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Case Study: Southampton: the smartcities card and uni-link buses SmartCard Networking Forum Members Event Southampton 1 st November 2005 John Waugh Transport Services Manager, University of Southampton

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Page 1: Case Study: Southampton: the smartcities card and uni-link buses SmartCard Networking Forum Members Event Southampton 1 st November 2005 John Waugh Transport

Case Study:

Southampton: the smartcities card and uni-link buses

SmartCard Networking Forum Members EventSouthampton1st November 2005

John Waugh Transport Services Manager, University of Southampton

Page 2: Case Study: Southampton: the smartcities card and uni-link buses SmartCard Networking Forum Members Event Southampton 1 st November 2005 John Waugh Transport

John WaughTransport Services Manager, University of Southampton

The Network

SmartCard Networking Forum Members EventSouthampton1st November 2005

Page 3: Case Study: Southampton: the smartcities card and uni-link buses SmartCard Networking Forum Members Event Southampton 1 st November 2005 John Waugh Transport

The Fleet

SmartCard Networking Forum Members EventSouthampton1st November 2005

Andy Vowles

Page 4: Case Study: Southampton: the smartcities card and uni-link buses SmartCard Networking Forum Members Event Southampton 1 st November 2005 John Waugh Transport

Sales

350,000

300,000

250,000

200,000

150,000

100,000

50,000

0Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul

Pas

sen

ger

Nu

mb

ers

uni-link Monthly Passenger Numbers

SmartCard Networking Forum Members EventSouthampton1st November 2005

The demand

2002/032001/02 2003/04 2004/05 2005/06

Page 5: Case Study: Southampton: the smartcities card and uni-link buses SmartCard Networking Forum Members Event Southampton 1 st November 2005 John Waugh Transport

SmartCard Networking Forum Members EventSouthampton1st November 2005

The business model

John WaughTransport Services Manager, University of Southampton

James E

kema 2004

Page 6: Case Study: Southampton: the smartcities card and uni-link buses SmartCard Networking Forum Members Event Southampton 1 st November 2005 John Waugh Transport

John WaughTransport Services Manager, University of Southampton

SmartCard Networking Forum Members EventSouthampton1st November 2005

Three years to find out what’s wrong with Britain’s buses!

It’s a people problem:

Parents and children

Older people

People with notes – not coins

Lost people

Students

Page 7: Case Study: Southampton: the smartcities card and uni-link buses SmartCard Networking Forum Members Event Southampton 1 st November 2005 John Waugh Transport

John WaughTransport Services Manager, University of Southampton

SmartCard Networking Forum Members EventSouthampton1st November 2005

Getting it right:

Bus Design

Flat Fare

Cash Free – Including Concessions

James Ekema 2004

Page 8: Case Study: Southampton: the smartcities card and uni-link buses SmartCard Networking Forum Members Event Southampton 1 st November 2005 John Waugh Transport

John WaughTransport Services Manager, University of Southampton

SmartCard Networking Forum Members EventSouthampton1st November 2005

Getting smart…

University ID Card Project

Sport and recreation

uni-link

Access

…and getting smarter

- to buildings - to bike stores - to car parks - to catering - to libraries

Page 9: Case Study: Southampton: the smartcities card and uni-link buses SmartCard Networking Forum Members Event Southampton 1 st November 2005 John Waugh Transport

John WaughTransport Services Manager, University of Southampton

SmartCard Networking Forum Members EventSouthampton1st November 2005

Progress report:University and smartcities cards enabled for uni-link

Smartcities cards supplied with free 12 journey ticket already encodedTickets available on smart card:Annual…………. shop sale only……………. smart card only90 Day………….. shop sale only……………. smart card only28 Day………….. shop or on-bus charge…... smart card only7 Day………….…shop or on-bus charge…... smart card only on-bus

(paper ticket only available from shop)12 Journey Multi-trip shop or on-bus charge

(paper ticket available from shop or on-bus)Concession rate……………………………… smart card only

Up to 75% journeys cashless

Page 10: Case Study: Southampton: the smartcities card and uni-link buses SmartCard Networking Forum Members Event Southampton 1 st November 2005 John Waugh Transport

Sales

Yearly Passenger Numbers:

SmartCard Networking Forum Members EventSouthampton1st November 2005

Concessionary Travellers on the move with uni-link

2002JanFebMarAprMayJunJul AugSeptOctNovDec

430038004200390048003500400038003800420045004400

2003JanFebMarAprMayJunJul AugSeptOctNovDec

450041004700420048004500490046004700420042004100

2004JanFebMarAprMayJunJul AugSeptOctNovDec

400036004400400046004600460046005500630065006400

2005JanFebMarAprMayJunJul AugSeptOctNovDec

600054006100650065006800660046007000

Page 11: Case Study: Southampton: the smartcities card and uni-link buses SmartCard Networking Forum Members Event Southampton 1 st November 2005 John Waugh Transport

John WaughTransport Services Manager, University of Southampton

SmartCard Networking Forum Members EventSouthampton1st November 2005

The future…

£2 All Day Ticket loadable on card

‘E purse’

Hospitality card

Smart card lane for the bus

Exit past the driver

Page 12: Case Study: Southampton: the smartcities card and uni-link buses SmartCard Networking Forum Members Event Southampton 1 st November 2005 John Waugh Transport

John WaughTel. 023 8059 6654

[email protected]

SmartCard Networking Forum Members EventSouthampton1st November 2005

Thank you for listening.

Feel free to contact me if you have any further questions -