OVERVIEW:CASE STUDY: Huber’s Butchery

The Customer

Huber’s Butchery

The Challenge

• Lengthyprintjobs

• Inefficientworkflows

• Hinderingproductivity

The Solution

• imageRUNNERADVANCEmulti-functiondevices

• CanonBusinessSolutions

The Results

• Improvedspeedandefficiency

• Improvedemployeeproductivity

• Costsavings From Dot Matrix to Digital

ThetraditionaldotmatrixprinterhadservedHuber’sButcherywell,butitlackedtheprecisionandefficiencyinkeepingupwiththeordersthatcamein,withsomedaysseeingoverahundreddeliveryorders.

“Wehadtobemoreproductive–itwouldtakeusalongtimetoprinttheinvoiceswiththedotmatrixprinters,whichinturncauseddeliverydelaystocustomers,”Mr.Huberexplained.

With this inmind, the decision wasmade tomigrate to Canon’s imageRUNNERADVANCEmultifunctionalprinters.

Apart from the vastly improved printing speeds, the imageRUNNER ADVANCEmultifunctionalprintersalsocameequippedwithastaple-freefeaturewhichbindstwotothreesheetsofpapertogether.Thiswasperfectforinvoiceswhichrequiredsignaturesonmultiplepages.

Alongwiththeprinters,CanonBusinessSolutionsprovidedsoftwaresolutionsthatnowdocumentordernumbersbyautomaticallysortingandstoringdigitalcopiesintheserver–afeaturepreviouslyunavailable.

Huber’sButchery, aprimemeatandsausagesupplier tomany restaurants, cafesandhotelsinSingapore,celebratedits10thanniversarythisyear.Thefamily-ownedbusinessisfoundedandledbyitsmanagingdirector,RyanHuber.

Inoverseeingthebusinessthroughanentiredecade,oneofMr.Huber’schallengeswasensuringthatthecompanyevolvedwiththeincreasingdemandsforspeedandefficiency,particularlywhenitcametoorderfulfilment.

REAL SOLUTIONS

Food & Beverage Industry

Wechangetoinnovateandtoadapt.Ifwedonotchange,wewillbeleftbehind.TheCanonteamperformedaboveandbeyondexpectationsinwalkingusthroughthischange.

Mr Ryan Huber,Managing Director of

Huber’s Butchery

Support by Canon Business Solutions

The implementation process fromtraditional dot matrix printers to adigital process proved daunting toMr. Huber’s team at first, but Canonprovided support for the transitioneverystepoftheway.

“The Canon team explained patientlyand meticulously how Canon’sBusinessSolutionscould improveouroperations and how they would easeus into this new system.” Mr. Huberexplained.

“That gave my staff the confidenceto adopt the proposed solutions,” headded,withasmileofrelief.

Cost Savings

The improved efficiency in theirworkflow processes meant bettercustomer satisfaction as the companynolongerhadtroublekeepingupwiththe volume of orders. The ability tostoreinvoicesdigitallyintheserveralsosavedvaluablemanhoursinretrievingdocumentation,whenrequired.

But beyond just workflowimprovements, Huber’s Butchery alsosaw cost savings of $400 per monthfrom the reduction in paper and inkusage.Thiswasawelcomebonusthataffirmed Mr Huber’s belief that themigrationwastherightcalltomake.

“We change to innovate and to adapt- if we do not change, wewill be leftbehind,” he said, adding, “The Canonteam performed above and beyondexpectationsinwalkingusthroughthischange.”