all their apps.

Central Admin Dashboard: Admins can manage all apps and users from one place.