case study of hillel
TRANSCRIPT
This presentation was prepared by Ivy Quach
Grew up with Jewish
tradition and values
Neither a Rabbi or involved
within the organization
Experienced in leadership
positions
Charismatic and Driven
• Develop and maintain a performance-oriented culture
• Build and maintain a fast, flexible, flat organization
• Develop and maintain flawless operational execution
• Devise and maintain a clearly stated, focused strategy
Strategy Execution
CultureStructure
• Inspire and influence the group with trust and confidence
• Extended the focus primary to the students
• Excellent communications with sharing his vision to the Jewish community
Implemented a plan to:
• Provide leadership for the movement
• Provide services to the Hillel network
• Financial independence from B’nai B’rith
• Create an exit strategy
Identifying the Issues
Bad reputation
Moral of Hillel staff was poor
Governance structure was weak
Understaffed and underutilized office
Financial dependency on
B’nai B’rith
National Office to National Center
Hired new team leaders
Effective campaign for funding
Increased job roles to students
AccreditationEngaged in self-study
Site visit interviewing
students
Team visit report
Action Plan
Everett Pilot Program for Excellence
• Interdependent self-sufficiency
• Supports new paradigm and model to reaching Jewish students on campus.
• Employs taskforces and commissions
• Independent fundraising through local Hillel’s support
• Continual strategic planning and quality assurance
Secondary Practice
Talent
Leadership
Innovation
Mergers and
Partnership
Too Standardized
Corporate Impersonal
What criticism was taken from the infrastructure of the new system?
• Exemplified a transformational leader style
• Excelled the four primarily and secondary practices of management
Outcome:
• Saved Hillel from financial and management turmoil
• Redesigned a new structure that will initiate the Jewish community involvement creating awareness, appreciation, and concern
• A broader vision that directed Hillel to a successful path for a brighter future
• Kotter, J. P. (1995). Leading Change: Why
Transformation Efforts Fail. (cover story). Harvard
Business Review, 73(2), 59-67.
• Nohria, N., Joyce, W., & Roberson, B. (2003). What
Really Works. Harvard Business Review, 81(7), 42-
52.
• Rosener, J. B. (1990). Ways Women Lead. Harvard
Business Review, 68(6), 119-125.
• Rosen, M. (2006). The remaking of Hillel: A case
study on leadership and organizational
transformation.